AC Hotel by Marriott Penang

Hotels
•
AC Hotels by Marriott
8.4 (3212 reviews)
213, Jalan Bukit Gambir , Bayan Lepas , my

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Comfortable rooms
Cons:
Limited food options
Cleanliness issues
Room comfort issues

Categories

Cleanliness
8.09
General comments indicate cleanliness but some mention drainage smell.
Service
8.87
Staff described as very helpful, especially with lost belongings.
Location
9.1
Many positive remarks about the convenience and accessibility of the location.
Room Quality
8.46
Generally comfortable rooms were noted, with some room for improvement.
Amenities
8.28
Amenities were satisfactory but limited options for TV channels and some adults expressed a need for improvements.
Value for Money
8.04
Some reviews mention pricing concerns compared to quality, considered above average.
Food and Beverage
7.89
Limited food options and breakfast choices did not meet expectations.
Overall Experience
8.47
Overall satisfaction met, with highlights on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:06

Property Description

Convenient Location: AC Hotel by Marriott Penang is strategically located near Penang International Airport, making it easily accessible for travelers.

Modern Amenities: Enjoy a comfortable stay in our air-conditioned rooms with satellite TV and marble bathrooms, along with free WiFi throughout the property.

Dining Options: Indulge in a variety of Asian and Western dishes at our on-site restaurant, and kickstart your day with a delicious buffet breakfast.

To experience a seamless blend of comfort and convenience, book your stay at AC Hotel by Marriott Penang now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that reservations for 5 rooms or more require a full prepayment of the total reservation charges to guarantee your booking.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3212 reviews
Cleanliness: 8.09
Service: 8.87
Location: 9.1
Room Quality: 8.46
Amenities: 8.28
Value for Money: 8.04
Food and Beverage: 7.89
Overall Experience: 8.47
K
Kaladevi • solo_traveller • my
9
2026-04-18 • via Nuitee
A
anthony • couple • th
8
Good location, reasonably priced hotel
Pros:

Breakfast good, clean rooms

Cons:

nothing

2026-04-18 • via Nuitee
M
Maheswaran • solo_traveller • my
10
2026-04-16 • via Nuitee
T
THANK FONG • couple • my
8
Satisfied overall
Pros:

Very near to Penang International Airport

Cons:

No restaurant for dinner at hotel

2026-04-16 • via Nuitee
H
Harvinder • family_with_children • au
10
Fantastic
Pros:

The cleanliness and modern look of the rooms. Pillows were great and air conditioning was working as intended.

Cons:

The strong closing of the doors when entering or leaving the room.
The requirement to always validate the touch and go card when leaving the car park as sometimes the card is left in the car.

2026-04-14 • via Nuitee
A
Asha • family_with_children • my
8
2026-04-14 • via Nuitee
L
Lex • solo_traveller • my
8
Convenient
Pros:

Location

Cons:

The toilet could be bigger for shower

2026-04-13 • via Nuitee
T
Teng Chou • solo_traveller • my
10
Pros:

Clean and spacious room

Cons:

Soundproof need to be improved as my room is linked room. Hence can still heard the other room sound when they talk or laugh loudly.

2026-04-13 • via Nuitee
J
Jia • couple • my
8
2026-04-11 • via Nuitee
A
Adibah • couple • my
9
Really enjoyed our stay at AC Hotel with the good services rendered by the staff
Pros:

The service rendered by the staff were superb. Had my knee surgery recently so I’m walking with a stick. The staff was extremely helpful as he gave me permission to park my car near the hotel lobby.

Cons:

None

2026-04-09 • via Nuitee
V
Vikas • extended_group • in
10
2026-04-09 • via Nuitee
T
Thiyagazb • family_with_children • my
9
2026-04-09 • via Nuitee
S
Soh • solo_traveller • my
8
2026-04-09 • via Nuitee
L
Lim • family_with_children • my
7
Pros:

I like the
cleanliness
Parking
Environment
Facility

Cons:

The Suit Wing I got
A bit old

Bed is not that comfortable

2026-04-06 • via Nuitee
L
Lee • solo_traveller • sg
8
Maybe should be priced at RM 300 per day/night. In my opinion.
Pros:

Acceptable.

Cons:

All all right.

2026-04-06 • via Nuitee
P
PHSoo • family_with_children • my
9
Pros:

The room's cleanliness.

Cons:

The location: quite a distance from non halal restaurants.

2026-04-05 • via Nuitee
K
Khuzaifah • family_with_children • my
10
2026-04-04 • via Nuitee
A
aida akhiar • family_with_children • my
10
2026-04-04 • via Nuitee
W
Weedaad • solo_traveller • us
10
Perfect for an overnight stay and within 15 min from the airport.
Pros:

The staff makes the hotel!

2026-04-04 • via Nuitee
L
Lim • couple • my
6
2026-04-04 • via Nuitee