Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good breakfast and restaurant variety
Helpful, attentive and friendly staff
Clean, spacious rooms with comfortable beds
Good, safe location and some rooms with lake view
Efficient service in many stays
Cons:
Pool often closed or out of service
Deferred maintenance and some outdated facilities
Small gym and occasional small rooms
Bathroom cleanliness issues and water temperature problems
Complaints about value (overcharges, poor refund handling, restaurant pricing)

Categories

Cleanliness
7.2
Mixed mentions: many guests praised room cleanliness overall, but several noted bathroom cleanliness issues, humidity and signs of wear; deferred maintenance cited.
Service
8.4
Consistently positive: multiple guests praised helpful, attentive and friendly staff (named staff praised), though one review noted an unprofessional interaction around event arrangements.
Location
8.2
Generally positive: location described as good and safe (Plateau), with some rooms offering a pleasant lake view.
Room Quality
7.6
Mostly good: several guests cited spacious, comfortable rooms and beds with bathrobes; others noted small rooms and aging/dated facilities in places.
Amenities
6.6
Negative trend: frequent complaints about the pool being closed/out of service and a gym described as undersized; deferred maintenance affects perceived amenity quality.
Value for Money
6.8
Below average: complaints about paying full price despite closed pool, overcharges/credit card handling issues, and limited restaurant/brunch value.
Food and Beverage
8.8
Positive: breakfast and restaurant frequently praised for variety and quality, though a few noted limited brunch/buffet diversity and a minor egg preparation complaint.
Overall Experience
8.8
Overall positive stays for many guests with several saying they'd return; isolated negative experiences (construction, pool closure, billing) reduced some stays but did not dominate sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Amenities
Indulge in the Spa, fit lounge, and pool bar for a relaxing stay.

Room Variety
From rooms with Lagoon views to cozy seating areas and flat-screen TVs, enjoy luxury in every corner.

Delightful Dining Options
Start your day with a buffet breakfast and savor local and international dishes at the onsite restaurant.

Book your luxurious stay at Pullman Abidjan now and enjoy top-notch amenities and services!

Important information:

The hotel reserves the right to decline the check in of a guest if he or she refuses to sign on the registration check in card and/or standards of the hotel and to present a valid ID.

Guests must be 18 years or older with valid identification to reserve and check into a room. The hotel reserves the right to refuse the check in of a guest below 18 years old unless accompanied by an adult.

Guests are requested to present a valid credit card or cash for check in deposit. Credit card must be under the name of the staying and paying guest. Should the credit card does not belong to the guest, Hotel reserve the right to refuse payment with the presented card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KMS

Location

Guest Reviews

7.8
Based on 429 reviews
Cleanliness: 7.2
Service: 8.4
Location: 8.2
Room Quality: 7.6
Amenities: 6.6
Value for Money: 6.8
Food and Beverage: 8.8
Overall Experience: 8.8
M
Marie-Sophie • solo_traveller • be
9
I will come back, I had a great time
Pros:

The food was good, and the staff very helpful

Cons:

The fact that we did not have access to the pool, yet we pay full price

2026-10-30 • via Nuitee
M
maxime • couple • fr
8
Belle expérience
Pros:

c'est l'un des meilleurs établissements hôteliers de la capitale. La décoration est épurée.
hôtel très calme pour profiter d'un weekend romantique...

Cons:

Les chambres sont pas très grandes.

2026-10-29 • via Nuitee
M
Mourad • solo_traveller • ae
8
fait le job
Pros:

la nourriture était très bien au restaurant

Cons:

la piscine n'était pas ouverte.

2026-10-27 • via Nuitee
L
Losseni • couple • ci
7
2026-10-26 • via Nuitee
S
Sékou • family_with_children • ml
9
Pros:

Everything

Cons:

Nothing

2026-10-26 • via Nuitee
F
Freeman • solo_traveller • gb
10
Pleasant
Pros:

Very nice

Cons:

N/A

2026-10-26 • via Nuitee
K
Kossiwa • family_with_children • tg
8
2026-10-25 • via Nuitee
F
Franck • solo_traveller • cg
6
2026-10-24 • via Nuitee
M
Martin • solo_traveller • fr
4
Très moyen
Pros:

Personnel
Emplacement

Cons:

Mal entretenu et vétuste
Salle de gym vraiment en dessous du niveau attendu pour ce type d’hôtel. Minuscule cagibi. Malgré un monsieur très aimable

2026-10-23 • via Nuitee
B
BOUBA BANG'S • family_with_children • gn
9
2026-10-18 • via Nuitee
A
Awesso • solo_traveller • tg
6
2026-10-14 • via Nuitee
F
Florian • solo_traveller • at
8
gutes Hotel mit spitzen Frühstück und nettem Personal
Pros:

Das Frühstück ist sehr umfangreich und für jeden Geschmack etwas dabei.
Die Lage des Hotels ist gut, auf dem Plateau ist es sicher und zudem ist das Hotel durch einen Zaun und Security geschützt.
Alles in allem war ich sehr zufrieden.

Cons:

Die Sauberkeit im Zimmer war soweit gut, nur im Badezimmer hätte etwas sauberer sein können.
Die Toilette hat gewackelt, und jedes mal wenn man sich hinsetzt musste man Angst haben, dass sie jetzt von der Wand fällt.

2026-10-14 • via Nuitee
B
BUCHI • extended_group • ng
8
Was a beautiful stay. The facility needs some maintenance outside
Pros:

The breakfast was good. Good spread.

Cons:

Hmmmmm, nothing really

2026-10-13 • via Nuitee
L
Late • couple • tg
8
2026-10-12 • via Nuitee
S
SREEJITH • extended_group • ng
8
2026-10-11 • via Nuitee
H
Hwai Chih • solo_traveller • my
8
satisfactory
Pros:

good varieties of food.

Cons:

cannot make a proper "sunny side-up" fried eggs

2026-10-10 • via Nuitee
M
Mohamed • solo_traveller • ma
7
2026-10-07 • via Nuitee
K
Karim • solo_traveller • fr
5
Passable
2026-10-07 • via Nuitee
T
Talos • solo_traveller • cd
8
2026-10-07 • via Nuitee
A
Alexia NJambi • solo_traveller • ke
9
2026-10-07 • via Nuitee