Hotel Gracery Ginza

Hotels
8 (2228 reviews)
Chuo-ku Ginza 7-10-1 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Inconsistent cleaning
Small room size
Limited breakfast options

Categories

Cleanliness
7.64
Multiple mentions of inconsistency in cleaning and reports of grit in areas indicate a need for improvement.
Service
8.61
Most reviews described the staff as friendly and attentive, maintaining a positive sentiment.
Location
9.15
Consistently praised by various reviews as convenient and strategic in the heart of Ginza.
Room Quality
7.6
Comments about small rooms highlight they may not meet everyone’s expectations.
Amenities
8.13
Amenities such as breakfast and laundry services receive positive notes, though not universally praised.
Value for Money
7.59
Some reviews express that the hotel is quite expensive for what it offers, affecting perceived value.
Food and Beverage
7.14
Reviewers indicated that the breakfast could be improved with more variety for western tastes.
Overall Experience
8.11
Overall sentiment remains positive with good location and services but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Prime Location in Ginza
Hotel Gracery Ginza is ideally located just steps away from the bustling streets of Ginza, offering easy access to nearby attractions and convenient subway links.

Elegant Accommodation
Experience luxury in every detail at Gracery Ginza Hotel, where elegant rooms feature modern amenities such as free WiFi, a flat-screen TV, and a private bathroom with a soothing bath.

Comfort and Convenience
Relax in the cosy rooms adorned with sophisticated decor and soft lighting. Enjoy the convenience of in-room facilities like a fridge, humidifier, and desk. Some rooms even offer massage cushions and ironing facilities for added comfort.

Book your stay at Hotel Gracery Ginza now to indulge in a memorable and comfortable experience in the heart of Tokyo.

Important information:

From Ginza Metro Station, Exit A3 is nearest to the hotel. Upon leaving the exit, continue straight out of the exit and turn left between GINZA SIX and the Ginza Lion Building, and the hotel is on your right.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

8
Based on 2228 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
N
Nir • couple • il
7
Nice place, great location
Pros:

The location

Cons:

The staff

2026-07-04 • via Nuitee
T
TOSHIE • solo_traveller • jp
9
満足でした！
Pros:

空きがあったとのことで、リファルームに無料で変更していただきました！とても良かったです。
チェックアウト後、荷物を専用ロッカーに預けられるのも良かったです。

Cons:

強いて言えば自販機で新札が使えなかったことです。

2026-07-04 • via Nuitee
M
Murat • family_with_children • tr
10
2026-07-04 • via Nuitee
L
Lorenza • couple • it
10
2026-07-04 • via Nuitee
K
Kaycee • solo_traveller • kr
8
Good place for solo travelers, but smells weird.
Pros:

The location was amazing, basically right in the center of Ginza in waking distance to all the famous flagship stores and luxury shops in the area.

Cons:

Overall the stay was good, but there was a weird smell in the hallway and room. Also the bathroom wasn’t too well ventilated causing more weird smells.

2026-07-02 • via Nuitee
J
johnny yau • extended_group • hk
7
Best Location
2026-07-02 • via Nuitee
S
SHI KWAN • couple • kr
9
2026-07-02 • via Nuitee
A
ADRIAN • solo_traveller • mx
9
2026-07-02 • via Nuitee
L
Linda • couple • us
7
Excellent location
Pros:

Location

Cons:

The bathroom. The hallways and elevator

2026-07-01 • via Nuitee
R
Raphaela • family_with_children • ph
9
2026-06-30 • via Nuitee
S
Selwitschka • solo_traveller • de
8
2026-06-30 • via Nuitee
P
Priscilla • couple • br
10
2026-06-30 • via Nuitee
L
Lesley • couple • gb
9
2026-06-30 • via Nuitee
J
Josephine Louise • family_with_children • ph
10
2026-06-29 • via Nuitee
M
Michelle • couple • us
8
Pros:

Location

Cons:

None

2026-06-29 • via Nuitee
F
Florian • solo_traveller • fr
7
2026-06-27 • via Nuitee
L
Lesshammar • extended_group • se
7
Ok
Pros:

Läget och frukost

Cons:

Väldigt hårda sängar och små dubbelrum där det saknas plats för väskorna.

2026-06-27 • via Nuitee
P
Parker • couple • us
10
2026-06-26 • via Nuitee
V
Vimal Ajmera • family_with_children • in
7
Cons:

good location and very convienient

2026-06-25 • via Nuitee
N
Noha • couple • eg
9
Perfect
Pros:

Perfect stay ... in the heart of Ginza

Cons:

bathrooms could benefit from an upgrade & renovation

2026-06-25 • via Nuitee