Novotel Bandung

Hotels
•
Novotel
8.2 (669 reviews)
Cihampelas 23 - 25 , Bandung , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Varied breakfast
Cons:
Cleanliness issues
Maintenance needed
Value for money concerns

Categories

Cleanliness
7.78
Issues with musty smells and carpets noted in guest complaints.
Service
8.75
The staff is described as friendly and accommodating.
Location
8.79
Strategic location mentioned positively in reviews.
Room Quality
8.24
Nice room and spacious with upgrades, but some issues noted.
Amenities
7.77
Facilities need maintenance, gym equipment in poor condition.
Value for Money
7.73
Concerns raised about value due to lack of expected amenities.
Food and Beverage
8.28
Breakfast varied but improvements needed in offerings.
Overall Experience
8.25
Overall positive experiences but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:31

Property Description

Modern Comforts and Facilities
The 4-star Novotel Bandung, strategically located near Bandung Train Station, offers modern comforts like free Wi-Fi and an outdoor pool. The well-decorated rooms with floor-to-ceiling windows provide a bright and airy space equipped with cable/satellite TV, minibar, and personal safe.

Relaxation and Dining Options
Guests can indulge in delicious dishes at the on-site restaurants, enjoy pampering treatments at the spa, or unwind with cocktails and snacks at the Lounge Bar. The hotel also features a fitness centre, spa, tour desk, and business centre for guests' convenience.

Convenient Location and Nearby Attractions
Explore nearby attractions like the Perjuangan Monument and Geological Museum of Bandung, both less than 2 km away. With free parking for guests and proximity to Husein Sastranegara International Airport, Novotel Bandung ensures a convenient and enjoyable stay.

Book your stay at Novotel Bandung for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Adults stay for Rp 375,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 669 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.79
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 8.25
E
Elitawati • family_with_children • id
9
2026-03-26 • via Nuitee
T
Tepw • family_with_children • id
8
2026-03-25 • via Nuitee
H
Hangbin • solo_traveller • kr
10
2026-03-24 • via Nuitee
C
crayonz • family_with_children • id
10
Pros:

Staf yang ramah dan membantu, makanan enak, kamar dan lingkungan hotel nyaman

Cons:

Harga kamar dan ekstra bed cukup mahal, mungkin karena public holiday/musim lebaran, sekitar hotel tidak terlalu banyak pilihan kuliner jika jalan kaki.

2026-03-23 • via Nuitee
Y
Yery • family_with_children • id
10
Pros:

Nice good food

2026-03-19 • via Nuitee
J
janneke • solo_traveller • nl
10
Pros:

Beautiful hotel with lovely staff

2026-03-19 • via Nuitee
A
Agustina • family_with_children • nl
10
Een TOP hotel
Pros:

Alles is TOP. Wij hebben de bovenste verdieping gekregen, mooie uitzicht ... vriendelijke personels... schone kamers... dichtbij van veel Malls.
Terima kasih untuk semuanya ...

Cons:

--

2026-03-09 • via Nuitee
M
Muhammed • solo_traveller • sa
8
2026-03-09 • via Nuitee
M
Murali • couple • my
10
Worth for a return stay
Pros:

The room was as what it looked in the website when booking. I actually slept on the carpet as it was so soft and comforting.
The location was good and getting transportation is fast.
Would I stay again when in Bandung - definitely a BIG YES.

Cons:

Nothing much actually. Maybe for breakfast, the butter could be kept is a better container as wen I was there, it was a bit melted at the bottom and the egg was not properly fried - but this is very minor fault to find.

The air-con was too freaking cold. I switched it off and yet slept comfortably.

Just a note, the staff were vacuuming the adjacent room and soap water seeped through the connecting door. had to voice out that it was noisy and they stopped the work. Do not do it at night please.

2026-03-08 • via Nuitee
S
Stevanus Christian • family_with_children • id
10
2026-03-07 • via Nuitee
S
Sadagah • family_with_children • sa
9
هدوء
Pros:

شكرا لكم كانت الاقامة على مايرام

Cons:

لا شيئ

2026-03-03 • via Nuitee
S
Sadagah • family_with_children • sa
9
هدوء وراحة
Pros:

طاقم خدمات العملاء جميعهم رائعون يستحقون الشكر والتقدير

Cons:

كل شيئ على مايرام

2026-03-01 • via Nuitee
T
Takashi • extended_group • jp
8
good　job！
Pros:

朝食は美味しかったし、クッキングしてくれたスタッフも感じよかった。

Cons:

朝食の受付スタッフの愛想がよくなかった。

2026-02-26 • via Nuitee
Y
YUSMARIATI • family_with_children • my
9
Pros:

The bed is soft and comfortable and there is sliding table for more usage

Cons:

We need more hangers to hang clothing or maybe think of where we can hung wet towels

2026-02-23 • via Nuitee
Y
Yan • family_with_children • id
9
2026-02-23 • via Nuitee
M
Mirna • family_with_children • de
7
2026-02-22 • via Nuitee
A
Abdullah • couple • sa
10
2026-02-14 • via Nuitee
لحن الحياه • family_with_children • om
9
2026-02-12 • via Nuitee
I
ineta • family_with_children • id
9
Kedua kali free upgrade room lewat booking.com dan kedua kalinya juga diupgrade ke suite. Excellent.
Pros:

The room, facilities, location

Cons:

-

2026-02-11 • via Nuitee
W
Willy • family_with_children • id
8
2026-02-08 • via Nuitee