Grand Court Jerusalem

Nice big hotel. 3 minutes walk to the light train. Good breakfast. Small pool filled with kids.

Real close to the old city only need more flexibility on the swimming pool time they closed it at 6.pm

I reserved a room for 2 with 2 beds i received a room with one bed .i asked the reception and they said they would send someone to crate a bed out of the sofa and no one came

Nice hotel. Our airconditioning did not work correctly so the room never got below 75°. The TV did not work when we got into the room. I talked to the hotel staff about both problems. They fixed the TV, but even after a maintenance man came to fix the a/c it did not work correctly.

We had 2 connecting rooms for 6 nights. Great hotel in a quiet area. Beautiful large open spaces in hotel with glass windows, plenty of natural light. Large clean guestrooms and quality buffet dining. Helpful staff and great gift shop. Overall great hotel in Jerusalem!

Great hotel, clean, very bright and spacious lobby. Good sized clean rooms. Nice quiet area, nice staff and quality dining buffet.

I stayed at Grand Court from May 18 to May 22nd, 2023, in terms of the pluses. It's spotless. The staff are professional and helpful. It's within walking distance to the old city. Many Bein Gurion Tours also pick up from here, and as a woman travelling alone, that made me feel more secure. I had a vast room and I was not expecting such a large space, and it was affordable. Their bottled water was delicious. I would definitely go back. The gift store in the hotel lists prices in USD which is gonna be convenient for some, but I was on Canadian dollars and just confused by their pricing, if it says $20, they mean 100 shekels. I feel like that should be clearer. Maybe put dual pricing. In terms of the negative. The breakfast and dinner buffets are very meh. It's edible, and some salads are good, but I wouldn't call it delicious, and dinner is VERY expensive. You are probably better off eating elsewhere and there are not a lot of diners nearby. It's also a zoo at the front desk when tours arrive. It seemed like a hotel that mostly caters to organized tours. Also, the pool, which was beautiful, never had a lifeguard on duty. They have a clear sign that says it's forbidden to swim without a lifeguard on duty. Never in my 5 days did I see a lifeguard or anyone in the pool? I have concluded the pool is basically for Instagram and not for swimming. Thus, if swimming is critical to your travel, plan to pick a different hotel. Otherwise, I had an amazing time. I'd consider going back.

We arrived at the property first looking at the outside structure got us excited pretty cool looking once we got inside through the parking garage which is okay because it’s it just for cars no? We got into that small spooky hallway leading into tiny elevator won’t fit anything else if we would have more than those 2 luggages and that elevator only takes you the lobby for check in we got at the front desk an hour early and they still checked us in which is nice but what really got our attention was the outside property features including the smell old floors etc. but why would we care if we can have a nice room right? The front desk were so so definitely not a 4 star hotel we grabbed our key tag looked at it low in behold we got up to the 9th floor wow! And walked around almost the entire floor to get to the room (1 elevator section for entire bldg) opening the room we fled OMG! Really???! Are we in the 80th very very old smelly carpet with old furniture lights are blinking on and we placing our stuff down going to the bathroom we found a very old fashioned bathroom really hard to get into the tub hot water very unstable whichever way you set it. We agreed to stay bc we didn’t have where to go in a last minute change we felt very uncomfortable with the staff on very minimal needs like water etc. oh the bar is closed said that costumer relationship manager sitting at the front door sorry we don’t give water…. Oh wow we are staying in hotel without any service…. Can’t write mor

Friendly staff, very well organized, helpful, they have a large variety for breakfast and tasty.

The hotel nickel and dimmed us over having kids in the room!

Well located hotel. Personnel and service is not prepared for the amount of people they receive. So, you should wait for them to have the time and the willingness to help you.

A really great hotel with class!

We lost an important and precious poster

Great hotel- really beautiful, room was large, comfortable beds, quiet. Location is great- can walk to the Old City, the light rail, Mamilla mall. Breakfast buffet is amazing.
Loved our stay.
You need more front desk staff

I was very happy staying at this hotel, beautiful and very clean.

Stayed there before. Will stay again.

Near the places we want to visit

Beyond wonderful stay in Jerusalem. This was a great central location with very helpful staff. Food was excellent as well.

Friendly place in good location.

Beat expectations . Staff very friendly and helpful. Facility and amenities in best shape .