Hotel Gracery Ginza

Hotels
8 (2106 reviews)
Chuo-ku Ginza 7-10-1 , Tokyo , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Inconsistent cleaning
Small room size
Limited breakfast options

Categories

Cleanliness
7.64
Multiple mentions of inconsistency in cleaning and reports of grit in areas indicate a need for improvement.
Service
8.61
Most reviews described the staff as friendly and attentive, maintaining a positive sentiment.
Location
9.15
Consistently praised by various reviews as convenient and strategic in the heart of Ginza.
Room Quality
7.6
Comments about small rooms highlight they may not meet everyone’s expectations.
Amenities
8.13
Amenities such as breakfast and laundry services receive positive notes, though not universally praised.
Value for Money
7.59
Some reviews express that the hotel is quite expensive for what it offers, affecting perceived value.
Food and Beverage
7.14
Reviewers indicated that the breakfast could be improved with more variety for western tastes.
Overall Experience
8.11
Overall sentiment remains positive with good location and services but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Prime Location in Ginza
Hotel Gracery Ginza is ideally located just steps away from the bustling streets of Ginza, offering easy access to nearby attractions and convenient subway links.

Elegant Accommodation
Experience luxury in every detail at Gracery Ginza Hotel, where elegant rooms feature modern amenities such as free WiFi, a flat-screen TV, and a private bathroom with a soothing bath.

Comfort and Convenience
Relax in the cosy rooms adorned with sophisticated decor and soft lighting. Enjoy the convenience of in-room facilities like a fridge, humidifier, and desk. Some rooms even offer massage cushions and ironing facilities for added comfort.

Book your stay at Hotel Gracery Ginza now to indulge in a memorable and comfortable experience in the heart of Tokyo.

Important information:

From Ginza Metro Station, Exit A3 is nearest to the hotel. Upon leaving the exit, continue straight out of the exit and turn left between GINZA SIX and the Ginza Lion Building, and the hotel is on your right.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

8
Based on 2106 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
N
Norimitsu solo_traveller jp
7
2026-05-09 via Nuitee
K
kenji solo_traveller jp
3
Cons:

朝食が以前に比べて品数や質が落ちて来て居る。

2026-05-09 via Nuitee
F
Filipe Souza couple br
9
2026-05-08 via Nuitee
V
Varela couple co
9
2026-05-07 via Nuitee
山田 solo_traveller jp
7
かも無く不可もなく
Pros:

場所が便利でした。

2026-05-07 via Nuitee
V
Vladimir solo_traveller us
6
Very old and tiny rooms
Pros:

Location

Cons:

Everything is bad, I’d say it’s an ok 3* hotel. Very small room and not comfortable bad, old towels, everything desperately needs update and renovation. Breakfast is bad as well, they finish it around 10, and stop letting people in 9:30!

2026-05-07 via Nuitee
Åström solo_traveller nl
7
Very great location.
Pros:

Great location, friendly reception.

Cons:

I was unable to use the restaurant in the evening due to a private event, though I was only there one evening, but it did feel like I was giving up a party for my stay.

2026-05-06 via Nuitee
Y
yuji couple jp
5
2026-05-06 via Nuitee
W
Worland solo_traveller au
8
2026-05-05 via Nuitee
E
Edna couple ae
9
Pros:

location

Cons:

breakfast space of room

2026-05-04 via Nuitee
S
shlomit extended_group il
10
2026-05-04 via Nuitee
K
Keiichiro couple jp
9
2026-05-04 via Nuitee
H
Hidenori couple jp
8
2026-05-04 via Nuitee
B
Benjamin solo_traveller ch
10
2026-05-04 via Nuitee
H
HELVIO extended_group br
9
Otima
Pros:

Localização e atendimento excelentes

Cons:

Tamanho do quarto - muito pequeno

2026-05-04 via Nuitee
F
FELIPE couple us
10
2026-05-03 via Nuitee
M
megumi couple us
8
2026-05-03 via Nuitee
A
Ainash extended_group kz
10
2026-05-02 via Nuitee
C
Chingtien couple tw
8
Pros:

地點很棒

Cons:

可惜廁所有點老舊

2026-05-02 via Nuitee
C
Christine extended_group ph
8
Nice location.
Pros:

Location

Cons:

Staff are quite cold

2026-05-01 via Nuitee