Shilo Inn Suites Hotel - Killeen

Hotels
Shilo Inn
9 (303 reviews)
3701 S W S Young Dr, Killeen, Texas, 76542 , Killeen , US

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Sauna
Wheelchair accessible
Steam room
Elevator
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Pros:
Great service
Clean and spacious rooms
Pleasant staff
Cons:
Dirty amenities
Old furnishings
Unpleasant odors

Categories

Cleanliness
8.38
Several reviews mentioned cleanliness issues, such as the marijuana smell and dirty pillowcases.
Service
9.99
Multiple reviews highlighted excellent service, particularly from the hotel staff.
Location
9.39
Guests appreciated the quiet area, though some noted issues with external smells.
Room Quality
8.84
Rooms were mostly described as clean and spacious but noted to be dated with some maintenance issues.
Amenities
7.87
Amenities like the pool were reported as dirty, which significantly impacted the experience.
Value for Money
8.83
Some guests felt the price was too high for the absence of complimentary breakfast and outdated rooms.
Food and Beverage
8.88
Not specifically mentioned, but lack of complimentary breakfast was a common concern.
Overall Experience
9.85
Despite some issues, many guests reported an overall positive experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:52

Property Description

Recreational Amenities:
Enjoy the best of leisure with our outdoor pool, indoor pool, and sauna for total relaxation during your stay at Shilo Inn Suites Hotel - Killeen.

Delicious Dining Options:
Experience the flavors of Mexico at our Mexican Taquerias while sipping on your favorite drink at the bar/lounge for a delightful dining experience.

Convenient Facilities:
Benefit from our business center, dry cleaning/laundry services, and 24-hour front desk, along with conference space and meeting rooms for all your business needs.

Indulge in comfort and entertainment with our 160 guestrooms equipped with modern amenities, just steps away from key attractions like Killeen Civic and Conference Center. Book your stay at Shilo Inn Suites Hotel - Killeen now to make the most of your trip!

Important information:

  • Pool access available from 6:00 AM to midnight.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRK

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 303 reviews
Cleanliness: 8.38
Service: 9.99
Location: 9.39
Room Quality: 8.84
Amenities: 7.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 9.85
C
Clo partner
8
Pros:

A delightful place to stay. Others reviewed it as in need of modernization. But for us older folks it was just the way we like it. Most important the beds were good, which is a priority for old folks.
Water pressure in the shower was outstanding.
Loved the restaurant at the end of the hallway. Good food! Lovely service too. The lady in charge of the hotel said they would be starting a complimentary morning breakfast for their guests. That has become very important these days. Our only complaint was the pool. The water was not in good condition and the machinery looked like it had not had attention for a while. Please attend to it because it is a nice indoor pool feature. If we come back to visit our grandson at Ft. Hood we will definitely stay at Shilo Inn.

2025-10-11 via Nuitee
A
A6939YKjohna Business
10
Best place to stay in Killeen, Texas
Pros:

My stay at the
Shiloh hotel was excellent family type environment made me feel at home. The service was great. The hotel was great. The GM was very accommodating not only to me but all my party I recommend that this hotel would be one of the best places for you to stay reasonable prices good service, safe and clean

2025-10-06 via Tripadvisor
J
James
10
Pros:

Amazing staff, and located within a good selection of restaurants. Pool was closed with no reason of why printed of door. All in all worth the price of the stay.

2025-10-05 via Nuitee
K
Keanni family
10
Pros:

Good cs

2025-09-20 via Nuitee
B
Bethany partner
6
Pros:

Room was as expected -no complaints except we only had 1 wash cloth. The problem with this facility was the constant marijuana stench. People smoking pot right in front of the hotel constantly. Lobby and elevators smelled like pot as well. Don’t know
If we will stay again because of this. The way it smelled tells me this is common there.

2025-09-12 via Nuitee
C
Carolyn family
10
Pros:

The hotel personnel were very courteous, and they showed that they appreciated us being a guest in their establishment. Great customer service. We will be a repeat customer.

2025-09-11 via Nuitee
E
Erin partner
8
Pros:

The room was spacious and clean, however the TV has very few channels and it’s an old tube style TV. The hot tub and pool were nice but the sauna/steam room were out of order and the paint is really peeling badly over the pool.

2025-09-11 via Nuitee
L
Latrice family
8
Pros:

The property was very clean. They were in a very quiet area what I did not like about the property it could be updated. The television looks very old and the telephone.

2025-09-09 via Nuitee
J
Joshua
2
Trash
Pros:

Pool was disgusting look like lake water murky the hot tub had a bunch of dirt at the bottom and the rooms are outdated it had a tv from the 2000s. Not worth the price property needs to be updated.

2025-09-08 via Nuitee
P
Patricia partner
8
Pros:

.

2025-09-06 via Nuitee
S
Steve
8
Good Place
Pros:

This a good place to stay.

2025-08-29 via Nuitee
C
Charles
10
Great place to stay
Pros:

The place was extremely clean! The person at the front desk was so nice and welcoming!

2025-08-27 via Nuitee
C
Chenaye family
6
Pros:

The staff was pleasant. The beds were comfortable and the A/C worked perfectly. More attention needs to be paid to the cleanliness of the rooms (toilets, bath tubs, bed linen, carpet, etc. Also, thank God I took my own body wash with me as those samples wlarent even enough for one per lson to bathr once with. Also seeing that the room was equipped with a microwave.. maybe you could provide small plates along with the glasses as well. Overall I had a peaceful stay.

2025-08-16 via Nuitee
C
Chris
6
Shilo Inn
Pros:

The stay was good...i think that its a little pricey to not offer a complimentary breakfast after paying over $100 for one night...and check out should be at noon instead of 11am

2025-08-12 via Nuitee
D
David family
10
Pros:

Our overall stay was excellent when we were there from Friday (8/8) until Sunday (8/10). Our room was cleaned when we first checked in.

The only thing that was unusual was the setup of our bathroom because sink and faucet were located right next to our main room door. Toilet and shower were together in the same room separate from sink & faucet. This set up reminded me of how some of the bathrooms in France were set up.

The biggest gripe for me was the stairway across from room 302 going down to the first floor smelled like someone has been smoking pot the whole time that were staying there.

Otherwise, awesome stay at an awesome facility!

David

2025-08-10 via Nuitee
S
Sean
10
Pros:

Rooms

2025-08-05 via Nuitee
R
Robert
6
Pros:

Bed pillows were like throw pillows instead of regular size. Lamps didn't work. No USB ports for charging.

2025-08-03 via Nuitee
R
Raymond
8
Pros:

Very quiet and peaceful

2025-07-29 via Nuitee
T
Tammie
8
Pros:

Large spacious room. The outside appears dated but the hotel and rooms are well maintained for the price

2025-07-28 via Nuitee
J
Jaylin
10
Pros:

Was there to attend a service It was close by and it was a good stay.

2025-07-27 via Nuitee