Hotel Gracery Ginza

Hotels
8 (1970 reviews)
Chuo-ku Ginza 7-10-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
Staff adhere to local safety protocols
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Inconsistent cleaning
Small room size
Limited breakfast options

Categories

Cleanliness
7.64
Multiple mentions of inconsistency in cleaning and reports of grit in areas indicate a need for improvement.
Service
8.61
Most reviews described the staff as friendly and attentive, maintaining a positive sentiment.
Location
9.15
Consistently praised by various reviews as convenient and strategic in the heart of Ginza.
Room Quality
7.6
Comments about small rooms highlight they may not meet everyone’s expectations.
Amenities
8.13
Amenities such as breakfast and laundry services receive positive notes, though not universally praised.
Value for Money
7.59
Some reviews express that the hotel is quite expensive for what it offers, affecting perceived value.
Food and Beverage
7.14
Reviewers indicated that the breakfast could be improved with more variety for western tastes.
Overall Experience
8.11
Overall sentiment remains positive with good location and services but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Prime Location in Ginza
Hotel Gracery Ginza is ideally located just steps away from the bustling streets of Ginza, offering easy access to nearby attractions and convenient subway links.

Elegant Accommodation
Experience luxury in every detail at Gracery Ginza Hotel, where elegant rooms feature modern amenities such as free WiFi, a flat-screen TV, and a private bathroom with a soothing bath.

Comfort and Convenience
Relax in the cosy rooms adorned with sophisticated decor and soft lighting. Enjoy the convenience of in-room facilities like a fridge, humidifier, and desk. Some rooms even offer massage cushions and ironing facilities for added comfort.

Book your stay at Hotel Gracery Ginza now to indulge in a memorable and comfortable experience in the heart of Tokyo.

Important information:

From Ginza Metro Station, Exit A3 is nearest to the hotel. Upon leaving the exit, continue straight out of the exit and turn left between GINZA SIX and the Ginza Lion Building, and the hotel is on your right.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

8
Based on 1970 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
N
Naoko • solo_traveller • jp
6
Pros:

利便性がいい

Cons:

スタッフのオペレーションが悪い

2026-03-13 • via Nuitee
N
Nahir • couple • cl
9
Pros:

Ubicación, limpieza y entrega de amenities

Cons:

El desayuno es 100% oriental, pero supimos adaptarnos.

2026-03-10 • via Nuitee
M
Mason • couple • au
8
Lovely hotel that will
Pros:

Lovely little hotel in the heart of Tokyo
Staff friendly and approachable
Bed soft and allowed a good night sleep
Bathroom - small but serviceable
Clean ++
Breakfast was fabulous

Cons:

Nothing comes to mind

2026-03-09 • via Nuitee
A
Alys • solo_traveller • us
10
Perfect location with access to transportation as well as walking distance to places of interest.
Pros:

Didn’t have any meals at the hotel

Cons:

Too pricey .

2026-03-08 • via Nuitee
H
HeeYoung • solo_traveller • au
7
In a prime location but needs to be cleaned properly
Pros:

Was located in a perfect location. Close to all the shopping and food.

Cons:

The furnitures were quite outdated and humidifier had so much dust…

2026-03-08 • via Nuitee
P
PARINEE • family_with_children • th
9
2026-03-07 • via Nuitee
E
ENG HUN • family_with_children • nz
7
2026-03-07 • via Nuitee
A
Andre • solo_traveller • br
10
Pros:

Location, location, location...

2026-03-07 • via Nuitee
J
Jahnee • solo_traveller • au
9
Great location, perfect for one person.
Pros:

Excellent location

Cons:

Bed was firm

2026-03-07 • via Nuitee
F
Franklin • solo_traveller • us
8
Cons:

The staff were showing little partiality for some visitors over others based on race
Beds were comfy, but pillows were hard.
The Bidet was not working

2026-03-06 • via Nuitee
Y
Yi Cheng • extended_group • tw
9
2026-03-05 • via Nuitee
V
Victor • couple • mx
9
2026-03-03 • via Nuitee
W
Wonhui • extended_group • kr
8
2026-03-02 • via Nuitee
L
Lindsey • couple • us
10
2026-03-02 • via Nuitee
J
Jacqueline Mei Mei • family_with_children • my
10
Very pleasant stay after my room change. Appreciate the staff who changed my room.
Pros:

Location was superb

Cons:

Rooms from 11th floors were old, and furniture was very old.

2026-03-01 • via Nuitee
R
Romando • family_with_children • ph
8
2026-03-01 • via Nuitee
Y
YUJI • solo_traveller • jp
8
良かったです。
Pros:

ロケーション的に銀座6の真横という最高のロケーションです。朝食の内容の良さと効率的なシステムに好感が持てます。

Cons:

駅が近くない事くらい？

2026-02-28 • via Nuitee
X
Xunhe • solo_traveller • us
10
2026-02-27 • via Nuitee
T
Tan • couple • id
8
Pros:

location

2026-02-26 • via Nuitee
J
JIYOUN • family_with_children • kr
10
Pros:

위치 좋고, 객실도 작지 않고, 직원분들이 너무 친절합니다.

Cons:

뷰?

2026-02-26 • via Nuitee