Hotel Hermitage

Hotels
9 (1093 reviews)
Vicolo Marzio,1 (Piazza Del Pesce) , Florence , IT
+39 055 287216

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Well-designed rooms
Cons:
Limited breakfast options
Small room sizes
Cleanliness inconsistencies

Categories

Cleanliness
8.46
The reviews mentioned issues with cleanliness in the bathrooms and overall maintenance.
Service
9.93
Friendly personnel and helpful with luggage were frequently mentioned.
Location
9.97
The hotel is centrally located, steps from major attractions.
Room Quality
8.42
Rooms varied; some were small and had issues, but others were well-designed.
Amenities
8.45
Limited amenities were noted, like dated TV and minimal breakfast options.
Value for Money
8.91
Good overall value considering the location and service quality.
Food and Beverage
8.46
Breakfast was decent but lacked diversity and quality in some offerings.
Overall Experience
9.43
Despite some downsides, guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:49

Property Description

Panoramic Views of Florence

Located next to the iconic Ponte Vecchio, Hotel Hermitage offers breathtaking panoramic views of Florence’s historic center from its exclusive rooftop terrace.

Charming Traditional Rooms

Indulge in the comfort of air-conditioned traditional rooms at the Hermitage, featuring TV, private bathrooms, and a shower or spa bath. Adorned with antique furniture and Florentine rugs, some rooms offer picturesque views of the Arno River.

Delightful Dining Experience

Start your day with a continental buffet breakfast served on the terrace, showcasing the beauty of warm weather. Treat yourself to cappuccino, pastries, or a refreshing drink from the bar while taking in stunning views of the Palazzo Vecchio.

Experience the allure of Florence at Hotel Hermitage - book your stay now and immerse yourself in the city's rich history and beauty.

Important information:

Hotel Hermitage can arrange parking for guests at a nearby location for an additional fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

9
Based on 1093 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
D
Dana • couple • us
9
2026-10-30 • via Nuitee
M
Martina • couple • cz
9
Pros:

Lovely decor… great breakfast… friendly staff… amazing roof terrace with great food and views

2026-10-29 • via Nuitee
Z
Zola • couple • ar
8
Pros:

La ubicacion y la atencion!

Cons:

La distribución de la habitación y las camas.

2026-10-28 • via Nuitee
C
Claudia • couple • xx
8
Pros:

Top Lage

Cons:

Zufahrt mit dem Auto ist eine Herausforderung

2026-10-28 • via Nuitee
L
Luigi • extended_group • it
10
Soggiorno a Firenze Centro
Pros:

Un hotel con uno style retrò tutto particolare, la posizione vicina a Ponte Vecchio e gli Uffizi di Firenze, la vista sulla città.
La colazione in una sala panoramica con buona varietà di dolce e salato.

Cons:

L'entrata è un po' stretta e poco visibile, La reception è al 5° Piano comunque accessibile con ascensore.

2026-10-27 • via Nuitee
C
CHUCHU • couple • cn
10
2026-10-27 • via Nuitee
C
CT • couple • de
10
Pros:

Top Lage und trotzdem nicht laut im Zimmer.
Tolles, bis ins letzte Detail gestaltetes, Hotel mit Charme und Charakter
Alles fußläufig zu erreichen, das Restaurant und die Lobby haben eine tolle Aussicht auf die Ponte Vecchio

Hilfreiches Personal

Cons:

das Bett könnte ein bisschen länger sein

2026-10-26 • via Nuitee
H
Hanne • extended_group • dk
9
Fremragende beliggenhed
Pros:

Fremragende beliggenhed lige ved Ponte Vecchio. Få skridt til centrum og alle seværdigheder. God og hyggelig stemning, venligt og imødekommende personale. God restaurant med formidabel udsigt til Palazzo Vecchio og floden og tagterrasse.

Cons:

Det er et lille hotel med reception på 5. sal og kun en enkelt , meget lille elevator. Værelset var egentligt for lille til to personer.

2026-10-25 • via Nuitee
S
Stephen • couple • us
10
Classic hotel in a great location
Pros:

Great location

Cons:

Small elevators.What else is new in Europe?

2026-10-24 • via Nuitee
H
Holly • couple • us
7
This hotel is great for its location.
Pros:

The location was awesome. Our room overlooks the famous Ponte Vecchio bridge. It was walking distance to all the major attractions and ample dining options.

Cons:

The lift was extremely small and our room 4 floors up.

2026-10-22 • via Nuitee
C
Claudia • family_with_children • it
8
La dimensione raccolta, la cortesia del personale e la cura dei dettagli sono un plus.
Pros:

La posizione è centralissima ma allo stesso tempo riparata rispetto alla folla a pochi metri. Impagabile la colazione con vista, anche all'aperto sul piccolo terrazzo in caso di bel tempo.

Cons:

servirebbe una piccola manutenzione ai sanitari del bagno che pure sono molto funzionali.

2026-10-22 • via Nuitee
B
Brenda • extended_group • us
9
Excellent value and property rooms are great, but be prepared for the stairs
Pros:

Excellent location, comfortable rooms, great breakfast, and very friendly and helpful staff

Cons:

Mandatory one plus flight of stairs to get to the elevator

2026-10-20 • via Nuitee
J
Judy • solo_traveller • us
9
Great location for walking to all the attractions
Pros:

Great location just steps away from Ponte Vecchio and a few minutes walk to the Uffizi Gallery. Quiet rooftop terrace restaurant. Good breakfast. Very helpful staff.

Cons:

I would definitely stay there again, but would avoid having a car next time!! With all the one way and narrow streets (and lots of pedestrians), getting to the hotel was difficult and getting to the overnight parking garage was a challenge!!

2026-10-20 • via Nuitee
K
Kara • solo_traveller • gb
6
Cute Hotel but Noisy
Pros:

The hotel is very sweetly designed with characterful touches, and the location is perfect. The rooftop restaurant is also fabulous, excellent food and views.

Cons:

This is an extremely noisy hotels with walls like paper. I was originally put in a 4th floor room directly below the commercial kitchen with loud banging/ audible movement going on until midnight then starting up again at 7am. I then moved to a first floor room next to the cleaning closet which was also loud beginning early mornings. I suppose it would be fine if you aren't a light sleeper but this is definitely something to be aware of.

2026-10-16 • via Nuitee
W
Wigdahl • couple • us
4
Pros:

Location to city center

Cons:

Stairs, rooms were very small, extremely noisy, our room was below the restaurant. It was constant banging from noon till midnight on the ceiling above our room.

2026-10-16 • via Nuitee
A
Alper Can • couple • tr
8
Pros:

Location

Cons:

Check in 4 pm too late but they let us drop our bags. And a little bit expensive.

2026-10-15 • via Nuitee
M
Mirsada • solo_traveller • us
10
2026-10-14 • via Nuitee
J
Joanna • couple • au
5
2026-10-14 • via Nuitee
G
Gary • couple • us
9
Love Florence but will book a different hotel next time.
Pros:

Great Location. Breakfast was excellent.

Cons:

Room and bath small (expected in Europe, but bordered on uncomfortably cramped). Didn't really have a bar. Just a nice lounge with liquors on a cabinet unattended with sign to ask staff for help.

2026-10-14 • via Nuitee
S
Solidea • couple • it
10
2026-10-13 • via Nuitee