Hotel MyStays Otemae

We arrived very early after a short trip from Kyoto and they let us into our room early. The room was spacious and had a kitchenette. That was the end of the good points. There were lots of issues. Where to begin! The hotel was old. Nothing had been updated in a long time. The hallway outside our room wasn't even completely indoors. It was unfinished with a concrete floor and looked worse than a university dorm hallway. There was always bags of cleaning stuff or something all over the hallways outside our room even though there wasn't any room cleaning. The windows were very old and cheap and there was NO soundproofing. We could hear normal conversations on the road outside from our 2nd floor room. Vehicles were very noisy as they passed. Fortunately it wasn't on a particularly busy street. There weren't enough towels ... only one set for each of us. And there was no toaster in the kitchen. But the staff did provide both a toaster and more towels immediately when we asked. All of the staff were very helpful and attentive. But everything in the room was lower quality. The towels were cheap. For dishes there were only two small plates and two bowls. The bathroom was veyr cramped and poorly designed. The only mirror in the unit was in the bathroom but there was no power outlet in the bathroom. The lights sometimes didn't come on for a while. The wife was often very weak.

Very average. Small bathrooms..

Spacious, however limited housekeeping services.

We just needed a 12 hour sleepover stay in Osaka after going to the world expo, and the price was amazing for this place with a small kitchen and enough beds to sleep six.

This is a budget hotel that has a decent amount of amenities depending on the room type. The dryers in the laundry area don’t do an adequate job (so you’ll need to head to a nearby coin laundry to dry your clothes) and the rooms are very much out of a 1980’s Japanese condo (dated furnishings, stove, bathroom, etc). It’s one of the more affordable options in Osaka, and decent for a family, but you should manage your expectations accordingly.

Great location near Osaka Castle. Spacious room for a family of 4. Plenty of dining options in area. Overall, it was a great stay for us.

Clean and small perfect for travel

Overall the hotel is fine but it could stand to equip each apartment with a bit more cutlery and upgrade the stoves. In the morning when making breakfast the apartment often smelled of gas because igniting the stove was difficulty possibly because it was old. Otherwise the hotel is great, comfortable beds and pillows, clean, and convenient to train and food! I would RECOMMEND for families esp. because the rooms are spacious.

We found this accomodation very well situated to get around Osaka easily. The staff were lovely. Having washing and drying facilities on site was very helpful. Good range of food options and supermarkets close by.

Great facility

We arrived much later than expected but we were greeting by a friendly overnight staff that helped us check in with no problems. The rooms were clean and comfortable. Also a great location. Easy to get to everything from here as a centralized train station is very close. Definitely would stay here again.

Great place to stay. Easy to get around. Good location

About 2 block from Metro station.
Quiet area.
About 20 minute walk to Osaka castle.
Friendly staff.

Enjoyed unique Japanese-style bathroom, kitchen and bedroom.
Wouldn't mind staying there again.
Staff was very professional and courteous.

Affordable,clean and nice staff.

The hotel is near convenience storea and good restaurants! also near Osaka castle and train station ! The staff were very helpful and the place was comfortable to stay in!

We LOVED staying here. We were very pleasantly greeted by the front desk staff who explained everything we needed to know about the facilities. The area is quiet for the most part, though there is a fire station nearby, so be aware of that. It's fairly quiet though :) There is a Family Mart almost immediately to the left of the hotel, and plenty of subway entrances. A fantastic stay!

Just randomly picked this hotel but I find was an excellent service. Nice beds, spacious and friendly staff. Will come back next time:)

If is your first time in Osaka this is not the place to stay at an they don't understand English not helpful didn’t feel welcome ☹️

Ours was a late booking for 4 days during a 13-day trip to visit family in Osaka. The non-smoking suite with bedroom and 'living room' with kitchen facilities was a little dated but everything was clean and worked and we enjoyed it. However, anyone over 6 feet tall should pay attention to the low door and ceiling heights! We had a balcony which faced on to another tall building and kept our room void of daylight and no outlook, but we were out from early till late and weren't bothered by the lack of daylight in the room. That said, the only criticism we had was of some disturbance from the room above in the early hours of the morning during the last two days of our stay, which sounded like furniture being moved and pulled across the floor, and lasted intermittently over a period of about two hours.