Silkari Lagoons Port Douglas

Aparthotels
8.4 (2143 reviews)
2 Langley Road , Port Douglas , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Beautiful pool
Cons:
Mouldy bathrooms
Limited dining options
Outdated kitchen equipment

Categories

Cleanliness
7.69
Some cleanliness issues mentioned, including mould in bathrooms and a towel with black marks.
Service
9.16
Staff were consistently praised for being friendly and helpful.
Location
8.7
Location is convenient for family activities, although limited dining options without driving.
Room Quality
8.15
Generally spacious and comfortable but some rooms need maintenance and updating.
Amenities
8.18
Facilities were good, with a nice pool, but should address some outdated kitchen items.
Value for Money
8.14
Perceived as expensive compared to condition, though some felt it was a good value for the space.
Food and Beverage
8.59
Limited food options available nearby; restaurant on-site would have been beneficial.
Overall Experience
8.56
Generally positive experiences reported, with a good likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:29

Property Description

Luxurious Accommodation Options
From hotel rooms with corner spas to apartments with kitchen facilities, Silkari Lagoons Port Douglas offers a range of comfortable choices for your stay.

Stunning Natural Surroundings
Situated near the Great Barrier Reef and Daintree Rainforest, our resort provides the perfect backdrop for relaxation and adventure.

Convenient Amenities
Enjoy complimentary WIFI, air conditioning, king-size beds, and balconies in all units, ensuring a comfortable and convenient stay.

Ready to experience the beauty of Port Douglas? Book your stay at Silkari Lagoons Port Douglas now!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a nonrefundable surcharge when you pay with a credit card.

Please note that you must show a valid credit-card upon check-in.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that daily room cleaning is not included in the rate. Cleaning services can be purchased at any time during the stay.

Guests will have the choice of cleaning service options, at an additional cost, upon check in at the hotel. For guests staying more than 8 nights, a full cleaning service will be provided free of charge in the middle of your stay. For guests staying more than 12 nights, a full cleaning service will be provided free of charge every 7 days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

8.4
Based on 2143 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 8.59
Overall Experience: 8.56
C
Can • couple • au
5
ok stay if you don't mind kids noise.
Pros:

I liked the overall design of the building.

Cons:

Rooms looked into a central courtyard which got noisy when a few kids played in the pool. I can imagine how noisy it can get during school holidays. The airlock before the room entry needed air circulation as it had a strange smell. The stairs were hard to climb as they had high risers (bad design).

2026-07-25 • via Nuitee
M
McIntosh • couple • au
7
Great weather. Room was comfortable. Good to have the Rama next door
Pros:

Staff, bed

Cons:

No privacy for the spa. No toaster. No power points to charge phone

2026-07-25 • via Nuitee
N
Noel • solo_traveller • au
8
Pros:

Nice room, enjoyed the spa and pool. Kid friendly.

Cons:

A bit out of town, need a car

2026-07-24 • via Nuitee
C
Caroline • family_with_children • au
6
A pleasant stay, but expected more for the price we paid.
Pros:

x3 Bedrooms with x3 large beds
Loved our spa bath
Staff - the front desk staff were fab! Helped in any and every way they could (all of them)
BBQs - great.
Garden and surrounds - beautifully maintained.

Cons:

The awful smell that we eventually discovered was emitted from the air conditioners. (I remembered reading this mentioned multiple times in previous reviews so when I brought it to the front desks attention, they seemed surprised)
The size of the pools was way smaller in real life than in the pics and some of those staying on the ground floor (we were not) were very territorial over their pools so our kids didn't do a lot of swimming.
Not having our room cleaned/towels replaced regularly? We stayed for 11 nights and they didn't do them until night 9! As a resort rated at 4.5 stars that surprised us.
Slefish parkers - the resort was very full so parking was at a premium. We experienced lots of people parking across 2 bays which meant we had to park out on the street. No one appeared to be monitoring this?

2026-07-24 • via Nuitee
J
joannekG7167DU • Family
10
Silkari Lagoons Perfect
Pros:

We absolutely love coming to Silkari. This stay would be our fifth stay there. We love the position, the amenities and of course the weather!
The pool access room is just such a joy to stay in.
Thank you, and see you next year!

2026-07-22 • via Tripadvisor
V
Virginia • family_with_children • au
9
Pros:

The room was large and clean and beds were comfy. The site was very well maintained.

2026-07-22 • via Nuitee
C
Claire • solo_traveller • au
6
Small improvements are needed.
Pros:

Close to town. Pools, shared BBQ/kitchen area and white goods in the room. Bed is big and comfortable. Receptionist was clear about leaving the air con. on to avoid a mould problem due to the QLD climate. Laundry facilities available.

Cons:

Needs a deeper clean in the bathroom. We saw a mouse in the pool area. From the reviews I expected a higher standard.

2026-07-22 • via Nuitee
R
Ross • couple • nz
9
2026-07-21 • via Nuitee
V
Vicki • solo_traveller • dk
6
2026-07-21 • via Nuitee
M
Margot • solo_traveller • au
8
Pros:

Position and distance from town
There was a lift which my husband needed.

Cons:

We were next to young families that were a bit noisy.
Floor under beds hadn't been cleaned for a while.
TV didn't work even after replacing batteries in emote.
There was an old almost rusty, dirty phone in the room that didn't work. Might well remove it.

2026-07-19 • via Nuitee
K
Kate • couple • au
8
2026-07-19 • via Nuitee
M
Meander09319904452 • Family • Australia
4
Not for a quite holiday
Pros:

Spacious rooms and beautiful set up with lagoons and blue and white facade of the buildings. However: the pool, common entertainment area and balconies are all in the very narrow space. If there are kids at the pool or entertainment area you can forget about relaxing or taking a quite bath in your spa, which is in the balcony. Kids noise echo around the lagoons taking over the entire space. Rooms are relatively clean but hallways not. If you are looking for a quiet holiday, don’t go to this place, is what I would recommend.

2026-07-18 • via Tripadvisor
R
Rowena • couple • au
7
2026-07-15 • via Nuitee
C
Carolina • solo_traveller • au
2
Dirty
Cons:

Rooms were dirty and smelt. Pool was not cleaned.

2026-07-14 • via Nuitee
M
Michelle • family_with_children • au
10
Pros:

Staff were fantastic, Loved the swimout room.

2026-07-12 • via Nuitee
R
Ruth • solo_traveller • au
6
Outdated Room
Pros:

The outdoor pools were good.

Cons:

The apartment had the tiniest sink for washing dishes and did not have a toaster. The bathroom floor tiles were old and outdated. The hotel is not in the main centre so you have to take a shuttle bus every time you want to go in which is $32 return for 2 people.

2026-07-11 • via Nuitee
T
Tamara • extended_group • au
8
We had a great relaxing holiday
Pros:

The swim out apartment with kitchen was great, clean and tidy

Cons:

It seemed a bit older and was a bit further out of the main township than I had realised - but no issue just needed a car

2026-07-11 • via Nuitee
R
robyna855 • Family • Melbourne, Victoria
10
Family fun escape winter
Pros:

We loved the swim out rooms and sun facing apartments.
Generous room sizes and full kitchen and washing facilities in apartments.

2026-07-10 • via Tripadvisor
J
Janelle • family_with_children • au
6
Not worth the money we paid
Pros:

Great pool and spa on balcony

Cons:

Bathroom was very unclean- terrible. Kitchen very poorly stocked

2026-07-10 • via Nuitee
5
587narellek • Family
4
Average place
Pros:

Rooms weren’t overly clean and old towels (we assume from previous guests) were found in the washing machine which weren’t collected for the entirety of our stay despite alerting reception twice. Room with carpet smelt moldy and the one with tiles was sticky from cleaning products. Kitchen had everything we needed. Location was ok.

2026-07-09 • via Tripadvisor