Hotel Agua del Desierto

Hotels
8.6 (178 reviews)
La Paz 922 , Calama , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and pleasant environment
Varied and tasty breakfast options
Cons:
Issues with air conditioning in rooms
Cleanliness concerns in bathrooms
Temporary unavailability of certain amenities

Categories

Cleanliness
8.18
Some reviews indicate cleanliness issues, including a bathroom that wasn't completely clean.
Service
9.15
The staff is often described as friendly and helpful, providing excellent service.
Location
8.69
The hotel is well-located for access to the highway and is pleasant with trees around.
Room Quality
8.14
Generally good quality, but noted lack of air conditioning in some rooms.
Amenities
8.67
Facilities are appreciated, although some areas were temporarily unavailable.
Value for Money
8.63
Value is considered reasonable based on the quality of the hotel and its offerings.
Food and Beverage
8.68
Breakfast variety is mentioned positively, and the restaurant services are well-regarded.
Overall Experience
8.65
Customers generally report a positive stay despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:26

Property Description

Luxurious Amenities

Hotel Agua del Desierto offers a luxurious stay with an outdoor swimming pool and a restaurant serving regional and international dishes.

Comfortable Rooms

Each room at Agua del Desierto is equipped with modern amenities including private bathrooms, flat-screen cable TVs, and minibars for a comfortable stay.

Convenient Location

Situated just 5 km from El Loa airport and with free private parking on site, Hotel Agua del Desierto provides convenience for travelers exploring Calama.

Experience luxury, comfort, and convenience at Hotel Agua del Desierto. Book your stay now!

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 178 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
H
Hector • solo_traveller • cl
9
Cons:

Las remodelaciones están en proceso, se entiende que deban ejecutarlas, pero eso no implica que no molesten un poco. Fuera de esto el hotel es excelente

2026-04-08 • via Nuitee
L
Lara • couple • cl
9
2026-04-06 • via Nuitee
S
Santiago Lay • solo_traveller • cl
10
magnífica, muy buena experiencia!!!
Pros:

nos atendieron muy bien trago de cortesía, nos mostraron el crecimiento futuro y la nueva carta de tragos

Cons:

nada todo perfecto y nos dieron late check out

2026-04-05 • via Nuitee
C
Cristhian • solo_traveller • cl
7
Bueno pero sin aire acondicionado y en Calama eso es malo
Pros:

En general todo está bien

Cons:

No tenía aire acondicionado y en Calama eso es malo. Pero nos cobraron casi 250 dólares la noche, una locura!

2026-04-04 • via Nuitee
D
daniel • solo_traveller • cl
9
Pros:

La atencion del personal y la vista del atardecer

Cons:

Habitacion sin basurero. Control de tv no funcionaba bien. Telefonoa no sirve para pedir servicio a la habitacion.

2026-04-01 • via Nuitee
P
Paula • couple • cl
1
El personal del hotel trata mal a los clientes, sobre todo el recepcionista
Pros:

Nada

Cons:

El trato del personal, el recepcionista muy mal educado nos trato pésimo

2026-04-01 • via Nuitee
M
Manuel • couple • br
9
2026-03-28 • via Nuitee
M
Mauricio • couple • cl
1
Una temporada en el infietno
Pros:

Tomé la habitación ya wu estaba de paso por la ciudad y necesitaba junto a mi novia, descansar. Llegamos de madrugada. Pagamos early check in+tarifa+garantía.

A las 07:00am comenzaron trabajos con ruidos de taladros, retroexcavadora y demolición de paredes en los pisos inferiores. Se transformó en una experiencia infernal. Bajé a dar aviso. Dijeron que pararían. Nunca ocurrió. Mi pareja molesta y con sensibilidad auditiva comenzó a sentir mareos, luego vómitos. Bajé por segunda vez. Si bien me devolvieron el dinero y tuve que retirarme, terminamos durmiendo en el auto, y aque no había más alojamiento disponible en la ciudad

Cons:

Todo

2026-03-23 • via Nuitee
M
Marlyn • couple • cl
10
Pros:

Muy cómodo y muy delicioso todo 💖

Cons:

Muy pocas cosas disponibles en el minibar

2026-03-23 • via Nuitee
W
Wilker • solo_traveller • br
10
2026-03-22 • via Nuitee
D
de Castro • couple • cl
5
Más o menos…
Pros:

La comida

Cons:

Ruídos, olores, falta de limpieza, el aire acondicionado no funcionaba…

2026-03-21 • via Nuitee
J
jorge • couple • cl
8
2026-03-20 • via Nuitee
J
jorge • solo_traveller • cl
8
2026-03-20 • via Nuitee
J
jorge • couple • cl
8
2026-03-20 • via Nuitee
M
martin • solo_traveller • ar
7
Muy bueno
Pros:

La atención del personal increible, la pileta muy buena y el bar tambien muy bien

Cons:

Habia remodelación y mucho ruido, quise reservar nuevamente para esta semana y el precio subio mas de 3 veces

2026-03-20 • via Nuitee
C
Carrasco Valdés • solo_traveller • cl
10
Pros:

Amé la atención del personal del restaurant y la piscina es hermosa.

2026-03-19 • via Nuitee
M
Melissa • couple • us
5
We would have left if it weren't for Giovanny
Pros:

The dinner and breakfast were very good. Giovanny was a godsend. We almost left the property given the poor service and the room downgrade but he turned it all around. He made sure we were taken care of with meals and wine despite how busy they were with it being Valentines Day.

Cons:

I booked this hotel because it said it had air conditioning however, not all rooms have it and we were given one without it. We were facing the pool and restaurant and because it was Valentines Day, it was very loud until late in the evening and we had to keep the window open because of the heat so that made sleep difficult.

2026-03-19 • via Nuitee
J
Javiera • couple • cl
10
2026-03-14 • via Nuitee
D
Dayan • couple • cl
6
Cons:

Al momento de ingresar se encontraban trabajando en reparaciones, lo cual el ruido era bastante y no dejaba descansar.
Se siguiera tener aire acondicionado ya que en tiempo de verano Calama es muy caluroso y lo requiere, además en un lado de closet habia una parte sim tapa y con los cables a la vista, lo cual me parece peligrosisimo

2026-03-13 • via Nuitee
Y
Yokomizo • couple • br
9
Pros:

De td, não posso avaliar melhor pq só fique de passagem

2026-03-10 • via Nuitee