Country Inn & Suites by Radisson, Norman near University

Hotels
•
Choice Hotels International
5.8 (176 reviews)
960 Ed Noble Parkway, Norman, Oklahoma, 73072 , Norman , US

Facilities

Elevator
Fitness facilities
Golfing nearby
Fireplace in lobby
Library
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly, quick check-in and helpful staff
Some guests found rooms spacious and comfortable
Good beds and good coffee reported
At least one review called breakfast outstanding
Nearby restaurant within walking distance (Casa Blanca)
Staff provided discounts/compensation when issues occurred
Cons:
Frequent cleanliness issues: stains, mildew/smoke smells, dust, missing/dirty towels
Pool often closed and amenities inconsistently maintained
AC and hot/cold water problems in several rooms
Outdated furniture and TVs, occasional broken remotes
Rooms sometimes smelled of smoke and appeared beaten down
Breakfast buffet not consistently restocked or basic
Perception of poor maintenance and need for upgrades
Multiple comments that the stay was not worth the price / reports of price gouging

Categories

Cleanliness
3.5
Multiple reviews report dirty rooms, stained towels, mildew/smoke smells, dust, and inconsistent housekeeping (missing towels/toilet paper); cleanliness is a clear weakness.
Service
9
Staff and check-in are repeatedly praised (friendly, quick check-in, helpful front desk, staff described as amazing and provided discounts); service is a consistent positive despite some isolated staff issues.
Location
7.4
Location has positives (walking distance to Casa Blanca restaurant, generally accessible) though some accessibility issues were noted (driveway blocked by dumpster/construction); overall location is above average.
Room Quality
5
Mixed room quality: some rooms described as spacious and clean, others with major issues (AC problems, old/outdated furniture and TV, smoke smell, lack of towels); needs maintenance and upgrades.
Amenities
5
Amenities are inconsistent: pool was frequently closed, breakfast service was basic or poorly restocked at times, USB plugs present; some positives but overall average.
Value for Money
4.5
Multiple comments that the stay was 'not worth the price' and reports of price gouging during events; discounts were occasionally offered to compensate for issues.
Food and Beverage
6
Breakfast feedback is mixed — some found it outstanding, others called it very basic or poorly maintained; nearby restaurant is a plus.
Overall Experience
6
Overall mixed experience: courteous staff and some good elements (beds, breakfast in places, spacious rooms) offset by cleanliness and maintenance problems; generally acceptable but with notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Amenities for Ultimate Relaxation: Rejuvenate with massages and stay active at the fitness center.
Connectivity and Comfort: Enjoy complimentary Wi-Fi, wired internet, breakfast, and cozy lobby fireplace.
Convenient Business and Leisure Facilities: Benefit from the business center, express check-out, and free parking. Immerse yourself in comfort at Country Inn & Suites by Radisson, Norman near University and explore nearby attractions effortlessly.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not served at this property.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OKC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

5.8
Based on 176 reviews
Cleanliness: 3.5
Service: 9
Location: 7.4
Room Quality: 5
Amenities: 5
Value for Money: 4.5
Food and Beverage: 6
Overall Experience: 6
B
Brandy
10
Pros:

I thought this place was great. No complaints

2025-10-08 • via Nuitee
J
Jody
4
Pros:

Rooms were not cleaned daily, had to get new towels twice. Wasn’t worth what we paid

2025-10-07 • via Nuitee
H
Hal
2
Poor example of Raddison.
Pros:

Worst room we have ever stayed in in all the years we have traveled. No cold water, fifty carpet, no towels or toilet paper, no coffee could not take a bath or shower only hot water even the stool had hot water. Dust all over everything, food left in refrigerator was told to contact hotels.com for a rebate.

2025-10-07 • via Nuitee
M
Maxi
4
Pros:

Rooms are in need of repair. Had one towel in our room. Not absolutely terrible, but much better options in the area. If I had to find a positive, the bathroom was clean.

2025-10-05 • via Nuitee
N
Nicole • partner
4
Pros:

Not enough towels in room, shower was dirty on the floor

2025-10-05 • via Nuitee
K
Katherine
6
Pros:

The room was impeccably clean, and the staff provided exceptional service throughout our stay, making us feel welcome. The cool temperature in the room added to our comfort. Although the housekeeping staff diligently cleaned during our two-day visit, they overlooked making the bed, which could enhance the overall experience. While the TV was on the smaller side for enjoying sports or movies, it didn’t detract from our stay. However, finding the driveway was a bit challenging due to a large dumpster placed near the road, next to the construction site of the restaurant in front of the hotel, which could be easily addressed for better accessibility.

2025-09-23 • via Nuitee
C
Clayton
10
Pros:

Room was great. Took a little time to get the a/c to get below a stagnant 72 degrees but I slept great. Breakfast was outstanding.

2025-09-22 • via Nuitee
J
Johnny • family
6
Pros:

First room a/c didn't work properly, then she moved us to another room that was good. Only problem with that room was there was 2 of us, and bathroom was definitely not set up for 2 people, it had 1 towel, 2 hand towels l, 1 stained up Bath cloth, so I had to use hand towels to dry off after shower...

2025-09-22 • via Nuitee
C
Carl
6
Pros:

The stay was good. I was dissapointed pool was closed ,furniture was outdated,television was old and remote did not work .I was given a discount for my troubles.

2025-09-22 • via Nuitee
N
Noah
10
Pros:

Excellent! Would definitely recommend

2025-09-21 • via Nuitee
G
Gretchen
6
Mixed experience but generally acceptable
Pros:

Good beds, ok breakfast, no streaming services or soap or shampoo in room. Good coffee! Good restaurant Casa Blanca in walking distance.

2025-09-18 • via Nuitee
S
Shauna
4
Pros:

Not worth the price. Needs upgrading in the rooms

2025-09-12 • via Nuitee
R
Ronny • family
8
Pros:

This property has so much potential but needs a proper maintenance plan. The pool was out for my entire stay. Breakfast was very basic. The room was really spacious and nice but needed some attention. Check in was wonderful and most of the staff except one male were very friendly. But all in all, it was a pleasant stay

2025-09-12 • via Nuitee
D
Donnie • family
6
Pros:

Overall it was a good stay. The staff was friendly.

2025-09-09 • via Nuitee
B
Britten
2
Pros:

Staff was amazing. However, could’ve been more clean.

2025-09-08 • via Nuitee
W
Will
4
DIRTY
Pros:

Check in was great! The guy who checked us in was nice and the process was quick and easy. When we got into the room it smelled like smoke, mildew, and BO. We were in a hurry to get to where we needed to go so we couldn’t take the time to address it then. When we got back, we noticed that we didn’t have any towels to shower and the hand towels and wash cloth that were in there were dirty. We went down to get new ones which they gave us. But even those had stains all over them. Terribly kept place (I’m not even sure they cleaned our room, probably just made the bed).

2025-09-08 • via Nuitee
D
Douglas • family
4
Pros:

1 of the rooms both shampoo and conditioner were rippedo the wall. There are usb plugs on the room. Breakfast buffet was not attended to for restocking items. Very disappointing for a Radisson property.

2025-09-07 • via Nuitee
M
Matthew
4
Not a great stay.
Pros:

The room smelled like smoke. It was pretty beat down. It seemed clean ish. The room key didn’t work and no one was at the desk. Plus they price gouged during the football weekend.

2025-09-07 • via Nuitee
L
Lisa • family
8
Pros:

The bathroom sink stoppers broken. Other than that everything was great. Maybe better breakfast.

2025-09-03 • via Nuitee
A
Anthony
6
Pros:

Not clean and old looking inside

2025-08-21 • via Nuitee