ibis Rio de Janeiro Centro

Hotels
ibis
7.6 (3444 reviews)
Rua Silva Jardim, 32 , Rio de Janeiro , br

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Standard amenities for expected hotel tier
Cons:
Poor cleanliness
Room quality issues
Lack of basic amenities

Categories

Cleanliness
6.15
Several comments indicate issues with cleanliness, including 'not particularly clean' and 'horribly dirty hotel'.
Service
8.65
Positive feedback about the courteous staff and willingness to assist, despite some issues.
Location
9.15
Multiple reviews highlight the good location, with easy access to key areas.
Room Quality
7.15
Some rooms reported to have issues such as being designated for handicapped without request and bad smells.
Amenities
7.15
Amenities such as towels and bathroom quality have been specifically mentioned as lacking.
Value for Money
7.65
Some guests felt regret about the price paid for the conditions experienced.
Food and Beverage
6.65
Breakfast and café facilities were criticized as being very weak.
Overall Experience
8.25
The overall experiences reflected a mix of satisfactory location and discontent with room and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:49

Property Description

Convenient Location
Located in the heart of Rio de Janeiro, just 500 meters from the iconic Arcos da Lapa, Ibis Rio de Janeiro Centro offers practical rooms with free Wi-Fi, ensuring you stay connected throughout your visit.

Dining Options
Indulge in a delicious breakfast buffet and savor regional and international dishes at the hotel's restaurant. Thirsty? Enjoy a variety of drinks at the on-site bar, perfect for unwinding after a day of exploring the city.

Nearby Attractions
With key landmarks like Santos Dumont Airport, Novo Rio Bus Station, and Sugar Loaf Mountain within a few kilometers, and the renowned Maracanã Stadium just 6 km away, you're perfectly positioned to experience the best of Rio.

Book your stay at Ibis Rio de Janeiro Centro now and make the most of your visit to this vibrant city!

Important information:

When booking more than 5 rooms, different policies and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 50 per day.

Location

Guest Reviews

7.6
Based on 3444 reviews
Cleanliness: 6.15
Service: 8.65
Location: 9.15
Room Quality: 7.15
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 6.65
Overall Experience: 8.25
D
Daniel Henrique solo_traveller br
8
Pros:

Não tem nada em específico que eu tenha gostado muito.

Cons:

Acho que as acomodações estão um tanto deterioradas… Aparência não está lá aquelas coisas…

2026-07-02 via Nuitee
V
Vanessa solo_traveller br
8
Poderia ser melhor
Pros:

Limpeza e conforto no quarto.

Cons:

O atendimento na recepção na hora do check in foi um pouco conturbado. Pq não fui informada que precisava de uma autorização de 'hospedagem', sendo que eu tinha uma autorização de viagem (estava com minha sobrinha). Ao meu ver, a hospedagem faz parte de uma viagem. Fora que o box do banheiro estava com defeito e sempre vazava água pra fora. Ainda tinha o risco de cair a porta do mesmo. Não só no meu apartamento, mas no dos meus pais tbm. Por fim, não parcelava o valor da hospedagem, a resposta da atendente foi: só parcela no aplicativo. Sendo que eu reservei pelo app.

2026-06-29 via Nuitee
V
van reenen solo_traveller za
10
2026-06-28 via Nuitee
A
Angela C Mota solo_traveller br
8
2026-06-28 via Nuitee
S
Silva solo_traveller br
6
2026-06-28 via Nuitee
W
Wilians couple br
8
2026-06-28 via Nuitee
A
Alexandre couple br
10
2026-06-28 via Nuitee
F
fabia solo_traveller br
10
2026-06-26 via Nuitee
V
Vitor Lucas solo_traveller br
10
2026-06-25 via Nuitee
W
Wanderley Silva solo_traveller br
8
2026-06-22 via Nuitee
R
Renata solo_traveller br
1
Pros:

Café

Cons:

Atendimento e meu quarto não estava com a acoodavia da cama extra,

2026-06-21 via Nuitee
L
Lançoni solo_traveller br
10
2026-06-20 via Nuitee
P
Pablo solo_traveller br
8
2026-06-18 via Nuitee
F
Fabiane solo_traveller br
1
desrespeito
Pros:

Toda vez tenho problema com nota com esse Ibis. Sai de Rio das Ostras para resolver um problema de inconsistência de uma nota fiscal no centro do Rio. Nao atendem telefone, uma bosta. Porque vocês nao copiam o sistema do Ibis Nova America que a nota e entregue no checkout? Aprendam a trabalhar e copiem quem esta tendo sucesso
É a mesma rede. Porque vocês são tao ruins ??? Péssimos!!

Cons:

serviço e a falta de respeito com o cliente

2026-06-18 via Nuitee
D
De solo_traveller br
8
Pros:

Localização e atendimento.

Cons:

Falta do café da manhã.

2026-06-17 via Nuitee
A
Adriana solo_traveller br
8
2026-06-12 via Nuitee
P
Patricia Silva Luz de solo_traveller br
10
2026-06-10 via Nuitee
E
Ezequias solo_traveller br
4
Problemas pontuais
Pros:

Os funcionários são educados, tratam o hóspedes com cortesia e simpatia.

Cons:

Houve uma demora considerável para o check in, fomos colocados em uns quarto com duas camas de solteiro, mas nossa opção foi pra quarto com cama de casal, pedi a troca e não foi realizada, o ar condicionado do quarto estava pingando, e o controle do mesmo funciona muito mal, tive dificuldade pra desliga lo

2026-06-10 via Nuitee
A
Annie solo_traveller re
7
2026-06-08 via Nuitee
R
Raquel solo_traveller br
8
Pros:

Atendimento e localização.

Cons:

Encontrei um lixinho no quarto.

2026-06-08 via Nuitee