AC Hotel by Marriott Penang

Hotels
•
AC Hotels by Marriott
8.4 (3503 reviews)
213, Jalan Bukit Gambir , Bayan Lepas , MY
+60 4-646 8000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Comfortable rooms
Cons:
Limited food options
Cleanliness issues
Room comfort issues

Categories

Cleanliness
8.09
General comments indicate cleanliness but some mention drainage smell.
Service
8.87
Staff described as very helpful, especially with lost belongings.
Location
9.1
Many positive remarks about the convenience and accessibility of the location.
Room Quality
8.46
Generally comfortable rooms were noted, with some room for improvement.
Amenities
8.28
Amenities were satisfactory but limited options for TV channels and some adults expressed a need for improvements.
Value for Money
8.04
Some reviews mention pricing concerns compared to quality, considered above average.
Food and Beverage
7.89
Limited food options and breakfast choices did not meet expectations.
Overall Experience
8.47
Overall satisfaction met, with highlights on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:06

Property Description

Convenient Location: AC Hotel by Marriott Penang is strategically located near Penang International Airport, making it easily accessible for travelers.

Modern Amenities: Enjoy a comfortable stay in our air-conditioned rooms with satellite TV and marble bathrooms, along with free WiFi throughout the property.

Dining Options: Indulge in a variety of Asian and Western dishes at our on-site restaurant, and kickstart your day with a delicious buffet breakfast.

To experience a seamless blend of comfort and convenience, book your stay at AC Hotel by Marriott Penang now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that reservations for 5 rooms or more require a full prepayment of the total reservation charges to guarantee your booking.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.4
Based on 3503 reviews
Cleanliness: 8.09
Service: 8.87
Location: 9.1
Room Quality: 8.46
Amenities: 8.28
Value for Money: 8.04
Food and Beverage: 7.89
Overall Experience: 8.47
N
Nagami • solo_traveller • jp
4
マリオットを汚している
Pros:

部屋は綺麗

Cons:

スタッフのホスピタリティの無さに驚き。携帯いじりながら物を持ってきたりなど普通。

2026-10-30 • via Nuitee
C
Chin How Zet • family_with_children • my
6
2026-10-29 • via Nuitee
W
Wen Chyi • extended_group • my
7
2026-10-28 • via Nuitee
P
Priscilla • couple • my
8
2026-10-26 • via Nuitee
H
Haleema Shahnaz • solo_traveller • gb
10
A comfy stay in Penang
Pros:

A great property with really friendly staff! I would recommend staying here and I would rebook.

Cons:

The only issue with the property is the location. Lots of things are going on in George Town and to get there you need to get a Grab which can be fast but this really depends on the traffic.

2026-10-23 • via Nuitee
M
Muhammad • solo_traveller • pk
9
2026-10-23 • via Nuitee
A
Ain • couple • my
9
2026-10-19 • via Nuitee
S
siti norhafizah • extended_group • my
8
2026-10-19 • via Nuitee
R
R Thayalan • extended_group • my
9
2026-10-17 • via Nuitee
N
Nurhafiza • couple • my
8
2026-10-17 • via Nuitee
B
Berends • solo_traveller • nz
10
I had a great stay and hope to stay again.
Pros:

The staff were very friendly, and the room was comfortable. I really liked having a magazine in the room to look at.

2026-10-16 • via Nuitee
Y
Yunjia • solo_traveller • cn
2
一瓶香水的代价，换我永远不会入住
Pros:

整体还可以

Cons:

服务态度，我遗忘了一瓶香水在客房，打过去协调，说邮件沟通，多次通过booking询问，也没回复，也没下文。丢的不是价值，是处理事件的态度

2026-10-15 • via Nuitee
A
Arbaiah • extended_group • my
9
2026-10-15 • via Nuitee
J
Jothi • solo_traveller • my
8
Pros:

Easy check in with friendly and efficient front desk.

2026-10-14 • via Nuitee
M
Maryam • couple • sa
10
2026-10-14 • via Nuitee
H
Hazlina • solo_traveller • my
8
Pros:

location

2026-10-13 • via Nuitee
Y
Yong Weng • family_with_children • my
10
Thank Q to your staff that offer us a family room at no extra cost. We really appreciate it
Pros:

Rooms are well kept
Thank Q for upgrading us to a family although we book on a one bed and a sofa

Cons:

None

2026-10-13 • via Nuitee
S
Shuh Ping • solo_traveller • my
7
Good for business Travellers
Pros:

Bedding, toilet and room is comfortable

Cons:

Breakfast is so so average

2026-10-10 • via Nuitee
K
Kah Hong • extended_group • my
6
Pros:

the check-in counter hospitality was good

Cons:

the lobby lift, oh my god...terrible

2026-10-09 • via Nuitee
I
Ishmah Musfirah • couple • my
10
2026-10-09 • via Nuitee