Garner Hotel Birmingham South East by IHG

Hotels
•
Garner
8 (570 reviews)
47-49 Sherbourne Rd , Birmingham , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Clean and tidy hotel
Friendly staff
Good breakfast
Cons:
Extra parking fees
Noise from other guests
Heating problems in rooms

Categories

Cleanliness
8.39
Rooms and hotel in general clean and tidy, staff were helpful.
Service
8.36
Staff were both helpful and friendly, contributing positively to the experience.
Location
8.4
Perfect location just round the corner from parents and right next to Acocks Green station.
Room Quality
7.35
Room was acceptable but some mentioned noise issues and heating problems.
Amenities
7.88
Heating issues and some amenities were underwhelming but generally acceptable.
Value for Money
7.84
Good value for money noted in several reviews but extra charges for parking mentioned.
Food and Beverage
7.89
Breakfast choices and quality were generally praised, though timing issues noted.
Overall Experience
7.86
Overall pleasant experiences with notable issues that were manageable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:39

Property Description

Convenient Location
The Bridge House Hotel is situated just minutes away from the NEC and Birmingham Airport, offering easy access to transportation and nearby attractions.

Comfortable Accommodation
Each room is equipped with modern amenities such as free WiFi, a TV, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Dining and Entertainment
Guests can enjoy fresh locally sourced food at the hotel restaurant and unwind at the lobby bar with a selection of wines and beers.

To book your stay at the Bridge House Hotel and experience convenience and comfort during your visit, reserve now.

Important information:

Our Restaurant will not be serving dinner on December 23rd and 24th, 2024.

Bar will be open daily from 17:00 and breakfast will be available daily as usual during these dates.

Please note that all rooms are located on upper-level floors with no elevator access.

Please note that this property allows service animals only.

Bridge House Hotel is a cashless property, card payments only.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 570 reviews
Cleanliness: 8.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
L
Lisa • solo_traveller • gb
7
Great !!
Pros:

We loved the decore, very clean and modern.

Cons:

The room 103 had a few hazards, the door fresh hold as you step in was raised , which made as trip, it’s not level with the floor. The door stop on the floor, I knocked my foot and tripped over. The area to hang clothes is over the untilty area.

2026-02-14 • via Nuitee
J
javed • solo_traveller • gb
9
2026-02-13 • via Nuitee
K
Kuziwanashe • couple • zw
10
2026-02-11 • via Nuitee
K
Kudzai Janet Zvionere • couple • gb
10
Nice and cosy
Pros:

The hotel is so clean and very cosy. The breakfast is so good. It is in a nice and quiet place. The staff are so welcoming and helpful .

2026-02-10 • via Nuitee
M
Mohsin • couple • gb
10
2026-02-10 • via Nuitee
J
jennifer • couple • ie
10
2026-02-08 • via Nuitee
M
Morgan • couple • gb
8
Budget hotel, great for airport.
Pros:

Great location for the airport. Plenty of space in the onsite car park (£5 charge). Room was basic bit comfortable and clean.
Walls are thin and neighbours were noisy, but generally a quiet area.
Onsite restaurant basic but decent for drinks and snacks.

Cons:

Bit noisy.

2026-01-30 • via Nuitee
K
Khadijetou • solo_traveller • es
9
2026-01-27 • via Nuitee
D
Didier • solo_traveller • fr
8
2026-01-27 • via Nuitee
S
scott • solo_traveller • gb
10
Pros:

Clean, tidy , polite staff, affordable, not a bad thing to say. Great venue for pokemon players when it's Birmingham regional championships only 30 mins from venue 2 bus rides. Will stay again.

Cons:

Convenient next to train station ,transport routes, close to airport at half the cost.

2026-01-24 • via Nuitee
J
Jacqueline • extended_group • ie
10
2026-01-21 • via Nuitee
M
Michael • family_with_children • gb
8
Good, but disappointed by not having any hot water or heating..
Pros:

Very clean and comfortable, staff were helpful.

Cons:

We couldn't turn the heating on and we had no hotwater.

2026-01-21 • via Nuitee
I
Iacob • solo_traveller • ie
9
2026-01-20 • via Nuitee
S
Scott • solo_traveller • gb
4
Not a comfortable stay.
Pros:

The hotel was well located for my business the following day.

Cons:

The room was extremely noisy because the window was right next to a busy road, without any added noise insulation. Also, the room had an unpleasant funny smell and took a very long time to warm up, because the radiator was located behind the curtain. The restaurant was around half full but staff stated food would take a long time because it was busy, so I decided to eat out instead. Altogether not a good experience.

2026-01-20 • via Nuitee
I
ian • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-01-20 • via Nuitee
G
Gareth • solo_traveller • gb
9
Overall the stay at the venue was a great one and i would recommend staying here again
Pros:

The room was great and suitable for my needs for one evening. If i was staying longer i think i would have preferred a bigger room.
The staff at the hotel was great and they welcomed myself graciously.
The food was suitable and was served very quickly, for both my evening and breakfast meals.
The staff maintained a high cleanliness of the hotel and restaurant

Cons:

What i didn't like was the amount of stairs that was in the building, If i was traveling with family, who are disabled i would have needed to look for other accommodation. My recommendation is to either put a lift in the venue or maybe have rooms that are lower down (don't know if there is rooms on the main floor as i only went to my room and the restaurant).
I did have a bit of a walk to my room, which is ok, but if someone who has either worked all day or been traveling for a long time, this would be even more exhausting for them.

On the time of the booking i did not see that breakfast and parking was extra, i would have like this to be included,

2026-01-20 • via Nuitee
J
Jean-Yves • couple • fr
7
2026-01-19 • via Nuitee
L
Lovinder • solo_traveller • gb
10
Room was very warm and comfy
Pros:

The standard of the hotel room was excellent. Nice decor and very warm and comfy

Cons:

No lifts

2026-01-19 • via Nuitee
R
Robbie • couple • gb
10
2026-01-19 • via Nuitee
M
Mark • solo_traveller • ie
7
Enjoyable stay - would recommend for an overnight stay
Pros:

Nice hotel, food good and reasonably priced.

2026-01-19 • via Nuitee