Homewood Suites Champaign-Urbana

Hotels
•
Homewood Suites by Hilton
8.2 (102 reviews)
1417 South Neil Street , Champaign , US
+1 217-352-9960

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
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Review Highlights

Pros:
Spacious rooms and suites
Great location and easy access to campus/downtown
Helpful staff and easy check-in (in many cases)
Well-equipped suites (full-size fridge, dishwasher)
Quiet rooms
Good parking
Cons:
Maintenance issues in public areas (dirty grills, pool ceiling)
Inconsistent housekeeping during longer stays
At least one report of unprofessional customer service from management
Room defects reported (sinking mattress, AC/TV problems, loose faucet)
Inconsistent breakfast service (cold coffee, missing cutlery)
Missing small in-room amenities (USB plugs, ice bucket, towel hooks)

Categories

Cleanliness
7.6
Rooms are often described as very clean, but guests reported infrequent housekeeping on long stays and public-area cleanliness/maintenance issues (dirty grills, saltpeter on pool ceiling).
Service
7.4
Mixed reports: many staff were helpful and check-in was easy, but there is at least one serious complaint about an unprofessional manager and slow/problematic handling of room issues.
Location
9.2
Frequently praised as a great location with easy access to campus/downtown and good parking; only minor mention about distance from some rooms to the elevator.
Room Quality
8.1
Rooms and suites are spacious and well appointed (full-size fridge, dishwasher, comfortable bedding, nice showers) though some guests reported issues (sinking mattress, AC/TV failures, loose faucet, missing linens for fold-out bed, limited dishes).
Amenities
7.6
Amenities (breakfast, pool, grills) are present and sometimes praised, but guests reported inconsistent upkeep and maintenance needs (dirty grills, pool ceiling issues) and missing small items (ice bucket, hooks, USB plugs).
Value for Money
8.5
Several guests noted decent pricing and considered it good value ('one of the better hotels'), though inconvenience from room issues and lack of compensation reduced perceived value for some.
Food and Beverage
7.8
Breakfast impressions vary from 'delicious and well stocked' to 'standard' with recurring complaints about cold coffee and missing cutlery; overall adequate but inconsistent.
Overall Experience
9.4
Most stays are described as enjoyable, quiet and comfortable with good location and spacious rooms, though a subset of guests experienced significant service/maintenance problems that marred their visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Spacious Suites with Modern Amenities

Located next to the University of Illinois, Homewood Suites Champaign-Urbana offers spacious suites with 32-inch flat-screen TVs, wooden furnishings, and well-equipped kitchenettes. Each suite boasts a large living area with entertainment options like a DVD/CD player and iPod docking station.

Fantastic Facilities for Guests

Guests can take advantage of the indoor pool, basketball court, modern gym, and business center during their stay. The hotel also provides a local area shuttle for added convenience.

Delicious Dining Options and Nearby Attractions

Start your day with a hot breakfast and enjoy a complimentary evening reception on select nights. With the 24-hour convenience store, you'll never go hungry. Explore nearby attractions like the Staerkel Planetarium, Orpheum Children's Science Museum, and Memorial Stadium just a short walk away.

Book your stay at Homewood Suites Champaign-Urbana for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMI

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 102 reviews
Cleanliness: 7.6
Service: 7.4
Location: 9.2
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.5
Food and Beverage: 7.8
Overall Experience: 9.4
S
SusanaBarr • solo_traveller • es
6
Pros:

Habitación muy amplia para 5 personas.

Cons:

Cama grande pero se hundía el colchón. Desayuno no muy bueno.

2026-10-09 • via Nuitee
S
Stacy • couple • us
7
Poor Customer Service
Pros:

Rooms size and cleanliness.

Cons:

Upon arrival a female heavyset manager was in the lobby and made a comment about the team color we were wearing "those are the ugly colors". After checking in there were problems with the room ac not working and tv not working. Called desk and they sent maintenance, after maintenance arrived he said we needed to move rooms. Went back to desk manager made the comment again about the ugly colors we were wearing and then they gave us another room to move to. When asked for a discount was told not able to do that because we booked through book it. State book it had to refund us. Had to move all of our belongings again. In the new room the sink faucet was loose, no linen for the fold out bed, and the shower curtain was too short had to place towels along the edge of the tub not to flood bathroom. If your in management you should maintain professionalism! She was just engaged with the other fans and ensured them they would get a first floor next week! Discount requested!

2026-09-07 • via Nuitee
R
Robert • couple • us
10
2026-09-04 • via Nuitee
K
Ketevan • couple • ge
10
Pros:

Comfortable environment and a great location; the staff is always ready to help.

2026-08-26 • via Nuitee
A
alexandre • couple • br
8
Boa
Pros:

Localização e conforto

Cons:

A distância do nosso quarto 302 para o elevador

2026-08-24 • via Nuitee
D
Diana • couple • us
9
2026-08-20 • via Nuitee
J
Joy • couple • us
10
Beautiful suite accommodations and delicious breakfast
Pros:

When we entered the room we were surprised to see a full size fridge and dishwasher plus the cute little stove top. I wasn’t expecting that when we booked. Plus the “Welcome Joy” greeting on the TV was fun! The shore was luxurious and so was the bedding. We enjoyed a nice rest after a busy day of moving our student in. The breakfast was delicious and well stocked.

Cons:

We didn’t have enough time to fully enjoy the amenities. We didn’t arrive until after 10:30pm and left before 10am.

2026-08-16 • via Nuitee
A
alchaia • family_with_children • us
4
Cold coffee and dirty grills
Pros:

I liked the location and the parking space. It's very easy to reach the campus or downtown urbana. Check in was easy and staff was helpful when asked.

Cons:

We stayed for almost a month in the end, and there was cleaning 3 times only. The grills downstairs are disgusting, desperate for cleaning and maintenance. There is saltpeter on the ceiling above the swimming pool. The Hotel is desperately needing maintenance. Breakfast was standard, but many days cutlery missing, coffee cold... There is a lot to do there. It can be a great hotel, needs a proper handyman doing maitenance there and perhaps a happier cleaning team.

2026-08-12 • via Nuitee
J
Jason • family_with_children • us
10
2026-08-10 • via Nuitee
C
Christine • solo_traveller • us
8
Pros:

Very clean and spacious.
Great shower.

Cons:

Not enough dishes for 4 people.
No ice bucket.
No hooks to hang towels in the bath.
No USB plugs

2026-08-10 • via Nuitee
E
Elissa • couple • us
9
Pros:

Room was very quiet, which I very much appreciated. The breakfast was ok, but nothing to write home about. There was a variety every day - so that was appreciated. Room was very clean & the hotel is located near the local custard shop!

2026-08-04 • via Nuitee
A
Aaliyah • couple • us
10
2026-07-09 • via Nuitee
G
Gerald • solo_traveller • us
8
2026-06-22 • via Nuitee
R
Ray • couple • us
10
Enjoyed the stay and will again
Pros:

Breakfast was adequate. Had better at other Honewood Suite

Cons:

Breakfast choices to be more healthier

2026-06-20 • via Nuitee
A
Aman • extended_group • us
7
2026-06-17 • via Nuitee
A
Aman • solo_traveller • us
8
2026-06-17 • via Nuitee
J
JoAnn • extended_group • us
8
2026-06-15 • via Nuitee
J
Junfang • solo_traveller • us
9
2026-06-06 • via Nuitee
M
Maynard • family_with_children • us
9
One of the better hotels we have stayed at.
Pros:

It was nice, spacious, and a decent price.

2026-05-30 • via Nuitee
J
Janice • family_with_children • us
9
2026-04-04 • via Nuitee