The Grand at Trafalgar Square

Hotels
8.4 (5938 reviews)
8 Northumberland Avenue , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Old room quality

Categories

Cleanliness
7.4
Many complaints about room cleanliness and maintenance.
Service
9.06
Staff were described as friendly and attentive despite other issues.
Location
9.41
Consistently praised for its excellent central location.
Room Quality
7.86
Rooms are old with some comfort issues noted.
Amenities
8.39
Amenities like the lounge for coffee received positive mentions.
Value for Money
7.85
Mixed feelings on value, especially with respect to room quality.
Food and Beverage
8.4
Food was good but bar prices were considered expensive.
Overall Experience
8.87
Overall a good experience with significant praises for location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:27

Property Description

Luxurious Victorian Building in Central London

Free Health Club and Elegant Rooms
The Grand at Trafalgar Square offers a free health club, 24-hour room service, and complimentary bottled water, ensuring a comfortable stay. The air-conditioned rooms with high ceilings and Victorian elegance provide modern amenities like luxury bedding, iPod docks, and high-definition TVs.

Fine Dining at Boyd's
Indulge in fine dining at Boyd's, an elegant English brasserie with a décor of Italian marble. Whether enjoying a meal or networking, Boyd's Bar offers a sophisticated ambiance for guests.

Prime Location near London's Attractions
Located in London's West End, just steps away from Nelson's Column, the hotel is conveniently close to the National Gallery and St. Martin-in-the-Fields church. Don't miss the chance to experience luxury and convenience at The Grand at Trafalgar Square.

Important information:

Guests under the age of 21 years must be accompanied by a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.4
Based on 5938 reviews
Cleanliness: 7.4
Service: 9.06
Location: 9.41
Room Quality: 7.86
Amenities: 8.39
Value for Money: 7.85
Food and Beverage: 8.4
Overall Experience: 8.87
G
Gail solo_traveller us
10
2026-04-11 via Nuitee
S
Shaun solo_traveller gb
10
Pros:

Location was incredible but the staff went out of their way to make the stay enjoyable

Cons:

that i couldn't stay longer

2026-04-11 via Nuitee
E
Emre extended_group tr
10
2026-04-10 via Nuitee
A
Andrejs LV family_with_children lv
10
2026-04-10 via Nuitee
T
Teresa couple gb
10
Beautiful hotel in a great location.
Pros:

The place was so inviting. The breakfast choices were great. The rooms were so clean and had everything we needed.

Cons:

The fact that there were too much technology and not enough people.

2026-04-10 via Nuitee
B
Brenda couple us
8
2026-04-10 via Nuitee
J
Jurgita family_with_children lt
9
-
Pros:

Vieta, patogus įsiregistravimas/išsiregistravimas, patogi lova, nemokamo vandens stotelės viešbučio svečiams.

Cons:

Apčiupinėti kambario šviestuvai, apdriskusi vonios užuolaida.

2026-04-10 via Nuitee
M
MASSIMO extended_group it
8
2026-04-09 via Nuitee
D
Dallas family_with_children au
8
Pros:

Great location

Cons:

Was charged for room and payment taken then was debited payment pending for room and possible damage payment so had to freeze my bank account and cancel card due to second payment not having hotel identification attached. Had to ring long distance to confirm it was them. Unnecessary anxiety from not knowing about second transaction

2026-04-09 via Nuitee
L
Lisa family_with_children gb
10
We love staying here! Best hotel ever 😍
Pros:

Everything went well, this is the 4th time we have stayed with you and have never been disappointed

Cons:

Nothing

2026-04-08 via Nuitee
K
Karen family_with_children gb
9
Would definitely recommend and would stay again.
Pros:

This hotel is perfectly placed almost right next to Trafalgar Square (you can see the square from the entrance.) It is also very near two underground stations. The hotel itself is lovely, from the second you walk in the door it is breathtaking. We were greeted really nicely and check in was simple. The room was very clean and well equipped.

Cons:

The view from our room….or serious lack of! Whilst you could argue most city hotels won’t have a view, for what we paid for the room I would expect better than what we had, literally the back of two other buildings in very close proximity. In fairness though we only really slept in the room so the view wasn’t important. Just a little comment about the bed too, it was quite high, I am 5’5 and had to really make an effort to get into bed, that is not a critique though, just a comment.

2026-04-08 via Nuitee
D
Dimitrie family_with_children be
8
Goede locatie, alle gemakken, mooi, maar wat verouderd gebouw
Pros:

Klassevol, het kingsize bed met hagelwitte overtrek lag heerlijk.

Cons:

Kamerbreed tapijt is sowieso al slecht voor onze allergie, maar hier was het best wel stoffig.
Enkel glas in de ramen die best wel een likje verf konden gebruiken, veel lawaai.

2026-04-08 via Nuitee
G
Glenn Børge extended_group no
7
2026-04-08 via Nuitee
R
Robert family_with_children gb
10
Pros:

The staff where helpful and very friendly location fantastic

Cons:

Nothing

2026-04-08 via Nuitee
R
riccardo family_with_children it
7
Pros:

the hotel is good, in a very central position.

Cons:

the room is quite basic, small and without any beauty kit in the bathroom.

2026-04-08 via Nuitee
C
Carlo Thewes family_with_children lu
8
Cons:

Total inkompetent beim Ein und Auschecken

2026-04-08 via Nuitee
A
Adrian family_with_children ie
10
2026-04-07 via Nuitee
R
Rikard Andersson family_with_children se
7
Pros:

Läget

2026-04-07 via Nuitee
couple gb
8
2026-04-07 via Nuitee
C
Chiara solo_traveller it
10
2026-04-07 via Nuitee