Embassy Suites by Hilton Cincinnati Northeast - Blue Ash

Hotels
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Embassy Suites Hotels
8 (415 reviews)
4554 Lake Forest Drive , Blue Ash , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Under construction
Cleanliness issues

Categories

Cleanliness
5.89
Multiple reviews mentioned cleanliness issues, highlighting dirty carpets and mold.
Service
9.86
Several guests praised the staff and the service provided, particularly a kind interaction with breakfast staff.
Location
8.9
The area was considered nice but some issues were mentioned about being user-friendly.
Room Quality
6.85
Guests reported poor quality, with complaints about uncomfortable furniture and issues with renovations.
Amenities
7.88
Limited positive feedback due to construction; the pool was not accessible during the stay.
Value for Money
6.84
Many guests felt disappointed regarding the value based on construction and cleanliness issues.
Food and Beverage
9.89
Breakfast was frequently highlighted as a positive aspect of the stay.
Overall Experience
7.86
Overall experience was impacted by construction, with some guests stating they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:11

Property Description

Convenient Location in Blue Ash Business District

All-Suite Accommodations with Microwaves and Refrigerators

Complimentary Cooked-to-Order Breakfast and Evening Reception

Experience the perfect blend of comfort and convenience at our hotel in the Blue Ash Business District. Stay in spacious all-suite accommodations equipped with microwaves and refrigerators for added convenience. Start your day with a delicious cooked-to-order breakfast and unwind in the evening at our complimentary reception. Stay active at our 24-hour fitness center or take a relaxing dip in the indoor swimming pool. Book your stay now at the Embassy Suites Cincinnati-Northeast (Blue Ash) for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Nov 28, 2025 until Sat, Feb 28, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CVG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 415 reviews
Cleanliness: 5.89
Service: 9.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 6.84
Food and Beverage: 9.89
Overall Experience: 7.86
K
Kristen • solo_traveller • us
5
Front desk staff was great! Nice and attentive. But I believe during construction, it may shit been closed. We were on t
Pros:

The location. Inside is renovation, looks like a ghost town/scary movie

Cons:

Being open during renovations, looked scary. Pool didn’t work, bucket in workout room, dust everywhere besides the bar area.

2026-02-11 • via Nuitee
B
Brittany • extended_group • us
2
2026-01-29 • via Nuitee
S
Stephanie • couple • us
9
2026-01-26 • via Nuitee
K
Karen • solo_traveller • us
3
Booking doing demolition
Pros:

The location

Cons:

When I got there, I did not realize the place was under construction. It was not fit to have guests in. I am shocked that the embassy would even book stays in this environment. Dusty, debris unimaginable. I could not get my money back because I did a 3rd party book. Also, I opened my room to another couple already in the room? How do you make that mistake? Unreal finish to 2025, New Years Eve.

2026-01-23 • via Nuitee
K
Katrina • family_with_children • us
7
Pros:

Everything was great. I was just surprised to find out, when I arrived, that the hotel was undergoing renovations. I think this should have been communicated when I booked my reservations.

Cons:

I was just surprised to find out, when I arrived, that the hotel was undergoing renovations. This should have been communicated when I booked my reservations.

2026-01-22 • via Nuitee
J
Jason • solo_traveller • us
5
Got the job done for what I was in town for.
Pros:

Comfortable bed, a clean room that was a nice size

Cons:

Bathroom in the room had paint peeling on the ceiling and a light fixture that was broken. Other parts of the room seemed to be in functional but substandard condition as well.

2026-01-20 • via Nuitee
R
Ronald • couple • us
8
2026-01-19 • via Nuitee
P
Patricia • family_with_children • us
2
Would never stay here again
Pros:

Breakfast

Cons:

No shuttle but it is advertised on their website. Rooms were nasty. Pull out bed was nothing but springs in your back. One remote for both rooms. Charged for incidentals but that was not disclosed when we booked.

2026-01-19 • via Nuitee
T
Terri • couple • us
1
Please Do Better
Pros:

Didn’t Check In

Cons:

It’s Horrible

2026-01-19 • via Nuitee
M
Mary • family_with_children • us
1
Unsanitary and gross
Cons:

There was no bathroom door - there was a shower curtain in lieu of a door.

There was mold up and down the wall next to my bed. Room 515. I have pictures.

Told the front desk and the gentleman barely looked at me, I held up the picture to show him and he said ok I’ll tell facilities. He didn’t seem to want to be bothered. That’s disgusting and not safe to breathe and should not be a room being rented out!!!

2026-01-19 • via Nuitee
A
Allen • couple • us
9
Happy. Passing thru to Niagara Falls
Pros:

I’m always satisfied with Embassy Suites. The breakfast is so very good

2026-01-19 • via Nuitee
L
Lawrence • couple • us
6
We were disappointed, because we expected more from Embassy Suites.
Pros:

Location. Newly refurbished room was nice.

Cons:

Under renovation. Noisy and dusty during the day, with industrial smells from the work. Housekeeping staff not careful—room not vacuumed, coffee cups/glasses not replaced. Bathroom sink cracked.

2026-01-18 • via Nuitee
P
Pedro • solo_traveller • pt
8
2026-01-16 • via Nuitee
T
Taylor • couple • us
10
2026-01-08 • via Nuitee
H
heather • couple • us
10
Happy New Year 🎊🎈 2026
Pros:

The remodeling is so nice. The rooms are great. The guy Bentley at the front desk was very nice.

2026-01-03 • via Nuitee
T
Tonya • solo_traveller • us
7
2026-01-02 • via Nuitee
S
smith • extended_group • us
1
Cons:

Was checked into a room while full construction was going on in the lobby for a full week Christmas vacation. Went to the room and the ceiling was in the floor. Rooms did not look clean.

2026-01-01 • via Nuitee
E
Emrakh • couple • us
10
2025-12-29 • via Nuitee
L
lee • solo_traveller • us
7
2025-12-22 • via Nuitee
E
Eddie • couple • us
2
I can’t wait until rent ovation is over.
Pros:

I didn’t like anything about the property

Cons:

They are still doing construction and I had to pack me and my kids up to go to the pool across the street. The lady at the desk said it says that the pool is closed on the website but I didn’t book through their website. Overall I will be back next year for my daughter birthday hopefully the rent ovations will be over.

2025-12-17 • via Nuitee