Best Western Plus Hotel at the Convention Center

Hotels
•
Best Western Plus
8.6 (641 reviews)
517 E. 1st Street , Long Beach , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
Cleanliness issues (e.g., mattress smell)
No microwave in room
Inconsistent service from front desk staff

Categories

Cleanliness
8.09
Some reviews mentioned cleanliness issues, such as urine smell in mattresses.
Service
8.86
Staff were generally noted as pleasant and helpful, though some inconsistency in friendliness was mentioned.
Location
9.1
Multiple reviews praised the location for its proximity to attractions and convenience.
Room Quality
8.55
Rooms were mostly described as clean and comfortable, with little criticism.
Amenities
8.58
Amenities like breakfast and parking were mentioned positively despite some missing items like microwaves.
Value for Money
8.54
Value perception was slightly affected by cost complaints but overall satisfactory.
Food and Beverage
8.39
Breakfast received high marks, though some noted it could be better managed.
Overall Experience
8.66
Overall satisfaction was high despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:12

Property Description

Luxurious Accommodation
Stay at the Best Western Plus Hotel at the Convention Center in Long Beach for a truly upscale experience. Enjoy the comfort of well-equipped rooms with flat-screen TVs and free toiletries.

Relaxation and Fitness
Unwind in the on-site indoor pool or break a sweat at the fitness centre during your stay. Whether you prefer a leisurely swim or an intense workout, we have you covered.

Convenient Location
Located near popular attractions like Queen Mary and the Convention Center, our hotel offers easy access to the best of Long Beach. Book your stay now for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 23 per day.

Location

Property Accessibility

Total Disability Score: 43.43
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 641 reviews
Cleanliness: 8.09
Service: 8.86
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.39
Overall Experience: 8.66
J
joe • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-02-13 • via Nuitee
M
Melanie • family_with_children • us
7
The staff was awesome, the room was clean and comfortable. There was one tiny cockroach in the shower but because I’m no
Pros:

Its location was close to nice restaurants, the beach and the convention center.

Cons:

The TV could have used a few more cable stations or movie rentals. Regular TV channels and hallmark doesn’t cut it when you have to spend a lot of time in the room especially with young kids.

2026-02-10 • via Nuitee
P
Patricia • family_with_children • pf
9
Pros:

Tout, emplacement, proprete

2026-01-29 • via Nuitee
Y
Yossi • solo_traveller • il
8
תמורה טובה למחיר
Pros:

ניקו את החדר בכל יום והביאו מגבות נקיות. הצוות עזר מאוד בכל שאלה ובקשה. המקום נעים והשירות טוב.

Cons:

ניתן לשפר את הגיוון בארוחת הבוקר.

2026-01-24 • via Nuitee
R
Roxanna • couple • us
10
2026-01-22 • via Nuitee
D
Douglas • couple • us
10
All around great property in a perfect location
Pros:

Looks recently remodeled with a stylish lobby. Room was spacious and the bed and pillows were comfortable. Staff was extremely nice and helpful. Plenty of restaurants within a block or two and a full line grocery around the corner

2026-01-21 • via Nuitee
L
Lisa • family_with_children • us
10
Very happy with everything I like my location. I would absolutely stay there again.
Pros:

Everything was very clean. I requested handicap room. I was able to get it very friendly staff and was very happy that I had a very comfortable bed.

Cons:

The only thing missing was a stand for luggage in the room

2026-01-20 • via Nuitee
D
DIONNE • couple • us
10
Beautiful
Pros:

Breakfast was awesome. Room was clean and comfortable

Cons:

Pricy

2026-01-19 • via Nuitee
L
Lucio • couple • us
10
2026-01-19 • via Nuitee
L
Lutisha • couple • us
10
2026-01-19 • via Nuitee
R
Rodolfo • solo_traveller • us
9
Pros:

Nice clean place

Cons:

Parking is hard to get to

2026-01-19 • via Nuitee
C
Corrie • extended_group • us
10
2026-01-19 • via Nuitee
K
Kel • family_with_children • us
9
We had wonderful experience. We enjoyed our stay. We will be back.
Pros:

The breakfast was good. Coffee too. The room was comfortable.

Cons:

Can't think of anything.

2026-01-19 • via Nuitee
M
Michael • solo_traveller • us
7
Pros:

The selection of hot foods wa better than the usual continental free breakfast.

Cons:

The property was loud and it was easy to hear guests in other rooms.

2026-01-19 • via Nuitee
S
Sherry • couple • us
2
Pros:

Nice and clean

Cons:

We couldn’t get any sleep they had a band going until 2 am right under our balcony. I complained they had no other rooms available and everyone on our floor was complaining about the noise all night and was not given any credit or anything.

2026-01-15 • via Nuitee
L
Lory • extended_group • us
9
2026-01-15 • via Nuitee
D
Douglas • family_with_children • us
10
Quick Visit
Pros:

Friendly and helpful staff, as always. Great location for downtown activities.

Cons:

Downtown Long Beach is very sketchy. Unfortunate for the businesses and visitors to the area. City needs to clean things up!

2026-01-14 • via Nuitee
A
amanda • family_with_children • us
10
It was great, everyone at the hotel was gracious amd very helpful and extremely friendly from the moment we checkef in.
Pros:

It was so close to the convention center

Cons:

this propery was ALL GOOD

2026-01-12 • via Nuitee
I
Idah • family_with_children • ng
8
Good
Pros:

Environment staff and room

Cons:

Nothing

2026-01-12 • via Nuitee
D
Doug • couple • cz
10
2026-01-11 • via Nuitee