Hilton Garden Inn New York/Tribeca

Hotels
•
Hilton Garden Inn
8.4 (858 reviews)
39 6th Avenue , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Cons:
Poor breakfast service
Cleanliness issues
High price for value

Categories

Cleanliness
8.13
Numerous mentions of hair in the bathroom and suspicions of bedbugs indicate cleanliness issues.
Service
9.1
While staff were often described as nice and helpful, there were instances of rudeness and lack of assistance.
Location
9.64
Consistently praised for its great location, near many attractions and transportation.
Room Quality
8.59
The rooms were described as cozy and comfortable, although some had issues like a non-working refrigerator.
Amenities
8.42
Breakfast service was noted to be lacking and not well-received.
Value for Money
7.58
Reviews indicated that the hotel was perceived as overpriced given the amenities and service provided.
Food and Beverage
7.13
Breakfast quality and service received negative comments, suggesting a need for improvement.
Overall Experience
8.6
The overall stay was favorable due to location and service despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:18

Property Description

Luxurious Accommodations
Experience comfort and convenience in our modern rooms equipped with top-notch amenities like a flat-screen TV, microwave, fridge, and coffee maker. The contemporary design and bright ambiance ensure a relaxing stay.

Delicious Dining Options
Indulge in a culinary journey at our on-site restaurants - Great American Grill and Bar Artisanal. From French-inspired dishes to hearty American classics, our diverse menu offerings cater to every palate. Don't forget to visit the 24-hour Pavilion Pantry for snacks and beverages.

Prime Location
Situated in the vibrant Tribeca neighborhood, our hotel offers easy access to popular attractions like Chinatown, Little Italy, and the New York City Fire Museum. With the Canal Street Subway Station just steps away, exploring the city is a breeze.

Book your stay at Hilton Garden Inn New York/Tribeca now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Buffet Breakfast is available for USD 8.69 plus tax for children. Children under 12 years can eat for free.

Package handling charges are available for USD 10 per day for packages and USD 5 per day for mail. Packages will be stored from 7 days before arrival until the time of check-out.

Upon check-in, hotel will collect incidental authorization charge of $100 per night (max $700) per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.4
Based on 858 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.64
Room Quality: 8.59
Amenities: 8.42
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 8.6
N
Nancy • solo_traveller • us
8
2026-02-11 • via Nuitee
R
Richmond • solo_traveller • gb
5
Pros:

The bed and pillows were really comfortable and the amenities provided in the bathroom were lovely

Cons:

The heater in the room sounded like a car engine - it was SO loud. I had to sleep with it off as it kept waking me up and then the room was freezing. The room felt very tired and needs some updates making. There was only lift in service and it took so long which wasn't ideal on the 6th floor.

2026-02-09 • via Nuitee
G
gayol • extended_group • uy
4
Buena estancia pero se quedaron con los depósitos de garantía supuestos
Pros:

El punto de ubicación muy bueno

Cons:

No me devolvieron el dinero q me retuvieron de las habitaciones usd 415 cada habitación , he escrito varios mails y no me responden , pero se quedaron con 830 usd de garantía q nunca me devolvieron a la tarjeta . El personal muy antipático

2026-01-28 • via Nuitee
L
Lori • couple • us
8
Pros:

Convenience and 12:00 checkout

Cons:

No free water bottle

2026-01-27 • via Nuitee
O
Ogreni • solo_traveller • us
10
Nice and warm
Pros:

Nice and clean

2026-01-27 • via Nuitee
D
Danielle • solo_traveller • us
7
2026-01-27 • via Nuitee
D
Darshan • solo_traveller • us
6
2026-01-24 • via Nuitee
R
Remi • solo_traveller • ca
7
Pros:

Location

Cons:

The elevator was too slow , and shower didn't have water pressure

2026-01-23 • via Nuitee
L
Lynn • couple • us
9
Great location for exploring Tribeca; very comfortable beds after long days in the City.
Pros:

Desk employees were super nice, helpful and efficient.

Cons:

The bathroom had hair in a few places. Parking was a bit far away.

2026-01-20 • via Nuitee
S
Srinivasan • solo_traveller • ae
7
Pros:

Location

Cons:

I think they are short of staff. Breakfast opened late and room cleaning happened late the evening which was not convenient.

2026-01-19 • via Nuitee
K
Karla • family_with_children • us
7
Cons:

Only one elevator works and it takes forever to go up and down. We had to wait for a while before going up or down. Also, the coffee is only at lobby for a very few hrs.
We asked for 3 laundry bags and only one was given.
Too noisy, you hear the ambulances and police too much.

2026-01-19 • via Nuitee
A
Aaron • extended_group • us
5
2026-01-19 • via Nuitee
R
Revathi • family_with_children • in
7
2026-01-19 • via Nuitee
C
Cihan • extended_group • tr
8
2026-01-16 • via Nuitee
R
Rocio • family_with_children • cl
10
Cómoda y agradable
Pros:

Muy limpio, personal amable e , incluyo desolation

Cons:

Nada

2026-01-06 • via Nuitee
M
Matthew • extended_group • us
6
A good property with a great location and clean rooms, but issues with in-room dining and lift availability negatively a
Pros:

The rooms were clean, comfortable, and well maintained, including the bathrooms. The location is excellent and felt very safe. It is about a 10 to 15 minute walk from Soho, which made it convenient for getting around. Overall, the property itself is well kept and pleasant to stay in.

Cons:

There were two issues during my stay. First, the in-room dining experience was very disappointing. The room advertised in-room dining with Hilton branding, showing that it was available until 11:00 p.m. At 10:30 p.m., I placed and paid for an order through my phone. The order later showed “out for delivery,” but it never arrived. When we contacted the front desk, we were told it was handled by a third party and that they could not help, which was frustrating given that it was advertised as a Hilton service. The next morning, I received a message saying the food had been delivered when it had not, and it took several hours of contacting customer service to resolve the issue.
The second issue was that only one lift was working, which caused long waits and was quite inconvenient. Another guest waiting with me also expressed the same concern.

2026-01-06 • via Nuitee
M
Maria • family_with_children • it
9
Pros:

Posizione eccellente: stazione della metro subito all'uscita dell'albergo

Cons:

Un po' rumorosa, ma purtroppo a New York City mi sa che è difficile trovare posti silenziosi

2026-01-05 • via Nuitee
R
RAQUEL • extended_group • pt
9
Pros:

The cleaning was good, although they forgot to provide the correct number of bath towels each day of our stay.! The breakfast menu is very limited and something was missing every day. Location is exceptional! Overall everything went well and it was a good stay

2026-01-05 • via Nuitee
G
Garth • couple • au
5
Great if you avoid the breakfast which is a fiasco
Pros:

The front desk staff were very nice. The people running the breakfast were rude as hell.

Cons:

We couldn't get the employee off their phone long enough to order any food. She had major attitude.

2026-01-03 • via Nuitee
P
PetraRaal • solo_traveller • us
8
Aside from a few small issues, the room was very cozy and I'd love to stay there again.
Pros:

Very comfortable bed, spacious room

Cons:

Refrigerator didn't work, lost $20 worth of food because of that. Only one elevator, which caused crowds in the lobby, and had difficulties with extending a stay, so I gave up.

2025-12-31 • via Nuitee