The Grand at Trafalgar Square

Hotels
8.4 (6287 reviews)
8 Northumberland Avenue , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Old room quality

Categories

Cleanliness
7.4
Many complaints about room cleanliness and maintenance.
Service
9.06
Staff were described as friendly and attentive despite other issues.
Location
9.41
Consistently praised for its excellent central location.
Room Quality
7.86
Rooms are old with some comfort issues noted.
Amenities
8.39
Amenities like the lounge for coffee received positive mentions.
Value for Money
7.85
Mixed feelings on value, especially with respect to room quality.
Food and Beverage
8.4
Food was good but bar prices were considered expensive.
Overall Experience
8.87
Overall a good experience with significant praises for location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:27

Property Description

Luxurious Victorian Building in Central London

Free Health Club and Elegant Rooms
The Grand at Trafalgar Square offers a free health club, 24-hour room service, and complimentary bottled water, ensuring a comfortable stay. The air-conditioned rooms with high ceilings and Victorian elegance provide modern amenities like luxury bedding, iPod docks, and high-definition TVs.

Fine Dining at Boyd's
Indulge in fine dining at Boyd's, an elegant English brasserie with a décor of Italian marble. Whether enjoying a meal or networking, Boyd's Bar offers a sophisticated ambiance for guests.

Prime Location near London's Attractions
Located in London's West End, just steps away from Nelson's Column, the hotel is conveniently close to the National Gallery and St. Martin-in-the-Fields church. Don't miss the chance to experience luxury and convenience at The Grand at Trafalgar Square.

Important information:

Guests under the age of 21 years must be accompanied by a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.4
Based on 6287 reviews
Cleanliness: 7.4
Service: 9.06
Location: 9.41
Room Quality: 7.86
Amenities: 8.39
Value for Money: 7.85
Food and Beverage: 8.4
Overall Experience: 8.87
J
Joyce • couple • cr
10
Pros:

Nos gustó todo pero nos tuvimos que ir del hotel antes de tiempo
Me podrían informar si nos hacen el reembolso

2026-06-05 • via Nuitee
J
John • couple • gb
8
Nicely kept grand hotel, looked great for a conference etc. facilities are good. I’ve stayed the twice now but I must sa
Pros:

Location is fantastic, like the drinking water facilities.

Cons:

Room was near lift which was loud, room was very dark due to an internal view, and room was fairly small, no little extras had to pay for all in room bar tea and coffee. Breakfast not really the quality you would expect.

2026-06-05 • via Nuitee
L
Lemaitre • couple • fr
7
Première nuit catastrophique, les trois autres agréables : chambre avec vue, insonorisation correcte
Cons:

La chambre était hyper bruyante : impossible de dormir.
Aucune vue, et table devant la fenêtre
Nous avons pu changer de chambre et la nouvelle chambre était agréable. Seul bémol : ménage vite fait , aspirateur non passé dans la salle de bains par exemple

2026-06-05 • via Nuitee
D
David • couple • au
9
2026-06-04 • via Nuitee
J
Jose • couple • us
5
2026-06-04 • via Nuitee
W
Walls • solo_traveller • gb
2
Pros:

Nothing

Cons:

Everything, beds were ridiculously uncomfortable, food was average at best, and I've stayed in better premiere inns.

2026-06-04 • via Nuitee
A
Angelique • couple • ca
8
Pros:

Excellent hotel in the central location close to everything! The only problem I had was the air conditioner is very loud, i had to turn it off at night. We got lucky the weather was cool during our stay. Otherwise all was great .

2026-06-04 • via Nuitee
L
Linda • couple • gb
5
The location was great.
Pros:

I would have expected a better view for the price I paid. Also the bar drinks were far too expensive and don't expect a surcharge when we are staying there and get our own drinks from a miserable batman

Cons:

As above

2026-06-03 • via Nuitee
C
Chris • solo_traveller • cy
9
Pros:

Location, staff.

Cons:

We was not informed about the 100 deposit prior going there.

2026-06-02 • via Nuitee
C
Catherine • solo_traveller • gb
9
Pros:

Perfect location, great staff

Cons:

Nothing

2026-06-01 • via Nuitee
T
Tore • couple • no
9
Greit hotell med topp lokalisering.
Pros:

Topp lokalisering like ved Trafalgar Square. Gåavstand til det meste.

2026-06-01 • via Nuitee
J
Joseph • solo_traveller • lb
7
2026-05-31 • via Nuitee
A
Alan • couple • gb
10
Excellent
Pros:

Very friendly and efficient staff. Special thanks to Nalin for the welcome

Cons:

Nothing

2026-05-31 • via Nuitee
P
Phil • couple • gb
10
Staff were very helpful nothing was too much trouble
Pros:

Great location staff amazing lovely decor

Cons:

Nothing an amazing hotel

2026-05-31 • via Nuitee
P
Pamela • solo_traveller • gb
8
Pros:

Location.

Super comfy beds

2026-05-31 • via Nuitee
I
Ingalill • extended_group • se
9
Pros:

Läget och boendet som sådant

Cons:

Frukosten höll inte den standard man kan kräva av ett hotell med det prisläget.

2026-05-31 • via Nuitee
C
Clarke • solo_traveller • gb
10
Excellent hotel
Pros:

The convenience of the location, the excellent service, the extremely helpful and friendly staff!

2026-05-30 • via Nuitee
N
norelli • solo_traveller • us
10
Pros:

Location
Early check in

Cons:

Ac was noisy and horrible
Beautiful bar but your drinks are ridiculously overpriced which is why it is not busy

2026-05-30 • via Nuitee
L
Lisa • couple • gb
10
Excellent
Pros:

The location was excellent and the staff were really friendly. Very clean room

Cons:

The location and good size room

2026-05-29 • via Nuitee
P
Paul • couple • de
8
Pros:

Fantastic location, possibly the best to be able to explore all that London has to offer.

Cons:

Interactions with several staff members felt noticeably formal and unwelcoming at times, with an approach that came across as more gatekeeping than hospitality-focused. While professionalism was evident, a warmer and more accommodating demeanor would have significantly improved the overall guest experience.

2026-05-29 • via Nuitee