Comfort Hotel Hiroshima Otemachi

Hotels
•
Comfort
8 (2949 reviews)
Naka-ku Otemachi 3-7-9 , Hiroshima , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable pricing
Cons:
Small room size
Breakfast quality inconsistent
Cleanliness issues reported

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues related to room quality and maintenance.
Service
9
Staff were consistently noted as friendly and helpful.
Location
9
Location praised for being close to major attractions.
Room Quality
7
Several reviews highlighted the small size of the rooms as a drawback.
Amenities
8
Basic amenities were available but limited in variety.
Value for Money
8
Generally good value considering the location and services provided.
Food and Beverage
7.5
Breakfast options received mixed reviews, with some noting it could be improved.
Overall Experience
8
Overall a satisfactory experience with notable positives and manageable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:35

Property Description

Convenient Location
Located just a minute's walk from Chuden-mae Station, Comfort Hotel Hiroshima Otemachi offers easy access to transportation for your convenience.

Modern Amenities
Enjoy free WiFi, flat-screen TV with VOD channels, and complimentary breakfast during your stay. The air-conditioned rooms are equipped with all the essentials for a comfortable visit.

Nearby Attractions
Explore Hiroshima Peace Memorial Park and Hiroshima Castle, both within walking distance and a short drive away from the hotel.

Experience comfort and convenience at Comfort Hotel Hiroshima Otemachi. Book your stay now!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Please note the property will be closed due to Covid-19 pandemic. Hotel closure is expected from 17th May 2021 until further notice.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HIJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 2949 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
K
Kai • couple • jp
8
2026-03-27 • via Nuitee
堀之内 • extended_group • jp
9
お得でした！
Pros:

朝食

Cons:

ツインだけど。ちょっと狭いかなぁ。

2026-03-27 • via Nuitee
V
Vitor • couple • jp
8
2026-03-27 • via Nuitee
T
Tetsuo • solo_traveller • jp
7
2026-03-26 • via Nuitee
K
KANAE • solo_traveller • jp
8
2026-03-25 • via Nuitee
H
Hor • couple • jp
8
とっても良かった。
Pros:

施設の清潔さ
朝食の内容

Cons:

景色を見る機会が無かったので、よくないというより、評価出来なかった。

2026-03-24 • via Nuitee
米沢 • solo_traveller • jp
9
2026-03-23 • via Nuitee
M
Minori • couple • jp
8
Pros:

立地が良く、朝食がとてもおいしかったです。

2026-03-23 • via Nuitee
H
HIROYUKI • family_with_children • jp
7
2026-03-23 • via Nuitee
C
Chie • family_with_children • jp
8
2026-03-22 • via Nuitee
H
HIROE • couple • jp
7
Pros:

観光地の拠点としてとてもとても良かったです。
無料の朝食も美味しかったです。

Cons:

夜、外国人の人が大きな声でしゃべっていた声が丸聞こえでうるさかったです。
思った以上に狭くて残念でした。

2026-03-22 • via Nuitee
J
Jannah • couple • nz
7
2026-03-22 • via Nuitee
S
Susie • couple • gb
2
Really small rooms not fit for two people. Breakfast very poor. Would not stay here again.
Pros:

Location

Cons:

Breakfast really poor like the old school dinners
Rooms so small you couldn’t open it without putting it on the bed.

2026-03-22 • via Nuitee
A
Andrew • couple • au
10
2026-03-21 • via Nuitee
T
Tsutomu • family_with_children • jp
8
2026-03-21 • via Nuitee
M
Maximiliano • couple • cl
9
2026-03-20 • via Nuitee
T
Tomoko • couple • jp
6
2026-03-20 • via Nuitee
Y
YUKA • family_with_children • jp
8
コスパ、ロケーション良い！
Pros:

無料の朝食が充実していて、良かったです。
スタッフさんの対応は丁寧でした。

Cons:

朝食会場が狭くて、混雑している時にあたると、不便を感じることがあるかと。
壁が薄い？のか他の部屋の扉の開閉音がすごくて、夜中に何度も目覚めてしまいました。
たまたまなのか？夜、外国人観光客が宿泊している廊下で声を発しながらうろうろしていた、さらに、私の宿泊していた部屋にルームキーを差し込み、カチャカチャされて怖かったです。すぐにフロントに連絡し、巡回していただきました。

2026-03-19 • via Nuitee
Y
Yoko • family_with_children • jp
7
爆睡
Pros:

スタッフと泊まり客がフレンドリー
朝ご飯に牛乳があった
ドリンクサービス

Cons:

トイレとバスタブに汚れが残っていた
歯磨きセットの歯磨き粉が破れていた
部屋がすごく乾燥していた

2026-03-19 • via Nuitee
Y
yukari • couple • jp
7
快適！
Pros:

朝食が無料なのはとてもありがたいです。
スタッフの方々もお客様の席への誘導をスムーズに運んでいて好印象でした。

Cons:

特になし

2026-03-19 • via Nuitee