AMTD Idea Tribeca Hotel

Hotels
8.4 (972 reviews)
39 6th Avenue , New York , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Cons:
Poor breakfast service
Cleanliness issues
High price for value

Categories

Cleanliness
8.13
Numerous mentions of hair in the bathroom and suspicions of bedbugs indicate cleanliness issues.
Service
9.1
While staff were often described as nice and helpful, there were instances of rudeness and lack of assistance.
Location
9.64
Consistently praised for its great location, near many attractions and transportation.
Room Quality
8.59
The rooms were described as cozy and comfortable, although some had issues like a non-working refrigerator.
Amenities
8.42
Breakfast service was noted to be lacking and not well-received.
Value for Money
7.58
Reviews indicated that the hotel was perceived as overpriced given the amenities and service provided.
Food and Beverage
7.13
Breakfast quality and service received negative comments, suggesting a need for improvement.
Overall Experience
8.6
The overall stay was favorable due to location and service despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:18

Property Description

Luxurious Accommodations
Experience comfort and convenience in our modern rooms equipped with top-notch amenities like a flat-screen TV, microwave, fridge, and coffee maker. The contemporary design and bright ambiance ensure a relaxing stay.

Delicious Dining Options
Indulge in a culinary journey at our on-site restaurants - Great American Grill and Bar Artisanal. From French-inspired dishes to hearty American classics, our diverse menu offerings cater to every palate. Don't forget to visit the 24-hour Pavilion Pantry for snacks and beverages.

Prime Location
Situated in the vibrant Tribeca neighborhood, our hotel offers easy access to popular attractions like Chinatown, Little Italy, and the New York City Fire Museum. With the Canal Street Subway Station just steps away, exploring the city is a breeze.

Book your stay at Hilton Garden Inn New York/Tribeca now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Package handling charges are available for USD 10 per day for packages and USD 5 per day for mail. Packages will be stored from 7 days before arrival until the time of check-out.

Upon check-in, hotel will collect incidental authorization charge of $100 per night (max $700) per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Guest Reviews

8.4
Based on 972 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.64
Room Quality: 8.59
Amenities: 8.42
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 8.6
D
Dorothy solo_traveller us
7
2026-08-21 via Nuitee
D
David solo_traveller us
3
Won’t ever tolerate a property that doesn’t answer the phone or act professionally.
Pros:

This property used to be a well managed Hilton Garden Inn.

Now it’s a disaster run by non professionals that don’t even answer the phone.

Cons:

Terrible people management.

2026-08-19 via Nuitee
A
Anna solo_traveller us
10
2026-08-19 via Nuitee
M
Maria couple us
5
Buena ubicación, urge inviertan en mejorar el hotel
Pros:

Ubicación

Cons:

Aire acondicionado súper ruidoso, alfombras súper sucias, no dan agua y si quieres rellenar tienes que bajar a un sotano; un elevador estaba descompuesto que complicaba llegar y salir de la habitación en un piso 6

2026-08-18 via Nuitee
Çalışkan solo_traveller tr
7
Pros:

Yeri gayet merkezi. Metro istasyonu ve Canal Street e yakın olmasını beğendim.

Cons:

Otoparkı var yazıyordu ancak otoparkı yok. Başka bir yerdeki otoparkla anlaşmalılar. Kahvaltı var yazıyordu ancak yoktu.

2026-08-17 via Nuitee
P
Paul couple us
7
2026-08-15 via Nuitee
M
M. Del Mar Suárez solo_traveller es
9
Would stay again
Pros:

Helpful staff at all times. Good location. Comfy beds.

Cons:

The bathroom was a bit oldish. Would benefit from slightly larger rooms and different
lighting. Bathroom size ok.

2026-08-15 via Nuitee
K
Krissy solo_traveller us
10
2026-08-14 via Nuitee
J
joshua family_with_children us
8
2026-08-14 via Nuitee
O
Oscar solo_traveller es
8
Pros:

Todo correcto.

Cons:

No me dieron una factura al haber hecho la reserva por Booking.com, y Booking tampoco me la da. Es la primera vez que me ocurre tras múltiples reservas

2026-08-12 via Nuitee
H
Hans family_with_children be
8
Pros:

Locatie vlak bij een metrostation
Veel lekkere resto's in de buurt

Cons:

De lakens zouden na enkele dagen wel ververst mogen worden, als je een ganse week logeert in de zomer bij warm weer.

2026-08-10 via Nuitee
M
Manuel extended_group co
6
No tiene desayuno incluido
Pros:

La atención es muy buena, el lugar también y las habitaciones son cómodas

Cons:

El aire acondicionado suena demasiado duro y se escucha el ruido de afuera. Quitaron el restaurante y no está el desayuno que ofrecen en el anuncio.

2026-08-10 via Nuitee
M
Maxwell couple au
1
Staff do not care, they cancelled my booking at 8pm arrival.
Pros:

Location

Cons:

We'd booked our stay at AMTD months in advance, specifically booking this hotel because of the location. We'd made plans and dinner reservations.
At our arrival at 8pm on a Friday night, the unempathetic staff told us they had changed our booking, moving us to the Hilton Garden Inn in Midtown.
I was pretty gobsmacked, as I hadn't been contacted to which they said "you used a third party" (booking.com). Booking.com has a chat service, to which the staff didnt say anything. Booking.com also gives them the guest phone number, but the AMTD did not care for that either.
The hotel they moved us to wasted our time of commuting each day, wasted our energy,and moved us to a worse hotel (which had a range of issues, including AC stuck at 85F).
I have since tried contacting the AMTD (and booking.com) who have ignored calls.
Staff do not care, so why should you stay here?

2026-08-05 via Nuitee
M
Manouche family_with_children nl
8
Fijn hotel op een heel fijne locatie in Tribeca.
Pros:

De locatie naast de metro, nette kamer met mini fridge, koffieapparaat en magnetron.

Cons:

De tweepersoonsbedden zijn wat aan de kleine kant. Queensize zou comfortabeler zijn voor een verblijf voor ons gezin met vier personen.

2026-08-05 via Nuitee
I
Izabela family_with_children pl
8
2026-08-05 via Nuitee
W
Wilson Nicolas extended_group ar
8
Hermosos días
Pros:

Me gustó mucho la ubicación

Cons:

Las camas podrían ser más grandes

2026-07-24 via Nuitee
G
gabriele extended_group it
9
2026-07-21 via Nuitee
C
Cihan extended_group tr
8
2026-07-21 via Nuitee
L
Laura extended_group it
10
2026-07-20 via Nuitee
P
Perez solo_traveller us
10
Muy chimba ☀️🌻
Pros:

Me encantó todo.

Cons:

Nada

2026-07-19 via Nuitee