The Grand at Trafalgar Square

Hotels
8.4 (6227 reviews)
8 Northumberland Avenue , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Old room quality

Categories

Cleanliness
7.4
Many complaints about room cleanliness and maintenance.
Service
9.06
Staff were described as friendly and attentive despite other issues.
Location
9.41
Consistently praised for its excellent central location.
Room Quality
7.86
Rooms are old with some comfort issues noted.
Amenities
8.39
Amenities like the lounge for coffee received positive mentions.
Value for Money
7.85
Mixed feelings on value, especially with respect to room quality.
Food and Beverage
8.4
Food was good but bar prices were considered expensive.
Overall Experience
8.87
Overall a good experience with significant praises for location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:27

Property Description

Luxurious Victorian Building in Central London

Free Health Club and Elegant Rooms
The Grand at Trafalgar Square offers a free health club, 24-hour room service, and complimentary bottled water, ensuring a comfortable stay. The air-conditioned rooms with high ceilings and Victorian elegance provide modern amenities like luxury bedding, iPod docks, and high-definition TVs.

Fine Dining at Boyd's
Indulge in fine dining at Boyd's, an elegant English brasserie with a décor of Italian marble. Whether enjoying a meal or networking, Boyd's Bar offers a sophisticated ambiance for guests.

Prime Location near London's Attractions
Located in London's West End, just steps away from Nelson's Column, the hotel is conveniently close to the National Gallery and St. Martin-in-the-Fields church. Don't miss the chance to experience luxury and convenience at The Grand at Trafalgar Square.

Important information:

Guests under the age of 21 years must be accompanied by a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.4
Based on 6227 reviews
Cleanliness: 7.4
Service: 9.06
Location: 9.41
Room Quality: 7.86
Amenities: 8.39
Value for Money: 7.85
Food and Beverage: 8.4
Overall Experience: 8.87
A
Andy • couple • gb
9
2026-05-16 • via Nuitee
J
Jayne • couple • gb
10
2026-05-16 • via Nuitee
S
ste • solo_traveller • gb
5
Needs updating
Cons:

The bathroom was really dated and in need of modernisation.

2026-05-16 • via Nuitee
D
Debbie • couple • us
8
I would still stay here again. Great location
Pros:

Breakfast was overpriced and not very good.

Cons:

The toilet had problems flushing the toilet paper.

2026-05-16 • via Nuitee
K
Kerry • extended_group • us
10
Pros:

Location was great! Loved the water bottles and the filling station. Bar had good customized drinks.

Cons:

Room was a little small.

2026-05-15 • via Nuitee
B
Bensouda • solo_traveller • ma
8
Pros:

L’emplacement, le personnel, la qualité de la literie

Cons:

La décoration de la chambre et le standing des matériaux et des toilettes

2026-05-15 • via Nuitee
A
Arnaldo • couple • gb
7
2026-05-15 • via Nuitee
J
James • solo_traveller • us
10
Pros:

Location, layout, styling, cleanliness

Cons:

Bed could have been more comfortable and one day the breakfast was cold

2026-05-15 • via Nuitee
J
josefalbarrann • couple • mx
8
Location was very convenient.
Pros:

Location was very convenient. Staff was professional and service oriented.

Cons:

Coffee line for breakfast was excesive. Get an additional machine.

2026-05-15 • via Nuitee
V
Virginia • solo_traveller • au
8
Pros:

Location is central to almost everything!NA

Cons:

NA

2026-05-15 • via Nuitee
S
Susan • couple • gb
7
The overall experience was pleasant but just a couple of disappointments
Pros:

Its location was ideal for our theatre visit and the staff on the desk were very helpful

Cons:

It took a long time for our drinks order to be served. although I could only see one other person in the bar, the waitress kept breaking off to talk to that person and then to serve them another drink before bringing ours over approximately ten minutes later

2026-05-15 • via Nuitee
P
Petter • extended_group • no
5
2026-05-14 • via Nuitee
J
Jatin • couple • at
8
2026-05-13 • via Nuitee
R
Ramer • solo_traveller • us
9
Pros:

Very good location the staff Very friendly and helpful. Beds are very soft great for me not so much for my husband.

Cons:

Breakfast was a bit pricey in my opinion.

2026-05-13 • via Nuitee
M
Michael • couple • gb
7
2026-05-12 • via Nuitee
H
Heidi • extended_group • us
8
2026-05-12 • via Nuitee
A
Alessandra • couple • it
9
Pros:

ottima la posizione, super strategica. hotel molto bello all'interno, staff molto gentile e disponibile

Cons:

il materasso del letto era scomodo, troppo molle e si creava una conca. migliorabile la stanza

2026-05-12 • via Nuitee
S
Sharon OBrien • couple • ie
9
Prime location with extremely helpful staff.
Pros:

Location and staff are excellent. Beautiful building.

2026-05-12 • via Nuitee
E
Espinoza • solo_traveller • pe
10
Pros:

El servicio y la atención fueron extraordinarios!

2026-05-12 • via Nuitee
A
André • couple • nl
8
Goed hotel op prima locatie.
Pros:

Inchecken ging snel. Personeel heel vriendelijk. Ruime kamer en schoon.

Cons:

Meubilair kamer een beetje ouderwets, beschadigingen.
Badkamer erg gedateerd (maar wel schoon)

2026-05-12 • via Nuitee