Grand Hyatt Shanghai

Hotels
Grand Hyatt
9 (1368 reviews)
Jin Mao Tower, 88 Century Avenue , Shanghai , cn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Spacious and comfortable rooms
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
8.14
Bathrooms were dirty and room cleanliness was mentioned as needing improvement.
Service
9.11
Staff were described as helpful, though some reviews mentioned poor reception service.
Location
9.65
Conveniently located near major attractions with great views.
Room Quality
9.6
Rooms were spacious and comfortable, with great views.
Amenities
8.63
Room amenities noted as needing a modern revamp, though facilities such as the restaurant were praised.
Value for Money
8.59
Some felt the pricing did not match the overall experience due to specific issues.
Food and Beverage
9.14
Breakfast had a lot of choices and was generally praised.
Overall Experience
9.11
Overall stay was enjoyable despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:38

Property Description

Luxurious Rooms with Spectacular Views
Grand Hyatt Shanghai offers luxuriously decorated rooms with floor-to-ceiling windows, providing sweeping views of either the Pudong skyline or the Shanghai waterfront. Each spacious guestroom features modern amenities like a flat-screen TV, coffee machine, and a laptop safe box. The elegant atmosphere is enhanced by a generous working area, cosy seating, and comfortable beds with feather down duvets.

World-Class Dining Experience
Indulge in gourmet cuisine across 9 stylish restaurants at Grand Hyatt Shanghai. From signature Italian dishes at Cucina to seafood and Japanese flavors at The Grill and Kobachi, there is a wide range of local and international dishes to satisfy every palate. Guests can also enjoy local delicacies at Club Jin Mao or unwind with beverages and music at Cloud 9, Patio, and Piano Bar.

Relaxation and Recreation
Guests can enjoy a range of leisure facilities, including soothing spa treatments at Club Oasis Spa, a dip in the indoor Sky Pool with a breathtaking panorama of the Shanghai skyline, and a workout in the fitness center. The hotel also provides a well-equipped business center, tour desk assistance for sightseeing, ticketing arrangements, and car rental services.

Book your stay at Grand Hyatt Shanghai for an unforgettable experience!

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

For the third guests:
- Club rooms and Suites CNY450 + 15% service charge.
- All other room types CNY200 + 15% service charge.

Swimming Pool Dress Code Policy: For your comfort and safety, we kindly request that all guests wear an appropriate swimsuit and a swimming cap when using the pool.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Property Video

Guest Reviews

9
Based on 1368 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.65
Room Quality: 9.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
C
CAROLINA couple it
7
Tutto bene
Pros:

Bella vista, letto comodo, camera spaziosa e pulita

Cons:

Struttura un po’ antiquata, le camere dovrebbero essere rinnovate.
Le tasse pagate in struttura eccessive.

2026-08-29 via Nuitee
W
WILFRIDO solo_traveller ec
9
Pros:

La ubicación

2026-08-29 via Nuitee
J
Jordan couple au
9
The rooms were clean and nice. The location is good. The staff were great, and it’s good value for money! The only annoy
Pros:

The rooms were immaculate and beautifully appointed, particularly the bathroom and its luxurious bathtub. Combined with a fantastic location and exceptional service throughout my stay, it was a truly wonderful experience.

Cons:

The only downside was the inconvenient lift system. To reach the ground floor or leave the hotel, I had to take one lift to the lobby or third floor, and then transfer to another lift to reach my room.

2026-08-26 via Nuitee
M
michele solo_traveller it
9
2026-08-26 via Nuitee
A
Adriano Tadeu couple br
10
Cons:

The breakfast is so crowd

2026-08-25 via Nuitee
D
Di Porto couple it
9
Monumentale
Pros:

Bellissima vista dalla camera. Hotel imponente, un monumento a Shanghai.

Cons:

Le camere sono leggermente datate ma tenute comunque benissimo.

2026-08-24 via Nuitee
A
Andrew solo_traveller gb
10
2026-08-22 via Nuitee
J
Jennifer couple gb
10
Pros:

Hotel was beautiful very elegant and stylish in great location

2026-08-22 via Nuitee
V
Víctor couple py
9
Pros:

Excelente ubicación … instalaciones muy buenas

2026-08-22 via Nuitee
L
Lise solo_traveller fr
6
Allez y seulement pour l’expérience de dormir dans une tour et d’avoir une vue.
Pros:

La vue et le confort de la chambre

Cons:

Déçu du personnel. A part être poli pour nous recevoir derrière le comptoir il n’y a personne pour nous aider à nous diriger en bas au 1F (à part sinon demande), arrivé en haut au 54F, pour se diriger à la chambre etc. On porte nos valises nous même (à part sinon demande).
Le ménage était fait mais on sent que c’est très vieillot !

2026-08-21 via Nuitee
F
Fabian couple de
10
2026-08-21 via Nuitee
S
Stevanja family_with_children au
10
This stay was the highlight of our stay in Shanghai and would recommend it to everyone.
Pros:

The room, location of the hotel were second to none, made our stay in Shanghai unforgettable.

Cons:

We truly loved every aspect of our stay at the Grand Hyatt, from the room, location to the views.

2026-08-21 via Nuitee
S
Sigindi solo_traveller tr
10
2026-08-20 via Nuitee
H
HINAKO couple de
5
2026-08-20 via Nuitee
R
Roman family_with_children cy
10
2026-08-20 via Nuitee
A
Adelina Ani couple ie
9
2026-08-20 via Nuitee
C
Céline lan et Jean Charles extended_group fr
8
很不错
Pros:

很不错

Cons:

入住等候办手续时间很长

2026-08-18 via Nuitee
J
Jens couple de
10
Tolle Location, sehr gut geführtes Haus. Personal sehr aufmerksam
Pros:

Lage

Cons:

Frühstück sehr hektisch.

2026-08-18 via Nuitee
A
Alan couple ae
8
Pros:

Its good

2026-08-18 via Nuitee
P
Péter extended_group hu
10
2026-08-17 via Nuitee