Hilton Garden Inn New York/Tribeca

Hotels
•
Hilton Garden Inn
8.4 (858 reviews)
39 6th Avenue , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Cons:
Poor breakfast service
Cleanliness issues
High price for value

Categories

Cleanliness
8.13
Numerous mentions of hair in the bathroom and suspicions of bedbugs indicate cleanliness issues.
Service
9.1
While staff were often described as nice and helpful, there were instances of rudeness and lack of assistance.
Location
9.64
Consistently praised for its great location, near many attractions and transportation.
Room Quality
8.59
The rooms were described as cozy and comfortable, although some had issues like a non-working refrigerator.
Amenities
8.42
Breakfast service was noted to be lacking and not well-received.
Value for Money
7.58
Reviews indicated that the hotel was perceived as overpriced given the amenities and service provided.
Food and Beverage
7.13
Breakfast quality and service received negative comments, suggesting a need for improvement.
Overall Experience
8.6
The overall stay was favorable due to location and service despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:18

Property Description

Luxurious Accommodations
Experience comfort and convenience in our modern rooms equipped with top-notch amenities like a flat-screen TV, microwave, fridge, and coffee maker. The contemporary design and bright ambiance ensure a relaxing stay.

Delicious Dining Options
Indulge in a culinary journey at our on-site restaurants - Great American Grill and Bar Artisanal. From French-inspired dishes to hearty American classics, our diverse menu offerings cater to every palate. Don't forget to visit the 24-hour Pavilion Pantry for snacks and beverages.

Prime Location
Situated in the vibrant Tribeca neighborhood, our hotel offers easy access to popular attractions like Chinatown, Little Italy, and the New York City Fire Museum. With the Canal Street Subway Station just steps away, exploring the city is a breeze.

Book your stay at Hilton Garden Inn New York/Tribeca now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Buffet Breakfast is available for USD 8.69 plus tax for children. Children under 12 years can eat for free.

Package handling charges are available for USD 10 per day for packages and USD 5 per day for mail. Packages will be stored from 7 days before arrival until the time of check-out.

Upon check-in, hotel will collect incidental authorization charge of $100 per night (max $700) per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.4
Based on 858 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.64
Room Quality: 8.59
Amenities: 8.42
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 8.6
J
John and Sara • couple • us
5
Saving isn't always worth it.
Pros:

The location is good, however, when we checked in the hotel was in the process of changing over from a Hilton to this AMTD hotel. The staff was not fully sure of breakfast (no longer included and not sure there would be a breakfast) and we had to check in each morning to get a voucher. Bed was very firm and room was small.

Cons:

Bed was very firm and room was small. Also, coffee in the lobby was only out until 10 am, no time for second cup. Ice was only on floor 5 (though the sign stated it was also on 4). Lots of noise and bustle due to all the changes to the new hotel. Also, pretty sure there was mold in the A/C as my husband's allergies went through the roof each night in the room, but not during the day when we were out of the room (he is highly allergic to mold). And, the safe in the closet was not able to be opened fully (not usable), shoe rack shoved in the closet also not usable, and had we had any long suits/dresses we could not have hung them up due to the shoe rack. TV Guide on TV did not match up with the channels that were available either.

2026-03-14 • via Nuitee
C
Cerny • extended_group • il
5
OK visit but I won't return if there is no major change.
Pros:

The hotel room and location are fine.

Cons:

The breakfast hall, service and food are shameful. Food quality barely eatable, hall looks like a deserted factory cantina, repetitive Spanish soundtrack, no teaspoons to mix sugar in drinks or to eat the yogurt, just large soupspoons.
Valentines weekend pricing above $400 per room per night and the hotel seemed half empty.

2026-03-12 • via Nuitee
I
Ignacio Daniel • family_with_children • ar
6
Bueno para dormir pero el Confort no es el mejor, Reserva en otro Hilton, este no.
Pros:

La ubicación es excelente, estas a un paso del centro de Soho. En ese sentido el hotel vale mucho la pena. Tenes el subte a 10 metros de la entrada del hotel. Muy cómodo.

Cons:

Lo que decepciona mucho en principio es el desayuno, muy escaso y acotado. Es a la carta, por lo que tenes q elegir entre 4 cosas, de las cuales aveces alguna no había o le faltaban partes. Muy mal desayuno en comparación a otros Hiltons como el que está cera de Time Square. Si tienen que elegir elijan otro Home2Suites-Hilton. La cadena vale mucho la pena pero este hotel en especifico no.
Otro detalle es que la limpieza no es todos los días sino, día por medio y solo funcionaba un solo ascensor.

2026-03-10 • via Nuitee
M
Maribel • couple • us
8
2026-02-22 • via Nuitee
S
Stephanie • family_with_children • us
10
Perfection.
Pros:

Hot chocolate and coffee in the morning!

Cons:

It was all great.

2026-02-22 • via Nuitee
M
mc_iles • Friends getaway • Sherrill, New York
10
Perfect NYC Location
Pros:

Very nice hotel, very coinvent location for lower Manhattan. Area is not touristy at all, lots of attractions close by - walk to Soho, walk to Canal St, walk to Little Italy, and direct access to subway to take you uptown.

2026-02-16 • via Tripadvisor
N
Nancy • solo_traveller • us
8
2026-02-11 • via Nuitee
R
Richmond • solo_traveller • gb
5
Pros:

The bed and pillows were really comfortable and the amenities provided in the bathroom were lovely

Cons:

The heater in the room sounded like a car engine - it was SO loud. I had to sleep with it off as it kept waking me up and then the room was freezing. The room felt very tired and needs some updates making. There was only lift in service and it took so long which wasn't ideal on the 6th floor.

2026-02-09 • via Nuitee
A
andrewbS4321IV • Friends getaway
2
Horrible experience
Pros:

I cant believe how gross this place was. Way too much for a tiny, dirty room. Im really shocked at how much this place has deteriorated in such a short time

2026-01-28 • via Tripadvisor
G
gayol • extended_group • uy
4
Buena estancia pero se quedaron con los depósitos de garantía supuestos
Pros:

El punto de ubicación muy bueno

Cons:

No me devolvieron el dinero q me retuvieron de las habitaciones usd 415 cada habitación , he escrito varios mails y no me responden , pero se quedaron con 830 usd de garantía q nunca me devolvieron a la tarjeta . El personal muy antipático

2026-01-28 • via Nuitee
S
smokeym2026 • Couples
2
So Cold!
Pros:

This stay was far more stressful than it should have been. From the moment I stepped outside my room, the entire property felt locked in an intense cold spell. The ground had that unmistakable hardened, glossy look that comes with prolonged freezing temperatures, making every step feel uncertain and risky.

Moving around the hotel required slow, careful movements, as if the surface might betray you at any moment. Walkways and stairs looked deceptively normal at first, but the moment you stepped on them, it was clear how slick and unforgiving they were. The cold had clearly taken over, and nothing seemed to have been done to counteract it.

2026-01-27 • via Tripadvisor
O
Ogreni • solo_traveller • us
10
Nice and warm
Pros:

Nice and clean

2026-01-27 • via Nuitee
L
Lori • couple • us
8
Pros:

Convenience and 12:00 checkout

Cons:

No free water bottle

2026-01-27 • via Nuitee
D
Danielle • solo_traveller • us
7
2026-01-27 • via Nuitee
D
Darshan • solo_traveller • us
6
2026-01-24 • via Nuitee
R
Remi • solo_traveller • ca
7
Pros:

Location

Cons:

The elevator was too slow , and shower didn't have water pressure

2026-01-23 • via Nuitee
L
Lynn • couple • us
9
Great location for exploring Tribeca; very comfortable beds after long days in the City.
Pros:

Desk employees were super nice, helpful and efficient.

Cons:

The bathroom had hair in a few places. Parking was a bit far away.

2026-01-20 • via Nuitee
K
Karla • family_with_children • us
7
Cons:

Only one elevator works and it takes forever to go up and down. We had to wait for a while before going up or down. Also, the coffee is only at lobby for a very few hrs.
We asked for 3 laundry bags and only one was given.
Too noisy, you hear the ambulances and police too much.

2026-01-19 • via Nuitee
S
Srinivasan • solo_traveller • ae
7
Pros:

Location

Cons:

I think they are short of staff. Breakfast opened late and room cleaning happened late the evening which was not convenient.

2026-01-19 • via Nuitee
R
Revathi • family_with_children • in
7
2026-01-19 • via Nuitee