Comfort Inn & Suites

Hotels
Choice Hotels International
8.2 (140 reviews)
3602 West Hwy 98, Panama City, Florida, 32401 , Panama City , US

Facilities

Free breakfast
Boat tours nearby
Fitness facilities
Parasailing nearby
Free WiFi
24-hour front desk
Outdoor pool - seasonal
Elevator
Fitness facilities
Golfing nearby
See all facilities

Review Highlights

Pros:
Nice staff
Good value for money
Clean amenities
Cons:
Dirty room
Inconsistent cleanliness
Breakfast issues

Categories

Cleanliness
5.51
Multiple mentions of dirty rooms, carpets, and bathrooms needing attention.
Service
9.48
Staff was very nice and accommodating, showing good service.
Location
8.52
Proximity to St Andrews area was prioritized, indicating a good location.
Room Quality
6.97
Room quality varied; size good but issues with cleanliness mentioned.
Amenities
8.5
Pool, workout area, and breakfast received positive comments.
Value for Money
8.46
Price was lower than anticipated, indicating good value.
Food and Beverage
6.51
Breakfast needed attention; food ran out and caused delays.
Overall Experience
8.48
Overall experience mixed but leaned positive due to good staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:31

Property Description

Recreational Opportunities
Make the most of your time by enjoying the fitness center and seasonal outdoor pool at Comfort Inn & Suites.

Convenient Amenities
Stay connected with complimentary wireless internet access and start your day right with a daily buffet breakfast.

Central Location
Conveniently located near popular attractions, this hotel is just a short drive away from Panama City Beaches and Shipwreck Island Waterpark.

Ready to experience all these amenities firsthand? Book your stay at Comfort Inn & Suites for a memorable Panama City getaway.

Important information:

  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ECP

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.2
Based on 140 reviews
Cleanliness: 5.51
Service: 9.48
Location: 8.52
Room Quality: 6.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 6.51
Overall Experience: 8.48
T
Terrance
6
Pros:

Staff was really nice. Nice size room for the money but needs good cleaning as the carpet felt dirty and the bathroom looks as if it were halfway redone. Shower head had mold.

2025-10-09 via Nuitee
M
Michael
8
Pros:

Stayed here on our way to a resort we had booked. Proximity to St Andrews area was a priority when looking for options. Price was lower than anticipated. Pool and workout area were nice and clean. Breakfast was a plus. Room was clean and comfortable. Will consider staying here again and even longer than one night in the future.

2025-09-27 via Nuitee
N
Nataya partner
10
Pros:

Room was very clean and property as well . Staff was very nice and breakfast was nice as well

2025-09-21 via Nuitee
J
Joanna friends
10
Pros:

Great property

2025-09-13 via Nuitee
D
Darlene
8
Pros:

It was okay. The breakfast that was free… needed some attention. There was a line to make a waffle. Food ran out and had to wait for bacon. Staff were very friendly.

2025-09-12 via Nuitee
A
Anita partner
8
Pros:

Love it all n prices too

2025-09-05 via Nuitee
C
Christie partner
10
Pros:

quiet easy check in. Perfect for a quick stay

2025-08-30 via Nuitee
D
David
10
12:00 Noon Check-out if asked for...
Pros:

Very good management as they allowed for a 12 noon checkout.

2025-08-30 via Nuitee
G
Gerald
4
Pros:

This was a spontaneous reservation that I had done with Expedia. I did not do my homework on the location.

2025-08-18 via Nuitee
A
Angelia family
2
Pros:

While we were trying to rest after driving 11 hours we kept being woke from them testing the fire alarms without any warning or anything for 2 1/2 hours off and on

2025-08-11 via Nuitee
S
Somchai family
10
Pros:

Location..

2025-08-08 via Nuitee
M
MARCELA
4
Felt dirty
Pros:

Room was dirty. The carpet needs to be deep cleaned. The kids feet were black after being barefoot for a few minutes. Stains on the side of the mattress and lamp. There was 2 empty hand sanitizers on the walls on the common areas. Noisy since it’s right next to the road. Also noisy

2025-08-02 via Nuitee
P
Phillip
10
Pros:

Convenient. Reasonable. Clean. Good breakfast.

2025-07-31 via Nuitee
B
Bobi
10
Pros:

Wonderful stay!

2025-07-28 via Nuitee
S
Steven family
8
Pros:

Had to leave a day early due to personal crisis at home. Staff offered to request a refund for the one night unused. Thats the best they could do. Hoping Expedia is as nice as the hotel was.

2025-07-14 via Nuitee
A
Anthony
4
Pros:

The first room was dirty with what looked to be a red sauce on the floor and couch. The bed was full of hair and yellow stains. When asked about another room the receptionist didn't really seem to be interested. A lady with a lot of kids who was seemingly her friend kept coming in and out while I was checking in and it was as if I was interupting what they were doing rather than being checked in.

2025-07-11 via Nuitee
R
Ronnette
6
Our stay
Pros:

My stay was ok. I was the older Hotel .which we booked the wrong one. The room had a slight oder. But overall the Hotel was quite and clean.and the breakfast was good

2025-07-08 via Nuitee
E
Eric
10
Pros:

Good place

2025-07-07 via Nuitee
K
Katie
4
Pros:

It was in real rough shape, stuff kept falling on my bed from the ceiling. The shower and tile around it needed to be replaced. The chair at the little desk in the room was shredded. It looked like it was a very old building that tried to upgrade but didn’t quite keep up on it. The bed was very hard and when the laundry was running my whole room shook. But the staff was very kind and accommodating. So props to them!

2025-07-04 via Nuitee
R
rosanna family
10
Pros:

Very pleasent and clean rooms

2025-06-26 via Nuitee