Econo Lodge Inn & Suites Norton - Wise South

Hotels
Econo Lodge
5.9 (277 reviews)
551 Highway 58 East , Norton , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable bed
Cons:
Poor cleanliness
Unpleasant odors
Poor amenities

Categories

Cleanliness
4.11
Reviewers mentioned significant issues with cleanliness throughout their stay.
Service
8.08
Many reviews noted that the front desk staff was friendly and helpful.
Location
7.62
Location was mentioned positively, but some described it as sketchy.
Room Quality
6.07
Rooms had issues including odors and maintenance problems.
Amenities
5.6
Amenities such as breakfast were criticized heavily.
Value for Money
5.06
Many reviews expressed that the hotel was overpriced for its condition.
Food and Beverage
4.61
Food options were very limited and not well received.
Overall Experience
6.08
Overall sentiment was negative due to many complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:24

Property Description

Modern Amenities
Econo Lodge Inn & Suites - Norton offers a range of modern amenities, including a fitness centre, 24-hour front desk, and free WiFi. Guests can also enjoy the convenience of an ATM on-site.

Entertainment Options
Unwind and have fun at Econo Lodge Inn & Suites - Norton by playing billiards during your stay. Whether you're traveling for business or leisure, this 2-star hotel provides entertainment options for all guests to enjoy.

Convenient Facilities
This hotel features a business centre for those needing to stay productive while traveling. Additionally, vending machines with snacks and drinks are available, ensuring guests have everything they need right at their fingertips.

Book your stay at Econo Lodge Inn & Suites - Norton for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRI

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.9
Based on 277 reviews
Cleanliness: 4.11
Service: 8.08
Location: 7.62
Room Quality: 6.07
Amenities: 5.6
Value for Money: 5.06
Food and Beverage: 4.61
Overall Experience: 6.08
L
Lakisha couple us
2
The bed was comfortable and the only thing clean and the staff were amazing
Pros:

The staff were extremely nice, the gentleman that checked us in and the lady that checked us out along with the older gentleman that may have been a houseman. They were very nice with great personalities. And we enjoyed the scenery and looking at the chickens

Cons:

Our bathroom was really dirty,every piece of furniture was stained and very dirty,the dressers were sticky,the whole room and the hotel was very dirty, the baseboard covers didn't fit the baseboards. The ceilings and walls were stained. the reception are was the cleanest out of the whole hotel. We got there so late we were exhausted so all we wanted to do was take a shower and get in the bed. The bed was clean I checked every sheet and pillowcase. I used to work in a hotel so I know exactly what to look for. What made as forget about the hotel being run down is the personalities of the staff members they were very nice the gentleman that checked us in and the young lady that checked us out along with the older gentleman that may have been the houseman. And also the lovely chickens we enjoyed looking at those. I can't say I get what I paid for because I have paid for less and was extremely satisfied.

2026-08-30 via Nuitee
L
Leslie family_with_children us
9
Was everything it could have been
Pros:

Staff!
Pool!

Cons:

N/A

2026-08-20 via Nuitee
S
sherry couple us
5
Cons:

This is a very outdated hotel. The shower didn’t drain properly, the toilet rocked when you sat down and got up. The bed linens were stained.

2026-07-14 via Nuitee
H
Hill solo_traveller us
1
Bro dont even breath the air here
Pros:

Nothing

Cons:

The room was filed with smoke dirty sheets pillows towels , there was animal poop behind the couch vents inscrewed like somone hiding stuff to come back for, ac d8dnt work and the TV was cable only the room had not been clean in months theres not way 5 spiders had made homes In the bathtub and we found a Crack phone behind the bed with a human finger nail not a press on an actual finger nail made of out human finger nail the whole nail not a big chunk.. left never to return.

2026-07-12 via Nuitee
J
Jessica solo_traveller us
7
Decent place for the price
Pros:

The place is clean, staff is nice, locations great.

Cons:

Ive stayed there several times, some of the beds are good some are terrible! ( caved in, in the middles or the edges) The pool is fine but the hot tub is never actually hot its barely even warm.

2026-07-07 via Nuitee
C
Christa family_with_children us
1
IT IS NOT A CLEAN PLACE TO STAY AND WOULD NOT EVER STAY HERE AGAIN
Pros:

THE PEOPLE WORKING THE FRONT DESK WERE VERY KIND

Cons:

IT WAS DIRTY/NASTY. THE BATHROOMS IN BOTH ROOMS WERE NOT WORKING PROPERLY. THERE WAS STUFF ALL OVER THE WALLS (SPLATTERS FROM PREVIOUS GUESTS) JUST GROSS

2026-07-07 via Nuitee
R
Rene solo_traveller nl
8
2026-07-07 via Nuitee
L
Lisa solo_traveller us
3
2026-07-02 via Nuitee
S
Steffey solo_traveller us
4
Pros:

I loved the pool. And location was great. The size of the rooms great and having the little couch thing was wonderful. The staff were very friendly.

Cons:

The breakfast! Cereal and mini doughnuts that's it! Nothing hot? We went to Hardee's instead. The second building lobby was very dirty. The bathroom you can only take a shower no water coming out of the faucet. And there were guys drinking and partying in the parking lot.

2026-07-01 via Nuitee
E
Eric solo_traveller us
6
Okay
Pros:

T

Cons:

Old

2026-06-28 via Nuitee
C
Cox solo_traveller us
10
2026-06-18 via Nuitee
C
Cox solo_traveller us
10
2026-06-18 via Nuitee
B
Brianna couple us
9
2026-06-02 via Nuitee
B
Brenda couple us
9
2026-05-26 via Nuitee
B
Brenda solo_traveller us
9
2026-05-21 via Nuitee
C
Cox solo_traveller us
10
2026-05-16 via Nuitee
A
Andrea solo_traveller us
7
2026-05-14 via Nuitee
J
Jamie solo_traveller us
6
2026-05-11 via Nuitee
C
Cox solo_traveller us
10
2026-05-08 via Nuitee
F
Fugate solo_traveller us
10
2026-04-04 via Nuitee