Fujairah Rotana Resort & Spa

Everything was very good. The service is nice and helpful, the food is very tasty and varied. The beach is clean, with plenty of sunbeds,which are free. Great satisfaction.

It was very nice stay,we like it,very kind people working in this hotel special thanks to Sujan.

The hotel is very beautiful, thank you for your service. Especially thanks to Nadima, who upgraded our room like a compliment, it was really nice, view to the sea, 1 minute from the beach and comfortable room. Room service also was great, cleaning every day, every day new still water in the bottle, no complaints about it 👍🏻
Delicious food, wide choice of dishes and drinks.

Unfortunately, the hotel is far from airport and it was very long time to arrive in. There was almost no cafes around and only couple of shops across the street. We had all inclusive so it wasn’t problem for us.

I have an extraordinary stay with a welcoming staff in Fujairah Rotana. It was really a memorable stay especially all the amenities are really special.

On 10.02.2026 I was denied entry to breakfast at [restaurant/location] for allegedly violating the dress code. A staff member stated that my underwear/swimwear was “see-through” and that “swimwear is not allowed.” I calmly accepted the remark and went to change.

However, immediately afterwards I saw other guests inside the restaurant wearing outfits that looked more revealing and also involved visible/see-through underwear—such as guests with clearly visible lingerie and a guest wearing a mesh dress over a swimsuit. Compared to this, my outfit appeared no less compliant with the stated requirements.

When we asked the staff member why I was turned away, we received contradictory explanations that felt like arbitrary interpretation of the rules. The conversation was roughly as follows:
Staff: “Your swimsuit is see-through; swimwear is not allowed.”
Us: “But another guest’s underwear is visible.”
Staff: “A bra showing is OK, but underwear is not.”

In another instance, we were told that the guest in the mesh dress “came in from outside,” which effectively suggests that the rules are applied unevenly or can be bypassed.

I would also like to emphasize that I had a strong feeling of discriminatory treatment. I am Russian, and given the current political situation, I cannot exclude the possibility that the staff showed bias based on nationality in my case. I understand this is a sensitive topic, but as a hotel guest I expect respectful and equal treatment regardless of citizenship or politics.

As a result, I felt humiliated and discriminated against: some guests are stopped at the entrance while others, in similar situations, are not. A dress code may be strict, but it must be clearly defined, applied equally to everyone, and communicated respectfully—without humiliating guests or showing any signs of bias.

Lack of guest privacy protection and staff inaction
During our stay, a large group of guests arrived (it appeared to be an organized group, possibly related to filming). These guests were constantly recording on their phones in the hotel’s public areas, including the beach and pool. Other guests were regularly captured on camera, including close-ups and filming from a short distance.

We understand that guests may want to film the hotel property, but filming other vacationers without their consent—especially at the beach/pool—creates a feeling of insecurity and is a serious violation of personal boundaries. We expressed our concerns; however, the only reaction came from the lifeguard staff.

As a result, we cannot relax: it is uncomfortable to sunbathe, swim, or even walk around the hotel because there is a constant risk of being recorded in someone else’s photos/videos, including while wearing swimwear. This raises a clear question: who is responsible for ensuring guests’ safety and privacy on the hotel premises?

I am very disappointed with our stay at this hotel. We arrived early in the morning after two flights and with a 3 Yr old child only to be told that we can't check in until 15.00 that day but they would give us water. We can upgrade for over $700 and then we can check in. I also book all inclusive but only to find out that it isnt really all inclusive. Yes breakfast lunch dinner but if my little one wanted a snack from the bar we would have to pay towards it, also we only can a handful of cocktails and drinks finish at 22.00, but we can upgrade to ultra all inclusive for £30 per person a day to get more. So not all inclusive. Option when looking up holidays in general.... Breakfast, half board, full board and all inclusive. I didnt see ultra all inclusive, super inclusive or ultra ultra inclusive. Very very disappointed. I travel all over the world and been to many great places and thought I would try this location. I paid out more to come to UAE and the travel was longer for not all inclusive and not even able to check in when I arrived at my hotel.

Fujairah Rotana Resort and Spa - great place to spend some time relaxing and being at the beach all day!! great hotel and the people that works there are impecable!!

Our stay at Fujairah Rotana was truly exceptional and unforgettable, thanks largely to the amazing team of Mr. Jiam and Ms. Monica behind it. The staff were all incredibly accommodating, attentive, and genuinely helpful throughout our stay. From the moment we arrived, we were made to feel welcome and well taken care of, with every request handled promptly. Their professionalism, warmth, and dedication to guest satisfaction truly set this hotel apart. It’s rare to experience such consistent and heartfelt service, and it made our time here even more special. A big thank you to the entire team for creating such a memorable experience.

This hotel very nice allstaff good especially Mahmoud he always smile make fun and food is good and room clean and beach ⛱️

Staffs were very friendly and property is good. A staff named Roopesh helped me while I was having trouble in starting my car while checking out. Big thanks to him

Overall good experience with FRRS. Hope we’ll come back again. Thanks to all FO team and F&B. especially Housekeeping team done good job. Clean rooms and well maintained. Keep going ✨❤️

Cleanliness Hotel and rooms , excellent staff and services, Safety . Breakfast is limited but nice and tasty ..

It was amazing days, everything is super. Thank’s everyone from Rotana. Staff was perfect, cleaners, waiters, bartenders and of course animators.

Our stay at this place was more than just a hotel visit; it was a complete experience filled with comfort, relaxation, and refined atmospheres that touch the senses from the very first moment. Everything was perfectly organized, with calmness and beauty present in even the smallest details.

Our stay coincided with the celebration of our wedding anniversary, and the surprise was the elegant and beautifully arranged room, along with the cake presented in a classy and thoughtful manner, reflecting genuine care for special occasions and a sincere desire to delight guests. This gesture alone is enough to remain a cherished memory for a long time.

I would like to extend my sincere thanks and appreciation to Mr. Ahmed Reda, who truly represents professionalism and elegance in dealing with guests through his positive communication and constant attention to the finest details, making the experience exceed all expectations.
I also express my heartfelt gratitude to Mr. Marzouk and Mr. Ahmed Hassan for their excellent manners, refined taste, and genuine care that we felt at every moment.

Honestly, this place does not merely offer a service; it creates beautiful memories and heartfelt experiences. A refined experience that makes returning again a definite choice without hesitation.

Bartender Samundra and Hussain and Sanjay are best bar man and best service and very friend

I am currently staying at your resort. I wanted to take a moment to share my feedback regarding your restaurant team, as it is rare to encounter such a high level of service, even in top-tier 5-star hotels.

To be honest, the dining experience and service have been one of the highlights of my vacation. I specifically want to mention the quality and variety of the food, especially the **Indian cuisine** – the taste, spices, and presentation were absolutely top-notch.

However, what impressed me most was the attitude towards guests. I can be quite a demanding traveler when it comes to food, but your team managed to exceed my expectations. There were times when I requested something specific that wasn't even on the menu. The chefs didn't just "do their job"; they went the extra mile to accommodate my requests and prepared individual dishes just to ensure I was satisfied. This is what I call true professionalism.

I would like to personally mention the individuals who made my stay so enjoyable. Please take note of their excellent work:

**Chefs:**
* **Chef Tiby**
* **Chef Noor**
* **Chef Chintha**
* **Chef Danish**
Thank you to them for their culinary skills and flexibility.

**Service Team:**
* **Jahangeer**
* **Sanjay**
These gentlemen provided fast, attentive, and very welcoming service.

I believe that employees like these are the ones who uphold the high standards of the Rotana brand. I would be very happy if this feedback could contribute to them receiving a well-deserved **promotion** or a **bonus**. They have truly earned it.

Sincerely,
Alexander and Anastasia

This is my fourth stay at the resort, and as always, it was an amazing experience. Special thanks to Marzouk, Sardor, and Mary from the Front Office for their warm hospitality, and to Sanjay from F&B for ensuring we had a great breakfast experience.

We had amazing time with our family and kids.
The rooms were clean, and the pool was nice.
Special thanks to the receptionists Sardor and Ismail for their help and fast check in.
Menu at restaurants is delicious.
Thank you

We truly enjoyed our stay at Fujairah Rotana Resort. Service was exceptional. Workers acted with kindness and respect. Many times they came out of their way to help us and improve our time there. The cleanliness of the place, including both public spaces and our room, is also nothing we had any problems with. Food was delicious, nutritious, healthy and varied. Overall we would recommend this trip and we ourselves plan to visit in the near future.

Great hospitality, ambience, infrastructure, facilities, quality food. Special mention of Mr. Dhiraj for his exceptionally well hospitality and takinh care of all the family needs during the stay. Recommend all should visit with 5 🌟 rating for the Property and Mr. Dhiraj.