Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Strategic location
Cons:
Limited amenities
Issues with maintenance

Categories

Cleanliness
7.84
The room was extremely clean and the view of the lagoon was splendid, though a minor complaint about the lack of brightness in the shower area.
Service
8.81
The staff are competent, welcoming, and praised for their hospitality, especially Melvin and Dolores.
Location
8.35
Strategic location in Plateau, convenient for business with easy parking.
Room Quality
8.3
Rooms are spacious and elegantly designed, offering great views.
Amenities
7.83
Limited amenities were noted, particularly the small gym and a closed pool.
Value for Money
7.79
Reasonably priced, though some noted expensive hotel services.
Food and Beverage
8.34
Food is highly rated, with a good variety and quality.
Overall Experience
8.31
Overall positive experiences during visits, with a few service issues in terms of maintenance reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:22

Property Description

Luxurious Amenities
Indulge in the Spa, fit lounge, and pool bar for a relaxing stay.

Room Variety
From rooms with Lagoon views to cozy seating areas and flat-screen TVs, enjoy luxury in every corner.

Delightful Dining Options
Start your day with a buffet breakfast and savor local and international dishes at the onsite restaurant.

Book your luxurious stay at Pullman Abidjan now and enjoy top-notch amenities and services!

Important information:

The hotel reserves the right to decline the check in of a guest if he or she refuses to sign on the registration check in card and/or standards of the hotel and to present a valid ID.

Guests must be 18 years or older with valid identification to reserve and check into a room. The hotel reserves the right to refuse the check in of a guest below 18 years old unless accompanied by an adult.

Guests are requested to present a valid credit card or cash for check in deposit. Credit card must be under the name of the staying and paying guest. Should the credit card does not belong to the guest, Hotel reserve the right to refuse payment with the presented card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KMS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 300 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.35
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
D
Don solo_traveller ca
4
2026-03-28 via Nuitee
M
Mekame Henry couple ga
8
Très bien, belle terasse et très bonne literie.
2026-03-26 via Nuitee
F
Fanta couple fr
6
2026-03-25 via Nuitee
A
Alain couple fr
8
2026-03-25 via Nuitee
Y
Y3400XNpatrickf Business
10
Great group event at Pullman-Abidjan
Pros:

Everything was great for our group event at Pullman Hotel in Abidjan. The staff were very friendly and helpful, especially Abdul, Everence, and Tarmar.

2026-03-21 via Tripadvisor
S
Said family_with_children fr
10
Satusfait
Pros:

Personnel accueillant, dusponible et réactif

Cons:

Rien

2026-03-19 via Nuitee
S
Souleymane Saouty couple ml
8
2026-03-17 via Nuitee
L
Lucas solo_traveller bj
5
C’était moyen
Cons:

La piscine ils avaient dit qu’on pouvais aller à Novotel car ils étaient en rénovation donc comme ils sont partenaire avec Novotel on descend on voulais y aller on nous dit que c’était plus possible pour une raison qui ne tiens même pas …. Par rapport au petit dej on mange on nous dit c’est payant que c’est pas inclut dans la chambre lors de la réservation on nous a pas prévenu de sa

2026-03-14 via Nuitee
H
HRH-Garden Business
8
Great hotel but deathly slow food and drink service.
Pros:

Great stay at the Pullman. I was in room 701. Air con worked great, the shower was hot and the room was modern.
Breakfast was a good selection of hot and cold food, as was lunch. The desserts were really good.
The only downfall was the food and drinks service. On the first night the food took over an hour and it was only a burger and seafood skewer that was ordered, people that came in later got their food before we did.
The drinks service was slow at the beginning of the week but got better as the week went on.
I would definitely return to the Pullman.

2026-03-13 via Tripadvisor
M
Marek solo_traveller sk
9
2026-03-13 via Nuitee
T
thaabieta2026 Business
10
Wonderfully stay
Pros:

Ruth has been a wonderfully host during my stay in Pullman and very hepfull

2026-03-11 via Tripadvisor
G
Guide60469953957 Business Randburg, Johannesburg, Greater Johannesburg, Gauteng
10
Lovely Pulman Hotel
Pros:

Thank you for a great stay! Thanks to Dolores at reception for her kind support.

2026-03-11 via Tripadvisor
M
Mufaro solo_traveller mz
9
My stay was excellent
Pros:

The breakfast was good, I enjoyed most the freshly squeezed orange juice

Cons:

The cost is high

2026-03-11 via Nuitee
C
Christophe family_with_children fr
9
2026-03-11 via Nuitee
A
Adamon solo_traveller bj
5
peut mieux faire
Pros:

la vue sur la lagune

Cons:

le personnel dehors est très envahissant et demande constamment des pourboires que rien ne justifie

2026-03-09 via Nuitee
V
Valerie solo_traveller fr
7
Piscine en travaux
Pros:

La literie est exceptionnelle et la salle de sport est superbe

Cons:

J’ai choisi cet hôtel pour son emplacement et sa piscine. Lorsque je suis arrivé sur place, j’ai constaté que la piscine est en travaux. Et mon objectif était de me reposer et de me baigner et de profiter de mon séjour au bord de la piscine. Du coup j’ai trouvé le prix exorbitant par rapport à mon expérience. Je souligne également ma déception au niveau de la restauration.

2026-03-08 via Nuitee
D
Daydream07640117940 Business Ethiopia
10
Amazing stay
Pros:

It was very pleasant stay and the staff are very helpful and welcoming 🙏.

2026-03-07 via Tripadvisor
7
79issal Business
10
Excellent
Pros:

Pullman is an excellent place where you can have better services. Staff are very supportive, kind and professional, particularly Abdul and Dolores. I rank these staff and hotel as Top.

2026-03-07 via Tripadvisor
A
aminata family_with_children fr
9
2026-03-07 via Nuitee
D
Doreen couple gh
8
Check in was online and seamless. Staff were ready to assist and helpful. Facilities were as advertised, including swimm
Pros:

Location was not bad and the facilities were good. Staff, especially Melvin, were very friendly and helpful.

Cons:

Nothing

2026-03-03 via Nuitee