Garner IHG Hotel Birmingham South East

Hotels
•
Garner
8 (640 reviews)
47-49 Sherbourne Rd , Birmingham , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean and tidy hotel
Friendly staff
Good breakfast
Cons:
Extra parking fees
Noise from other guests
Heating problems in rooms

Categories

Cleanliness
8.39
Rooms and hotel in general clean and tidy, staff were helpful.
Service
8.36
Staff were both helpful and friendly, contributing positively to the experience.
Location
8.4
Perfect location just round the corner from parents and right next to Acocks Green station.
Room Quality
7.35
Room was acceptable but some mentioned noise issues and heating problems.
Amenities
7.88
Heating issues and some amenities were underwhelming but generally acceptable.
Value for Money
7.84
Good value for money noted in several reviews but extra charges for parking mentioned.
Food and Beverage
7.89
Breakfast choices and quality were generally praised, though timing issues noted.
Overall Experience
7.86
Overall pleasant experiences with notable issues that were manageable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:39

Property Description

Convenient Location
The Bridge House Hotel is situated just minutes away from the NEC and Birmingham Airport, offering easy access to transportation and nearby attractions.

Comfortable Accommodation
Each room is equipped with modern amenities such as free WiFi, a TV, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Dining and Entertainment
Guests can enjoy fresh locally sourced food at the hotel restaurant and unwind at the lobby bar with a selection of wines and beers.

To book your stay at the Bridge House Hotel and experience convenience and comfort during your visit, reserve now.

Important information:

Our Restaurant will not be serving dinner on December 23rd and 24th, 2024.

Bar will be open daily from 17:00 and breakfast will be available daily as usual during these dates.

Please note that all rooms are located on upper-level floors with no elevator access.

Please note that this property allows service animals only.

Bridge House Hotel is a cashless property, card payments only.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 640 reviews
Cleanliness: 8.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
K
Karen • solo_traveller • gb
8
Pros:

Clean and friendly staff

Cons:

Pillows and near train station so noisy at night

2026-05-16 • via Nuitee
D
Dirk Weckwerth • solo_traveller • de
8
2026-05-16 • via Nuitee
J
Joao • couple • pt
4
Bad
Pros:

It was renewed

Cons:

No water pressure
Not enough heat temperature
My room was very very small and the window did not close properly
Limit in what how much you can eat and drink at breakfast

2026-05-16 • via Nuitee
R
Rizwan • couple • us
10
2026-05-12 • via Nuitee
R
Rhys • solo_traveller • gb
7
2026-05-10 • via Nuitee
H
Henry David • solo_traveller • gb
10
Pros:

Good

Cons:

Is good

2026-05-09 • via Nuitee
D
Debbie • solo_traveller • gb
9
Excellent stay
Pros:

Spotlessly clean. As a gluten free guest they couldn't do enough at breakfast. Very friendly staff.

Cons:

Nothing really. Was a little noisy as next to train station but that's to be expected and didn't affect our sleep.

2026-05-08 • via Nuitee
M
Maydew • solo_traveller • gb
10
Great place
Pros:

Cleanliness and the whole place smelt soo amazing

Cons:

The breakfast was limiting, but ok

2026-05-07 • via Nuitee
G
GANEA Property • solo_traveller • cz
10
2026-05-02 • via Nuitee
H
helen • solo_traveller • gb
10
Pros:

Staff friendly and helpful..rooms clean and good value

2026-05-02 • via Nuitee
F
Francis • solo_traveller • gb
7
My stay was okay
Pros:

The breakfast was good

Cons:

Cod & chips

2026-04-27 • via Nuitee
M
michael • solo_traveller • gb
9
2026-04-27 • via Nuitee
S
Steven • solo_traveller • be
8
2026-04-26 • via Nuitee
L
Laura • couple • gb
7
Great value for money.
Pros:

Convenient for getting to Utilita Stadium, clean room, helpful staff.

Cons:

The walls were quite thin so we could hear everything in hallways and rooms nearby. The water pressure was very poor.

2026-04-26 • via Nuitee
D
David • solo_traveller • gb
9
Relaxed,enjoyable
Pros:

Very helpful friendly staff , good food,roof top bar (12th floor)

Cons:

Everything was fine.

2026-04-25 • via Nuitee
O
Oğuzhan • solo_traveller • tr
10
2026-04-24 • via Nuitee
J
Jason • solo_traveller • gb
8
Pros:

The staff were superbly accommodating and actively helpful in this small, unassuming hotel on the outskirts of Birmingham. Location and easy parking were perfect for my needs, as was the cost of the stay. Late check-out at no extra cost was a bonus.

Cons:

The pillows were surprisingly hard as logs, and sound (sneezing!) penetrated from adjoining rooms. Not bad enough to be a disturbance though.

2026-04-23 • via Nuitee
C
Cleo • extended_group • cz
9
Pros:

We attended CRUFTS event - great location; nice staff in the hotel

Cons:

Over priced due to the event. Car parking - far away. Drop off luggage from car at the hotel entrance was allowed, but hotel parking area is in app 8-10 min walking distanace. Parking fee for 2-nights stay was overpriced , charged price was 45 GBP

2026-04-22 • via Nuitee
C
Claudia • solo_traveller • de
9
Pros:

Very nice and helpful hotel staff!

Cons:

There could be also a small pillow to chose - not only the very big ones.

2026-04-20 • via Nuitee
B
Becci • couple • gb
5
2026-04-20 • via Nuitee