Embassy Suites by Hilton Cincinnati Northeast - Blue Ash

Hotels
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Embassy Suites Hotels
8 (424 reviews)
4554 Lake Forest Drive , Blue Ash , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Under construction
Cleanliness issues

Categories

Cleanliness
5.89
Multiple reviews mentioned cleanliness issues, highlighting dirty carpets and mold.
Service
9.86
Several guests praised the staff and the service provided, particularly a kind interaction with breakfast staff.
Location
8.9
The area was considered nice but some issues were mentioned about being user-friendly.
Room Quality
6.85
Guests reported poor quality, with complaints about uncomfortable furniture and issues with renovations.
Amenities
7.88
Limited positive feedback due to construction; the pool was not accessible during the stay.
Value for Money
6.84
Many guests felt disappointed regarding the value based on construction and cleanliness issues.
Food and Beverage
9.89
Breakfast was frequently highlighted as a positive aspect of the stay.
Overall Experience
7.86
Overall experience was impacted by construction, with some guests stating they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:11

Property Description

Convenient Location in Blue Ash Business District

All-Suite Accommodations with Microwaves and Refrigerators

Complimentary Cooked-to-Order Breakfast and Evening Reception

Experience the perfect blend of comfort and convenience at our hotel in the Blue Ash Business District. Stay in spacious all-suite accommodations equipped with microwaves and refrigerators for added convenience. Start your day with a delicious cooked-to-order breakfast and unwind in the evening at our complimentary reception. Stay active at our 24-hour fitness center or take a relaxing dip in the indoor swimming pool. Book your stay now at the Embassy Suites Cincinnati-Northeast (Blue Ash) for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Feb 20, 2026 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CVG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 424 reviews
Cleanliness: 5.89
Service: 9.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 6.84
Food and Beverage: 9.89
Overall Experience: 7.86
W
William • family_with_children • us
6
Besides the bad breakfast and construction, my stay wasn't too bad. The staff at this location was g
Pros:

The remodel rooms were beautiful. The front desk staff was very kind and helpful.

Cons:

The construction inside the hotel was bad. The breakfast buffet was not very good. I used to think Embassy Suites had the best breakfast, which was why I booked there this time, but I was very disappointed.

2026-03-06 • via Nuitee
K
Kenneth • family_with_children • us
10
2026-03-03 • via Nuitee
A
Antoinette • solo_traveller • us
2
I will never come back
Pros:

Property has nothing good

Cons:

Hotel is under construction which wasn’t disclosed during booking, the pool is not available, breakfast was horrible and the staff were rude.. my room was dirty and the microwave had no plate

2026-03-02 • via Nuitee
P
Pierce • couple • us
8
2026-02-27 • via Nuitee
E
Emrakh • couple • us
10
2026-02-23 • via Nuitee
5
564christies • Business
2
Not a Hilton experience that I expected
Pros:

The webpage does not show all the renovations that are going on right now, Feb '26. I can deal with renovations, but razor blades lying on the floor where they had taken up part of the carpet? I did mention this to the front desk on my way out. The blankets on the bed had obvious holes in it. Looked like they just threw on any old rag and called it a comforter.

2026-02-18 • via Tripadvisor
K
Kristen • solo_traveller • us
5
Front desk staff was great! Nice and attentive. But I believe during construction, it may shit been closed. We were on t
Pros:

The location. Inside is renovation, looks like a ghost town/scary movie

Cons:

Being open during renovations, looked scary. Pool didn’t work, bucket in workout room, dust everywhere besides the bar area.

2026-02-11 • via Nuitee
B
Brittany • extended_group • us
2
2026-01-29 • via Nuitee
S
Stephanie • couple • us
9
2026-01-26 • via Nuitee
K
Karen • solo_traveller • us
3
Booking doing demolition
Pros:

The location

Cons:

When I got there, I did not realize the place was under construction. It was not fit to have guests in. I am shocked that the embassy would even book stays in this environment. Dusty, debris unimaginable. I could not get my money back because I did a 3rd party book. Also, I opened my room to another couple already in the room? How do you make that mistake? Unreal finish to 2025, New Years Eve.

2026-01-23 • via Nuitee
K
Katrina • family_with_children • us
7
Pros:

Everything was great. I was just surprised to find out, when I arrived, that the hotel was undergoing renovations. I think this should have been communicated when I booked my reservations.

Cons:

I was just surprised to find out, when I arrived, that the hotel was undergoing renovations. This should have been communicated when I booked my reservations.

2026-01-22 • via Nuitee
J
Jason • solo_traveller • us
5
Got the job done for what I was in town for.
Pros:

Comfortable bed, a clean room that was a nice size

Cons:

Bathroom in the room had paint peeling on the ceiling and a light fixture that was broken. Other parts of the room seemed to be in functional but substandard condition as well.

2026-01-20 • via Nuitee
A
Allen • couple • us
9
Happy. Passing thru to Niagara Falls
Pros:

I’m always satisfied with Embassy Suites. The breakfast is so very good

2026-01-19 • via Nuitee
P
Patricia • family_with_children • us
2
Would never stay here again
Pros:

Breakfast

Cons:

No shuttle but it is advertised on their website. Rooms were nasty. Pull out bed was nothing but springs in your back. One remote for both rooms. Charged for incidentals but that was not disclosed when we booked.

2026-01-19 • via Nuitee
M
Mary • family_with_children • us
1
Unsanitary and gross
Cons:

There was no bathroom door - there was a shower curtain in lieu of a door.

There was mold up and down the wall next to my bed. Room 515. I have pictures.

Told the front desk and the gentleman barely looked at me, I held up the picture to show him and he said ok I’ll tell facilities. He didn’t seem to want to be bothered. That’s disgusting and not safe to breathe and should not be a room being rented out!!!

2026-01-19 • via Nuitee
R
Ronald • couple • us
8
2026-01-19 • via Nuitee
T
Terri • couple • us
1
Please Do Better
Pros:

Didn’t Check In

Cons:

It’s Horrible

2026-01-19 • via Nuitee
L
Lawrence • couple • us
6
We were disappointed, because we expected more from Embassy Suites.
Pros:

Location. Newly refurbished room was nice.

Cons:

Under renovation. Noisy and dusty during the day, with industrial smells from the work. Housekeeping staff not careful—room not vacuumed, coffee cups/glasses not replaced. Bathroom sink cracked.

2026-01-18 • via Nuitee
P
Pedro • solo_traveller • pt
8
2026-01-16 • via Nuitee
J
J276VKjasonm • Business
2
Do you like sh** on your floor? Because that’s what maybe waiting here
Pros:

Don’t stay here.
I checked in - the front lobby looked like raccoons lived there. The place is under renovations, but that’s no excuse for your lobby looking like nobody gives a damn. I get to my room and the floor is covered in what I can only hope was dirt/silt (and not dried human feces). The sink looked like something had exploded in it and was covered in some kind of residue. I returned to the desk to let them know and requested another room only to be told they were sold out. It was 11:30pm at night. As I was leaving to walk across the street to the Marriott Courtyard, the night manager tells me he’s suddenly found another room for me. Hard pass.

I cannot believe Hilton allows their name to be put on a property like this. I’m a Gold Honors member and was tossed out into the night because these people had no idea their rooms had literal sh** all over the floor. I’d say it was all just some bad luck, but this was a franchisee who doesn’t give a damn thinking that instead of being the hospitality business he could be in the f*** you business.

If there were any sanity in the world, Hilton would revoke your franchise immediately to protect its global brand from loser operators like this one.

2026-01-13 • via Tripadvisor