Comfort Inn & Suites Lubbock West

Hotels
•
Comfort
9 (640 reviews)
3430 West Loop 289 , Lubbock , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Heated pool
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking
Swimming nearby

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room condition problems

Categories

Cleanliness
7
Multiple reviews mentioned cleanliness issues, including dirty bathrooms and rust.
Service
10
Many reviews praised the helpful and friendly staff.
Location
10
Consistently noted as convenient and close to necessary areas.
Room Quality
8
Some positive mentions, but numerous complaints about poor conditions.
Amenities
9
No major negative feedback, though some amenities seemed lacking.
Value for Money
9
General sentiment indicates fair pricing for quality, despite some issues.
Food and Beverage
10
Breakfast was highlighted positively in multiple reviews.
Overall Experience
9
Mixed reviews, with significant positive aspects but notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:39

Property Description

Convenient Location
Located just off Loop 289, the Comfort Inn & Suites offers easy access to downtown and nearby attractions like Texas Tech University and Buffalo Springs Lake.

Amenities Galore
Enjoy complimentary hot breakfast, high-speed internet, and local calls. Unwind in the indoor pool, sauna, or exercise room. Business travelers can make use of the executive boardroom, business center, and fax services.

Cozy Rooms with Modern Amenities
Each guest room features a refrigerator, microwave, flat-screen TV, and more. Some rooms even come with plasma TVs. Laundry facilities are available for added convenience.

Book your stay at Comfort Inn & Suites for a comfortable and convenient experience in Lubbock!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 640 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 8
Amenities: 9
Value for Money: 9
Food and Beverage: 10
Overall Experience: 9
C
Cozby • family_with_children • us
6
2026-04-03 • via Nuitee
E
Eunice • couple • us
9
Stay was good and the view from my room was nice. Very comfortable bed once you can climb in it.
Pros:

Egg, sausage was good.

Cons:

Bed too high . I'm had a hard time trying to get in. Put a step in the room.

2026-04-01 • via Nuitee
C
Christina • extended_group • us
3
Property overall needs attention!
Pros:

The breakfast and morning staff were very polite and helpful.

Cons:

The front desk person that was there when we checked in was rude. I tried being extra nice thinking maybe he was just having a bad day but that didn't help. I had my grandchildren with me so we ordered take out but they didn't bring us plasticware or paper plates so I went to the front to ask for some but no one was there so I proceeded to the dining room to see if maybe it was open but as I opened the door he came around the corner and asked what I was doing. I told him I was wanting to see if I could get some paper plates and plasticware and proceeded to tell me yes but next time ask first don't just grab stuff. I hadn't even grabbed anything and if he was at the front desk I would've asked. Overall, I think the property needs some upkeep, cleanliness and pull out couch were not so great. We will not be staying here again!

2026-03-30 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-03-28 • via Nuitee
S
Silvestre • family_with_children • us
10
2026-03-26 • via Nuitee
O
Oltivero • family_with_children • us
8
2026-03-23 • via Nuitee
M
Marie • family_with_children • us
10
2026-03-23 • via Nuitee
T
Terrie • couple • us
7
2026-03-11 • via Nuitee
L
LoriandChris • couple • us
10
2026-03-10 • via Nuitee
D
Durwood • couple • us
4
Not what I expected, not good. Staff was good though.
Pros:

Poor my brother stayed at La Quinta. I happened to go there after stopper breakfast at Comfort Inn. La Quinta was way better.

Cons:

The elevator floor was nasty from people walking in with wet from the pool. The chair in room 323 where we stayed had a hole in it. Carpet was not as clean as I would like. The toilet seat slid from side to side.

2026-03-09 • via Nuitee
P
Peck • extended_group • us
9
I would stay there again.
Pros:

Very tasty breakfast and a wonderful front desk person. We arrived on an evening where most of the hotels were sold out. The best part of our stay were the double king beds. It made our stay, made our evening and made it for a very restful stay.

Cons:

I like everything but I would consider purchasing new bed sheets.

2026-03-08 • via Nuitee
D
Darlene • family_with_children • us
8
2026-03-05 • via Nuitee
D
Diana • family_with_children • us
4
2026-03-01 • via Nuitee
B
Brown • couple • us
10
Comfortable and clean.
Pros:

Great rooms and a good value.

Cons:

A little noisy at times.

2026-02-28 • via Nuitee
D
David • family_with_children • us
8
Good Place to Stay
Pros:

Good breakfast, friendly staff, clean.

2026-02-28 • via Nuitee
K
Kimberly • extended_group • us
10
Enjoyed our stay.we will stay here again when we come to Lubbockagain to see my niece dance at Tech.
Pros:

The property was clean and nicely decorated.

2026-02-27 • via Nuitee
R
Ron E • solo_traveller • us
10
Really enjoyed the young man at the front desk very resourceful and very useful
Pros:

Very clean

Cons:

No complaints

2026-02-27 • via Nuitee
S
Susan • couple • us
9
2026-02-26 • via Nuitee
A
Alejandra • family_with_children • us
10
2026-01-20 • via Nuitee
A
Abelina • family_with_children • us
10
2026-01-19 • via Nuitee