The Ickworth Hotel

Hotels
Luxury Family Hotels
9 (119 reviews)
Bury St Edmunds, Bury St Edmunds, England, IP29 5QE , Bury St Edmunds , GB

Pets allowed

Facilities

Free breakfast
Meeting rooms
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean rooms
Excellent meals
Cons:
Expensive restaurant
Basic room quality

Categories

Cleanliness
9.39
Room was noted as clean and comfy.
Service
9.86
Staff were very friendly, welcoming and attentive.
Location
9.4
Great hotel in a beautiful area of Suffolk.
Room Quality
8.35
Room was quite basic for a supposed deluxe room.
Amenities
9.38
Lovely setting with nice guest areas and a good indoor pool.
Value for Money
7.84
Restaurant was super expensive for average food.
Food and Beverage
8.39
Dinner & breakfast were excellent with clear gluten-free options.
Overall Experience
9.36
A great family weekend break, will be staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Luxury Accommodations with Relaxing Amenities
Indulge in massages, body treatments, and facials or take a dip in the indoor pool at The Ickworth Hotel. You can also enjoy activities like tennis and biking during your stay.

Fine Dining and Convenient Services
Savor regional cuisine at Fredericks restaurant or opt for room service. The hotel offers complimentary breakfast, free Wi-Fi, and exceptional concierge and babysitting services for your convenience.

Historic Location with Nearby Attractions
Conveniently situated in the historical district of Bury St Edmunds, The Ickworth Hotel is close to several landmarks and museums, offering easy access to explore the area.

Unwind in luxury and explore the historic surroundings at The Ickworth Hotel. Reach out to secure your stay now.

Important information:

  • Children may not be eligible for complimentary breakfast.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9
Based on 119 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 9.36
R
RICHARD
6
Pros:

Some parts of hotel very tired in desperate need of repair or replace. I believe a refurbishment is imminent, not before time. Staff are good but not sure at the moment that it represents value for money. All felt slightly disjointed, some areas neglected.

2025-10-10 via Nuitee
J
John
10
good
Pros:

very friendly warm welcome
comfy clean room
gorgeous grounds

2025-09-24 via Nuitee
G
Gillian
10
Great hotel
Pros:

The staff were all very friendly, welcoming and attentive. Dinner & breakfast were excellent with clear gluten free options.

2025-09-07 via Nuitee
M
Matthew family
8
Pros:

Great Hotel in a beautiful area of Suffolk. My kids both took bikes and loved cycling all around the grounds. The restaurant is super expensive for average food and I did not enjoy having a service charge added to my bill. I will be staying at the hotel again though. It’s a great family weekend break.

2025-09-07 via Nuitee
D
DAVID
8
Good but could have been better
Pros:

Great location for historical hotel but the room was quite basic for what was supposed to be deluxe, although spacious enough and our first night was spoilt by the window having a thin plastic sheet placed along the lower quarter (to allow a portable air conditioning unit to vent), which meant the wind could penetrate and the sound of rain was amplified.

2025-09-06 via Nuitee
M
Michael partner
10
Pros:

First class staff at reception - helpful and friendly - lovely room and breakfast. Thank you

2025-07-15 via Nuitee
R
Robert partner
10
Pros:

Lovely setting as part of a national trust estate
Very nice guest areas for relaxing and dining nice indoor pool
Excellent all round

2025-07-11 via Nuitee
N
Nick
10
Pros:

Lovely warm pool, delightful surroundings and very pleasant staff!

2025-07-07 via Nuitee
M
Michael
10
Enjoyable short stay at The Ickworth
Pros:

We had a very enjoyable short break at The Ickworth. The room was very comfy and breakfast excellent. The staff couldn't have been more helpful. Will definitely go back again sometime when we can.

2025-06-28 via Nuitee
R
Richard partner
10
Pros:

Excellent rooms. Very comfortable. All staff very helpful. Breakfast quite sibstantial

2025-06-25 via Nuitee
R
Richard
8
Pros:

Very pleasant overnight stay

2025-06-24 via Nuitee
S
Simon partner
10
Pros:

Amazing hotel - we had such a fabulous and relaxing stay, although brief - thank you so much to all the great professional and friendly staff

2025-06-20 via Nuitee
G
greg
10
Delightful in every way
Pros:

Wonderful hotel, staff, and food. Very friendly service. Great food for dinner and breakfast. Even reasonably priced. Walking the grounds in the morning before day visitors arrive was incredibly scenic and relaxing. Room was very comfortable and well appointed (appreciate Nespresso machine!)

2025-06-19 via Nuitee
K
kenneth
10
Pros:

The hotel is located in the wonderful setting of Ickworth Park. Lots of fantastic walks and no traffic to disturb the tranquility of the countryside.

We usually stay in the Premier Inn in Bury St Edmunds when visiting our son but, surprisingly, that chain is now outpricing itself against much more superior hotels such as this one.

The bedroom retained all its charm of a bygone age including what appeared to be some of the original antique furniture. We had a wonderful view overlooking the gardens.

Breakfast was excellent. Plentiful parking.

Highly recommended.

2025-06-13 via Nuitee
S
Stuart
8
Pros:

Beautiful setting. Really friendly staff.. Good Breakfast.. Plenty of parking space.. Only downside, I could hear my neighbours TV. I don’t know if they were slightly deaf or the walls are thin….

2025-06-09 via Nuitee
T
Thomas family_with_children
10
Pros:

Stunning setting in the heart of the Ickworth estate

2025-05-23 via Nuitee
J
Julie
10
Pros:

We loved it! Definitely will be going back for another stay.

2025-05-16 via Nuitee
V
Verified traveler
10
Pros:

Stunning place and scenery

2025-05-13 via Nuitee
J
Jacqueline Ann
10
Pros:

Pool area

2025-05-13 via Nuitee
J
Jason
8
75%
Pros:

Character of buildings were beautiful but condition of interior needs attention

2025-04-07 via Nuitee