iStay by NH Berlin City Ost Hotel

Hotels
•
NH Hotels
8.3 (2587 reviews)
Rathausstr. 2-3 , Berlin , de
+49 30 557570

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean hotel
Excellent breakfast
Nice staff
Good value for money
Cons:
Noisy renovations
Bed quality issues
Cleanliness complaints

Categories

Cleanliness
7.13
General cleanliness mentioned as a positive but with specific complaints about dirtiness in some areas.
Service
9.1
Positive mentions of staff being nice, although some service issues were noted.
Location
8.64
Location praised as perfect for guests.
Room Quality
7.59
Room was functional but described as old-fashioned; complaints about bed quality.
Amenities
8.62
Amenities like kettle and fridge were appreciated, but some issues were noted with cleanliness.
Value for Money
8.08
Good price value for some, but expensive breakfast criticized.
Food and Beverage
9.13
Breakfast was highly rated with a wide variety of options.
Overall Experience
8.1
Overall experience was good but affected by renovation noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:26

Property Description

Central Location and Convenience
Located just a short underground ride away from Alexanderplatz, NH Berlin City Ost offers a peaceful retreat with easy access to the city's main attractions.

Comfortable Accommodation and Services
Enjoy stylish, air-conditioned rooms with free Wi-Fi, spacious interiors, and a 24-hour lobby bar for your convenience. With a 24-hour reception, currency exchange, and an Italian restaurant on-site, your stay will be hassle-free and comfortable.

Excellent Connectivity and Accessibility
Benefit from excellent rail and tram links that swiftly connect you to popular shopping areas and attractions like Friedrichstraße and Hackescher Markt. Additionally, trade fair visitors will appreciate the quick 20-minute direct S-Bahn rail connection.

Book your stay at NH Berlin City Ost now for a perfect blend of comfort, convenience, and accessibility.

Important information:

All requests are subject to confirmation by the property. When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that dogs and cats are allowed upon request and subject to approval.

Please note that the property can only accommodate pets with a maximum weight of 25 kg or less.

Please note that pets will incur an additional charge of EUR 25 per pet per night.

Please note that a maximum of 2 pets is allowed per room.

Guide dogs can stay free of charge.

Please note that the cleaning service is offered once every 4th night. For stays of less than 4 nights, a cleaning service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2587 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 8.1
D
davide • couple • de
10
Great weekend stay in Berlin.
Pros:

Large, modern, comfortable room and good location with easy access to U-bahn. The staff are kind and attentive.

Cons:

Nothing!

2026-08-22 • via Nuitee
R
Renee • couple • de
8
Früher eingecheckt, problemlos am Hotel geparkt, spontan Hilfe erhalten, gut geschlafen und gefrühstückt, alles okay
Pros:

Gute Lage, gute Anbindung an öffentliche Verkehrsmittel, sehr nettes Personal, lange Check out Zeit um bequem das Frühstücksbuffet zu genießen.

Cons:

-/-

2026-08-22 • via Nuitee
S
Siarhei • couple • by
10
2026-08-22 • via Nuitee
P
Pietro • solo_traveller • it
8
Buono
Pros:

Pulizia posizione

Cons:

Riassetto camere su richiesta

2026-08-21 • via Nuitee
C
Christian • solo_traveller • de
7
2026-08-21 • via Nuitee
L
Liebherr • couple • de
8
2026-08-21 • via Nuitee
B
Bernhard • couple • de
8
2026-08-21 • via Nuitee
D
Dmytro Brusnikin • solo_traveller • ua
7
Pros:

Comfortable bed

Cons:

1 evening and 1 morning without warm water

2026-08-20 • via Nuitee
J
Jana • couple • de
8
2026-08-19 • via Nuitee
E
Esmee • couple • nl
1
2026-08-18 • via Nuitee
1
1968June • solo_traveller • de
10
Pros:

Sehr nettes freundliches Personal, unkompliziert, alles gut erklärt

2026-08-18 • via Nuitee
N
Nikolai • solo_traveller • de
10
2026-08-18 • via Nuitee
T
Tobias • couple • de
4
2026-08-17 • via Nuitee
H
Hirsch • family_with_children • th
7
Decent hotel but, except one Italian restaurant beside hotel, no restaurants nearby.
Pros:

Rooms were clean and breakfast buffet was offered at special August price of € 15 per person.

Cons:

Location is inconvenient and not nice. Ex GDR buildings dominate the area.

2026-08-17 • via Nuitee
S
Semmelroggen • solo_traveller • de
10
2026-08-17 • via Nuitee
H
Harald • couple • de
10
Wir kommen gerne wieder
Pros:

Freundliches Personal, serviceorientiert. Schöne Zimmer, gute Größe. Geschätzt haben wir, dass wir uns einen Tee bzw. Kaffee zubereiten konnten.

2026-08-17 • via Nuitee
C
Christine • couple • nl
8
2026-08-16 • via Nuitee
H
Harald • solo_traveller • de
10
Sehr gute Übernachtungsmöglichkeit, in der man gerne länger bleibt
Pros:

Die Lage war für uns sehr gut. Das Personal war freundlich und serviceorientiert. Die Zimmer haben eine gute Größe. Geschätzt haben wir die Extras wie z.B. mal einen Tee oder Kaffee aufzubrühen. Auch der integrierte Servicepoint mit Angeboten ist toll.

Cons:

Es gibt nichts herausstechend negatives festzuhalten.

2026-08-16 • via Nuitee
C
Claire • solo_traveller • fr
10
2026-08-16 • via Nuitee
F
Faysal • couple • gb
9
Good hotel
Pros:

Hotel

Cons:

The lady on the reception

2026-08-15 • via Nuitee