Garner Hotel Birmingham South East by IHG

Hotels
•
Garner
8 (602 reviews)
47-49 Sherbourne Rd , Birmingham , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Clean and tidy hotel
Friendly staff
Good breakfast
Cons:
Extra parking fees
Noise from other guests
Heating problems in rooms

Categories

Cleanliness
8.39
Rooms and hotel in general clean and tidy, staff were helpful.
Service
8.36
Staff were both helpful and friendly, contributing positively to the experience.
Location
8.4
Perfect location just round the corner from parents and right next to Acocks Green station.
Room Quality
7.35
Room was acceptable but some mentioned noise issues and heating problems.
Amenities
7.88
Heating issues and some amenities were underwhelming but generally acceptable.
Value for Money
7.84
Good value for money noted in several reviews but extra charges for parking mentioned.
Food and Beverage
7.89
Breakfast choices and quality were generally praised, though timing issues noted.
Overall Experience
7.86
Overall pleasant experiences with notable issues that were manageable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:39

Property Description

Convenient Location
The Bridge House Hotel is situated just minutes away from the NEC and Birmingham Airport, offering easy access to transportation and nearby attractions.

Comfortable Accommodation
Each room is equipped with modern amenities such as free WiFi, a TV, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Dining and Entertainment
Guests can enjoy fresh locally sourced food at the hotel restaurant and unwind at the lobby bar with a selection of wines and beers.

To book your stay at the Bridge House Hotel and experience convenience and comfort during your visit, reserve now.

Important information:

Our Restaurant will not be serving dinner on December 23rd and 24th, 2024.

Bar will be open daily from 17:00 and breakfast will be available daily as usual during these dates.

Please note that all rooms are located on upper-level floors with no elevator access.

Please note that this property allows service animals only.

Bridge House Hotel is a cashless property, card payments only.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 602 reviews
Cleanliness: 8.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
J
John • couple • gb
8
Very welcoming, fabulous breakfast and friendly chef who personally greets all guests. Fresh fruit salad and real scramb
Pros:

Lovely staff, very nice toiletries, spacious courtyard car park.

Cons:

A little noisy on the railway side and in the cosy double bedroom (guest noise).

2026-03-21 • via Nuitee
J
John • couple • gb
8
2026-03-21 • via Nuitee
M
Mohsin • couple • gb
8
Pros:

Comfort

2026-03-20 • via Nuitee
G
Gilbert • solo_traveller • gb
8
A good hotel for NEC events.
Pros:

Good location for Birmingham NEC events. Room is of good size and clean. Comfortable bed. Staff are all very friendly, especially Susan and David. This husband and wife team is particularly helpful.

Cons:

Rooms facing the main road can do with extra layer of sound proofing to make them quieter.

2026-03-18 • via Nuitee
E
Edward • solo_traveller • gb
10
Pros:

This quirky hotel next to Adcocks Green Station is a little gem. Friendly and helpful staff, comfortable beds and well kept en suite rooms, good breakfasts and on site chargeable parking. Plus a lounge, a bar and food available. Everything needed for my stay

Cons:

The owners have done wonders to
Bring this hotel up to date and overall I thought it was great but I'm of an age where stairs and me disagree. For younger people no problem.

2026-03-17 • via Nuitee
G
Georges • solo_traveller • gb
10
Great staff walm and welcoming
Pros:

Noel and fax went above and beyond to make my stay memorable very helpful and so polite they were amazing

Cons:

Nothing

2026-03-15 • via Nuitee
S
Steven • solo_traveller • gb
6
Just an over night
Pros:

Good price and location and some of the staff very helpful

Cons:

Menu was very thin and members of staff discussing how unhappy they are working there. Apart of the IHG group but no breakfast included

2026-03-15 • via Nuitee
J
JenBarber • couple • ie
8
2 nite stay
Pros:

The beds were comfy. The room was spotless. Staff were lovely and the breakfast was good.. Train station less than minute walk.

Cons:

The room was very small even though it was a premium room and there was no lift. Lots of stairs

2026-03-15 • via Nuitee
K
Kent • solo_traveller • it
10
2026-03-15 • via Nuitee
L
Lewis • solo_traveller • gb
8
2026-03-13 • via Nuitee
D
Daniel • couple • gb
10
Pros:

Staff were excellent, they couldn't do enough for us

2026-03-13 • via Nuitee
G
Gherghescu • solo_traveller • gb
10
2026-03-11 • via Nuitee
M
Maria • couple • gb
8
Excellent
Pros:

Good value.. clean and warm

2026-03-08 • via Nuitee
S
Sarah Baker • couple • gb
9
2026-03-08 • via Nuitee
S
Shannon • family_with_children • gb
10
Absolutely amazing will definitely book again
Pros:

How friendly the staff where

Cons:

I loved everything

2026-03-08 • via Nuitee
S
Stevi G • couple • gb
7
Good budget option for a one night stay
Pros:

Basic but comfy. Great breakfast with gluten free options. Good location as there is a train station next to the hotel and it's two stops from the city centre.

Cons:

Room is very small and bathrooms are a bit outdated. Fine for a one-night stay but wouldn't stay longer.

2026-03-08 • via Nuitee
S
sarah • solo_traveller • gb
6
Pros:

Easy to find and book in. Staff friendly on arrival

Cons:

Room at front of building on busy road. Very noisy on staircase as people were entering or leaving rooms. .

2026-03-07 • via Nuitee
K
kim • couple • gb
9
Our crufts visit
Pros:

Good value for money, only 20 min drive from the NEC. Staff very friendly, room nice and clean.

Cons:

The room was very hot

2026-03-07 • via Nuitee
N
Nicky • couple • gb
9
Pros:

The rooms where spacious and fully equipped, the shampoo and conditioner and body wash smelt amazing and was lovely to use

Cons:

The dinner was hit and miss, food came out staggered, first came 1 main waited 5 mins then the side of chips came and 10mins later the nachos came.
Same with the drinks 2 lemonades bought 1 out, then 10 mins later bought another one out!

We were the only ones in the restaurant.

Also expect to pay for parking!

2026-03-07 • via Nuitee
D
debbie • couple • gb
9
Pros:

Location to where we had a night out

2026-03-02 • via Nuitee