Embassy Suites by Hilton Cincinnati Northeast - Blue Ash

Hotels
Embassy Suites Hotels
8 (462 reviews)
4554 Lake Forest Drive , Blue Ash , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Under construction
Cleanliness issues

Categories

Cleanliness
5.89
Multiple reviews mentioned cleanliness issues, highlighting dirty carpets and mold.
Service
9.86
Several guests praised the staff and the service provided, particularly a kind interaction with breakfast staff.
Location
8.9
The area was considered nice but some issues were mentioned about being user-friendly.
Room Quality
6.85
Guests reported poor quality, with complaints about uncomfortable furniture and issues with renovations.
Amenities
7.88
Limited positive feedback due to construction; the pool was not accessible during the stay.
Value for Money
6.84
Many guests felt disappointed regarding the value based on construction and cleanliness issues.
Food and Beverage
9.89
Breakfast was frequently highlighted as a positive aspect of the stay.
Overall Experience
7.86
Overall experience was impacted by construction, with some guests stating they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:11

Property Description

Convenient Location in Blue Ash Business District

All-Suite Accommodations with Microwaves and Refrigerators

Complimentary Cooked-to-Order Breakfast and Evening Reception

Experience the perfect blend of comfort and convenience at our hotel in the Blue Ash Business District. Stay in spacious all-suite accommodations equipped with microwaves and refrigerators for added convenience. Start your day with a delicious cooked-to-order breakfast and unwind in the evening at our complimentary reception. Stay active at our 24-hour fitness center or take a relaxing dip in the indoor swimming pool. Book your stay now at the Embassy Suites Cincinnati-Northeast (Blue Ash) for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Jul 1, 2026 until Fri, Jul 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CVG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 462 reviews
Cleanliness: 5.89
Service: 9.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 6.84
Food and Beverage: 9.89
Overall Experience: 7.86
B
Brown solo_traveller us
7
Pros:

It was nice just under construction

Cons:

Due to construction that was odd noises through the day and night

2026-07-20 via Nuitee
D
Danielle family_with_children us
5
Hoping once they get done redoing the hotel it’s beautiful and in better shape.
Pros:

I liked that the room was quiet and bed was comfortable.

Cons:

There was construction everywhere. The pool was also under construction and we weren’t notified. Trash was overflowing at each of the trash cans. We had to request that they be cleaned.

2026-07-11 via Nuitee
K
Kendrick solo_traveller us
10
Cons:

I did not like that there was no home mafe omelets.

2026-07-09 via Nuitee
F
familyrude solo_traveller us
9
2026-06-25 via Nuitee
C
chL9646OA Solo travel
10
Beautiful + Value
Pros:

Thanks to the kind and welcoming team who helped ensure my stay was comfortable! As of June 2026, I noticed some guests have simultaneously expected excellent facilities while making it as unpleasant as possible for this hotel staff to deliver on all the updates and room upgrades that are a vital part of getting to a common end goal. I truly appreciate a hotel that invests significantly into making the property as beautiful and pleasant as possible for its guests. The upgrades to the room I stayed in were beautiful. I look forward to the pool renovation and am counting down to a return visit to check it out again upon completion. My first stay at this property was over 20 years ago, and you have been and remain an excellent hotel option that I recommend whenever possible. Keep up the great work, Embassy Suites Blue Ash! This stay was a personal booking, but potential interest in arranging a negotiated rate for local business.

2026-06-22 via Tripadvisor
J
jkaz0000 Family
8
Remodel Made it Better!
Pros:

We stayed here for three nights. The ongoing remodel has made it leaps nicer than it was last year. The rooms are very nice now and modern looking. HVAC works well. I hope it is maintained to this quality. I didn't think the ongoing construction noise was bad like I had read in other reviews. Breakfast was more than adequate with a great selection of hot food and drinks. My only complaint is that they made the bathroom door a sliding barn door which still has gaps and limits privacy. Nice hotel in a nice area. We have stayed here twice and will return. It seems to be a well-run property. Can't wait to see the final product.

2026-06-17 via Tripadvisor
C
Charde couple us
7
Pros:

Overall clean and comfortable

Cons:

Their hotel was under construction, amenities were limited, and there was no pool

2026-06-09 via Nuitee
C
Christina family_with_children us
1
2026-06-09 via Nuitee
A
annmO9073MT Family
2
This Embassy will not provide refuge
Pros:

Wow. What a super disappointing stay. Begged for early check I told them coming in for son's wedding nope. Checked in they said you should you were MOG we would have accommodated you. I said I tried. Moved twice due to no air , tv or internet... we just suffered through with 75 to 80 degrees. Awful awful experience. Not to mention. 8 cars broken into Dust and noise due to major Reno kids spilling coffee everywhere the floors that were available to walk on just flithy. So embarrassing for everyone. Men painting over your head as you exit. Nice- telling everyone to stay away. The staff could care less gave us a extra drink ticket that the bar would not use because they didn't date it

2026-06-08 via Tripadvisor
J
Jessica family_with_children us
8
2026-06-07 via Nuitee
O
Oz solo_traveller us
6
Cons:

One night they forgot to make my bed, no wifi in bedroom even after asking staff, hotel is under construction

2026-06-06 via Nuitee
L
Leeann solo_traveller us
10
Pros:

I liked how the newly renovated rooms looked. My children enjoyed having a separate space to watch TV in our suite.

Cons:

We were disappointed that the pool was still under construction.

2026-05-29 via Nuitee
E
Ector couple us
8
Pros:

Good location

Cons:

Under construction 🏗

2026-05-29 via Nuitee
T
Thomas family_with_children us
10
2026-05-26 via Nuitee
S
Selina solo_traveller us
9
2026-05-19 via Nuitee
M
McKenzie couple us
6
Pros:

It was clean and will look nice when completed

Cons:

They didn’t inform or share that the pool was out of commission for months and loud construction started inside at 8:00am

2026-05-13 via Nuitee
W
Wendy family_with_children us
5
Dust everywhere
Pros:

The room size

Cons:

Is under construction, lot of dust everywhere, front desk lady was so rude.

2026-05-11 via Nuitee
I
Ivy solo_traveller us
10
Pros:

The hospitality.

Cons:

Nothing.

2026-05-07 via Nuitee
D
diannasT797EH Family
4
Consider another hotel!
Pros:

Very very disappointed about my experience at the Embassy Suites Blue Ash Ohio. It was a simple staycation for us. Room was okay although the bed was not a crisp look when we arrived. We selected this hotel to have the made to order breakfast, pool, and nice atmosphere. It's NOT as advertised on their website as well as on phone announcement while you wait on hold. No made to order breakfast, pool closed until June 2026. Breakfast was definitely subpar. No omelette station. Before we left there was a knock at the door with no announcement of who it was, and within 3 seconds the door opened. No apologies, just closed the door. To pay just north of $200, it was quite disappointing. Would not recommend at all.

2026-05-04 via Tripadvisor
S
Sarah family_with_children us
7
We enjoyed our stay overall. But would probably not book this location again.
Pros:

We were very happy with our room. As always it was comfortable and very clean. We loved the breakfast and the evening reception. The staff for breakfast and the evening reception were all very nice and accommodating. We loved having a 12pm check out time instead of 11am.

Cons:

We were disappointed that it was not made clear during booking that the pool was under construction. When we inquired about swimming at another hotel, the receptionist simply said that was not an option and that she would just cancel our reservation and we could book somewhere else. Which I wasn’t planning on doing at all. She did not provide any additional information about our room location, what time check out was, or when and where breakfast was(since we had to walk through the construction to get to it)She seemed young and was very rude. The rest of the hotel was under construction as well which did not add to the ambiance. It felt cold and warehouse like, instead of warm and inviting. There were only 2 luggage carts, which were both broken, and never available.

2026-05-04 via Nuitee