Best Western Plus Hotel at the Convention Center

Hotels
•
Best Western Plus
8.6 (728 reviews)
517 E. 1st Street , Long Beach , us
+1 562-285-0281

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
Cleanliness issues (e.g., mattress smell)
No microwave in room
Inconsistent service from front desk staff

Categories

Cleanliness
8.09
Some reviews mentioned cleanliness issues, such as urine smell in mattresses.
Service
8.86
Staff were generally noted as pleasant and helpful, though some inconsistency in friendliness was mentioned.
Location
9.1
Multiple reviews praised the location for its proximity to attractions and convenience.
Room Quality
8.55
Rooms were mostly described as clean and comfortable, with little criticism.
Amenities
8.58
Amenities like breakfast and parking were mentioned positively despite some missing items like microwaves.
Value for Money
8.54
Value perception was slightly affected by cost complaints but overall satisfactory.
Food and Beverage
8.39
Breakfast received high marks, though some noted it could be better managed.
Overall Experience
8.66
Overall satisfaction was high despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:12

Property Description

Luxurious Accommodation
Stay at the Best Western Plus Hotel at the Convention Center in Long Beach for a truly upscale experience. Enjoy the comfort of well-equipped rooms with flat-screen TVs and free toiletries.

Relaxation and Fitness
Unwind in the on-site indoor pool or break a sweat at the fitness centre during your stay. Whether you prefer a leisurely swim or an intense workout, we have you covered.

Convenient Location
Located near popular attractions like Queen Mary and the Convention Center, our hotel offers easy access to the best of Long Beach. Book your stay now for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Total Disability Score: 43.43
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 728 reviews
Cleanliness: 8.09
Service: 8.86
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.39
Overall Experience: 8.66
S
stefano • solo_traveller • it
8
2026-08-08 • via Nuitee
D
Daniel • solo_traveller • us
10
Pros:

The clean facility

Cons:

The fee of $25.00 to park at the hotel i payed to stay

2026-08-07 • via Nuitee
T
Tad Nips • solo_traveller • us
8
Gets the job done
Pros:

Affordability

Cons:

Outdated

2026-08-06 • via Nuitee
K
Kimberlie • family_with_children • us
7
Pros:

I loved the location

Cons:

It was undergoing renovations.
The elevator was draped(kind of creepy). Part of the parking lot was blocked off and workers were everywhere on the 2nd level

2026-08-06 • via Nuitee
K
Kyle • solo_traveller • us
6
Mediocre experience but at least it was slightly cheaper than the nice option.
Pros:

Staff was nice.

Cons:

The door to my bathroom was auto-closing like I couldn't leave it open when I went back to grab my clothes out of the room it would just automatically shut on me every time. It was more of a front door than a bathroom door. The shower door had the opposite issue, I would slide the door shut and 2 seconds later it would be halfway open and water would be splashing out. I also had a rubber shower pad left in my room one day then the next I had a towel and it sort of rotated which was fine but just strange. The bedding was relatively comfortable and other than some wear and tear cosmetically the place wasn't too bad.
The breakfast was probably what you expect at a budget-friendly hotel, kind of just okay but at least they had a couple of options.
The pool was about 6 ft wide and 12 feet long and I am not entirely sure what the point of even having it is because it was so small? Also the gym was horrible basically a bike and a treadmill and that is it, but most hotel gyms are that way.

2026-08-04 • via Nuitee
F
Faruk • couple • ch
8
2026-08-03 • via Nuitee
S
Stephanie • solo_traveller • us
9
2026-08-02 • via Nuitee
D
Diane • solo_traveller • us
9
Pros:

The wall paper in the bathroom. The blue was stunning.

Cons:

The toilet paper roll was back on the wall behind. Made it a stretch to reach for it. Not convenient.should have been located to the side of the toilet. Maybe sunken in flush with the counter under the sink.

2026-07-23 • via Nuitee
J
Juan Pablo • couple • mx
7
cómoda
Pros:

la ubicación

Cons:

que cobran el estacionamiento

2026-07-21 • via Nuitee
R
Reynolds • solo_traveller • us
10
Pros:

Staff was great 👍

Cons:

Yes

2026-07-20 • via Nuitee
S
Salinas • solo_traveller • us
10
2026-07-20 • via Nuitee
B
Bustos • couple • us
10
2026-07-14 • via Nuitee
S
Saritha • family_with_children • us
6
Good
Pros:

Good breakfast options, room size ok, very clean room, bath room os very clean.

Cons:

No wifi from night till morning. And no hot water in shower but only in hand shower.

2026-07-14 • via Nuitee
M
Miguel • solo_traveller • us
9
Pros:

Cristal was amazing

Cons:

Location

2026-07-12 • via Nuitee
A
Aguirre • solo_traveller • us
9
2026-07-09 • via Nuitee
H
Harpreet • couple • us
7
2026-07-09 • via Nuitee
B
Berjurem • solo_traveller • us
8
2026-07-08 • via Nuitee
V
Venus • couple • us
9
Close to the ocean. Walking distance to a grocery store for last minute purchases. Also easy to walk to the Long Beach
Pros:

It was in a nice, clean area near several cafes.

2026-07-05 • via Nuitee
H
Heather • family_with_children • us
10
Great customer service!
Pros:

Although there was renovations going on, it was still clean and comfortable. It wasn't disruptive.

Cons:

N/A

2026-07-04 • via Nuitee
B
Brittany • couple • us
1
No stay no way
Pros:

Nice place

Cons:

Never checked in after booking/paying for online 2 days early. I have stayed at BW for years. We sat and waited 3 hours. And I was told my visa is not accepted.

2026-07-03 • via Nuitee