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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Concierge service
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Allergy-free room
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Mobile app for room service
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Front desk (limited hours)
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Private picnics
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Reception hall
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Japanese garden
Review Highlights
Categories
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Property Description
Rooftop Garden and Patio
Enjoy a peaceful retreat in the heart of the city at Orchard Garden Hotel. Relax in the rooftop garden and patio, offering stunning views of the surrounding area.
Sustainable Dining at Roots
Indulge in delicious American cuisine at Roots, the hotel's on-site restaurant. Made with sustainable ingredients, the breakfast menu is sure to delight your taste buds.
Convenient Amenities
Stay connected with free WiFi, keep up with your fitness routine at the cardio room, and make the most of the tour desk and concierge services available to enhance your stay.
Book now to experience eco-friendly luxury and exceptional hospitality at Orchard Garden Hotel!
Please note: Parking rate is subject to change without notice.
Any type of extra bed is upon request and needs to be confirmed by management. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during the guest's stay.
Please note: If guest is under the age of 18, property must have written parental approval and authorize a valid credit card before the guest can check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 17 years old stay for US$50 per person per night when using an existing bed.
People no matter the age stay for US$50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Fantastic location and very comfortable rooms. Staff very helpful
Would be nice to have better lobby facilities
部屋のセンスは、良かった
アメニティが、ホテルの設備に記載されている通りではなかった。
Excellent location for downtown & Chinatown, The staff are welcoming, and the room was clean & well kept.
Everything was perfect for us.
The staff was friendly and the facility was very clean. It was reasonably priced with a great location. It is very near to Union Square where both Neiman Marcus and Macy's are located.
The water station on the 7th floor was out of order.
Great value. Parking one block away, $42 per day. No in/out. Incredibly professional staff. Very clean. Rooms newer than than Orchard Hotel down the street. Fridge and coffee maker in room. Bathrooms nice. Nice restaurant. Great location. Easy to walk to Chinatown and Union Square.
Clean, pretty atmosphere
One of the staff members (an older man) was unfortunately quite rude during our check-in experience. It was not a very welcoming first impression and honestly affected our overall stay, even though everything else about the hotel was excellent. Thankfully, the rest of the staff were kind, professional, and genuinely helped improve our experience afterward, so we really appreciate them for that.
The hotel has a good location, close to Chinatown, clean, spacious room and I got a good rate as I booked months in advance. I booked a two night stay over the Memorial Day weekend and service is friendly and helpful. Check in is easy and it is a green hotel, so uses a key card to turn on the lights, has recycling in the room. There is a refrigerator and Keurig coffee maker but no microwave. I ate out the first night at a nearby ramen restaurant which is only about 1 and 1/2 blocks away. The second night I ordered DoorDash as I was tired from walking all day and ordered from a local Japanese restaurant.
I checked out the rooftop garden at night and in the morning, it is spacious but the two days I was here it was cold and cloudy so I couldn't sit down and enjoy it. i didn't try the fitness room as it is very basic, and has towels, water filling station and some machines and not many props. I didn't have time during my stay to workout but if I wanted to, there isn't much in terms of props like weights as the room is pretty small. I didn't try the breakfast here as I brought my own food for breakfast as prices are higher than normal. All in all I enjoyed my stay and wish I could have explored more of the area. I chose this location as the area is a good location and a green hotel.
The room was big and clean it was perfect for our stay and the staff were very helpful and friendly
The gym was very basic, fine if you just want a treadmill
Ruime, lichte kamer met koelkast, goede verzorging van de kamer en lokatie. Het hotel was rustig en veilig. Een paar supermarkten in de straat. Veel op loopafstand te ontdekken.
Ontbijten was prijzig wel uitstekend. Het uitzicht vanuit mijn hotelkamer. De tuinterras had nauwelijks bloemen en planten. Geen bar maar er waren voldoende zelfs in dezelfde straat te vinden.
Heerlijke lichte en ruime kamer met uitstekende bedden op een prima plek in de stad
Eigenlijk niets
Beautifully located in the city center, this is a very clean and new hotel. It is convenient to have a free cold-water dispenser available.
As for breakfast, the café located within the restaurant is unjustifiably expensive; it is much simpler to have breakfast at any of the many places situated right near the hotel.
Super Ausgangspunkt für die Stadt,schöne ruhige Zimmer ,freundliches Personal
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Sehr zentrale Lage, alles fußläufig zu erreichen, Zimmer und Badezimmer sehr groß
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