Comfort Hotel Hiroshima Otemachi

Hotels
Comfort
8 (3146 reviews)
Naka-ku Otemachi 3-7-9 , Hiroshima , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable pricing
Cons:
Small room size
Breakfast quality inconsistent
Cleanliness issues reported

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues related to room quality and maintenance.
Service
9
Staff were consistently noted as friendly and helpful.
Location
9
Location praised for being close to major attractions.
Room Quality
7
Several reviews highlighted the small size of the rooms as a drawback.
Amenities
8
Basic amenities were available but limited in variety.
Value for Money
8
Generally good value considering the location and services provided.
Food and Beverage
7.5
Breakfast options received mixed reviews, with some noting it could be improved.
Overall Experience
8
Overall a satisfactory experience with notable positives and manageable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:35

Property Description

Convenient Location
Located just a minute's walk from Chuden-mae Station, Comfort Hotel Hiroshima Otemachi offers easy access to transportation for your convenience.

Modern Amenities
Enjoy free WiFi, flat-screen TV with VOD channels, and complimentary breakfast during your stay. The air-conditioned rooms are equipped with all the essentials for a comfortable visit.

Nearby Attractions
Explore Hiroshima Peace Memorial Park and Hiroshima Castle, both within walking distance and a short drive away from the hotel.

Experience comfort and convenience at Comfort Hotel Hiroshima Otemachi. Book your stay now!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Please note the property will be closed due to Covid-19 pandemic. Hotel closure is expected from 17th May 2021 until further notice.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HIJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 3146 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
T
Théo couple fr
10
2026-05-30 via Nuitee
R
Roger solo_traveller us
7
2026-05-30 via Nuitee
M
Marek solo_traveller gb
10
2026-05-29 via Nuitee
W
Werner solo_traveller fi
9
Pros:

Decent location, exceptional staff, good room

Cons:

AC was loud, everything ok otherwise

2026-05-29 via Nuitee
N
NATHALIE solo_traveller fr
9
Pros:

Chambre confortable quoiqu'un peu petite pour nos critères européens.
Pyjamas à disposition
Personnel de réception aimable mais échanges difficiles car anglais peu maîtrisé de leur côté

2026-05-28 via Nuitee
S
Sonia couple us
9
Easy access to transportation
Pros:

Very good location, good breakfast

Cons:

The check in lobby was on an upper floor

2026-05-28 via Nuitee
G
Gill couple gb
10
Convenient location for visiting Hiroshima.
Pros:

Good location - on bus route from ferry/to main station and walking distance to Peace museum and dome, boat to Miyajima. Good to have laundry facilities (separate washers and dryers). Busy but reasonable breakfast.

2026-05-28 via Nuitee
M
Matej couple cz
10
2026-05-27 via Nuitee
M
Marco solo_traveller fr
8
Bonne localisation, confortable et bon petit déjeuner.
2026-05-27 via Nuitee
J
Jose couple ec
10
The hotel offers a good experience in breakfast and is close to everything.
Pros:

The staff is very polite and friendly.

Cons:

The rooms are very very small

2026-05-27 via Nuitee
M
misao solo_traveller jp
8
2026-05-27 via Nuitee
M
mai couple jp
8
安い!清潔!スタッフの対応も良い!
Pros:

朝食も良かったです

Cons:

部屋にUSBの差し込み口がなかったこと
だけです

2026-05-27 via Nuitee
S
Sophie solo_traveller se
10
2026-05-26 via Nuitee
P
PIYANUCH solo_traveller th
9
2026-05-25 via Nuitee
J
Juan Manuel solo_traveller co
10
2026-05-25 via Nuitee
S
Seong Yong couple kr
9
2026-05-25 via Nuitee
Y
Yoshiyuki solo_traveller jp
6
2026-05-24 via Nuitee
Y
yukihiro couple jp
9
快適です。
Pros:

最上階で景色が良かった。
ベットマットレス、枕が寝心地がとても良かった。

Cons:

エレベーターが2機で待ち時間が少し長かった。

2026-05-24 via Nuitee
田口 solo_traveller jp
7
2026-05-24 via Nuitee
T
Toshifumi solo_traveller jp
8
Pros:

安くて便利です

2026-05-24 via Nuitee