Appart'City Confort Lille Grand Palais

Hotels
Appart'City
7.9 (3265 reviews)
19 rue Berthe Morisot , Lille , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent amenities
Positive overall experience
Good breakfast
Cons:
Cleanliness issues
Old room decor
Limited kitchenware
Distance to city center

Categories

Cleanliness
6.61
Several comments indicate issues with cleanliness, including dust and an old carpet.
Service
9.08
The staff were frequently mentioned as friendly and helpful.
Location
7.62
Good location close to the city center but some reviews mention it being too far for easy access.
Room Quality
7.07
Rooms were described as acceptable, but some had issues with old furnishings and outdated decor.
Amenities
7.6
Basic amenities were provided, but there were complaints about the lack of a toaster and limited kitchenware.
Value for Money
8.06
Generally viewed as good value but not without its shortcomings, especially in cleanliness.
Food and Beverage
8.61
The breakfast received positive feedback, enhancing the overall experience.
Overall Experience
8.58
While some issues were noted, many guests had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:11

Property Description

Modern Apartments with Free Wi-Fi

Situated in Lille City Centre, our residence offers contemporary apartments equipped with free Wi-Fi and flat-screen TVs. The soundproofed apartments feature kitchenettes with essential amenities and comfortable living spaces, ensuring a relaxing stay for our guests.

Delicious Buffet Breakfast

Start your day right with our buffet breakfast, served daily with a variety of breads, pastries, hot beverages, cheeses, and yogurts. Whether you prefer gluten-free options or traditional breakfast choices, our breakfast spread caters to all preferences, ensuring a delightful morning experience for all guests.

Convenient Location and Amenities

Conveniently located near major attractions like the Grand Palais and Lille Grand Palais Convention Centre, our residence offers easy access to public transportation with Lille-Flandres Train Station and Lille Grand Palais Metro Station nearby. Additionally, our property provides on-site public parking and vending machines for added convenience during your stay.

Book your stay now and experience comfort and convenience at Appart'city Lille Grand Palais!

Important information:

Our apartments are move-in ready with a kitchenette and dishware. Upon your arrival, the bed is made, and towels are provided. No need to clean upon departure, as housekeeping is included.
Please reserve your Breakfast by contacting the reception in advance
Guests under 18 years old must be accompanied by a parent or legal guardian to check in and stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIL

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 11 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 3265 reviews
Cleanliness: 6.61
Service: 9.08
Location: 7.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
G
Gateau family_with_children fr
10
2026-03-07 via Nuitee
A
Ange couple be
8
En gros ça va
Pros:

Le calme

Cons:

Pas des produits essentiels pour la douche

2026-03-07 via Nuitee
S
Said couple fr
10
Pros:

Très bon accueil , équipe à l'écoute et très agréable , avec un bon petit dej , au top

2026-03-07 via Nuitee
N
Nathalie couple be
9
2026-03-06 via Nuitee
L
Lefeuvre couple fr
7
2026-03-06 via Nuitee
S
Stella family_with_children fr
8
2026-03-06 via Nuitee
Q
Quoc Duy couple vn
8
2026-03-05 via Nuitee
V
V family_with_children nl
8
Comfortable stay close to Lille Flandres and the Grand Palais
Pros:

Location on a quiet street yet close to Grand Palais metro and the Lille Flandres train station, breakfast spread and hotel facilities, helpful staff, the welcome-waffles and toffees!

Cons:

Fresh, complimentary beverages every day of stay would be a nice touch. The room did have coffee on the day of check in but not for the days after

2026-03-05 via Nuitee
L
Laurence family_with_children fr
9
Une nuit proche du zénith de Lille
Pros:

Propreté et confort de l'appartement.
Pâtée offerte à notre chien, sympa !
Dosettes café, tisanes et bonbons à disposition dans l'appartement.

Cons:

Horaires d'arrivée 16h, ça fait un peu tard avec un départ pour 11h.... heureusement nous avons pu prendre l'appartement à 15h30.

Réactualiser les photos sur booking.com qui montrent une cafetière traditionnelle dans les appartements alors qu'il y avait une machine à dosettes.

2026-03-05 via Nuitee
M
marjorie family_with_children nl
9
Tres bien
Pros:

C'est au moins la 6eme fois que nous venons dans cet hôtel et c'est toujours un plaisir. L'accueil est excellent, la rapidité de check in, le personnel est toujours arrangeant sans meme le demander, possibilité de se restaurer sur place, pas tres loin dd la ville meme si une voitre est un plus, les chambres sont toujours très spacieuses et confortables. La cuisine dans le logement est vraiment un plus. Je reviendrais toujours a cet hotel pour mes passages a lille

Cons:

Les personnes qui fument juste devant la porte d'entrée de l'établissement quand on est non fumeur avec des enfants c'est très ennuyeux. Peut etre trouver un autre endroit pour eux.

2026-03-05 via Nuitee
B
Bouter family_with_children nl
7
2026-03-05 via Nuitee
S
Simon couple gb
5
Well priced but also rooms not very clean
Pros:

It was reasonable priced and the free pastries in the morning is a nice touch.

Cons:

It wasn’t very clean, had blood stains on the duvet cover, mould in the shower, carpets were filthy.

2026-03-04 via Nuitee
R
Rafaella family_with_children fr
7
2026-03-04 via Nuitee
G
Gael family_with_children id
6
2026-03-03 via Nuitee
R
Romain couple fr
10
Pros:

Gros plus sur la qualité de la literie !! Personnel très agréable également !

2026-03-02 via Nuitee
V
Valentine family_with_children fr
9
Pros:

Personnel très accueillant, sympathique et toujours disponible
Nous avons beaucoup apprécié la pâtée offerte pour notre chien, merci

Cons:

Il manque une prise dans la salle de bains ainsi qu'un couteau plus tranchant dans la cuisine (pour émincer des aliments)
La VMC était parfois très bruyante
Les oreillers sont très fins, les draps étaient tachés et il y avait des poils dans la salle de bains

2026-03-02 via Nuitee
Y
Yvette extended_group fr
8
Pros:

Agencement de L’appartement

Cons:

Les nuisances sonores extérieures
La moquette dans les chambres et le séjour
( une occupante ayant de l’asthme a été très impactée )

2026-03-02 via Nuitee
M
MICHAEL family_with_children fr
10
Pros:

l'emplacement parfait pour une visite de LILLE

2026-03-01 via Nuitee
M
Miraim family_with_children be
10
2026-03-01 via Nuitee
N
Nascimento couple br
7
2026-03-01 via Nuitee