Fujairah Rotana Resort & Spa

We’re staying at Rotana Fujairah in April 2026 - given the entire situation it’s commendable how these guys continue their service top notch! The staff is working with complete dedication and efficiency. Hotels overall facilities, cleanliness, restaurants are all operational and very welcoming. Overall this location is much safer as we did not get any alerts.
Charles from room service took great care of us.

We planned a trip after a year and what a warm welcome by the Leadership Team and Mr.Sriram who ensured a very breezy check in amid Eid rush. No trip is complete without a fun rendezvous with Mr Leo , fabulous person to chat with, and the very approachable Mr Alok who ensures we are engaged and always around.

@Mozaique: Thank you so much Mr Sanjay , Mr Deepu and Mr Jehangir Breakfast options are a lot more yum now .

@Sharkys: Mr Saurab ensured great customer experience .

We would like to extend heartfelt thanks to Room service team lady and - Mr Michael who helped with a small incident with my missing mobile with a lightning speed.

The team demonstrates excellent hospitality as always which made us feel at home and more welcoming in the current situation.

Until we meet again , wishing you all the very best !

Our stay at Fujairah Rotana Resort & Spa was truly exceptional, and what made it even more memorable was the incredible team who went above and beyond to make us feel welcome.
A special thank you to Sardor at reception for the warm and smooth check-in experience, and to DM Marzouk for room 9001
Housekeeping, especially Charles, surprised our kids with thoughtful touches like coloring books, and the turndown service by Zen was simply delightful—he even crafted a cute towel toy for our daughter, which absolutely made her day!
We also had a great experience at Sharkey’s Bar thanks to Rizwa, whose friendly and attentive service stood out.
Last but definitely not least, a big thank you to Roopesh, the bellboy who assisted us during checkout with efficiency and kindness, leaving us with a lasting positive impression.
It’s these personal touches and genuine hospitality that make this resort so special. We will definitely be returning!

Very kids friendly and family oriented - very good service and nice restaurants, good location and nice food activities

Shar from Housekeeping truly made my stay exceptional. Her attention to detail, professionalism and warm attitude stood out every day. The room was always spotless and well-organized, and she consistently went the extra mile to ensure everything was perfect. It’s rare to come across such dedication and genuine care. He’s is a real asset to the hotel.

Ms.Himali was so kind for whatever needs i wanted. Very seeet and humble person. Won my heart .

We had a great stay in Fujairah Rotana, we originally booked for a night and decided to extend as we thoroughly enjoyed our stay. Mazrouk from reception was gracious to allocate a nice room for us.

We also enjoyed our dining experience at Mozaique, Jehangir looked after us and a big shout out to Xiebel who always ensure we are well taken care. Kudos to you Xiebel and rooting for your career growth.

The resort is very beautiful with all amenities. We went family and had a very pleasant stay. The staff is very helpful and supportive.

Service is very satisfied friendy employees.excellent

over all experienced is amazing and one of a kind.. staff from reception up to service staff are very nice and approachable especially “Charles”.. the service they give to their guest is one of a kind.. me and my family enjoyed and surely will come back again

I really liked the hotel. Attentive and caring staff. Himali was very friendly and made sure our room was spotless

I stayed one night with my friends at Fujairah Rotana, and it was truly an amazing experience from check-in to check-out. Everything was smooth, well-organized, and very welcoming.

The staff were extremely professional and attentive throughout our stay. The restaurant cleanliness was outstanding, and the food was absolutely delicious.

A special mention to Mr. Dhiraj — such an amazing personality! He gave us a wonderful tour of the resort and made sure we were well taken care of the entire time.

We had a fantastic time and are already planning to come back next week. Highly recommend this beautiful resort!

A wonderful escape from the chaos of life! Wonderful staff and facilities and we were really able to relax and enjoy the downtime.

Fabulous resort, lovely beach, great staff and great food. Special thank you to Kyan Lin for the lovely elephant towels!

Everything was very good. The service is nice and helpful, the food is very tasty and varied. The beach is clean, with plenty of sunbeds,which are free. Great satisfaction.

It was very nice stay,we like it,very kind people working in this hotel special thanks to Sujan.

The hotel is very beautiful, thank you for your service. Especially thanks to Nadima, who upgraded our room like a compliment, it was really nice, view to the sea, 1 minute from the beach and comfortable room. Room service also was great, cleaning every day, every day new still water in the bottle, no complaints about it 👍🏻
Delicious food, wide choice of dishes and drinks.

Unfortunately, the hotel is far from airport and it was very long time to arrive in. There was almost no cafes around and only couple of shops across the street. We had all inclusive so it wasn’t problem for us.

I have an extraordinary stay with a welcoming staff in Fujairah Rotana. It was really a memorable stay especially all the amenities are really special.

On 10.02.2026 I was denied entry to breakfast at [restaurant/location] for allegedly violating the dress code. A staff member stated that my underwear/swimwear was “see-through” and that “swimwear is not allowed.” I calmly accepted the remark and went to change.

However, immediately afterwards I saw other guests inside the restaurant wearing outfits that looked more revealing and also involved visible/see-through underwear—such as guests with clearly visible lingerie and a guest wearing a mesh dress over a swimsuit. Compared to this, my outfit appeared no less compliant with the stated requirements.

When we asked the staff member why I was turned away, we received contradictory explanations that felt like arbitrary interpretation of the rules. The conversation was roughly as follows:
Staff: “Your swimsuit is see-through; swimwear is not allowed.”
Us: “But another guest’s underwear is visible.”
Staff: “A bra showing is OK, but underwear is not.”

In another instance, we were told that the guest in the mesh dress “came in from outside,” which effectively suggests that the rules are applied unevenly or can be bypassed.

I would also like to emphasize that I had a strong feeling of discriminatory treatment. I am Russian, and given the current political situation, I cannot exclude the possibility that the staff showed bias based on nationality in my case. I understand this is a sensitive topic, but as a hotel guest I expect respectful and equal treatment regardless of citizenship or politics.

As a result, I felt humiliated and discriminated against: some guests are stopped at the entrance while others, in similar situations, are not. A dress code may be strict, but it must be clearly defined, applied equally to everyone, and communicated respectfully—without humiliating guests or showing any signs of bias.

Lack of guest privacy protection and staff inaction
During our stay, a large group of guests arrived (it appeared to be an organized group, possibly related to filming). These guests were constantly recording on their phones in the hotel’s public areas, including the beach and pool. Other guests were regularly captured on camera, including close-ups and filming from a short distance.

We understand that guests may want to film the hotel property, but filming other vacationers without their consent—especially at the beach/pool—creates a feeling of insecurity and is a serious violation of personal boundaries. We expressed our concerns; however, the only reaction came from the lifeguard staff.

As a result, we cannot relax: it is uncomfortable to sunbathe, swim, or even walk around the hotel because there is a constant risk of being recorded in someone else’s photos/videos, including while wearing swimwear. This raises a clear question: who is responsible for ensuring guests’ safety and privacy on the hotel premises?

I am very disappointed with our stay at this hotel. We arrived early in the morning after two flights and with a 3 Yr old child only to be told that we can't check in until 15.00 that day but they would give us water. We can upgrade for over $700 and then we can check in. I also book all inclusive but only to find out that it isnt really all inclusive. Yes breakfast lunch dinner but if my little one wanted a snack from the bar we would have to pay towards it, also we only can a handful of cocktails and drinks finish at 22.00, but we can upgrade to ultra all inclusive for £30 per person a day to get more. So not all inclusive. Option when looking up holidays in general.... Breakfast, half board, full board and all inclusive. I didnt see ultra all inclusive, super inclusive or ultra ultra inclusive. Very very disappointed. I travel all over the world and been to many great places and thought I would try this location. I paid out more to come to UAE and the travel was longer for not all inclusive and not even able to check in when I arrived at my hotel.