Best Western Plus New Cumberland

Hotels
•
Best Western Plus
7.5 (394 reviews)
702 Limekiln Road , New Cumberland , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Unclean rooms
Poor breakfast quality

Categories

Cleanliness
5.83
Several reviews mentioned issues with cleanliness and a dirty room.
Service
8.8
Many reviews highlighted the friendly and helpful staff.
Location
8.34
Overall good location, safe for families as noted in some reviews.
Room Quality
7.79
Rooms were generally comfortable, but a review mentioned a smell.
Amenities
6.82
Some amenities were lacking, like insufficient toiletries compared to standard expectations.
Value for Money
8.28
Good value noted, especially the price and cleanliness aspect.
Food and Beverage
6.33
Breakfast received mixed reviews, with some stating it was not appetizing.
Overall Experience
7.8
Mixed feelings, overall okay stay but significant cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:32

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a daily continental breakfast, unwind in the indoor swimming pool, and savor the convenience of a refrigerator and a 40-inch flat-screen cable TV in every guest room.

Relaxation and Fitness: Take advantage of the hot tub for ultimate relaxation, stay active in the fitness centre, and stay connected with free Wi-Fi throughout the hotel.

Convenient Location: Situated just minutes away from Central Harrisburg, with easy access to Interstate 83 and the Pennsylvania Turnpike, and a short drive to Hershey Park Amusement Park.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Best Western Plus New Cumberland now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of $25 per pet, per night applies. Please note that a maximum of 2 pets are allowed Please note that the property can only allow pets with a maximum weight of 80 pounds

Please note: Our pool and hot tub will be closed until March 31, 2022 tentatively. We will update as information becomes available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 394 reviews
Cleanliness: 5.83
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 6.82
Value for Money: 8.28
Food and Beverage: 6.33
Overall Experience: 7.8
Y
Yonaiker • solo_traveller • us
10
2026-02-14 • via Nuitee
T
Teresa • extended_group • us
9
2026-02-13 • via Nuitee
Y
Yocum • family_with_children • us
9
Pros:

Friendly staff great breakfast. Will be coming again.

Cons:

Great place

2026-02-08 • via Nuitee
J
Joelis • family_with_children • us
7
2026-01-26 • via Nuitee
J
Joelis • couple • us
10
2026-01-23 • via Nuitee
T
Thomas • solo_traveller • us
10
A clean comfortable stay.
Pros:

I did not take advantage of the breakfast but there was quite a crowd. So I assume it was good.

Cons:

Nothing.

2026-01-20 • via Nuitee
K
Kevin • solo_traveller • us
8
Overall I was satisfied
Pros:

Breakfast was good

Cons:

Room was not cleaned during whole stay

2026-01-19 • via Nuitee
D
Dhivya • family_with_children • us
8
2026-01-19 • via Nuitee
J
Jiveli • couple • us
1
I was expecting better for the price I paid
Pros:

None

Cons:

During the night were a noise the whole night and I couldn't let me sleep. literal you can hear everything from the 0outside. AC was not working property. No extra sheets

2026-01-19 • via Nuitee
K
Keyontay • couple • us
10
Good
Pros:

Everything

Cons:

I liked everything

2026-01-19 • via Nuitee
S
Susan • couple • us
8
2026-01-17 • via Nuitee
A
Anne Delano • extended_group • us
10
Super Friendly Staff - Great Value
Pros:

This was a fantastic hotel experience. First and foremost, the staff was INCREDIBLY friendly - some of the nicest people I've dealt with in years. The place was basic but perfect - rooms were clean and up-to-date, everything worked as it should, breakfast was simple, but good, the pool was small but lovely, and the workout room was ample. They were lovely about a late check out. The location was right off the turnpike which was exactly what I needed. There wasn't much food walking distance to the hotel (just a convenience store), but lots of things just one exit down the highway. Also, the price was great. I would highly recommend. The only recommendation I would make is to add hot oatmeal rather than oatmeal packets to the breakfast.

Cons:

The only two things I didn't like were that the tile part of the floor in our room was sticky. It seemed like someone had mopped with soap, but then not wet mopped again to get the soap up. I just went over it with a towel and it was fine. The other thing is that there was tape on the ceiling around the smoke detector which made me think that some guest once upon a time must have been trying to do something in that room that would have set off the smoke alarm. It was a little odd. They should just take the tape down.

2026-01-05 • via Nuitee
S
Sindia • family_with_children • us
8
2025-12-29 • via Nuitee
L
Loudin • solo_traveller • us
10
2025-12-24 • via Nuitee
D
Deirdre • family_with_children • us
10
Pros:

Friendly staff good breakfast pool was heated beds were comfortable

2025-12-08 • via Nuitee
A
angela • family_with_children • us
9
Pros:

The room was huge beds were so comfortable 😁

Cons:

The only thing I can complain about was that the pancake machine was broken 😔

2025-12-06 • via Nuitee
T
Terry • family_with_children • us
10
2025-11-19 • via Nuitee
K
Kirsten • couple • us
8
Pros:

The bed was very comfortable. The staff were so helpful and friendly!

Cons:

Cleanliness

2025-11-18 • via Nuitee
U
unangst • couple • us
5
Won’t be staying here again
Pros:

The beds are comfortable

Cons:

It was very dirty and the breakfast was horrible I actually got sick from it

2025-11-11 • via Nuitee
M
Marius • couple • us
10
2025-11-05 • via Nuitee