Comfort Hotel Hiroshima Otemachi

Hotels
•
Comfort
8 (2949 reviews)
Naka-ku Otemachi 3-7-9 , Hiroshima , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable pricing
Cons:
Small room size
Breakfast quality inconsistent
Cleanliness issues reported

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues related to room quality and maintenance.
Service
9
Staff were consistently noted as friendly and helpful.
Location
9
Location praised for being close to major attractions.
Room Quality
7
Several reviews highlighted the small size of the rooms as a drawback.
Amenities
8
Basic amenities were available but limited in variety.
Value for Money
8
Generally good value considering the location and services provided.
Food and Beverage
7.5
Breakfast options received mixed reviews, with some noting it could be improved.
Overall Experience
8
Overall a satisfactory experience with notable positives and manageable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:35

Property Description

Convenient Location
Located just a minute's walk from Chuden-mae Station, Comfort Hotel Hiroshima Otemachi offers easy access to transportation for your convenience.

Modern Amenities
Enjoy free WiFi, flat-screen TV with VOD channels, and complimentary breakfast during your stay. The air-conditioned rooms are equipped with all the essentials for a comfortable visit.

Nearby Attractions
Explore Hiroshima Peace Memorial Park and Hiroshima Castle, both within walking distance and a short drive away from the hotel.

Experience comfort and convenience at Comfort Hotel Hiroshima Otemachi. Book your stay now!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Please note the property will be closed due to Covid-19 pandemic. Hotel closure is expected from 17th May 2021 until further notice.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HIJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 2949 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
Y
Yorcy • couple • cl
8
El personal maravilloso.bien ubicado debe mejorar eo servicio de linoueza en habitacion
Pros:

El personal muy atento y amable en todo. Rico desayuno muy variado

Cons:

La habitación muy pero muy pequeña. Nosotros teníamos maletas grandes y fue un problema.
El servicio de limpieza en la habitación muy mal. Camas desordenadas y sin retiro de vasos sucios

2026-02-14 • via Nuitee
M
matías • solo_traveller • cl
9
Muy buena opción y cerca de el Metro
Pros:

Me gustó que el servicio de cena y desayuno estaba incluido en el precio de mi reserva

Cons:

No me gustó que en el refrigerador no funcionara. De todas formas no lo utilice.

2026-02-11 • via Nuitee
K
KOBAYASHI • couple • jp
8
2026-02-10 • via Nuitee
藤井 • solo_traveller • jp
8
ゆっくり休めた
Pros:

綺麗

Cons:

特になし

2026-02-09 • via Nuitee
S
S • extended_group • jp
10
最高でした
Pros:

ロケーションが良いのに、低価格で大満足でした

Cons:

チェックイン方法がちょっと難しかった

2026-02-09 • via Nuitee
K
Kazuya • couple • jp
8
2026-02-09 • via Nuitee
S
SEO • solo_traveller • kr
6
2026-02-08 • via Nuitee
K
Kouji • family_with_children • jp
6
2026-01-30 • via Nuitee
S
SK • family_with_children • au
9
Good choice of accommodation in Hiroshima
Pros:

Location - Near to bus terminal, peace park and shopping area. Free coffee and tea, and self serve amenities.

Cons:

Breakfast lacks variety - same items everyday

2026-01-30 • via Nuitee
T
Tanaka • family_with_children • jp
10
Pros:

他のコンフォートホテルと同様に室内は清潔で過ごしやすかったです。

Cons:

特にありません。

2026-01-29 • via Nuitee
A
Ades • couple • au
9
2026-01-29 • via Nuitee
O
OI • couple • jp
9
2026-01-26 • via Nuitee
A
AKEMI • solo_traveller • jp
7
施設的には、普通ですが、接客は素晴らしい
Pros:

お部屋は清潔で、ベットも寝心地は良かった

Cons:

隣りのトイレなど水回りの音が聞こるのが気になるのと、お部屋に鏡が欲しかったです、メイクするのにユニットバストイレの鏡は不便なのと、メイク道具が置けない
入り口の姿見の鏡は、部屋の照明があまり明るく無いのでわかりづらい
枕は、もっと厚みが少ない方が良かった
朝食は、小皿があると良かった
1番良かったのは、フロントの社員さん達の接客でした、気配りも良かったです

2026-01-26 • via Nuitee
M
Mignone • family_with_children • ca
8
Pros:

Le personnel est super et avenant.

Cons:

S/O

2026-01-25 • via Nuitee
K
Keiko • couple • jp
9
Pros:

清潔で、必要な物は全て揃っていたので良かったです

Cons:

少し狭いかな？！
ツインのベッドとベッドの間隔が…

2026-01-25 • via Nuitee
W
WATARU • solo_traveller • jp
10
2026-01-25 • via Nuitee
M
makiko • solo_traveller • jp
9
快適に過ごせました。
Pros:

朝食は充分で、美味しかったです。
スタッフの皆様も親切でした。

Cons:

部屋が狭かったけど、価格を思えば充分でした。清潔で設備も文句なしです。

2026-01-25 • via Nuitee
J
Jelena • extended_group • rs
10
Thank you
Pros:

Room very small, stuff very nice and polite, location as well very good

Cons:

Very small room

2026-01-25 • via Nuitee
酒井 • family_with_children • jp
10
2026-01-24 • via Nuitee
T
Thursha • family_with_children • nz
10
Spacious rooms, delicious breakfast
Pros:

Lots of space to keep open bags on the floor, while still being able to move around.
Breakfast was amazing especially the marinated white fish and scrambled eggs.
Staff were lovely and attentive.

2026-01-24 • via Nuitee