Country Inn & Suites by Radisson, Augusta at I-20, GA

Hotels
•
Country Inn & Suites by Radisson Americas
7.1 (1082 reviews)
103 Sherwood Drive , Augusta , US
+1 706-955-4149

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Good value for the price
Helpful/daytime staff and prompt assistance
Some rooms/spaces were adequate or nicely arranged
Cons:
Poor cleanliness: mold, filth, stains, crumbs, roaches
Rude or unprofessional front desk staff (reported)
Broken or empty amenities (vending machines, waffle maker, pool issues)
Room defects: cracked window, stale smells, curtains that don't close
Poor breakfast/food quality
Noise in hallways and occasional safety concerns (approach by stranger)

Categories

Cleanliness
3
Multiple reviews report filthy conditions: moldy smell, stained/filthy curtains, visible dust in vents, wet-feeling carpet, crumbs/sand in sheets, roaches in hallways and overall dirtiness.
Service
8.8
Mixed but generally helpful: several mentions of very good daytime staff and prompt assistance, though there are notable complaints about rude front desk management and an unprofessional staff member.
Location
10
Frequently noted as convenient and a plus—close/cross-street location and good for the price; multiple guests cited location and convenience positively.
Room Quality
5.2
Rooms had significant issues: cracked window, stale/moldy smells, broken/filthy curtains, wet-feeling carpet, bathtub accessibility problems and reports of not receiving reserved rooms.
Amenities
6.8
Amenities are inconsistent: vending machines empty, broken waffle maker, pool not heated or dirty with no effective cleaning, though basic onsite amenities exist.
Value for Money
10
Several guests emphasize value/price advantage (e.g., 'can't beat it for the price'); despite issues many found location/space acceptable for cost.
Food and Beverage
4
Multiple mentions of substandard breakfast and food quality; one review explicitly says breakfast was 'not of standard' and food 'wasn’t great.'
Overall Experience
9
Overall mixed but influenced by positives: convenient location, helpful staff at times and good value for price balanced against serious cleanliness and amenity problems; several guests nevertheless enjoyed parts of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location near Augusta National Golf Club
The Augusta Country Inn and Suites, situated just off Interstate 20, offers a prime location only a 5-minute drive from the renowned Augusta National Golf Club.

Comfortable Rooms with Modern Amenities
Each room at this Augusta hotel boasts a microwave, small refrigerator, free Wi-Fi, and cable TV with HBO. The traditionally decorated rooms ensure a comfortable stay for guests.

Relaxing Indoor Pool and Fitness Center
Guests can unwind in the indoor pool or stay active at the on-site fitness center. Additionally, the hotel provides a hot continental breakfast, a business center, and a 24-hour reception for added convenience.

Book your stay at the Augusta Country Inn and Suites for a perfect blend of comfort and convenience during your visit to Augusta.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AGS

Location

Guest Reviews

7.1
Based on 1082 reviews
Cleanliness: 3
Service: 8.8
Location: 10
Room Quality: 5.2
Amenities: 6.8
Value for Money: 10
Food and Beverage: 4
Overall Experience: 9
M
Maria • couple • us
9
2026-11-04 • via Nuitee
B
Boone • family_with_children • us
10
2026-11-04 • via Nuitee
C
Christian • family_with_children • us
1
Pros:

Nothing about it because I never stayed at the freaking hotel. And they still took my money. I had a family emergency and missed my first night I asked one of the receptionist if I could stay the remaining 2 nights since y'all already charged me for the 3 nights and she said yes. Granted I'm on the road for 9 hours and soon as I got close to the hotel after a long drive the other receptionist said I couldn't stay because I missed the first night. Them bastards took my 308 dollars my account was overdraft and I was stuck trying to find another hotel. Don't ever go to this thieves. They are terrible people here. They are the devil.

Cons:

Nothing at all

2026-11-02 • via Nuitee
K
karla • couple • us
9
2026-11-02 • via Nuitee
B
Brenda • family_with_children • us
7
Pros:

Wasn't what I expected.

Cons:

Breakfast was not of standard. Drink machine down room fire alarm was going off the whole night.

2026-10-29 • via Nuitee
N
Niraj • extended_group • au
1
Won’t recommend any further to others.
Pros:

Nothing

Cons:

The front desk manager tune was too rude ! Didn’t even trying to listen to the queries.

2026-10-27 • via Nuitee
A
Allison • couple • us
10
2026-10-27 • via Nuitee
L
Laquisha • family_with_children • us
6
2026-10-25 • via Nuitee
S
Syble • solo_traveller • us
10
2026-10-24 • via Nuitee
T
Tramaine • couple • us
10
2026-10-22 • via Nuitee
R
Richard • family_with_children • us
7
Pros:

Everything was good except the noise if people walked in the middle of the night you can hear everything. But other than that everything was good.

Cons:

Noise of people walking.

2026-10-19 • via Nuitee
M
MeChina • couple • us
10
2026-10-19 • via Nuitee
A
Alysia • family_with_children • us
4
It is not anything like advertised and I was very disappointed
Pros:

The location

Cons:

The window was cracked, the room smelled bad, the pool is not heated like advertised, the food wasn’t great and when I brought up the sharp broken window. In our room they didn’t seem to care even with my two children being there

2026-10-19 • via Nuitee
J
Jeffery • couple • us
8
Can't beat it for the price
Pros:

Very nice space and location for the price

Cons:

Night time staff could have been a little better. Day time staff was wonderful. Nice people over all

2026-10-13 • via Nuitee
J
Jamie • couple • us
3
Pros:

The vending machines were completely empty. The closet track had so much rust on it. The curtains were filthy. You could see the dust in the vents. The room smelled like mold. We would have left but we got there in the middle of the night.

Cons:

The entire place was dirty.

2026-10-12 • via Nuitee
E
Elam • solo_traveller • us
1
2026-10-11 • via Nuitee
R
Red Tami • solo_traveller • us
10
2026-10-07 • via Nuitee
H
Hughes • solo_traveller • us
8
Pros:

I liked the room was nice and clean and the bathroom set up

Cons:

I saw three roaches in the hallways

2026-10-07 • via Nuitee
T
Tramikia • couple • us
8
Pros:

A new waffle maker may come in handy

Cons:

The waffle maker

2026-10-07 • via Nuitee
A
Arielle • couple • us
10
2026-09-16 • via Nuitee