SureStay Plus Hotel by Best Western Lethbridge

Hotels
•
SureStay Plus Hotel by Best Western
8.4 (319 reviews)
2225 Mayor Magrath Dr S , Lethbridge , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
High prices
Issues with room quality
Limited breakfast options

Categories

Cleanliness
8.68
Generally high cleanliness observed in multiple reviews.
Service
8.95
Staff received high praise for friendliness and attentiveness.
Location
8.89
Location noted as convenient for shopping and medical appointments.
Room Quality
7.94
Mixed reviews on room quality, with some guests reporting issues.
Amenities
8.17
Good amenities, though some facilities like the breakfast could improve.
Value for Money
7.63
Some complaints about pricing and added fees.
Food and Beverage
8.38
Satisfactory breakfast options, though could be more diverse.
Overall Experience
8.55
Overall, guests had a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:38

Property Description

Fitness Centre and Hot Tub:
Enjoy a workout session at the fitness centre or unwind in the hot tub at SureStay Plus Hotel by Best Western Lethbridge.

Complimentary Breakfast and Wi-Fi:
Start your day right with a delicious breakfast that may include baked goods and fruit, while staying connected with free Wi-Fi throughout the property.

Convenient Amenities and Nearby Attractions:
With a business centre, 24-hour reception, and vending machines for snacks, your stay is made hassle-free. Explore nearby attractions like Henderson Lake and Waterton Lakes National Park for a memorable experience.

Book your stay at SureStay Plus Hotel by Best Western Lethbridge for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 319 reviews
Cleanliness: 8.68
Service: 8.95
Location: 8.89
Room Quality: 7.94
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 8.38
Overall Experience: 8.55
S
Sean • family_with_children • ca
10
Awesome stay
Pros:

Friendly and accomodating staff. Great breakfast. Quiet room. Felt safe

Cons:

Parking was tight

2026-03-14 • via Nuitee
M
Marny • couple • ca
8
Overall it was a good place to stay for the price. I would stay again
Cons:

The pillows were not great, time for new ones!

2026-03-14 • via Nuitee
S
Siena • family_with_children • ca
10
2026-03-13 • via Nuitee
J
Janice • couple • ca
10
2026-03-10 • via Nuitee
L
Leon • solo_traveller • ca
9
Good location and value
Pros:

Location. Boston pizza next door. 24 hour McDonald’s around the corner for good at 4 am

2026-03-01 • via Nuitee
K
Karen • couple • ca
10
2026-02-26 • via Nuitee
L
Linda • solo_traveller • ca
9
Wonderful
Pros:

Convenient to restaurants Very clean

2026-02-23 • via Nuitee
L
Leiza • couple • ca
9
2026-02-13 • via Nuitee
M
makayla • couple • us
8
2026-01-25 • via Nuitee
M
Moyez • couple • ca
10
Pros:

Friendly staff and clean property.

2026-01-23 • via Nuitee
L
Larry • couple • ca
5
Would not return
Pros:

Location

Cons:

Property was less than I expected

2026-01-17 • via Nuitee
H
Huska • couple • ca
9
A perfect one night sy
Pros:

Great coffee- fresh ground beans then brewed, good breakfast, location, quiet room.

2026-01-12 • via Nuitee
A
Anthony • family_with_children • us
9
Peaceful and refreshing stay
Pros:

The room was clean, the environment serene and the hotel close to other shopping facilities.

Cons:

The rug in the hallways may be needing change soon

2026-01-10 • via Nuitee
A
Armes • solo_traveller • ca
10
2026-01-01 • via Nuitee
T
Tara • couple • ca
6
2025-12-29 • via Nuitee
M
Mercedes • couple • ca
4
Friendly staff, however very over priced for the quality of the stay
Pros:

The staff was very friendly and attentive

Cons:

The price was very high and many added fees for the quality of the rooms. The rooms were very cold or stuffy hot. Very overpriced for lower quality stays.

2025-12-21 • via Nuitee
C
Carol • solo_traveller • ca
8
warm and inviting
Pros:

the comfort

Cons:

none

2025-12-15 • via Nuitee
D
Darren • family_with_children • ca
3
Room key didn’t work the first time so went back down got new keys only to walk in the room to find other guests.
Pros:

Location

Cons:

Hot tub was cold

2025-12-09 • via Nuitee
P
Pat • family_with_children • ca
8
Pros:

Great front staff and housekeeping employees..very knowledgeable and helpful.
Clean and very comfortable...

Cons:

Nothing comes to mind.

2025-11-17 • via Nuitee
T
Tanya • couple • ca
9
2025-11-10 • via Nuitee