The Grand at Trafalgar Square

Hotels
8.4 (5938 reviews)
8 Northumberland Avenue , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Old room quality

Categories

Cleanliness
7.4
Many complaints about room cleanliness and maintenance.
Service
9.06
Staff were described as friendly and attentive despite other issues.
Location
9.41
Consistently praised for its excellent central location.
Room Quality
7.86
Rooms are old with some comfort issues noted.
Amenities
8.39
Amenities like the lounge for coffee received positive mentions.
Value for Money
7.85
Mixed feelings on value, especially with respect to room quality.
Food and Beverage
8.4
Food was good but bar prices were considered expensive.
Overall Experience
8.87
Overall a good experience with significant praises for location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:27

Property Description

Luxurious Victorian Building in Central London

Free Health Club and Elegant Rooms
The Grand at Trafalgar Square offers a free health club, 24-hour room service, and complimentary bottled water, ensuring a comfortable stay. The air-conditioned rooms with high ceilings and Victorian elegance provide modern amenities like luxury bedding, iPod docks, and high-definition TVs.

Fine Dining at Boyd's
Indulge in fine dining at Boyd's, an elegant English brasserie with a décor of Italian marble. Whether enjoying a meal or networking, Boyd's Bar offers a sophisticated ambiance for guests.

Prime Location near London's Attractions
Located in London's West End, just steps away from Nelson's Column, the hotel is conveniently close to the National Gallery and St. Martin-in-the-Fields church. Don't miss the chance to experience luxury and convenience at The Grand at Trafalgar Square.

Important information:

Guests under the age of 21 years must be accompanied by a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.4
Based on 5938 reviews
Cleanliness: 7.4
Service: 9.06
Location: 9.41
Room Quality: 7.86
Amenities: 8.39
Value for Money: 7.85
Food and Beverage: 8.4
Overall Experience: 8.87
G
Geraldine • solo_traveller • gb
10
Excellent hotel close to attractions
2026-03-14 • via Nuitee
M
Mary • couple • us
8
2026-03-13 • via Nuitee
M
Maxine • couple • gb
8
Cons:

no room service

2026-03-12 • via Nuitee
L
Louise • extended_group • gb
10
2026-03-12 • via Nuitee
A
Alison • couple • gb
7
Good location
Pros:

Central location

Cons:

Room felt a bit small

2026-03-10 • via Nuitee
A
Adam • solo_traveller • hu
10
2026-03-10 • via Nuitee
V
Volha • solo_traveller • es
10
2026-03-10 • via Nuitee
C
Cila • couple • gb
10
Excellent location.
Cons:

Food in the restaurant is very average. Please change the chef.

2026-03-09 • via Nuitee
R
Ramona • couple • ch
8
Pros:

Super Location, sehr zentral und doch nicht laut

Cons:

Bei unserem Fenster war eine Lüftung, welche die ganze Nacht sehr lärmig war

2026-03-09 • via Nuitee
C
Casey • solo_traveller • gb
10
2026-03-09 • via Nuitee
H
hilary • family_with_children • gb
8
Such a wonderful location
Pros:

Amazing location and excellent staff

Cons:

Street noise, you could hear it at night

2026-03-09 • via Nuitee
A
Andrés • couple • is
10
2026-03-09 • via Nuitee
W
William • couple • us
10
2026-03-08 • via Nuitee
S
Sanchia • couple • gb
5
Pros:

Location great

Cons:

Very dated rooms, was on 9th floor as far away from lifts as could be possible even though the hotel was relatively quiet! During the night there was some awful droning from what came from some sort of machine it went on for hours and the sounded like a motorbike engine it was unbearable!.. TV in room couldn’t access more than a couple of Channels, tried to call reception but the in room telephone had no signal
Either.
Definitely not one hotel we will return to in the future !

2026-03-08 • via Nuitee
M
melanie • couple • gb
9
2026-03-08 • via Nuitee
B
Beste • solo_traveller • gb
10
2026-03-08 • via Nuitee
A
Anne Marie • couple • gb
10
Excellent location
Pros:

Location

Cons:

In £100 incidental fee that ate up my spending money for the night.

2026-03-07 • via Nuitee
A
Ailsa • solo_traveller • gb
5
Did the job wasn’t anything special
Pros:

Good location friendly staff

Cons:

Very dated and extremely expensive and terrible breakfast

2026-03-07 • via Nuitee
P
philippe • couple • fr
8
Super séjour merci
Pros:

Emplacement top
Personnel top
Petit déjeuner top
Propreté top

Cons:

Il vaut mieux passer par Booking que par l’hôtel lui même pour le petit déjeuner (30%+)
Juste surprenant, pas de balayette aux toilettes
Pour dire quelque chose

2026-03-06 • via Nuitee
P
philippe • couple • fr
8
2026-03-06 • via Nuitee