Comfort Suites South Haven near I-96

Hotels
•
Comfort Suites
7.7 (544 reviews)
1755 Phoenix Street , South Haven , US
+1 269-639-2014

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Convenient location (close to interstate/downtown)
Good, varied hot breakfast
Several reports of friendly/helpful staff
Rooms often comfortable and spacious
Cons:
Exterior property unkempt with weeds and poor landscaping
Bathroom/room cleanliness issues (mildew, mold, musty smells, dirty sheets)
Pool and some amenities were dirty or out of order (pool unusable, ice machine broken)
Inconsistent staff professionalism and occasional check-in confusion

Categories

Cleanliness
4
Multiple guests reported unclean rooms and bathrooms (mildew, mold, unpleasant smells), dirty bedsheets, and damp linens/towels; exterior grounds also described as unkempt which lowered perceived cleanliness.
Service
8.5
Staff frequently praised (helpful manager selecting rooms, friendly desk staff, attentive breakfast attendants), though there are occasional reports of unprofessional or distracted staff and check-in confusion.
Location
9.5
Consistently noted as convenient—good access off the interstate and close to downtown; location repeatedly cited as a primary positive.
Room Quality
7.5
Rooms praised for size and general comfort by several guests, but issues reported with dampness, musty smells, noisy AC, peeling tile and sporadic maintenance problems.
Amenities
7
Breakfast offerings were good, but key amenities had problems: pool reported as dirty/unusable, ice machine out of order, limited entrances and exterior/parking lot in need of TLC.
Value for Money
8
Many guests felt the hotel offered good value for location and included breakfast; however at least one guest paid a high rate and felt it did not match expectations.
Food and Beverage
9
Breakfast consistently described as fresh, hot and with a good variety; several guests specifically praised the breakfast offering and staff service there.
Overall Experience
8.1
Overall mixed: strong positives for location, breakfast and helpful staff, but significant negatives around cleanliness and exterior upkeep tempered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location:
Located just a stone's throw away from Interstate 196 and a short distance from downtown, Comfort Suites offers easy access to key areas while providing a peaceful retreat for guests.

Full-Service Amenities:
Indulge in a range of complimentary services including breakfast, coffee, and access to the fitness center and heated pool. With laundry facilities on-site, your comfort is our priority.

Modern Comforts:
Each guest room is thoughtfully equipped with modern amenities such as a refrigerator, microwave, and high-speed Internet. Whether you're here for business or leisure, we ensure a seamless stay for you.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Comfort Suites today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AZO

Location

Guest Reviews

7.7
Based on 544 reviews
Cleanliness: 4
Service: 8.5
Location: 9.5
Room Quality: 7.5
Amenities: 7
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.1
R
Russell • couple • us
10
2026-11-04 • via Nuitee
R
Ryno • couple • us
7
It was overall good
Pros:

The room was fairly big and the bathroom also. The aircon worked.

Cons:

We had some noisy neighbours and for breakfast we had to use plastic knives to spread ice cold butter on toast.

2026-11-01 • via Nuitee
S
Sheila • couple • us
8
2026-10-27 • via Nuitee
W
Wendy • extended_group • us
5
2026-10-24 • via Nuitee
S
Steven • couple • us
9
Good
Pros:

Good choices and overall preparation, maintained food supply. Dining area very good.

Cons:

Ice machine on our floor was out of order and appeared to have been that way for some time

2026-10-22 • via Nuitee
D
Donald • couple • us
10
2026-10-19 • via Nuitee
R
Roman • couple • ca
7
2026-10-19 • via Nuitee
S
Sharon • couple • us
8
Pros:

The breakfast was fresh, at a good temperature and had lots of options

2026-10-14 • via Nuitee
R
Ramsay • couple • us
8
2026-10-11 • via Nuitee
M
Michele • solo_traveller • us
10
Pros:

Absolutely everything!!!

Cons:

No complaints

2026-10-08 • via Nuitee
B
Burnett • couple • us
4
Not the best
Cons:

The room felt damp on the linens & towels
Staff was a lil confusing upon checking in as we had added another night stay before we arrived & staff could not figure things out

2026-09-17 • via Nuitee
B
Bernice • couple • be
9
Goede prijs, uitstekende service van het personeel!
Pros:

De manager van dienst was superaardig en ging met ons eerst naar 3 kamers kijken waar we uit mochten kiezen. (kamer was op de 3e etage voorzien en wij vroegen of we op het gelijkvloers konden verblijven, daar we redelijk laat aankwamen en best wat bagage bijhadden)
Hij raadde de kamer op de 3e etage aan en deze was inderdaad prima in orde. (op de verluchting van de badkamer na)
Goed ontbijt, goede locatie.

Cons:

Het spijtige deel vond ik de aanblik van het hotel. Binnen leek alles in orde, buiten stond het onkruid hoog en was het onverzorgd. Enkele uren onkruid verzamelen en de tuin onderhouden zou een meerwaarde zijn! ( de service was echt top van verschillende medewerkers)

2026-09-17 • via Nuitee
J
Jane • couple • us
8
2026-09-13 • via Nuitee
K
Kelly • couple • us
7
Pros:

Size & cleanliness of the room. Location met our needs.

Cons:

The exterior of the building, parking lot and landscaping needs some TLC.

2026-09-11 • via Nuitee
M
Michael • couple • us
10
Good value nice staff
Pros:

Very clean

Cons:

Nothing

2026-09-09 • via Nuitee
K
Kamran • solo_traveller • us
7
Overall Ok
Pros:

Hotel was fairly decent.

Cons:

Bedsheets were not clean.

2026-09-08 • via Nuitee
L
Lisa • couple • us
10
Definitely recommend for location and value.
Pros:

Great location off the interstate and a few miles from downtown. The hot breakfast was good with a variety of items. The staff was so friendly.

Cons:

There was nothing negative to say.

2026-09-05 • via Nuitee
T
Thiago • couple • us
2
2026-08-28 • via Nuitee
T
Terri • extended_group • us
6
Pros:

Rooms were clean

Cons:

Outside needed better upkeep a lot of weeds growing around parking lot

2026-08-27 • via Nuitee
P
Patti • solo_traveller • us
5
Stay at a better choice hotel
Pros:

Convenient location.

Cons:

Weeds and run down building. Tile peeling from wall in bathroom. Staff kicked back sitting on couch with shoes off in lobby.

2026-08-27 • via Nuitee