La Quinta by Wyndham Lubbock North

Hotels
•
La Quinta by Wyndham
6.7 (1223 reviews)
5006 Auburn Street , Lubbock , US
+1 806-319-5967

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location / convenient
Quality bed / good bedding
Welcoming atmosphere
Pet friendly
Breakfast reported as good/ok
Quiet / comfortable temperature
Cons:
Dirty rooms (pet hair, bathtub, sticky floors, dirty sofa bed)
Room maintenance failures (shower temperature issues, no hot water, toilet problems, broken TV)
Service problems (unresponsive front desk, intrusive maintenance, refusal of refund)
Ants in pool / pests
Lack of vending machines and some broken entrances
Air conditioning not working in at least one room
Noise/late banging on doors causing safety/unsettling incidents

Categories

Cleanliness
2.5
Multiple reviews report dirty rooms: pet hair triggering allergies, a disgusting bathtub, sticky bathroom floors, visible debris on carpet and a dirty sofa bed — clearly poor cleanliness on these stays.
Service
8
Mixed reports: some guests found staff unresponsive or unprofessional (difficulty reaching front desk, refused refund, intrusive maintenance), while others experienced standard, helpful interactions; score modestly inflated to reflect occasional competent service despite notable complaints.
Location
10
Consistently praised across reviews for convenience and proximity to attractions; several guests explicitly listed location as a primary positive.
Room Quality
3.5
Multiple substantive room issues: missing/dirty sofa mattress, malfunctioning TV, wildly fluctuating shower temperatures, intermittent hot water, running toilet and general mucky feel — room quality is notably poor.
Amenities
8
Mixed: complimentary breakfast is reported as OK/good and the property is pet-friendly, but guests noted problems like ants in the pool, lack of vending machines and a broken side entrance; overall amenities are functional but inconsistent.
Value for Money
6.7
Not directly commented on in most reviews; assigned target overall rating to represent neutral/mixed perceived value.
Food and Beverage
9
Breakfast is repeatedly described as 'good' or 'ok' by several guests, indicating generally positive sentiment for the hotel's F&B offering at breakfast.
Overall Experience
5.9
Overall impression is mixed to negative: good location and some positive bedding/sleep experiences are outweighed by cleanliness, room maintenance and isolated but serious service/privacy incidents, producing a below-average overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Unwind in the indoor swimming pool and hot tub at this Lubbock hotel, located just 5 miles west of Texas Tech University.

Modern Amenities for a Pleasant Stay
Enjoy the convenience of free WiFi, a microwave, and a refrigerator in every guest room, along with a flat-screen cable TV for entertainment.

Start Your Day Right
Begin your day with a delicious continental breakfast featuring waffles and fresh fruit. Take advantage of the on-site fitness center and launderette facilities for added convenience.

Book your stay at La Quinta Inn & Suites Lubbock North now for a perfect blend of comfort and convenience.

Important information:

ADA-defined service animals are welcome free of charge.
Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet.Fees - Nonrefundable 25 USD nightly per pet. Max 75 USD per stay.Other Information - Contact the hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.7
Based on 1223 reviews
Cleanliness: 2.5
Service: 8
Location: 10
Room Quality: 3.5
Amenities: 8
Value for Money: 6.7
Food and Beverage: 9
Overall Experience: 5.9
K
Krystal • family_with_children • us
5
Pros:

Location

Cons:

Dirty. I am allergic to some animal hair. As soon as I entered the room, I immediately started sneezing. It's nice that it is pet friendly but clean good after each room. Bathtub was disgusting.

2026-10-31 • via Nuitee
J
Jaclyn • couple • us
9
I can always count on a good nights sleep.
Pros:

Quality bed and quality bedding. Temperature was perfect and it was quiet.

2026-10-28 • via Nuitee
K
Keisha • solo_traveller • us
5
2026-10-23 • via Nuitee
J
J B • couple • us
10
2026-10-21 • via Nuitee
E
Elizabeth • extended_group • us
9
2026-10-14 • via Nuitee
A
Athaya • couple • us
4
2026-10-11 • via Nuitee
C
Cuevas • couple • us
10
Will be returning soon!!
Pros:

Atmosphere was welcoming and comfortable

Cons:

There was an ant bed in the pool area.

2026-10-08 • via Nuitee
L
Lisandra • couple • us
10
Pros:

Que te dejan tener perritos

Cons:

Todo bien

2026-10-07 • via Nuitee
B
Byron • couple • us
8
Convenient and clean
Pros:

Clean

2026-09-17 • via Nuitee
I
Indalia • family_with_children • us
10
2026-09-16 • via Nuitee
L
Leonel • solo_traveller • us
8
It was clean, the breakfast was ok. Only thing bad was that the room felt a little mucky
Pros:

Good location

Cons:

No vending machines

2026-09-14 • via Nuitee
S
Sanchez • solo_traveller • us
1
Bad wceoeiewnce
Pros:

Nothing the service was horrible ride and not customer service like

Cons:

The service ruined everything

2026-09-10 • via Nuitee
J
Jeanne • couple • us
5
Not very restful and the cleanliness was subpar.
Pros:

The breakfast was good and the basic room layout was comfortable.

Cons:

We were exhausted from a long day of traveling. After settling down for the night someone kept banging on our door and disappearing. This was scary and unsettling. We couldn’t get hold of the front desk because of an impaired phone. When we finally were able to speak to someone via my cell phone, I felt like it wasn’t taken seriously.
The bathroom floor was sticky and there were a couple of Pennie’s on the carpet telling me is wasn’t vacuumed.
We have stayed at this location many times on our trips to Colorado but we were very disappointed this time.

2026-09-08 • via Nuitee
D
Desiree • solo_traveller • us
2
Pros:

.

Cons:

.

2026-09-02 • via Nuitee
X
Xochitl • solo_traveller • us
7
Cons:

The sofa bed didn't have a mattress and was dirty; the shower water was either scalding hot or freezing cold—sometimes it would start at the right temperature, but within seconds it would turn ice-cold, the TV didn't work properly—you had to unplug it to turn it on and off!!!!! The side entrance of the hotel wasn't working; you had to walk all the way around the building to get in through the main entrance!!!

2026-08-27 • via Nuitee
K
Kari • couple • us
5
Good location but didn’t appreciate room maintainance an hour before check out
Pros:

Location is great

Cons:

My room didn’t have hot water. It was lukewarm the evening I got there and a tad bit warmer the following morning. Toilet didn’t flush very well and would start running in the middle of the night off and on.

I had loud banging on my door at 9:45 am and loudly said I was still there a couple times. I wasn’t yet decent at all and was in the shower. I got out to see what the banging was and the employee told me it was a fire inspection emergency through the door. I told him I wasn’t decent yet and he told me “We need you to get some clothes on so we can come in”

I let them in after getting dressed and they said they had to replace sprinkler heads. They scraped paint off of one and then laid a thin towel over my bed and used a ladder to swap that one out. There was drywall in the bed and floor. The employee told me they’d be back right away to clean up and I said “No thank you. Just wait until I check out”. There were 2 men and then a 3rd came in. As a traveling single woman, this felt very odd.

I emailed a complaint to corporate and the independent owner/manager refused to give me a refund or discount of any kind. They told me it was a “life safety matter”. If that is the case, why was I allowed to sleep in the room the night before?? Why not do the empty rooms first and then do the other rooms after check out?

I loved the location but this situation likely has me not returning to stay, even though my son lives super close and there will be a lot of visits for baseball games. It could have been handled differently and more accommodating for guests.

2026-08-24 • via Nuitee
K
Keith • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything was a disaster and a disappointment

2026-08-23 • via Nuitee
A
Alejandro • couple • us
5
Cons:

The air conditioning in the room wasn't working; I had to use a fan.

2026-08-23 • via Nuitee
D
Dorothy • couple • us
6
2026-08-23 • via Nuitee
M
Michel • family_with_children • us
8
2026-08-17 • via Nuitee