Comfort Suites South Haven near I-96

Hotels
•
Comfort Suites
7.9 (683 reviews)
1755 Phoenix Street , South Haven , us
+1 269-639-2014

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Good value for money
Cons:
Cold pool
Stains in rooms
Poor breakfast quality
Outside appearance needs improvement

Categories

Cleanliness
7.15
Several reviews noted stains in rooms and cleanliness concerns, affecting overall perceptibility.
Service
8.65
Many reviews highlighted friendly and helpful staff, creating a positive atmosphere.
Location
8.15
Guests appreciated the convenience of being close to downtown and dining options.
Room Quality
7.65
Some rooms are reported to be clean, but also mentioned issues such as discomfort with the beds.
Amenities
7.65
Amenities were noted, but factors like the cold pool were mentioned negatively by some.
Value for Money
8.65
General agreement that the hotel provides good value based on pricing and offerings.
Food and Beverage
6.65
Reviews indicated poor breakfast quality and service-related issues.
Overall Experience
8.65
Most guests expressed satisfaction with their stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:33

Property Description

Convenient Location:
Located just a stone's throw away from Interstate 196 and a short distance from downtown, Comfort Suites offers easy access to key areas while providing a peaceful retreat for guests.

Full-Service Amenities:
Indulge in a range of complimentary services including breakfast, coffee, and access to the fitness center and heated pool. With laundry facilities on-site, your comfort is our priority.

Modern Comforts:
Each guest room is thoughtfully equipped with modern amenities such as a refrigerator, microwave, and high-speed Internet. Whether you're here for business or leisure, we ensure a seamless stay for you.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Comfort Suites today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AZO

Location

Guest Reviews

7.9
Based on 683 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 6.65
Overall Experience: 8.65
T
Thiago • couple • us
2
2026-08-28 • via Nuitee
T
Terri • extended_group • us
6
Pros:

Rooms were clean

Cons:

Outside needed better upkeep a lot of weeds growing around parking lot

2026-08-27 • via Nuitee
P
Patti • solo_traveller • us
5
Stay at a better choice hotel
Pros:

Convenient location.

Cons:

Weeds and run down building. Tile peeling from wall in bathroom. Staff kicked back sitting on couch with shoes off in lobby.

2026-08-27 • via Nuitee
L
Lisa • family_with_children • us
8
Very quite clean room comfortable price a bit high for one night
Pros:

Clean

Cons:

Not enough entrances.

2026-08-24 • via Nuitee
M
Mary • family_with_children • us
4
Disappointing.
Pros:

Breakfast was okay. More variety day by day would be nice. Pool was okay as well.

Cons:

Room smelled unpleasant. Air conditioner was noisy. Bathroom smelled musty. Saw mildew in bathroom. Front door to hotel stuck either closed or open. Weeds all around the property - looked bad from the outside. I paid a ridiculously high rate for this booking and expected a much better property.

2026-08-22 • via Nuitee
A
Acree • solo_traveller • us
6
2026-08-22 • via Nuitee
S
Steven • solo_traveller • us
8
2026-08-22 • via Nuitee
W
William • couple • us
5
Love the location but will not stay again. Outside property poor with weeds/trash noted.
Pros:

Location

Cons:

Bathroom not clean-shower and toilet. I carry sanitized wipes with me so I cleaned it and sprayed Lysol. The manager was useless. On his cell phone most of the time. Also did not appear to have changed clothes one day to the next. Lady in the breakfast area on cell phone most all the time. Tables were not cleaned after each was empty. I put napkins down due to them being dirty. Overall poor.

2026-08-20 • via Nuitee
S
Samuel • solo_traveller • fr
7
2026-08-18 • via Nuitee
T
Tara • couple • us
1
Horrible
Pros:

The breakfast was ok

Cons:

It was unkempt outside with waist high weeds, mold in the rooms and tubs, everything in disrepair.

2026-08-16 • via Nuitee
G
Guadalupe • couple • us
9
Pros:

It was comfortable. The only problem was that outside the room the carpet was wet and was covered with towels that made the room smell.

Cons:

The smell of the room

2026-08-15 • via Nuitee
P
Philip • extended_group • us
6
2026-08-14 • via Nuitee
C
Craig • solo_traveller • us
5
Pros:

The desk staff was great!

Cons:

We couldn't use the pool. It was disgusting. Stuff floating on the top and a murky green color. No light out curtains so the parking lights shone in bright ask night long.

2026-08-11 • via Nuitee
J
Jones • family_with_children • us
5
Pros:

breakfast was hot and plentiful . The inside smelled clean. Ice machines were clean and plentiful.

Cons:

outside upkeep was poor. weeds around the building and in the flower pot but no flowers in those pots. The closet in the room had no door and the toilet ran unless you messed with it. The comessary only had cold medicine. Not a lot in the exercise room.

2026-08-11 • via Nuitee
K
Kara • solo_traveller • us
10
Pros:

Clean, safe, kind service

Cons:

N/a

2026-08-10 • via Nuitee
B
Blankenship • solo_traveller • us
3
Pros:

Not far from the beach

Cons:

Smelled terrible. Bed was hard as a rock. Ceiling was broken with loose and falling drywall. AC worked but barely. Old and dated.

2026-08-06 • via Nuitee
D
Dan • couple • us
7
2026-08-05 • via Nuitee
S
Sara • couple • us
4
Pros:

Location

Cons:

The shower was gross and the bed was not comfortable

2026-08-05 • via Nuitee
C
Carol • couple • us
4
Disappointing
Cons:

Musty smell, very damp in the room towels never dried, air conditioner did not get rid of humidity.

2026-08-02 • via Nuitee
D
David • family_with_children • us
8
2026-07-23 • via Nuitee