SureStay Plus Hotel by Best Western Lethbridge

Hotels
•
SureStay Plus Hotel by Best Western
8.4 (397 reviews)
2225 Mayor Magrath Dr S , Lethbridge , ca
+1 403-380-6677

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
High prices
Issues with room quality
Limited breakfast options

Categories

Cleanliness
8.68
Generally high cleanliness observed in multiple reviews.
Service
8.95
Staff received high praise for friendliness and attentiveness.
Location
8.89
Location noted as convenient for shopping and medical appointments.
Room Quality
7.94
Mixed reviews on room quality, with some guests reporting issues.
Amenities
8.17
Good amenities, though some facilities like the breakfast could improve.
Value for Money
7.63
Some complaints about pricing and added fees.
Food and Beverage
8.38
Satisfactory breakfast options, though could be more diverse.
Overall Experience
8.55
Overall, guests had a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:38

Property Description

Fitness Centre and Hot Tub:
Enjoy a workout session at the fitness centre or unwind in the hot tub at SureStay Plus Hotel by Best Western Lethbridge.

Complimentary Breakfast and Wi-Fi:
Start your day right with a delicious breakfast that may include baked goods and fruit, while staying connected with free Wi-Fi throughout the property.

Convenient Amenities and Nearby Attractions:
With a business centre, 24-hour reception, and vending machines for snacks, your stay is made hassle-free. Explore nearby attractions like Henderson Lake and Waterton Lakes National Park for a memorable experience.

Book your stay at SureStay Plus Hotel by Best Western Lethbridge for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 397 reviews
Cleanliness: 8.68
Service: 8.95
Location: 8.89
Room Quality: 7.94
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 8.38
Overall Experience: 8.55
H
Heidi • solo_traveller • ca
10
Love staying here when in town.
Pros:

Always clean. Staff friendly and helpful. Good breakfast.

Cons:

N/A

2026-08-29 • via Nuitee
V
VE6VID • couple • ca
6
Cons:

Damage deposit.

2026-08-27 • via Nuitee
K
Ken • couple • ca
9
2026-08-18 • via Nuitee
D
Derek • couple • ca
8
Love the location, comfort, & value of this little hotel. Would definitely stay again.
Pros:

Excellent central location with easy access from Hwy 3. Centrally located on the south side - walking distance to many restaurants, Starbucks, etc. Costco nearby. Newer hotel - good value - great for a quick overnight. Room very clean and quiet. A/C worked well and was quiet. Easy plentiful parking.

Cons:

Breakfast a little disappointing. Dining area very small and unfortunately super loud with some HVAC system components in the breakfast dining area (not noticeable in guest rooms). Coffee (machine) not good.

2026-08-11 • via Nuitee
L
Laura • couple • ca
8
2026-08-10 • via Nuitee
Y
Yao • family_with_children • ca
9
2026-08-10 • via Nuitee
P
pfingsttag • extended_group • ca
8
Pros:

Rooms were clean and were tidied up while we were out, including beds and trash cans

2026-08-10 • via Nuitee
B
Barry • couple • ca
9
2026-08-10 • via Nuitee
S
Spokp • family_with_children • fi
9
Simple stay, easy check in and good location
Pros:

This was a small hotel and the room was good. It was easy to navigate and the breakfast was reasonable for the price. The staff were very friendly. It was also nice and close to some stores and restaurants.

Cons:

Not much was to dislike.

2026-08-08 • via Nuitee
K
Katherina • solo_traveller • ca
8
2026-08-02 • via Nuitee
K
Ken Donison • couple • ca
7
2026-08-02 • via Nuitee
M
Mike • couple • ca
8
2026-08-02 • via Nuitee
J
Jenn • solo_traveller • ca
9
2026-07-24 • via Nuitee
J
John • solo_traveller • ca
7
Pros:

Location

2026-07-24 • via Nuitee
S
Siddharth • solo_traveller • ca
10
2026-07-22 • via Nuitee
F
Faye • family_with_children • ca
9
Will definately return to this hotel the next time in Lethbridge.
Pros:

It is very enjoyable and lots of selection.
Just wish there was 2-3 jam selections.

Cons:

Hallways were brutally hot.

2026-07-20 • via Nuitee
S
Stephen • solo_traveller • ca
4
Pros:

Location

Cons:

Small room. No EV charging

2026-07-16 • via Nuitee
E
Ernest • couple • ca
7
Very clean and great location.
Pros:

Close to all I needed.

Cons:

Breakfast is a tough one, but generally unappealing.

2026-07-16 • via Nuitee
N
Nicole • couple • au
8
Ok
Pros:

Size of room

Cons:

Noise of air conditioner-very noisy.
Road noise

2026-07-13 • via Nuitee
B
Barry • couple • ca
10
Fantastic time
Pros:

Well maintained very nice people working there

Cons:

Nothing

2026-07-12 • via Nuitee