Comfort Hotel Hiroshima Otemachi

Hotels
•
Comfort
8 (2949 reviews)
Naka-ku Otemachi 3-7-9 , Hiroshima , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable pricing
Cons:
Small room size
Breakfast quality inconsistent
Cleanliness issues reported

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues related to room quality and maintenance.
Service
9
Staff were consistently noted as friendly and helpful.
Location
9
Location praised for being close to major attractions.
Room Quality
7
Several reviews highlighted the small size of the rooms as a drawback.
Amenities
8
Basic amenities were available but limited in variety.
Value for Money
8
Generally good value considering the location and services provided.
Food and Beverage
7.5
Breakfast options received mixed reviews, with some noting it could be improved.
Overall Experience
8
Overall a satisfactory experience with notable positives and manageable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:35

Property Description

Convenient Location
Located just a minute's walk from Chuden-mae Station, Comfort Hotel Hiroshima Otemachi offers easy access to transportation for your convenience.

Modern Amenities
Enjoy free WiFi, flat-screen TV with VOD channels, and complimentary breakfast during your stay. The air-conditioned rooms are equipped with all the essentials for a comfortable visit.

Nearby Attractions
Explore Hiroshima Peace Memorial Park and Hiroshima Castle, both within walking distance and a short drive away from the hotel.

Experience comfort and convenience at Comfort Hotel Hiroshima Otemachi. Book your stay now!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Please note the property will be closed due to Covid-19 pandemic. Hotel closure is expected from 17th May 2021 until further notice.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HIJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 2949 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
V
Victor Clemente • extended_group • au
8
Pleasant stay and close to the main tourist attractions
Pros:

Good hotel in a good location stayed during a busy week so found the breakfast time a little overwhelming but would recommend the hotel and would stay again.

2026-04-18 • via Nuitee
D
Deborah • solo_traveller • us
7
Pros:

Convenient location

Cons:

Slow elevator access - hotel office on 3rd floor
Stairs not available

2026-04-18 • via Nuitee
T
Trent • solo_traveller • au
6
Pros:

Clean and modern

Cons:

Location not a lot nearby

2026-04-18 • via Nuitee
H
Hiroshi • solo_traveller • us
7
ビジネス利用としては普通
Pros:

立地

Cons:

狭い

2026-04-17 • via Nuitee
B
Brianna • solo_traveller • us
8
Comfy but a bit cramped
Pros:

Comfy, quiet, clean

Cons:

Incredibly small room, but you get what you pay for! We had 2 large checked bags and one of us is 6 ft tall--a bit of a tight fit. Also, the water kept going cold at random times.

2026-04-17 • via Nuitee
J
Jieun • solo_traveller • kr
10
2026-04-16 • via Nuitee
S
Shivani • solo_traveller • gb
9
Good location, friendly staff and good breakfast
Pros:

Good location, friendly staff, decent breakfast (mixture of basic food items to suffice).

Cons:

Small sized room when travelling with larger suitcases. Manageable but definitely tight for space.

2026-04-16 • via Nuitee
W
Wang • couple • tw
6
2026-04-16 • via Nuitee
Ｍayumi • couple • jp
5
行って良かった
Pros:

リーズナブルなとこ

Cons:

ルームキーの反応が悪くて開かなくて困った
清掃の方が開けてくれて助かった

2026-04-15 • via Nuitee
R
Rossi • family_with_children • it
9
2026-04-15 • via Nuitee
G
Gary • couple • au
9
Comfortable stay in a good value for money hotel.
Pros:

Good access to public transport. Walking distance to Peace Park. Comfortable good sized room. Reasonable western breakfast. Value for money.

Cons:

Hard pillows only complaint.

2026-04-14 • via Nuitee
J
Jasmin • couple • dk
6
2026-04-14 • via Nuitee
B
Barry • solo_traveller • gb
10
2026-04-14 • via Nuitee
A
Allan • solo_traveller • au
7
Handy location
Pros:

Great location, only 5 minutes to Peace Park and 15 minutes to the main shopping area.

Cons:

It’s free breakfast buffet, but because of that very busy and a bit ordinary food, not much hot food to choose from. And very small room.

2026-04-14 • via Nuitee
M
Megan • couple • gb
8
2026-04-14 • via Nuitee
S
Sky • family_with_children • ca
10
2026-04-13 • via Nuitee
C
Chiawen • extended_group • tw
7
2026-04-13 • via Nuitee
S
Salvador • solo_traveller • es
9
Pros:

El personal del hotel

Cons:

El tamaño del wc

2026-04-13 • via Nuitee
J
Jessica • family_with_children • au
8
Great motel great price great staff.
Pros:

The rooms and hotels were very clean, the staff exceptionally helpful, laundry facilities easy to use and convenient. Try to use the laundry mid morning and early morning and arvo/nights are busy.
Buffet breakfast is good, nothing fancy but enough choices to suit a multitude of nationality’s.
The afternoon lemon water is so good! My kids were obsessed. Was a lovely experience and I would 100% rebook. Beds in twin room were 2 very small doubles, easily fit an adult and a 11 year old and an adult and 12 year old in the other. Very conveniently located to popular shopping areas, peace monument, rail cars and kombini.

Cons:

Pillows were average.
The lift stops at every single floor even when full especially at peak times.

2026-04-13 • via Nuitee
J
joelle • solo_traveller • fr
10
Pros:

Très bon rapport qualité-prix.
Les chambres ne sont pas très grandes mais tout est nickel 👌
Le petit déjeuner est très bon.
À 10 minutes à pied du parc mémorial de la paix et du musée.
À la sortie de l'hôtel, il y a un 7/11 et des restaurants.
Très bon emplacement

2026-04-13 • via Nuitee