Hotel Gracery Ginza

Hotels
8 (1970 reviews)
Chuo-ku Ginza 7-10-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
Staff adhere to local safety protocols
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Inconsistent cleaning
Small room size
Limited breakfast options

Categories

Cleanliness
7.64
Multiple mentions of inconsistency in cleaning and reports of grit in areas indicate a need for improvement.
Service
8.61
Most reviews described the staff as friendly and attentive, maintaining a positive sentiment.
Location
9.15
Consistently praised by various reviews as convenient and strategic in the heart of Ginza.
Room Quality
7.6
Comments about small rooms highlight they may not meet everyone’s expectations.
Amenities
8.13
Amenities such as breakfast and laundry services receive positive notes, though not universally praised.
Value for Money
7.59
Some reviews express that the hotel is quite expensive for what it offers, affecting perceived value.
Food and Beverage
7.14
Reviewers indicated that the breakfast could be improved with more variety for western tastes.
Overall Experience
8.11
Overall sentiment remains positive with good location and services but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Prime Location in Ginza
Hotel Gracery Ginza is ideally located just steps away from the bustling streets of Ginza, offering easy access to nearby attractions and convenient subway links.

Elegant Accommodation
Experience luxury in every detail at Gracery Ginza Hotel, where elegant rooms feature modern amenities such as free WiFi, a flat-screen TV, and a private bathroom with a soothing bath.

Comfort and Convenience
Relax in the cosy rooms adorned with sophisticated decor and soft lighting. Enjoy the convenience of in-room facilities like a fridge, humidifier, and desk. Some rooms even offer massage cushions and ironing facilities for added comfort.

Book your stay at Hotel Gracery Ginza now to indulge in a memorable and comfortable experience in the heart of Tokyo.

Important information:

From Ginza Metro Station, Exit A3 is nearest to the hotel. Upon leaving the exit, continue straight out of the exit and turn left between GINZA SIX and the Ginza Lion Building, and the hotel is on your right.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

8
Based on 1970 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
N
Naoko • solo_traveller • jp
6
Pros:

利便性

Cons:

料金が高い

2026-02-14 • via Nuitee
P
Paula • family_with_children • es
8
2026-02-14 • via Nuitee
S
SANDRINE • couple • fr
8
2026-02-14 • via Nuitee
P
Priscilla Kelly • solo_traveller • id
8
2026-02-13 • via Nuitee
S
Shoko • couple • jp
9
ロケーション最高でアプリも見られて楽しい宿泊
Pros:

ロケーションが最高でした。

Cons:

お部屋がせまかった。

2026-02-12 • via Nuitee
A
Annie • extended_group • ph
8
Cons:

The staff checking us in was a bit rude. Maybe because of communication barrier.

2026-02-12 • via Nuitee
Y
Yuji • solo_traveller • jp
6
2026-02-11 • via Nuitee
P
Paul • couple • us
8
The staff were all very helpful
Pros:

Spacious room

Cons:

Breakfast wasn’t included

2026-02-11 • via Nuitee
A
Aiza • couple • us
7
2026-02-10 • via Nuitee
C
craig • family_with_children • au
7
2026-02-08 • via Nuitee
N
Norman • extended_group • sg
9
2026-01-30 • via Nuitee
F
Francesca Romana • solo_traveller • nl
6
2026-01-30 • via Nuitee
C
Chris • couple • my
10
2026-01-29 • via Nuitee
C
Caroline • couple • au
10
Beautiful
Pros:

Location , facilities, staff, breakfast

Cons:

Nothing

2026-01-29 • via Nuitee
류 • solo_traveller • kr
9
2026-01-28 • via Nuitee
正田 • solo_traveller • jp
7
2026-01-28 • via Nuitee
A
Anny • couple • mu
8
2026-01-27 • via Nuitee
P
Pia Franceska • family_with_children • ph
10
2026-01-27 • via Nuitee
H
hung ju • solo_traveller • tw
7
Pros:

立地がいい、出てすぐ銀座のデパート、駅も近いし、買い物とかめちゃくちゃ便利だ。食事は取ってないから評価できない、でも雰囲気は良さようだ。部屋ちょっと狭めな気がするけど、一人ならまぁそこまで気になることはないと思う。スタッフさんも丁寧に接してくれる。概ね満足してる。ただ一つ気になる点があって、部屋にいても、時々廊下のトークとか音とかが漏れて聞こえる、防音の面はちょっと気になる所かな。自分が住んでた部屋の向こう丁度自販機の所だった、たぶん人通りが比較的に多いかな、それゆえの音漏れが聞こえるかも。宿泊費ちょっと高めと思うけど、まぁ立地を鑑みて納得は行ける値段だと思う。

2026-01-26 • via Nuitee
V
Valery • couple • ge
8
2026-01-26 • via Nuitee