Hotel Gratte-Ciel Ariana

Hotels
5.7 (1649 reviews)
163 cours Emile Zola , Villeurbanne , fr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly personnel
Convenient location
Good breakfast
Cons:
Cleanliness issues
Outdated facilities
Inconsistent amenities

Categories

Cleanliness
3.34
Numerous complaints about cleanliness, with mentions of mold and dirt.
Service
7.31
Generally positive comments about the staff being friendly and accommodating.
Location
7.85
Good location with easy access to public transportation.
Room Quality
3.8
Reports of outdated furniture and maintenance issues, leading to discomfort.
Amenities
4.83
Basic amenities with complaints about water temperature and pressure.
Value for Money
5.79
Mixed feelings, with some positive aspects but significant dissatisfaction mentioned.
Food and Beverage
7.84
Breakfast is frequently highlighted as enjoyable and plentiful.
Overall Experience
4.81
Overall dissatisfaction expressed due to several critical issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:25

Property Description

Modern Building in Villeurbanne
Experience modern comfort at Hotel Gratte-Ciel Ariana, nestled in the vibrant heart of Villeurbanne. Our soundproofed rooms offer a peaceful retreat, complete with free Wi-Fi and air conditioning.

Convenient Location
Located just a 15-minute Metro ride away from Part-Dieu station, the conference center, and the scenic Tête d'Or Park, Hotel Gratte-Ciel Ariana provides easy access to the city's key attractions.

Comfort and Connectivity
Unwind in our cozy rooms, stay connected with complimentary Wi-Fi, and explore the city with ease from our central location. Book your stay at Hotel Gratte-Ciel Ariana for a memorable experience in Villeurbanne.

Important information:

Please ensure that you specify on your booking form the number of people who will be staying in your suite.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.

Location

Guest Reviews

5.7
Based on 1649 reviews
Cleanliness: 3.34
Service: 7.31
Location: 7.85
Room Quality: 3.8
Amenities: 4.83
Value for Money: 5.79
Food and Beverage: 7.84
Overall Experience: 4.81
C
Christelle solo_traveller ch
9
Hotel hyper confortable. Je me suis bien reposée
2026-03-21 via Nuitee
C
Christophe couple fr
2
On en rigole après coup, mais ce n’a rien à voir avec de l’hostellerie
Pros:

Je réfléchis,je ne trouve pas….

Cons:

Aucune hygiène,ce n’était pas de la poussière, mais un champ de moutons.
Porte d’entrée avec une serrure défoncée,Longs cheveux noirs au sol de la salle de bain ,placard pour habits avec des poussières au point de ne pas oser ranger nos vêtements, système de douche prêt à tomber…. Le buffet du petit déjeuner limite propre,surveillé par un colonel mal aimable….

2026-03-19 via Nuitee
M
Marie solo_traveller fr
7
2026-03-18 via Nuitee
R
redhouane solo_traveller fr
2
Cons:

Rien n'allait pour un 3 étoiles

2026-03-16 via Nuitee
M
Marie-thérèse solo_traveller fr
7
2026-03-16 via Nuitee
P
Patricia couple fr
8
2026-03-16 via Nuitee
C
Christine couple fr
1
LA CATASTROPHE
Pros:

la taille de la chambre.

L emplacement à côté des Gratté ciel

Cons:

Une embrouille sur la confusion d une annulation mal enregistrée. J ai payer deux fois

C est vieillot, avec de la moquette aux murs.
Ça sent mauvais. On entend le voisin faire ses besoins.

NOUS N AVONS PAS EU D EAU CHAUDE
. On nous a dit de laisser couler l eau pendant 20 mn. En vain. Nous n avons pas peu nous doucher !!!!!

2026-03-13 via Nuitee
C
Céline solo_traveller fr
6
Pros:

Chambre calme

Cons:

Hôtel vieillot
Ménage pas incroyable notamment le 1er jour

2026-03-13 via Nuitee
S
Sebastien solo_traveller fr
7
2026-03-13 via Nuitee
M
Morgan couple fr
2
Cons:

Toute les prises ne fonctionnait pas

2026-03-12 via Nuitee
Q
Quentin solo_traveller fr
8
2026-03-12 via Nuitee
B
Brigitte solo_traveller fr
6
Pros:

Bon accueil

Cons:

Vétusté, eau chaude non obtenue

2026-03-11 via Nuitee
E
Ettore solo_traveller fr
8
2026-03-09 via Nuitee
M
Marcel Charles couple fr
8
2026-03-08 via Nuitee
S
Suliman solo_traveller fr
7
2026-03-07 via Nuitee
E
Emma couple fr
6
2026-03-06 via Nuitee
J
Jean-Michel solo_traveller fr
8
2026-03-04 via Nuitee
N
Nathan solo_traveller fr
7
Bien
Pros:

Proche du métro

Cons:

.

2026-03-02 via Nuitee
T
Tatiana couple fr
1
Nous avons quitté les lieux impossible de dormir dans cet endroit
Pros:

La sympathique hôtesse d’accueil

Cons:

Tout

2026-03-01 via Nuitee
P
PUGNET couple fr
8
Pros:

Proche commerces
Proche station de métro

Cons:

Chambre somaire (petite serviette pas de gel douche pas de parking)

2026-03-01 via Nuitee