Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Cleanliness issues
Limited dining options
Inconsistent service experiences

Categories

Cleanliness
7.7
Several reviews noted issues related to hygiene, indicating a need for deeper cleaning.
Service
9.7
Our bartender Chouhri and several staff members received high praise for attentiveness and friendliness.
Location
9.2
Great location noted, offering nice views and convenient access.
Room Quality
8.7
Room size was noted positively, though some views were disappointing.
Amenities
9.2
Amenities were generally convenient and appreciated by guests.
Value for Money
8.7
Mixed feelings about whether the experience matched expectations for a 5-star hotel.
Food and Beverage
7.7
Limited food options and varying quality reported, especially for longer stays.
Overall Experience
9.5
Overall experience varied greatly, with substantial positive remarks overshadowed by some negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:12

Property Description

Luxurious Accommodations
The Djibouti Palace Kempinski offers air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms with bathrobes and slippers. Some units even provide stunning sea views, ensuring a comfortable and memorable stay.

Gastronomic Delights
Indulge in a variety of culinary experiences at the on-site restaurant, serving a delectable fusion of African, American, and French cuisine. Start your day with a continental or buffet breakfast, setting the tone for a day of exploration and relaxation.

Recreational Activities
Unwind and rejuvenate with the hotel's sauna facilities, or engage in friendly competition with tennis and table tennis. For further convenience, car hire services are available, allowing you to explore the nearby attractions with ease.

Experience luxury and comfort at Djibouti Palace Kempinski - book your stay now for an unforgettable getaway.

Important information:

Due to the current Covid-19 Worldwide Pandemic, Djibouti Palace Kempinski recommends guests to travel with individual protection such as masks and gloves.

For your protection, the property has implemented the following measures:

- Masks are recommended in public areas

- Guests are provided with individual sanitizer and mask on request

- Entrance of the hotel based on thermal scanners

- Reinforced cleaning and disinfection standards

- Social distancing in all common areas

- Employees given comprehensive safety and hygiene training.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JIB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$30 per person per night when using an existing bed.
    People no matter the age stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 174 reviews
Cleanliness: 7.7
Service: 9.7
Location: 9.2
Room Quality: 8.7
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 9.5
C
ChiefConcierge1022 • Family
10
Wonderful Experience
Pros:

I had a wonderful stay at Djibouti Palace Kempinski. The hotel is beautiful, the rooms are comfortable, and the service throughout was excellent.
A special thank you to the Night Manager for the outstanding service and professionalism. His attention to detail and dedication truly made my stay even more enjoyable. Highly recommended!

2026-02-15 • via Tripadvisor
R
roryjdoyle • Business • Kuala Lumpur, Wilayah Persekutuan
8
Kempinski
Pros:

One of the best five star hotels in Djibouti with various restaurants, bars and is located on the beach and sea. Event facilities.

2026-02-12 • via Tripadvisor
J
Jörg • solo_traveller • de
6
2026-02-12 • via Nuitee
T
Timothy Mjanike • couple • qa
6
2026-02-12 • via Nuitee
O
OBK1234 • Business
10
superb Hotel in Djibouti
Pros:

i have stayed there for 4 weeks of work and just can recomend this hotel, the rooms and suits are up to date but still have a african flair. The all over service is friendly, fast and reliable. During my stay i not only tried the delicious hotel buffets (breakfast, lunch, dinner) due to in the hotel there are also some other resturants where there is served also very delicious meals. At least i tried the privat dining at the room ;) .... nothing to ad during my stay i had so many possibilities to eat that i not got tiered of same meals after the time.... The hotel at all is very clean in and outside. Two pool areas are available, one (spa) for more chilling and the "party" pool for having fun, drinking some cocktails with music. As addition there will be a long pier available soon, it is still under construction but already now you can talk a walk on it. I enjoyed my stay at Kempinski despite work!! Thanks to the whole Kempinski Team!

2026-02-07 • via Tripadvisor
A
adzwinaa2024 • Friends getaway
2
Poor customer service
Pros:

Crew Deka & Abakar gave a very bad service to me and my friends during our dining in the italian restaurant. We are very unhappy with the way we were treated. Totally zero customer service!

2026-02-06 • via Tripadvisor
J
jobC769RY • Business
10
Really Happy
Pros:

Choukri, Yousra and Amine are the best team I've ever met. Thank you so much for the nice time! Every day was an honor to be your guest!

2026-02-02 • via Tripadvisor
P
Pioneer289010 • Business
10
Fantastic service
Pros:

Sabade took such great care of us every day we were at the hotel! She went above and beyond, had such a great attitude, and made us feel welcome.

2026-01-29 • via Tripadvisor
P
polp530 • Solo travel
10
Amazing service by chef and all staff working at seafood restaurant
Pros:

Amazing staff at seafood restaurant the chef the Yemeni bread and all staff was great !!! The service was fast and the bread on time always .

2026-01-25 • via Tripadvisor
N
Nomad01789918933 • Business
10
Great hotel and hospitable customer service
Pros:

The hotel is great and the employees are very warm and hospitable, always ready to provide assistance when needed. Hogan, Magla and Hassan at the reception were wonderful throughout my stay!

2026-01-11 • via Tripadvisor
R
Rashed • solo_traveller • us
7
2026-01-07 • via Nuitee
P
Paola • couple • it
8
Si può fare di più
Pros:

Posizione e arredamento

Cons:

Servizi e staff non adeguati ad un 5 stelle

2026-01-04 • via Nuitee
C
Clara • couple • fr
8
2026-01-02 • via Nuitee
S
sumeshk2014 • Business • Dubai, Emirate of Dubai
8
Very good location
Pros:

The property is large and impressive, though a bit dated. The rooms are spacious, but many of the in-room facilities feel old—there are no USB charging points, no power sockets near the bedside, and the toiletries are presented in an old-fashioned way. There’s also no iron or ironing board in the room, though one can be provided upon request.

The staff are polite and helpful. However, the restaurants and bars seem to be understaffed, so you can expect delays in taking orders, receiving food, or getting the bill. On the positive side, the hotel is very clean, just 20 minutes from the airport and about 10 minutes from the city center.

Overall, it was a satisfactory experience.

2025-12-20 • via Tripadvisor
P
Paola • couple • it
8
Staff e servizi migliorabili
Pros:

Camera grande e posizione dell’hotel

Cons:

Servizi e personale non all’altezza di un 5 stelle

2025-12-17 • via Nuitee
G
Gerhard Jansen • family_with_children • za
8
Cons:

Too little eating options and quality of food if stay for 2 weeks+. Some maintenance required, one of the cupboards beneath the TV in my room was broken.

2025-12-15 • via Nuitee
H
Hugo • solo_traveller • pt
7
Pros:

The room was of generous size.

Cons:

When they advertise "garden view" they mean backyard/parking lot view. When I asked if they could put me in a room with a nicer view, the gentleman at the front desk replied "we can, but it will cost you more".
Also, make sure to tip the driver to the airport, otherwise he won't event get out of the car to open the trunk for you.
Not what you would expect of a 5 star hotel.
Another thing that threw me off was the fact that they were selling bluntly fake Rolexes and Omegas in one of the hotel shops. This being an international chain another standard was to be expected.

2025-12-13 • via Nuitee
B
beatrice • family_with_children • ml
8
2025-12-09 • via Nuitee
5
576pablon • Business
10
Wonderful hotel in Djibuoti
Pros:

Thank you all for a wonderful experience.
Special thanks to Guadid, Roda and Guelleh, they are very professional workers

2025-12-02 • via Tripadvisor
F
Fran7601 • Business • Tres Cantos
10
Best place in Djibouti
Pros:

Great place with outstanding professionals. Kamal, Guelleh, Guadid, Malik and Roda: you are the best guys in Yibuti. All of you are top workers. I will miss you.

2025-12-02 • via Tripadvisor