Comfort Hotel Hiroshima Otemachi

Hotels
•
Comfort
8 (2949 reviews)
Naka-ku Otemachi 3-7-9 , Hiroshima , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable pricing
Cons:
Small room size
Breakfast quality inconsistent
Cleanliness issues reported

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues related to room quality and maintenance.
Service
9
Staff were consistently noted as friendly and helpful.
Location
9
Location praised for being close to major attractions.
Room Quality
7
Several reviews highlighted the small size of the rooms as a drawback.
Amenities
8
Basic amenities were available but limited in variety.
Value for Money
8
Generally good value considering the location and services provided.
Food and Beverage
7.5
Breakfast options received mixed reviews, with some noting it could be improved.
Overall Experience
8
Overall a satisfactory experience with notable positives and manageable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:35

Property Description

Convenient Location
Located just a minute's walk from Chuden-mae Station, Comfort Hotel Hiroshima Otemachi offers easy access to transportation for your convenience.

Modern Amenities
Enjoy free WiFi, flat-screen TV with VOD channels, and complimentary breakfast during your stay. The air-conditioned rooms are equipped with all the essentials for a comfortable visit.

Nearby Attractions
Explore Hiroshima Peace Memorial Park and Hiroshima Castle, both within walking distance and a short drive away from the hotel.

Experience comfort and convenience at Comfort Hotel Hiroshima Otemachi. Book your stay now!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Please note the property will be closed due to Covid-19 pandemic. Hotel closure is expected from 17th May 2021 until further notice.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HIJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 2949 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
Y
Yuri • solo_traveller • jp
8
とても良かった
Pros:

部屋が綺麗

Cons:

朝ごはんのおかずの食べ合わせが微妙

2026-03-07 • via Nuitee
J
Juanita • family_with_children • pe
10
Excelente confort
Pros:

La atención, el Desayuno, la comodidad y la ubicación. Todo excelente 👌

Cons:

...

2026-03-04 • via Nuitee
R
RIE • family_with_children • jp
10
2026-03-02 • via Nuitee
U
Ueda • family_with_children • jp
8
2026-02-27 • via Nuitee
U
Ueda • family_with_children • jp
9
2026-02-26 • via Nuitee
O
OceanStarFishie • family_with_children • no
7
Pros:

Location

Cons:

Room was too small for two people, we stay at co.fort hotels in japan regularly and this just didn't work for us.

2026-02-25 • via Nuitee
Y
Yoko • couple • jp
7
大事な翌日に備えられる充分な設備でした
Pros:

受験のために宿泊。試験前日の勉強をどうしようかと考えていたところ、学習できるライブラリーコーナーもあり、大変よかった。フリードリンクもありがたかった。

Cons:

ベッドの足元にソファがあり、ツインルームだったが、奥のベッドを使うには手前のベッドの上を歩くようなかたちになった。

2026-02-25 • via Nuitee
H
Hideko • family_with_children • jp
10
Pros:

従業員の方たちが、皆さん穏やかな笑顔で、テキパキ行動されていて、何かと親切丁寧に対応してくださいました。
お部屋は、とても清潔で整っていました。一晩だけでしたが、ゆっくり休ませていただきました。
朝食は、時間帯を少しづつずらしてくれているので混みすぎず、おかわりもスッと取りに行けたし、美味しくいただきました。
コンビニが近いのも便利ですね。

Cons:

良くなかった点は、10分くらい考えましたが、思いつかなかったです。
ビジネスホテルなので、広さはこんなもんなんだろう。

2026-02-24 • via Nuitee
ちず子 • solo_traveller • jp
10
快適
2026-02-24 • via Nuitee
S
Suzuki • family_with_children • jp
8
立地が良い
Pros:

スタッフの方の対応がとても親切丁寧で良かったです。

Cons:

仕方ありませんが、消防法により窓が開けられなかった事。

2026-02-23 • via Nuitee
H
Hara • couple • jp
5
De resto, sem problemas, continuarei dando preferência ao Comfort nas próximas viagens.
Pros:

Atendimento perfeito, limpeza e ótima localização.

Cons:

Sempre me hospedei no Comfort Hotel em quase todas as viagens no Japão, porém tenho duas reclamações com relação ao hotel em Hiroshima. Achei o quarto super apertado, difícil até pra locomover, muito inferior aos outros hotéis do grupo Comfort. A segunda reclamação é a barulheira nos corredores durante a noite e madrugada, com hóspedes conversando alto.

2026-02-23 • via Nuitee
R
RAIRA • couple • jp
9
満足
Pros:

朝食が美味しかった。
近くに飲食店も豊富だった。

Cons:

喫煙所が3階にしか無い所

2026-02-23 • via Nuitee
河村 • couple • jp
4
全体的に部屋が狭かった
Pros:

朝食が美味しかったです

Cons:

部屋が思っていたより狭かった、
ツインでしたが、隣通しが近かった、
テーブルもゴロゴロが付いて無いから移動が大変でスーツケースを広げたら冷蔵庫が開けにくいかった。
トイレも狭く感じた

2026-02-23 • via Nuitee
Y
Yorcy • couple • cl
8
El personal maravilloso.bien ubicado debe mejorar eo servicio de linoueza en habitacion
Pros:

El personal muy atento y amable en todo. Rico desayuno muy variado

Cons:

La habitación muy pero muy pequeña. Nosotros teníamos maletas grandes y fue un problema.
El servicio de limpieza en la habitación muy mal. Camas desordenadas y sin retiro de vasos sucios

2026-02-14 • via Nuitee
M
matías • solo_traveller • cl
9
Muy buena opción y cerca de el Metro
Pros:

Me gustó que el servicio de cena y desayuno estaba incluido en el precio de mi reserva

Cons:

No me gustó que en el refrigerador no funcionara. De todas formas no lo utilice.

2026-02-11 • via Nuitee
K
KOBAYASHI • couple • jp
8
2026-02-10 • via Nuitee
S
S • extended_group • jp
10
最高でした
Pros:

ロケーションが良いのに、低価格で大満足でした

Cons:

チェックイン方法がちょっと難しかった

2026-02-09 • via Nuitee
藤井 • solo_traveller • jp
8
ゆっくり休めた
Pros:

綺麗

Cons:

特になし

2026-02-09 • via Nuitee
K
Kazuya • couple • jp
8
2026-02-09 • via Nuitee
S
SEO • solo_traveller • kr
6
2026-02-08 • via Nuitee