NH Berlin City Ost

Hotels
•
NH Hotels
8.3 (2279 reviews)
Rathausstr. 2-3 , Berlin , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean hotel
Excellent breakfast
Nice staff
Good value for money
Cons:
Noisy renovations
Bed quality issues
Cleanliness complaints

Categories

Cleanliness
7.13
General cleanliness mentioned as a positive but with specific complaints about dirtiness in some areas.
Service
9.1
Positive mentions of staff being nice, although some service issues were noted.
Location
8.64
Location praised as perfect for guests.
Room Quality
7.59
Room was functional but described as old-fashioned; complaints about bed quality.
Amenities
8.62
Amenities like kettle and fridge were appreciated, but some issues were noted with cleanliness.
Value for Money
8.08
Good price value for some, but expensive breakfast criticized.
Food and Beverage
9.13
Breakfast was highly rated with a wide variety of options.
Overall Experience
8.1
Overall experience was good but affected by renovation noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:26

Property Description

Central Location and Convenience
Located just a short underground ride away from Alexanderplatz, NH Berlin City Ost offers a peaceful retreat with easy access to the city's main attractions.

Comfortable Accommodation and Services
Enjoy stylish, air-conditioned rooms with free Wi-Fi, spacious interiors, and a 24-hour lobby bar for your convenience. With a 24-hour reception, currency exchange, and an Italian restaurant on-site, your stay will be hassle-free and comfortable.

Excellent Connectivity and Accessibility
Benefit from excellent rail and tram links that swiftly connect you to popular shopping areas and attractions like Friedrichstraße and Hackescher Markt. Additionally, trade fair visitors will appreciate the quick 20-minute direct S-Bahn rail connection.

Book your stay at NH Berlin City Ost now for a perfect blend of comfort, convenience, and accessibility.

Important information:

All requests are subject to confirmation by the property. When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that dogs and cats are allowed upon request and subject to approval.

Please note that the property can only accommodate pets with a maximum weight of 25 kg or less.

Please note that pets will incur an additional charge of EUR 25 per pet per night.

Please note that a maximum of 2 pets is allowed per room.

Guide dogs can stay free of charge.

Please note that the cleaning service is offered once every 4th night. For stays of less than 4 nights, a cleaning service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.3
Based on 2279 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 8.1
S
Sheo1466 • NONE • Dundee, Scotland
10
An excellent hotel
Pros:

Good value and so comfortable. The breakfast was amazing and set us up for the day. Well located for transport routes.

2026-03-14 • via Tripadvisor
A
Artūrs • family_with_children • lv
9
Pros:

Staff was very helpfull, near U-bahn station. Very quit district.

2026-03-14 • via Nuitee
Q
Qanbar • couple • de
8
2026-03-14 • via Nuitee
E
esther • couple • il
8
2026-03-13 • via Nuitee
H
Hartwig • solo_traveller • de
9
Pros:

Schönes, geräumiges Zimmer, sehr gutes Frühstücksbuffet

2026-03-12 • via Nuitee
C
Chiara • couple • it
10
Pros:

Hotel in ottima posizione a pochi minuti dai mezzi pubblici. Staff gentilissimo e preparato, siamo stati accolti con la sorpresa di una colazione offerta e tutti i comfort nella stanza. Letto comodissimo, stanza pulita e silenziosa. Assolutamente consigliato, torneremo.

Cons:

Niente

2026-03-11 • via Nuitee
S
Stefan • couple • se
8
Cons:

det hade varit bra med fysmöjligheter

2026-03-11 • via Nuitee
S
Sandra • solo_traveller • de
10
Pros:

Bin hier immer zu Gast beim Aufenthalt in Berlin

Cons:

Es gab nix

2026-03-11 • via Nuitee
T
Thomas • couple • de
8
2026-03-11 • via Nuitee
S
Sarah • couple • de
9
2026-03-11 • via Nuitee
S
Sven • couple • de
9
Pros:

Wie immer solide, sauber und gut gelegen.

Cons:

Das Frühstück ist nicht billig aber sehr reichhaltig.

2026-03-10 • via Nuitee
T
Tourist49272602706 • Couples
8
A very good place to stay
Pros:

A very good hotel to stay at, clean, very spacious room, with friendly and helpful staff. A few minutes walk from Frankfurter Allee U5 line, which quickly takes you Alexanderplatz, the museum quarter, the Brandenburg gate and the central station, Hautpbahnoff. Low cost travel. Also restaurants and cafes near the hotel. So, whilst on the outskirts of Berlin, it offers easy, cheap and quick access to the city centre. Would stay again.

2026-03-09 • via Tripadvisor
Q
Qanbar • couple • de
10
2026-03-09 • via Nuitee
N
Nikolae • couple • de
10
2026-03-09 • via Nuitee
D
Dill • couple • de
8
2026-03-09 • via Nuitee
C
Chaim • couple • il
8
Nice , clean property in the east Berlin
Pros:

Very clean rooms. Great breakfast. Nice shopping center in the vicinity. Great restaurant in the Hotel

Cons:

There are renovations going on. It’s not reflected in the price and it’s not mentioned when we did the reservation.

2026-03-08 • via Nuitee
M
Markus • solo_traveller • at
7
2026-03-03 • via Nuitee
S
Silke • solo_traveller • de
7
Pros:

Perfekte Lage, nahe der U5 alles gut zu erreichen. Die angrenzende Pizzeria hat super leckeres Essen.

Cons:

Reinigung alle 4 Tage. Ich bin Donnerstag angereist und hätte somit Sonntag mit Reinigung gerechnet, war nichts, der Anreisetag scheint demnach nicht zu zählen. Das ist grundsätzlich nicht schlimm, ich putzen zu Hause auch nicht täglich, aber die Leerung der Mülleimer wäre zwischendurch schon super.

2026-03-02 • via Nuitee
J
Jan • couple • be
9
Super
Pros:

We waren al meerdere malen hier te gast, Nog steeds hetzelfde personeel super vriendelijkalles top van A tot Z.

2026-03-02 • via Nuitee
K
Katrin • solo_traveller • de
9
2026-03-01 • via Nuitee