Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Strategic location
Cons:
Limited amenities
Issues with maintenance

Categories

Cleanliness
7.84
The room was extremely clean and the view of the lagoon was splendid, though a minor complaint about the lack of brightness in the shower area.
Service
8.81
The staff are competent, welcoming, and praised for their hospitality, especially Melvin and Dolores.
Location
8.35
Strategic location in Plateau, convenient for business with easy parking.
Room Quality
8.3
Rooms are spacious and elegantly designed, offering great views.
Amenities
7.83
Limited amenities were noted, particularly the small gym and a closed pool.
Value for Money
7.79
Reasonably priced, though some noted expensive hotel services.
Food and Beverage
8.34
Food is highly rated, with a good variety and quality.
Overall Experience
8.31
Overall positive experiences during visits, with a few service issues in terms of maintenance reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:22

Property Description

Luxurious Amenities
Indulge in the Spa, fit lounge, and pool bar for a relaxing stay.

Room Variety
From rooms with Lagoon views to cozy seating areas and flat-screen TVs, enjoy luxury in every corner.

Delightful Dining Options
Start your day with a buffet breakfast and savor local and international dishes at the onsite restaurant.

Book your luxurious stay at Pullman Abidjan now and enjoy top-notch amenities and services!

Important information:

The hotel reserves the right to decline the check in of a guest if he or she refuses to sign on the registration check in card and/or standards of the hotel and to present a valid ID.

Guests must be 18 years or older with valid identification to reserve and check into a room. The hotel reserves the right to refuse the check in of a guest below 18 years old unless accompanied by an adult.

Guests are requested to present a valid credit card or cash for check in deposit. Credit card must be under the name of the staying and paying guest. Should the credit card does not belong to the guest, Hotel reserve the right to refuse payment with the presented card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KMS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 432 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.35
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
S
Sidibe • couple • ma
10
Pros:

L’endroit est sympa confortable et sécurisé le Services il est top

2026-06-27 • via Nuitee
C
Cheick Oumar • couple • ml
9
Super
2026-06-27 • via Nuitee
B
bruno ali Karim amoussou • solo_traveller • sn
3
2026-06-26 • via Nuitee
Y
Yohann • couple • fr
1
2026-06-25 • via Nuitee
L
Lanre • couple • ng
6
2026-06-24 • via Nuitee
Y
Yassaar • couple • bf
8
2026-06-23 • via Nuitee
A
Austin • couple • ng
8
2026-06-22 • via Nuitee
N
Nathalie • solo_traveller • fr
5
Pros:

La qualité de la literie et la gentillesse du personnel, son attention

Cons:

Les buffets du restaurant du petit dejeuner au diner pas très qualitatifs et peu variés,
La salle de bain très petite, la chambre pas faite à 17h,
La déco très froide et sans chaleur, sans référence à sa localisation
La piscine en travaux

2026-06-22 • via Nuitee
E
Evgeny • extended_group • cy
8
Pros:

Comfortable, clean hotel, meet expectations

Cons:

Wifi was unstable in my room, pool was not working.
For airport transfer we were suggested to pay per passenger! which would resulted in double price basically. Such an "offer" was unexpceted ).

2026-06-21 • via Nuitee
L
Lhoucine • couple • ma
9
Excellent stay at Pullman Abidjan. Great location with beautiful lagoon views, welcoming staff, and outstanding service
Pros:

Welcoming staff, comfortable room with a beautiful lagoon view, and an excellent location in the heart of Plateau, Abidjan’s business district.

2026-06-21 • via Nuitee
S
Stephane • solo_traveller • fr
5
Personnel exceptionnel et irréprochable, mais un établissement vieillissant qui nécessite des rénovations urgentes pour
Pros:

En revanche, l’hôtel souffre d’un important manque d’entretien qui n’est pas à la hauteur du standing et des tarifs pratiqués. L’établissement mériterait une rénovation complète. J’ai notamment constaté la chute d’un morceau de plafond à proximité d’une employée, ce qui soulève des questions de sécurité. Par ailleurs, une forte odeur d’humidité est présente dans certains couloirs, au point d’être incommodante.

C’est d’autant plus regrettable que la qualité humaine du personnel est exceptionnelle. Avec des travaux de rénovation à la hauteur de son image, cet hôtel pourrait offrir une expérience bien meilleure.

Cons:

Le point fort de cet établissement est sans aucun doute son personnel. Toutes les équipes rencontrées ont été accueillantes, chaleureuses, professionnelles et particulièrement attentionnées. Leur disponibilité et leur sens du service compensent autant que possible les difficultés rencontrées durant le séjour. Ils méritent d’être félicités pour leur engagement et leur compréhension face aux remarques des clients.

2026-06-21 • via Nuitee
T
Thierno Seydou Nourou • couple • sn
8
Agréable et familial
Pros:

Le restaurant
La salle de sport.

2026-06-19 • via Nuitee
S
Sandra • solo_traveller • fr
8
2026-06-18 • via Nuitee
O
Oluwayomi • solo_traveller • ng
6
2026-06-18 • via Nuitee
R
Ramzie • couple • gn
9
2026-06-17 • via Nuitee
D
Dialgui • couple • sn
7
Très bien mais la nourriture n'était pas de qualité surtout le diner
Pros:

Tout sauf la nourriture

Cons:

La qualité de la nourriture

2026-06-16 • via Nuitee
K
Karim • solo_traveller • fr
9
2026-06-16 • via Nuitee
D
David • solo_traveller • de
1
Pros:

Nothing

Cons:

AC didn't work, fridge didn't work, light to clean didn't work, no Netflix on TV available, balcony door didn't close, even though it's towards the main road which made it super noisy.

Staff didn't help out but discussed a lot with us.

One female manager insulted me for not speeking French properly.

2026-06-15 • via Nuitee
L
Lamine • couple • fr
9
Bien top à refaire
Pros:

L’accueil et les chambres

Cons:

Room service qui annonce une buratta mais qui envoie du parmesan

2026-06-15 • via Nuitee
G
Gerad • solo_traveller • cm
8
2026-06-15 • via Nuitee