Hyatt House Mount Laurel

Hotels
Hyatt House
7.8 (652 reviews)
3000 Crawford Pl , Mount Laurel , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Full kitchen
Spacious rooms
Cons:
Dirty rooms
Old appliances

Categories

Cleanliness
6.63
Multiple mentions of dirtiness, mold, and poor cleaning practices.
Service
8.6
Staff were friendly and accommodating, with helpful responses.
Location
8.14
Mixed reviews; some found issues with location but not the focus of complaints.
Room Quality
7.59
Concerns about old appliances and small showers; however, some positive aspects mentioned.
Amenities
8.62
Full kitchen and space appreciated, but lacking in breakfast variety.
Value for Money
8.08
Some guests felt it was good value, but expected better cleanliness.
Food and Beverage
7.13
Past breakfast options were missed; limited fresh offerings.
Overall Experience
7.6
Satisfactory for some but with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:22

Property Description

Luxurious Suites with Fully Equipped Kitchen
Indulge in the comfort of our air-conditioned suites at Hyatt House Mount Laurel, each boasting a fully equipped kitchen for your convenience. Relax in front of the flat-screen cable TV or pamper yourself in the en suite bathroom with complimentary toiletries.

Convenient Amenities for Business and Leisure
Start your day right with a complimentary daily breakfast before exploring the 24-hour fitness center or catching up on work at the business center. Whether you're here for business or leisure, we have all the amenities you need for a seamless stay.

Prime Location near Philadelphia
Located just 19 km from Philadelphia and 7 km from Cherry Hill, Hyatt House Mount Laurel offers the perfect base for your travels. With the Philadelphia International Airport a short 26 km away, your next adventure is just around the corner.

Book your stay at Hyatt House Mount Laurel now and experience luxury and convenience at its finest.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Sep 23, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Airport code: PHL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

7.8
Based on 652 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.13
Overall Experience: 7.6
D
Dewayne couple us
10
2026-02-12 via Nuitee
B
Benoit solo_traveller us
7
Pros:

Everything

Cons:

Nothing

2026-02-09 via Nuitee
V
Valerie family_with_children us
8
2026-01-28 via Nuitee
S
Smith Family family_with_children us
10
Great place 2 visit
Pros:

Everything but the TV channels lol it was amazing will b back

Cons:

N/a

2026-01-23 via Nuitee
M
Malik couple us
8
2026-01-22 via Nuitee
C
ceara family_with_children us
4
Would not stay again
Cons:

Hotel was dirty. Floors dirty, beds are uncomfortable, hard blocks of feathers in pillows, shower full of hair. Cleaning staff did not properly clean in between guests

2026-01-20 via Nuitee
H
hanif couple ca
4
Pros:

NA

Cons:

Nothing

2026-01-19 via Nuitee
D
Devon family_with_children us
7
Worked well for our needs. Just needed a place to sleep with a fridge!
Pros:

The suite worked well for 2 families to stay together. Having a larger fridge was helpful for our needs.

Cons:

Breakfast could be served earlier, maybe 7AM. The outside stairs and walkways were not clean- a hairnet, cotton ball, trash and the leftovers of a marajuana joint right outside my door. The inside was a little musty but didn’t cause an allergy attack.

2026-01-19 via Nuitee
D
David solo_traveller us
10
2026-01-19 via Nuitee
A
Azirah couple us
8
I love coming here when I want privacy.
Pros:

I love the private entry to your room. Not having the traditional hotel hallways and feeling makes it feel like an apartment.

Cons:

Our unit didn’t have working heat.

2026-01-17 via Nuitee
M
Michael couple us
10
Awesome stay.!
Pros:

Very safe

Cons:

N/A

2026-01-15 via Nuitee
C
Charles couple us
10
2026-01-05 via Nuitee
R
Rashelle family_with_children us
7
Great until you peel back covers
Pros:

I love the full kitchen aspect. You can cook anything

Cons:

I didn't like that the pots for the kitchen were old and completely scraped up. The 'non stick' black coating was scratched up and would end up in your food. The shower was so small. If the water is on and you open the door the floor is wet. If you go on the other side your hair gets soaked. The back of my bathroom door looked like someone smeared poop on it... Lastly..the bed covers...Omg. they're white. But hold it up to the sunlight....You can see the mold and stains... that was the worst part for me....

2026-01-02 via Nuitee
I
Iris couple us
5
I hope they bring back the good breakfast spread they use to have.
Pros:

Nice, staff really nice. I like how one of the employees inform my son that they can still play basketball when it gets dark because the lights come on. Just because they were teenagers he didn’t treat them they were a nuisance

Cons:

That had to climb 3 flights of stairs with a really bad knee even after requesting to be on the 1st floor. And because of that I didn’t go out to eat.

2025-12-15 via Nuitee
C
Concepcion family_with_children us
10
2025-12-13 via Nuitee
K
Keith family_with_children us
10
2025-12-12 via Nuitee
R
Renee family_with_children us
8
Pros:

The full kitchen and spaciousness the entire space. The 1st floor access. Comfortable bed. Noise level of area good.

Cons:

More variety for breakfast. Like bacon and waffles. Fresh fruit only available 1st day. (Blueberries). No cream flavors like hazelnut or French vanilla for coffee.

2025-12-11 via Nuitee
S
Samari couple us
8
2025-12-03 via Nuitee
T
Tiffany couple us
4
Nice, just be aware
Pros:

The confines

Cons:

The manager was over charging I’ve called the front desk before I arrive see about incidentals. Staff told me one thing the manager told me another once. I got there. And once I got there, I paid the incidental amount that the manager told me but afterwards I’ve asked the staff again. How much was the incidentals and they told me the same as when I called the first time so that tells me the manager was just overcharging. And she wants overcharged me for the snacks I bought when I first arrived because I bought snacks after I was there for a day. It was way lower.

2025-11-29 via Nuitee
D
David family_with_children us
1
For the price I paid for a room at the Hyatt Home hotel I expect more and a better experience.
Pros:

I like the apartment style hotel with the kitchen. The place looked clean, but that was about it. I didn't get to enjoy my stay long enough because I checked out immediately.

Cons:

The entire room smelled like marijuana. That was not acceptable since I had a 6 month old baby with me. That is not ideal for the baby's health. So I checked out immediately and asked for a refund. The front desk stated I had to contact the GM, to receive my refund on the room. I contacted the GM and he said that I will receive a refund on the room.

2025-11-17 via Nuitee