Hotel Gracery Ginza

Hotels
8 (2047 reviews)
Chuo-ku Ginza 7-10-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
Staff adhere to local safety protocols
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Inconsistent cleaning
Small room size
Limited breakfast options

Categories

Cleanliness
7.64
Multiple mentions of inconsistency in cleaning and reports of grit in areas indicate a need for improvement.
Service
8.61
Most reviews described the staff as friendly and attentive, maintaining a positive sentiment.
Location
9.15
Consistently praised by various reviews as convenient and strategic in the heart of Ginza.
Room Quality
7.6
Comments about small rooms highlight they may not meet everyone’s expectations.
Amenities
8.13
Amenities such as breakfast and laundry services receive positive notes, though not universally praised.
Value for Money
7.59
Some reviews express that the hotel is quite expensive for what it offers, affecting perceived value.
Food and Beverage
7.14
Reviewers indicated that the breakfast could be improved with more variety for western tastes.
Overall Experience
8.11
Overall sentiment remains positive with good location and services but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Prime Location in Ginza
Hotel Gracery Ginza is ideally located just steps away from the bustling streets of Ginza, offering easy access to nearby attractions and convenient subway links.

Elegant Accommodation
Experience luxury in every detail at Gracery Ginza Hotel, where elegant rooms feature modern amenities such as free WiFi, a flat-screen TV, and a private bathroom with a soothing bath.

Comfort and Convenience
Relax in the cosy rooms adorned with sophisticated decor and soft lighting. Enjoy the convenience of in-room facilities like a fridge, humidifier, and desk. Some rooms even offer massage cushions and ironing facilities for added comfort.

Book your stay at Hotel Gracery Ginza now to indulge in a memorable and comfortable experience in the heart of Tokyo.

Important information:

From Ginza Metro Station, Exit A3 is nearest to the hotel. Upon leaving the exit, continue straight out of the exit and turn left between GINZA SIX and the Ginza Lion Building, and the hotel is on your right.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

8
Based on 2047 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
C
Christos • solo_traveller • cy
7
2026-04-11 • via Nuitee
K
Kerstin • couple • de
8
Trotz allem, war es okay.
Pros:

Lage, sehr freundlich

Cons:

Zu schmales Bett und kein öffnen des Fensters. Auch wenn alles typisch für das Land ist, ging es auch besser in anderen Hotels.

2026-04-10 • via Nuitee
M
Marina Vrcalovic • family_with_children • rs
9
Odlicno
Cons:

Sobe su male, nema ormara, tako da je malo prblem sa stvarima iz torbe

2026-04-10 • via Nuitee
H
Hyunwoo • solo_traveller • us
10
Nice breakfast
Pros:

Good locarion

Cons:

Nothing

2026-04-10 • via Nuitee
E
Ellysia • couple • au
9
2026-04-10 • via Nuitee
W
Wendy • solo_traveller • gb
7
2026-04-10 • via Nuitee
E
Ellysia • couple • au
9
2026-04-10 • via Nuitee
J
Julie • solo_traveller • fr
9
Pros:

Très bien placé, très pratique, propre, agréable.

2026-04-09 • via Nuitee
M
Maria • couple • gb
7
Very enjoyable stay for a good rate with excellent access to transport.
Pros:

Very well situated with easy access to Tokyo and served black leaf tea at breakfast.

2026-04-09 • via Nuitee
R
Rebecca • solo_traveller • us
10
2026-04-08 • via Nuitee
S
SUDHIR • extended_group • mu
7
2026-04-08 • via Nuitee
A
Alister • extended_group • au
7
Great location, small dated rooms. Helpful staff and very good service.
Pros:

Great location in ginza.

Cons:

The rooms on the 11th floor are tiny and dated.

2026-04-08 • via Nuitee
B
Bernadette • couple • au
9
2026-04-07 • via Nuitee
M
Madhhavi • family_with_children • in
10
2026-04-06 • via Nuitee
V
Vazha • couple • ge
10
2026-04-06 • via Nuitee
N
Nori • solo_traveller • us
10
2026-04-06 • via Nuitee
C
CHUNG HSUAN • couple • tw
7
2026-04-05 • via Nuitee
J
Jaimie • family_with_children • us
7
Pros:

Great location. For Tokyo standards, it was good size. Staff is kind, helpful. Lounge area is nice, with water, juice, coffee and a buffet of hygiene items so you don’t need to pack.

Cons:

The tub had some mold at drain. I would definitely not soak in it.

2026-04-05 • via Nuitee
H
Henry • couple • co
8
.
Pros:

.

Cons:

.

2026-04-05 • via Nuitee
A
AHN • family_with_children • jp
4
2026-04-04 • via Nuitee