Comfort Suites Conway

Hotels
•
Comfort Suites
7.7 (300 reviews)
705 Museum Road , Conway , US
+1 501-329-8548

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Spacious rooms
Comfortable beds
Friendly/helpful staff
Good/solid breakfast
Indoor pool
Affordable / good value
Convenient location
Cons:
AC units not cooling properly
Noise from interstate and adjacent rooms
Limited parking
Small/limited gym
Maintenance issues (doors, flooring, tub/shower)
Safety concerns in surrounding area mentioned by one guest
Booking/cancellation issue via third-party
Isolated poor staff behavior

Categories

Cleanliness
8.6
Multiple reviews repeatedly praise rooms as clean and smelling good; minor issues noted for bathroom/shower appearance but overall cleanliness is a clear strength.
Service
8.2
Generally described as friendly, helpful, and accommodating by several guests, though isolated poor staff behavior and an unhelpful receptionist comment were reported.
Location
7
Many guests cited a convenient location and easy access to the highway, but complaints about noise from the interstate and one report of an unsafe-looking area lower the score.
Room Quality
7.2
Guests liked spacious rooms and comfortable beds, but recurring problems with AC cooling, some maintenance issues (doors, flooring, tub/shower) reduce the rating.
Amenities
7.4
Amenities such as an indoor pool and breakfast are appreciated; however the gym is very limited (one treadmill) and the pool exit had a door issue—mixed feedback overall.
Value for Money
8.3
Several guests explicitly called the rooms affordable and good value, describing them as spacious or 'luxury at an affordable price', supporting an above-target score.
Food and Beverage
7.2
Breakfast was described as good by multiple guests, though some found it poor or lacking healthy options, producing a modestly positive but mixed score.
Overall Experience
7.7
Overall impressions are mixed-leaning-positive: strong cleanliness, helpful staff and good value offset by issues with AC, noise, parking, occasional staff behavior and maintenance; reflects the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Conway's Comfort Suites hotel offers a convenient stay near shopping and dining

Explore Nearby Attractions: From museums to parks, there's something for everyone within a short drive.

Deluxe Breakfast Options: Kickstart your day with a complimentary hot breakfast and a variety of choices.

Modern Amenities and Services: Stay connected with free Wi-Fi, unwind in the indoor pool, and utilize the business center.

Book your stay at Comfort Suites for a comfortable and enjoyable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSM

Location

Guest Reviews

7.7
Based on 300 reviews
Cleanliness: 8.6
Service: 8.2
Location: 7
Room Quality: 7.2
Amenities: 7.4
Value for Money: 8.3
Food and Beverage: 7.2
Overall Experience: 7.7
L
Lesha • couple • us
10
Rooms are amazing but staff is not friendly and the breakfast was definitely not worth it
Pros:

It smelled heavily like curry, breakfast should have been monitored better…it wasn’t replenished at all and the food was cold. Sausage was really nasty, no bread or muffins at 9am, no syrup for the pancakes or waffles

Cons:

Breakfast was not good at all

2026-11-07 • via Nuitee
L
Laura • solo_traveller • us
10
Definitely will switch to this property for my stays in Conway.
Pros:

Very clean well lit parking area. Room was spacious and very comfortable. Linens were excellent. Danielle, greets every guest so professionally and welcoming. In this day and age, she stands out!! She was very helpful to guests with questions and greeted everyone with a smile.

2026-11-07 • via Nuitee
Q
Quynci • couple • us
8
Housekeeping was very nice and prompt. Staff was very nice and always greeted us with a smile.
Pros:

The price was great and the location was close to the area restaurants. I like that the hotel was vey quiet and not loud. I did like that you could not enter the front doors of the hotel after hours with a key card. Safety is always top priority. Very spacious room and bathroom.

Cons:

The air was not working the best in our room. There was some water damage on the wall. The breakfast could be improved.

2026-11-02 • via Nuitee
A
Angela • family_with_children • us
10
Comfy and clean
Pros:

Bed were so comfortable. Staff was very nice and friendly.

Cons:

Nothing

2026-11-02 • via Nuitee
K
Kenneth • couple • us
8
2026-11-01 • via Nuitee
M
Mark • extended_group • us
9
Pros:

Nice

Cons:

Refrigerator didn’t work. Told front desk she wrote it down and nothing

2026-11-01 • via Nuitee
B
Brandy • solo_traveller • us
10
2026-11-01 • via Nuitee
D
Dalton • family_with_children • us
10
2026-10-31 • via Nuitee
S
Shelby • couple • us
10
Very clean
Pros:

Clean and very spacious

Cons:

It was great

2026-10-29 • via Nuitee
M
Mary • family_with_children • us
8
2026-10-26 • via Nuitee
V
Vanessa • couple • us
5
Not the best but clean
Pros:

Good location, friendly staff, clean

Cons:

Large gaps under doors (hallway and an adjoining room) and noise from other room was very loud. We were up most of the night because of how loud the tv and talking sounded. Also the smoke alarm flashing light was like a strobe

2026-10-25 • via Nuitee
C
Christopher • couple • us
10
short but sweet, wish i could stop by more often
Pros:

room was clean and comfortable, good price. the staff were super nice and accommodating

Cons:

the gym was small and limited to one treadmill so me and my buddy had to go outside to run together

2026-10-24 • via Nuitee
C
Cynthia • family_with_children • us
10
Id stay here again.
Pros:

I liked that everything was clean. We enjoyed the indoor pool. The bed was super comfy.

Cons:

Some of the things needed repairs. Like the flooringbin the elevator was loose. The door coming out of the pull got stuck and we couldn't get out of the pool area. My husband had to pry the door open. We told the receptionist and she said "yeah, you just have to pull it hard" and the bathroom tub/shower looked a little rough.

2026-10-22 • via Nuitee
J
James • couple • us
7
Clean and easy to park
Pros:

The location

Cons:

It’s next to the interstate and u can hear the cars go by

2026-10-20 • via Nuitee
E
Eric • couple • us
10
2026-10-18 • via Nuitee
R
Renee • solo_traveller • us
1
I will never book through booking.com again!
Pros:

I wouldn’t know because I tried to cancel my booking through booking. Com. I was told my fee would be half of the cost of my 2 night stay but booking.com never cancelled the reservation and charged me for both nights.

Cons:

Location. The area looked like skid row. Did not feel safe so booked at a different location.

2026-10-15 • via Nuitee
B
Brandy • solo_traveller • us
10
Pros:

The rooms are spacious and luxury at an affordable price.

Cons:

Everything was great

2026-10-08 • via Nuitee
M
Mary • solo_traveller • us
8
Decent place to stay
Pros:

Good location, staff was helpful, good hot breakfast, room was clean, comfortable bed, safe environment

2026-10-07 • via Nuitee
A
Atif • extended_group • ca
1
Pros:

Exterior and location.

Cons:

Hotel staff behavior.

2026-09-18 • via Nuitee
K
Kristin • family_with_children • us
8
The room was clean and smelled good.
Pros:

The room smelled clean

Cons:

Not a lot of parking

2026-09-14 • via Nuitee