Holiday Inn Express Pittston - Scranton Airport by IHG

Hotels
•
Holiday Inn Express
7.3 (135 reviews)
400 Highway 315 , Pittston , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location / easy access off I-81
Comfortable bed / room comfort
Friendly and responsive staff
Good breakfast
Outdoor space for dogs
Some guests reported clean rooms and breakfast area
Cons:
Perceived as a bit expensive (value for money)
Outdated television / missing window shade in some rooms
Bathroom cleanliness was an issue for at least one guest
Coffee maker access problems at reception
Minor service lapses (status not recognized, expired elevator certification noted)

Categories

Cleanliness
6.5
Mixed cleanliness: one guest noted the bathroom could have been cleaner, while another explicitly described the room and breakfast area as clean.
Service
8
Generally positive service: staff described as friendly and responsive (fixed a window shade issue, apologized for the TV). Minor lapses noted (no status recognition until asked, desk lacked key for coffee maker).
Location
8.5
Frequently praised location: easy access off I-81, convenient placement in a Walmart parking area with nearby fast-food options; described as a strong point by multiple guests.
Room Quality
7.3
Room comfort rated well (bed described as very comfortable), but some rooms lacked a shade and had an outdated television that guests felt needed replacement.
Amenities
6.8
Mixed amenities: breakfast is available and appreciated, outdoor space for dogs noted positively, but there were issues accessing the coffee maker and an expired elevator certification was mentioned.
Value for Money
6
Perceived as slightly expensive by guests ('Un peu chère'), so value is below the overall target rating.
Food and Beverage
8
Breakfast was repeatedly mentioned positively and considered a plus by multiple reviewers.
Overall Experience
7.3
Overall a positive, uncomplicated stay for a short visit: 'better than the reviews' and suitable for one-night stays, with minor issues that did not significantly affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location

Holiday Inn Express Pittston - Scranton Airport, an IHG Hotel offers a prime location just 4 km from Wilkes-Barre/Scranton International Airport. Situated near popular attractions like University of Scranton and Montage Mountain Ski Resort, this hotel provides easy access to key destinations.

Modern Amenities

Experience comfort and convenience in the air-conditioned rooms equipped with free WiFi and flat-screen TVs. The fitness centre allows guests to stay active during their stay, while the non-smoking property ensures a pleasant environment for all visitors.

Helpful Services

Count on the attentive staff at Holiday Inn Express Pittston - Scranton Airport to provide valuable information and assistance at the reception. Whether you need directions or recommendations, they are dedicated to making your stay enjoyable.

Book your stay at Holiday Inn Express Pittston - Scranton Airport, an IHG Hotel for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Location

Guest Reviews

7.3
Based on 135 reviews
Cleanliness: 6.5
Service: 8
Location: 8.5
Room Quality: 7.3
Amenities: 6.8
Value for Money: 6
Food and Beverage: 8
Overall Experience: 7.3
D
Danielle • couple • ca
8
2026-11-03 • via Nuitee
H
Helene • family_with_children • ca
10
Pros:

L'emplacement, le confort de la chambre, le déjeuner et l'espace extérieur pour mon chien!

Cons:

Un peu chère.

2026-10-31 • via Nuitee
B
Berry • solo_traveller • ca
9
2026-10-24 • via Nuitee
T
Timothy • family_with_children • us
5
2026-10-21 • via Nuitee
C
Charles • family_with_children • us
8
Pros:

Staff/Cleanliness) breakfast/ The fact that the Staff member fixed the problem of not having shade in the room window.
Staff member stated that he was very sorry about the television.

Cons:

Room needed a new television and needed a shade on the window

2026-10-18 • via Nuitee
K
Kayla • couple • us
9
Pros:

Bed was super comfortable, staff was friendly

2026-10-12 • via Nuitee
H
Hogan33 • solo_traveller • de
1
2026-09-15 • via Nuitee
K
Khadijah • family_with_children • us
10
2026-09-11 • via Nuitee
B
Brian • couple • us
3
2026-08-29 • via Nuitee
E
E3937EOdanielled • Couples
8
Better than the reviews
Pros:

I admit I was a litte concerned based on several of the reviews however we did not experience any issues.
A few minor things- no recognition of status until I commented, elevator certification expired, coffee maker offered but the young lady at reception did not have the key for the cabinet where the coffee makers were stored.
When we arrived there was a notice posted about water pressure and hot water which would not be repaired until Monday. Both water pressure and hot water were not an issue during our stay.
Room was clean, breakfast area was clean. No complaints about the accommodations.
Location is very good. Easy access off I81. Located in Walmart parking lot eith several fast food eateries within walking distance.
All in all a good choice for s one night stay.

2026-08-05 • via Tripadvisor
B
Braun • solo_traveller • us
8
2026-07-03 • via Nuitee
S
suzanne • solo_traveller • us
8
Pros:

Location

Cons:

The bathroom could have been cleaner

2026-06-21 • via Nuitee
J
Josue • solo_traveller • us
10
2026-06-02 • via Nuitee
L
Lisa • couple • us
7
2026-05-29 • via Nuitee
L
Lehman • solo_traveller • us
10
Pros:

The location is really good.

Cons:

I didn't like the app I was using for directions to the hotel. The app made it really hard to find the entrance.

2026-04-15 • via Nuitee
P
Patrick • couple • us
5
2026-04-06 • via Nuitee
M
Miller • couple • us
8
2026-01-27 • via Nuitee
P
Pernell • extended_group • us
5
My stay was okay, it definitely needs cleaning better and they need to do some renovations to bring it up to date and st
Pros:

Location

Cons:

It needs renovation, and pest control. Their was water roaches

2026-01-19 • via Nuitee
J
Jacobi • couple • us
9
2026-01-15 • via Nuitee
R
Raymond • family_with_children • us
10
My stay was completely blessed and quiet
Pros:

It was very clean and quiet

2025-11-26 • via Nuitee