iStay by NH Berlin City Ost Hotel

Hotels
•
NH Hotels
8.3 (2426 reviews)
Rathausstr. 2-3 , Berlin , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean hotel
Excellent breakfast
Nice staff
Good value for money
Cons:
Noisy renovations
Bed quality issues
Cleanliness complaints

Categories

Cleanliness
7.13
General cleanliness mentioned as a positive but with specific complaints about dirtiness in some areas.
Service
9.1
Positive mentions of staff being nice, although some service issues were noted.
Location
8.64
Location praised as perfect for guests.
Room Quality
7.59
Room was functional but described as old-fashioned; complaints about bed quality.
Amenities
8.62
Amenities like kettle and fridge were appreciated, but some issues were noted with cleanliness.
Value for Money
8.08
Good price value for some, but expensive breakfast criticized.
Food and Beverage
9.13
Breakfast was highly rated with a wide variety of options.
Overall Experience
8.1
Overall experience was good but affected by renovation noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:26

Property Description

Central Location and Convenience
Located just a short underground ride away from Alexanderplatz, NH Berlin City Ost offers a peaceful retreat with easy access to the city's main attractions.

Comfortable Accommodation and Services
Enjoy stylish, air-conditioned rooms with free Wi-Fi, spacious interiors, and a 24-hour lobby bar for your convenience. With a 24-hour reception, currency exchange, and an Italian restaurant on-site, your stay will be hassle-free and comfortable.

Excellent Connectivity and Accessibility
Benefit from excellent rail and tram links that swiftly connect you to popular shopping areas and attractions like Friedrichstraße and Hackescher Markt. Additionally, trade fair visitors will appreciate the quick 20-minute direct S-Bahn rail connection.

Book your stay at NH Berlin City Ost now for a perfect blend of comfort, convenience, and accessibility.

Important information:

All requests are subject to confirmation by the property. When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that dogs and cats are allowed upon request and subject to approval.

Please note that the property can only accommodate pets with a maximum weight of 25 kg or less.

Please note that pets will incur an additional charge of EUR 25 per pet per night.

Please note that a maximum of 2 pets is allowed per room.

Guide dogs can stay free of charge.

Please note that the cleaning service is offered once every 4th night. For stays of less than 4 nights, a cleaning service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.3
Based on 2426 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 8.1
A
Andreas • couple • de
8
2026-06-06 • via Nuitee
E
EVA • solo_traveller • hu
7
Alapvető igényeket kielégítő, de stílusjegyeket nem hordozó hotel, a személyzet többnyire szolgálatkész, de nem kedves.
Pros:

Jó megközelíthetőség, kellemes, kertvárosi környék

Cons:

Kopott bútorok, kifogásolható tisztaság, leszaladt függöny, kevés ülőhely a szobában. Kád, zuhanyzó helyett a fürdőben.

2026-06-06 • via Nuitee
T
Taisija • solo_traveller • de
9
2026-06-05 • via Nuitee
H
Heinrich • couple • de
7
Netter Aufenthalt für eine Nacht
Pros:

An sich war das Hotel gut, wenn man das NH in Dresden kennt, ist dies hier kein Vergleich.
Die Zimmer sind ausreichend groß und sauber, im Bad war ein Schimmelfleck. Das Personal war ausnahmslos sehr freundlich.

Cons:

zwei einzelne Betten, die zusammengestellt waren und sich auseinander bewegt haben. Beim Frühstück hätte ich mir ein bisschen mehr Auswahl gewünscht und Kaffee in Thermoskannen, aus einer "normalen" Filtermaschine.

2026-06-05 • via Nuitee
R
RONIT • couple • il
10
2026-06-04 • via Nuitee
E
Ejgil • family_with_children • dk
7
2026-06-04 • via Nuitee
T
Thi Nguyet • couple • de
10
2026-06-04 • via Nuitee
M
MartinRun • solo_traveller • de
9
2026-06-03 • via Nuitee
B
Bernd • couple • de
7
2026-06-03 • via Nuitee
A
Aleksandra • couple • pl
10
Pros:

Close to the subway station, very clean, comfortable bed and delicious breakfast. Perfect for the city break.

2026-06-03 • via Nuitee
V
Vasyl • couple • de
10
2026-06-02 • via Nuitee
T
Thomas Handke • solo_traveller • de
9
2026-06-02 • via Nuitee
J
JV22 • solo_traveller • cz
9
Pros:

We had a 1 night stay. Very friendly staff, clean and comfortable room. Medium hard bed mattress. Clean bathroom. Tasty breakfast with a variety of selection - great homemade-like pastry and freshly baked bread, scrambled eggs and quality coffee. The guys at the breakfast zone were super nice. Great experience exceeding the expectations overall. Free public parking is available nearby.

2026-06-02 • via Nuitee
A
Alba • solo_traveller • es
8
2026-06-02 • via Nuitee
V
Veronica Timbalari • solo_traveller • md
8
Pros:

Locatia,curatenia.

Cons:

Micul dejun.

2026-06-02 • via Nuitee
G
Gitta • family_with_children • de
8
Gern wieder.
Pros:

Die Betten waren sehr bequem. Unser Zimmer war Richtung Parkplatz und somit sehr ruhig.

Cons:

Das einchecken war etwas umständlich. Ich hatte 3 Zimmer für die ganze Familie per Kreditkarte bezahlt und trotzdem musste pro Zimmer eine Person ihren Personalausweis persönlich vorlegen ... fand ich etwas umständlich

2026-05-31 • via Nuitee
M
Marie-Luise • couple • de
8
Wir nutzen das Hotel sehr gerne für den Besuch bei Verwandten - sind dort sehr gut untergebracht.
Pros:

Das Personal war ausgesprochen zuvorkommend. Wir sind frühzeitig angereist und das Zimmer war noch nicht verfügbar. Der nette Herr an der Rezeption hat dafür gesorgt, dass es baldmöglichst gereinigt wurde und dank des fleissigen Reinigungsteams konnten wir unseren Termin frisch und stressfrei erreichen. Herzlichen Dank.

2026-05-31 • via Nuitee
K
Kim • couple • de
10
2026-05-31 • via Nuitee
D
Donny • couple • gb
10
2026-05-31 • via Nuitee
E
Emrah • couple • tr
6
Cons:

Oda düzeni, Banyo, Oda içi sabun vs eksiklikleri vs

2026-05-31 • via Nuitee