Paid
Children allowed
Pets allowed

Facilities

Free WiFi
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Excellent location near ski lift and restaurants
Friendly, responsive staff
Strong amenities (hot tubs, pools, gym, sauna)
Spacious lounge/bar area
Clean rooms and comfortable beds
Cons:
No air conditioning in rooms / hot rooms in summer
High parking fees and resort/extra charges
Rooms feel outdated (old TVs, dated decor)
Occasional room issues (bad smell, noisy fan, awkward kitchenette)
Isolated service issues (double charge, room-service mistakes)

Categories

Cleanliness
7.5
Generally reported as clean and well-maintained (multiple mentions of clean rooms), but occasional issues: one room with a bad smell and limited housekeeping service during mud season.
Service
8.5
Staff frequently described as friendly, helpful and responsive (free upgrade, helpful desk staff); some front-desk responsiveness noted positively.
Location
9.2
Consistently praised: excellent central location at base of the ski lift, close to restaurants and lifts, easy access to local amenities.
Room Quality
6.2
Multiple complaints about outdated rooms: no A/C in rooms, old TVs, occasional noisy fans, awkward kitchenette layout, and at least one report of a bad smell.
Amenities
8.1
Hot tubs, pools, gym, sauna and exercise room praised; lounge/bar area noted as spacious and comfortable. Some guests found facilities dated but overall amenities were a strong point.
Value for Money
5.8
Several guests felt rates were high for the condition (example: >$600 for two nights), plus complaints about resort fees, high parking charges and unexpected billing/duplicate charges.
Food and Beverage
7.6
Mixed to positive: on-site bar and specific restaurant (Jose’s) received praise, but isolated service/room-service errors and expectations varied.
Overall Experience
8.7
Overall positive stay driven by location, helpful staff and strong amenities, but tempered by room quality issues (no A/C, dated rooms), parking/fees and occasional service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 03:19

Property Description

Crested Butte's only slopeside hotel. Our 191-unit slopeside hotel reflects a combination of outdoor adventure, mountain charm and contemporary design. The property includes José Crested Butte, a full-service slopeside restaurant offering Mexican-inspired dishes, cocktails and an extensive tequila collection, plus the Matchstick Lounge and the billy barr, both opened in 2023. Elevation also has a full-service spa, heated indoor pool, three hot tubs, a fitness center, a new arcade and more.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Business ID number for the Elevation is 306564. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GUC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. An extra bed for children 0+ years costs 35 USD per night. A cot for children up to 1 years costs 25 USD per night.

  • Age restriction

    Guests must be at least 21 years old to check in.

  • Damage deposit

    A damage deposit of 150.0 USD may be required.

  • Parking

    A parking garage is available.

See all policies

Location

Guest Reviews

7.7
Based on 651 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9.2
Room Quality: 6.2
Amenities: 8.1
Value for Money: 5.8
Food and Beverage: 7.6
Overall Experience: 8.7
A
Aspen • couple • us
10
2026-10-21 • via Nuitee
U
umesh • solo_traveller • us
10
Perfect for family stay
Pros:

It was a pleasure experience.

Cons:

Nice eatery inside the facility

2026-10-19 • via Nuitee
L
Lea • couple • us
10
2026-10-12 • via Nuitee
K
Katherine • couple • us
10
2026-10-11 • via Nuitee
I
Ingrid • extended_group • us
7
Room was very nice and lounge and bar area spacious with lots of comfortable seating.
Pros:

It's mud season so they were shortly staffed. Bar, restaurant closed, housekeeping only if requested.

Cons:

Add'l fee for parking garage even though the hotel was almost empty.

2026-10-10 • via Nuitee
S
Savannah • couple • us
6
2026-10-09 • via Nuitee
J
Jayne I • couple • us
9
2026-10-07 • via Nuitee
E
Esther • couple • us
6
Pros:

Beautiful location.

Cons:

There was no hot water in the shower throughout the entire time we stayed at the hotel.

2026-09-19 • via Nuitee
M
Mary • couple • us
4
Great location horrible rooms. We paid way too much for the room we had! Very disappointed!
Pros:

The hotel was in a good area. The bar was nice.

Cons:

The hotel is very very outdated. Truly needs a renovation! We actually left a day early because the room had a bad smell to it.

2026-09-15 • via Nuitee
W
william • couple • us
8
2026-09-08 • via Nuitee
S
Sean • solo_traveller • us
10
Great location and staff.
Pros:

Location and cleanliness

Cons:

No A/C in room. Beautiful night so kept patio door open, bar music was loud.

2026-09-07 • via Nuitee
C
Chris • solo_traveller • us
10
Pros:

Great location, easy to get to and 1 min walk to the main lift. Staff is friendly, bar and coffee on site. Several Restaurants that are very close by.

Cons:

Don’t worry about the other reviews, I love this place. Just be realistic.. It’s a small parking garage and during the winter, parking is a serious premium within a few hundred yards of the ski lift. It’s absolutely fair for them to charge during the winter in my opinion.
The TVs are a bit old, but if you want to watch a game, go downstairs to the bar.. I wouldn’t recommend going to MT CB and watching much TV. The rest of the room is high end and very comfortable.

2026-09-05 • via Nuitee
W
Wallace • solo_traveller • us
9
2026-08-26 • via Nuitee
G
Gary • couple • us
7
Pros:

Location and close to lifts. Staff was helpful

Cons:

No AC but I guess a lot of places there don’t have it. Just not noted on description.
TV was analog, not HD like 99% of other hotels or lodges

2026-08-22 • via Nuitee
R
Robert • extended_group • us
8
Pros:

comfortable bed

Cons:

Parking rate is high

2026-08-19 • via Nuitee
B
Barbara • family_with_children • us
1
Cons:

I paid for this booking through Booking.com and then the hotel charged me again on the day I checked out. It was a huge surprise and I had to call the hotel to get a refund. As if this writing, no refund has been given

2026-08-12 • via Nuitee
L
Lena • solo_traveller • us
10
Very pleasant, would highly recommend again.
Pros:

The gym, they gave me a free upgrade to a room with a kitchenette

Cons:

The restaurant in the hotel, I ordered as room service and paid $6 for adding chicken to the caesar salad, they delivered without the chicken so had to go back. It wasn't a big deal but pretty basic to make sure to read the full order.

2026-08-11 • via Nuitee
P
Patricia • extended_group • us
9
2026-08-11 • via Nuitee
K
Kimberly • extended_group • us
9
Luxurious stay in a gorgeous location
Pros:

Beautiful location and friendly, helpful staff. Comfortable room and wonderful facilities including hot tub, sauna, exercise room, and restaurant

Cons:

Nothing

2026-08-10 • via Nuitee
C
Christina • couple • us
6
Good central location and staff were responsive and friendly; amenities were disappointing.
Pros:

Location and staff were great

Cons:

Paying over $600 for two nights, we expected facilities to be at least mid-tier. There was no AC, old TVs, very dated property overall. I wish we had stayed at another location nearby - especially in the summer.

2026-08-03 • via Nuitee