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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Ironing service
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Dry cleaning
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Breakfast in the room
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Daily housekeeping
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Accessible parking
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Electric vehicle charging station
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Wine/champagne
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Fruits
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Pet bowls
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Bike tours
Review Highlights
Categories
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Property Description
Panoramic Views of Florence
Located next to the iconic Ponte Vecchio, Hotel Hermitage offers breathtaking panoramic views of Florence’s historic center from its exclusive rooftop terrace.
Charming Traditional Rooms
Indulge in the comfort of air-conditioned traditional rooms at the Hermitage, featuring TV, private bathrooms, and a shower or spa bath. Adorned with antique furniture and Florentine rugs, some rooms offer picturesque views of the Arno River.
Delightful Dining Experience
Start your day with a continental buffet breakfast served on the terrace, showcasing the beauty of warm weather. Treat yourself to cappuccino, pastries, or a refreshing drink from the bar while taking in stunning views of the Palazzo Vecchio.
Experience the allure of Florence at Hotel Hermitage - book your stay now and immerse yourself in the city's rich history and beauty.
Hotel Hermitage can arrange parking for guests at a nearby location for an additional fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. No extra charges.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
Children up to and including 2 years old stay for € 10 per person per night when using an existing bed.
Children from 3 years old to 17 years old stay for € 50 per person per night when using an existing bed.
People 3 years old and over stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Loved this quirky hotel. It was in a great location, Everything was thought about with lots of nice, little touches. It was comfortable with a fab lounge area. The breakfast was perfect for what we needed, and a nice touch was the staff remembered how we liked our coffee. The room was perfect size wise with a big bathroom. Would definitely stay there again.
The entrance and lift. It wasn't very clear about how to get to reception. The lift was tiny, it was only big enough for two people at a time.
l'emplacement
ON ne peut plus accéder à la terrasse car maintenant elle est réservée pour un restaurant. c'était un atout de cet hotel. Dire qu'il y a une terrasse ,c'est de la publicité mensongère.Au petit déjeuner il faut payer pour avoir des oeufs.
The location and front desk staff were helpful.
AC didn’t work. When I tried to cancel my booking they made a lie up and said I wasn’t within my time frame. I asked for money back and they refused. I believe this place looks nice but in reality it is a real dump. Beds are super uncomfortable ans no one actually willing to help.
Tutto meraviglioso sembrava di stare in un film di Wes Anderson
Nulla
the coffee
Veldig sentralt, koselig lite hotell, god frokost. Kjempefin utsikt fra hotellets restaurant til Ponte Veccio broen.
Ingenting
La vue sur le Ponte Vecchio. La situation au coeur des quartiers historiques. La qualité de l’accueil.
Tout était bien !
location
5th floor reception, hard beds
Good central location, breakfast good with amazing views. Rooms have size and are nice.
No iron for clothing, but staff was friendly to share a steamer which was still nice.
Can't get a better location than the Hotel Hermitage, right at the root of the Ponte Vecchio. We LOVED the decor and vibe - artsy tropical safari (is that a thing?). So many details they get right (amenities kit in bathroom, slippers, monogrammed dishes, etc). Breakfast is in a delightful room and though simple, worked well for us. you can also order more off a menu. Regret not making a reservation for their upstairs restaurant - it looked wonderful.
Floor in the room was a little dirty unfortunately. And the bathroom was small, but didn't expect more. We were ok using the stairs but if you have a lot of big luggage, know the elevator is tiny.
Right outside our front door was the bustling old town of Florence. Everything steps away. Loved this boutique hotel. Beautiful roof top patio and bar, lovely room. everything we needed. Clean, comfortable, even cozy it was decorated in a lovely way.
no complaints
posizione praticamente sopra Ponte Vecchio.
colazione discreta (poco salato) ma da uno splendido ultimo piano con vista sui tetti.
isolamento acustico delle finestre/porte
scelta di cibo salato a colazione
Perfect location! Seriously you couldn’t ask for a better location. So close to everything. I mean you have a little bar and gelato place right below the hotel. Breakfast was good with a great view. Book the restaurant terrace for a romantic evening!
L’emplacement, le confort, le petit-déjeuner
Que l’établissement ne nous communique pas en avance le parking et son accès qu’il propose aux clients . Ca nous aurait évité de tomber à priori sur le plus cher 😩
It was in the middle of everything, almost on the bridge, around the corner from the uffizi. A 5 min Walk from the duomo.
The rooms were lovely and the breakfast room magical, especially sitting outside on the roof
Nothing
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