Comfort Hotel Hiroshima Otemachi

Hotels
Comfort
8 (3183 reviews)
Naka-ku Otemachi 3-7-9 , Hiroshima , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable pricing
Cons:
Small room size
Breakfast quality inconsistent
Cleanliness issues reported

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues related to room quality and maintenance.
Service
9
Staff were consistently noted as friendly and helpful.
Location
9
Location praised for being close to major attractions.
Room Quality
7
Several reviews highlighted the small size of the rooms as a drawback.
Amenities
8
Basic amenities were available but limited in variety.
Value for Money
8
Generally good value considering the location and services provided.
Food and Beverage
7.5
Breakfast options received mixed reviews, with some noting it could be improved.
Overall Experience
8
Overall a satisfactory experience with notable positives and manageable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:35

Property Description

Convenient Location
Located just a minute's walk from Chuden-mae Station, Comfort Hotel Hiroshima Otemachi offers easy access to transportation for your convenience.

Modern Amenities
Enjoy free WiFi, flat-screen TV with VOD channels, and complimentary breakfast during your stay. The air-conditioned rooms are equipped with all the essentials for a comfortable visit.

Nearby Attractions
Explore Hiroshima Peace Memorial Park and Hiroshima Castle, both within walking distance and a short drive away from the hotel.

Experience comfort and convenience at Comfort Hotel Hiroshima Otemachi. Book your stay now!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Please note the property will be closed due to Covid-19 pandemic. Hotel closure is expected from 17th May 2021 until further notice.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HIJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 3183 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
熊本克幸 solo_traveller jp
7
窮屈な印象
Pros:

チェックイン時の説明が丁寧で分かりやすかった

Cons:

ツインで利用したが、部屋が狭く感じ窮屈だった。

2026-06-27 via Nuitee
O
Oda solo_traveller jp
8
2026-06-26 via Nuitee
H
Harumi couple jp
5
普通
Pros:

朝食は普通
スタッフは珍な感じが良かった
チェッアウト後に荷物を預けたが、コインロッカー式で良かった

Cons:

書き込みを見て部屋は狭いのを覚悟していったのだが、それでも想像以上に狭かった
朝食会場は凄く混んでいて、配膳の方が邪魔だった

2026-06-25 via Nuitee
N
Narumi solo_traveller jp
10
Pros:

白を基調にしてあり、清潔感がありました。
お部屋も広くて、ベッドも広くて、とにかく
ゆったりできてよかったです。
朝食は無料とは思えないくらいのボリュームで
品数もたくさんで、自由に選べて、大満足でした。

Cons:

特にありませんでした。
宿泊費が少し高いようにも思いますが、
お値段以上の満足感でした。

2026-06-25 via Nuitee
F
Fiona solo_traveller au
8
2026-06-25 via Nuitee
J
Jewelrie couple ph
10
2026-06-23 via Nuitee
T
takanao couple jp
7
総合的に満足でした。
Pros:

ロケーションが良かった。

Cons:

部屋が少し狭かった。

2026-06-22 via Nuitee
N
NAOMI solo_traveller jp
8
最高
Pros:

朝食がとても良かった!種類が豊富でセンス良く選ぶ楽しさもあるし味も良かった!スタッフの方の対応も良く言う事なし。旅先にコンフォートホテルがあれば泊まりたいと思いましたし、少し1人になりたい時にも気軽にまたこちらに泊まりたいと思いました。
ありがとうございました。

2026-06-22 via Nuitee
R
Rui couple jp
7
Pros:

スタッフの対応が丁寧だった。朝食が美味しかった。

2026-06-20 via Nuitee
P
Pamela couple au
8
Stay was fine and very central. Easy to get around on the streetcars.
Pros:

Very central ABs staff good. Breakfast always good to start the day. Great to have the streetcars operating outside the hotel.

Cons:

Rooms very small.

2026-06-20 via Nuitee
F
Fernando solo_traveller br
10
Pros:

Silencioso e bem localizado , funcionários muito simpáticos

2026-06-19 via Nuitee
S
Stephen solo_traveller gb
9
2026-06-17 via Nuitee
D
David extended_group au
9
2026-06-16 via Nuitee
T
Tamotsu solo_traveller jp
9
ゆっくり休めた
Pros:

朝ごはんが美味しいかった

Cons:

テレビの位置、大きさ
飲み物が少ない

2026-06-15 via Nuitee
N
Niidome couple jp
10
2026-06-15 via Nuitee
I
Iitsuka solo_traveller jp
8
2026-06-14 via Nuitee
S
SATOMI solo_traveller jp
9
快適
Pros:

アクセスも良く、お部屋も清潔でスタッフの方も
みなさん笑顔で対応も良かったです。
また朝食も無料でいただけたのも良かったです。

Cons:

特にないです。

2026-06-13 via Nuitee
Y
Yu couple tw
9
2026-06-13 via Nuitee
ダニエル couple jp
9
満足
Pros:

スタッフの方が丁寧だった

Cons:

フロントフロアの喫煙コーナーの匂いがエレベーター降りて匂った

2026-06-12 via Nuitee
S
Shubhangi solo_traveller jp
9
2026-06-12 via Nuitee