Hotel MyStays Otemae

Hotels
Mystays Hotel Management
7.8 (111 reviews)
1-3-2 Tokui-cho, Chuo-ku, Osaka, Osaka-fu, 540-0025 , Osaka , JP

Facilities

Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Conference space
Multilingual staff
Front desk (limited hours)
Parking (limited spaces)
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Spacious rooms
Cons:
Limited housekeeping services

Categories

Cleanliness
6.16
Limited housekeeping services mentioned, indicating lower cleanliness.
Service
8.13
Standard service quality for a hotel of this rating.
Location
8.17
Standard quality for this hotel tier.
Room Quality
8.12
Standard quality for this hotel tier.
Amenities
8.15
Standard quality for this hotel tier.
Value for Money
8.11
Standard quality for this hotel tier.
Food and Beverage
8.16
Standard quality for this hotel tier.
Overall Experience
7.43
Overall experience aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:58

Property Description

Experience the perfect blend of comfort and convenience at Hotel MyStays Otemae in Osaka's vibrant Chuo district.

Comfortable Accommodations
Indulge in one of our 110 spacious, air-conditioned rooms featuring kitchenettes, private balconies, and modern amenities to ensure a relaxing stay. Whether you want to whip up a quick meal or unwind with a 22-inch LCD television, we have you covered!

Convenient Features
Enjoy complimentary wireless internet access throughout the hotel, making it easy to stay connected. Our friendly multilingual staff is always available to assist with luggage storage and laundry facilities, providing you with a hassle-free experience.

Prime Location
Discover the best of Osaka just moments away! With iconic attractions like Osaka Castle and the lively Dotonbori district within a short distance, your adventure starts right outside our doors.

Don’t wait—book your stay at Hotel MyStays Otemae today!

Important information:

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

7.8
Based on 111 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 7.43
H
hiromi solo_traveller jp
5
Pros:

駅近だったのと
スタッフがよかった!

Cons:

建物が古くて、バスタブにお湯ためて排水したら、体洗う部分が水浸しになった。

排水がつまってるのですかね?

2026-05-09 via Nuitee
A
Ana Mafalda couple pt
8
2026-05-09 via Nuitee
あゆ美 solo_traveller jp
8
2026-05-07 via Nuitee
尾畑 extended_group jp
7
2026-05-07 via Nuitee
M
masakazu couple jp
10
Pros:

対面テーブルがあるので部屋のみに良い

2026-05-06 via Nuitee
ごんぼ solo_traveller jp
10
2026-05-06 via Nuitee
A
Amanda solo_traveller br
8
we had a great stay
Pros:

great rooms, space was very good for 4 people - specially since we were among friends and not family, having separate rooms helped a lot!

Cons:

there being only one elevator was a bit limiting, we were on the last floor so there was always a bit of a wait to leave / get to the room

also, location was okay - there are more interesting locations in Osaka, but it was easy to go around by public transportation and get wherever we wanted to go - for the price we payed, we felt it was a good deal

2026-05-06 via Nuitee
S
Sascha solo_traveller de
10
2026-05-05 via Nuitee
U
Unryu couple jp
8
2026-05-05 via Nuitee
P
Pongsakorn couple jp
8
2026-05-05 via Nuitee
D
Donna extended_group au
9
I love my time here. We will be back even with the extra tax.
Pros:

I love staying at this motel. The staff are super friendly and the location is perfect for me.

Cons:

The mattress was a little firm for my liking. If you stay in one of the apartments for an extended stay, you will have to pay extra tax for being over a certain amount per person per night. Our extra tax was ¥200 per person x 3 per night x 20. It adds a bit extra to your bill if you are not expecting it.

2026-05-04 via Nuitee
H
Heinz-Peter couple be
8
Great place to be - would surely stay there again
Pros:

Great location and calm and comfortable

2026-05-03 via Nuitee
M
Marion solo_traveller au
10
Pros:

All good 👍

2026-05-03 via Nuitee
I
Ioannis couple gb
10
Amazing location people and room 10/10
Pros:

The staff were amazing and very very friendly the room was huge for Japan standards way bigger that we expected
The location was 10/10 we get everything we need
Even there were laundry and drier machines next to the receptions I would recommend this hotel without a second thought

2026-05-02 via Nuitee
O
Ozipek solo_traveller gb
8
Pros:

It is quite spacious for four people, for Japan standards in my opinion.

Cons:

Could have been a little bit more cleaner

2026-04-30 via Nuitee
M
MARIA couple gr
8
2026-04-29 via Nuitee
D
DEEPANCHAKRAVARTHI solo_traveller jp
8
Pros:

The location and facilities were good. The room is big enough for a couple to stay comfortably

Cons:

Though I asked for a non-smoking room, I saw a cigarette bud on the balcony. And we could hear from next door neighbors at late night.

2026-04-29 via Nuitee
M
Mariko extended_group jp
7
値段相応でした。
Pros:

電子レンジがあったので助かりました。駅からも近いし値段もお手頃で良かったです。

Cons:

良くも悪くも普通のマンションをそのままホテルにしているので、ホテル感は無いです。テーブルやレンジがあるのは便利だけど給湯器やコンロが「ある」けど使わない(使えない)からてっきはしてほしい。お湯の調節もわからなかった。冷蔵庫の奥に前の人のレシートが残ってたので清掃をもう少し丁寧にしてもらえたら嬉しいです。
今はホテルが高いので、3人でリーズナブルに泊まれたので細かい所を除けば便利で良かったです。

2026-04-28 via Nuitee
柳田 solo_traveller jp
7
Pros:

キッチンが有り、外食に飽きてきた頃だったので大変良かったです。

Cons:

他の方が書いていた通り、コンセントが少なくて不便でした。

2026-04-28 via Nuitee
M
Mineko couple jp
7
思っていたより快適でした。
Pros:

部屋の広さ、キッチンのある点

Cons:

二箇所の段差で何度か転びそうになりました。

2026-04-28 via Nuitee