Econo Lodge Inn & Suites Norton - Wise South

Hotels
Econo Lodge
5.9 (268 reviews)
551 Highway 58 East , Norton , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable bed
Cons:
Poor cleanliness
Unpleasant odors
Poor amenities

Categories

Cleanliness
4.11
Reviewers mentioned significant issues with cleanliness throughout their stay.
Service
8.08
Many reviews noted that the front desk staff was friendly and helpful.
Location
7.62
Location was mentioned positively, but some described it as sketchy.
Room Quality
6.07
Rooms had issues including odors and maintenance problems.
Amenities
5.6
Amenities such as breakfast were criticized heavily.
Value for Money
5.06
Many reviews expressed that the hotel was overpriced for its condition.
Food and Beverage
4.61
Food options were very limited and not well received.
Overall Experience
6.08
Overall sentiment was negative due to many complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:24

Property Description

Modern Amenities
Econo Lodge Inn & Suites - Norton offers a range of modern amenities, including a fitness centre, 24-hour front desk, and free WiFi. Guests can also enjoy the convenience of an ATM on-site.

Entertainment Options
Unwind and have fun at Econo Lodge Inn & Suites - Norton by playing billiards during your stay. Whether you're traveling for business or leisure, this 2-star hotel provides entertainment options for all guests to enjoy.

Convenient Facilities
This hotel features a business centre for those needing to stay productive while traveling. Additionally, vending machines with snacks and drinks are available, ensuring guests have everything they need right at their fingertips.

Book your stay at Econo Lodge Inn & Suites - Norton for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.9
Based on 268 reviews
Cleanliness: 4.11
Service: 8.08
Location: 7.62
Room Quality: 6.07
Amenities: 5.6
Value for Money: 5.06
Food and Beverage: 4.61
Overall Experience: 6.08
C
Cox solo_traveller us
10
2026-06-18 via Nuitee
C
Cox solo_traveller us
10
2026-06-18 via Nuitee
B
Brianna couple us
9
2026-06-02 via Nuitee
B
Brenda couple us
9
2026-05-26 via Nuitee
B
Brenda solo_traveller us
9
2026-05-21 via Nuitee
C
Cox solo_traveller us
10
2026-05-16 via Nuitee
A
Andrea solo_traveller us
7
2026-05-14 via Nuitee
J
Jamie solo_traveller us
6
2026-05-11 via Nuitee
C
Cox solo_traveller us
10
2026-05-08 via Nuitee
F
Fugate solo_traveller us
10
2026-04-04 via Nuitee
S
Siobhan solo_traveller us
1
2026-04-01 via Nuitee
L
Luis solo_traveller us
5
Pros:

The cleaning is not good

2026-03-14 via Nuitee
M
Meadows family_with_children us
7
2026-03-10 via Nuitee
S
Sherry solo_traveller us
8
2026-01-20 via Nuitee
O
Olivia couple us
1
Terrible!
Pros:

I loved the friendly staff! The man at the front desk was very helpful with activities to do around town and overall a very sweet man! He was very helpful and showed his genuine concern when we expressed ours about the room. He was very kind and held great remorse for something that wasn't his fault at all. He was amazing; Great customer service!

Cons:

Overall I was disgusted by just walking in it. It smelt very bad and there were people just sitting outside staring at us. It got worse when we went in our room and there was blood on the floor and in the bathtub. Not only that, but the sheets were wrinkled with stains all over the bed and the trim was coming off of the floor; it could cut someone if they went too close. The room showed no cleanliness like there hasn't been a cleaner in there for months. Parts of the ceiling were coming apart, as well as, the paint on the bottom of the walls. There's also bears around the premises, especially around the trash cans. Finally, the door that leads to the outside had no locks on it whatsoever. It was just terrible overall and I do not recommend it!!

2026-01-19 via Nuitee
K
kanilla family_with_children us
10
2025-12-26 via Nuitee
J
Jacquelyn family_with_children us
8
2025-12-19 via Nuitee
L
Lenora family_with_children us
1
Pros:

Nothing

Cons:

Stay there before it was not a good place smell and the tub you could not soak in it because it look to nasty. Made a mistake and booked again and call to cancel and they charged me almost 80 dollars and I never checked in

2025-12-02 via Nuitee
M
Michelle family_with_children us
8
2025-10-19 via Nuitee
A
Althea
4
Pros:

Breakfast consisted of off brand honey buns and coffee they ran out of any fruit they had before 9:00am which I was told was only bananas. Other than that staff was nice but cleanliness of hotel was 3/10

2025-10-02 via Nuitee