Appart'City Confort Lille Grand Palais

Hotels
Appart'City
7.9 (3265 reviews)
19 rue Berthe Morisot , Lille , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent amenities
Positive overall experience
Good breakfast
Cons:
Cleanliness issues
Old room decor
Limited kitchenware
Distance to city center

Categories

Cleanliness
6.61
Several comments indicate issues with cleanliness, including dust and an old carpet.
Service
9.08
The staff were frequently mentioned as friendly and helpful.
Location
7.62
Good location close to the city center but some reviews mention it being too far for easy access.
Room Quality
7.07
Rooms were described as acceptable, but some had issues with old furnishings and outdated decor.
Amenities
7.6
Basic amenities were provided, but there were complaints about the lack of a toaster and limited kitchenware.
Value for Money
8.06
Generally viewed as good value but not without its shortcomings, especially in cleanliness.
Food and Beverage
8.61
The breakfast received positive feedback, enhancing the overall experience.
Overall Experience
8.58
While some issues were noted, many guests had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:11

Property Description

Modern Apartments with Free Wi-Fi

Situated in Lille City Centre, our residence offers contemporary apartments equipped with free Wi-Fi and flat-screen TVs. The soundproofed apartments feature kitchenettes with essential amenities and comfortable living spaces, ensuring a relaxing stay for our guests.

Delicious Buffet Breakfast

Start your day right with our buffet breakfast, served daily with a variety of breads, pastries, hot beverages, cheeses, and yogurts. Whether you prefer gluten-free options or traditional breakfast choices, our breakfast spread caters to all preferences, ensuring a delightful morning experience for all guests.

Convenient Location and Amenities

Conveniently located near major attractions like the Grand Palais and Lille Grand Palais Convention Centre, our residence offers easy access to public transportation with Lille-Flandres Train Station and Lille Grand Palais Metro Station nearby. Additionally, our property provides on-site public parking and vending machines for added convenience during your stay.

Book your stay now and experience comfort and convenience at Appart'city Lille Grand Palais!

Important information:

Our apartments are move-in ready with a kitchenette and dishware. Upon your arrival, the bed is made, and towels are provided. No need to clean upon departure, as housekeeping is included.
Please reserve your Breakfast by contacting the reception in advance
Guests under 18 years old must be accompanied by a parent or legal guardian to check in and stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIL

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 11 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 3265 reviews
Cleanliness: 6.61
Service: 9.08
Location: 7.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
M
Marion family_with_children fr
4
Pros:

Proximité avec le zénith et possibilité de stationnements

Cons:

Proximité de l’autoroute trop bruyante, odeurs de tabac et de nourritures dans le couloir et les chambres. Chambre PMR non demandée, propreté limite (moquettes fauteuils tachés)

2026-03-28 via Nuitee
A
Alphonse couple fr
8
Bon séjour
Cons:

Les prix de la restoration

2026-03-28 via Nuitee
F
Florence extended_group fr
5
Pros:

Fonctionnel

Cons:

Vieillot, excentré , salle de bains petite

2026-03-28 via Nuitee
I
Ismael Dylan couple it
1
mi è successa una cosa assurda: mi hanno rubato tutti i soldi, mi hanno strappato il passaporto e mi hanno persino butt
Pros:

mi è successa una cosa assurda: mi hanno rubato tutti i soldi, mi hanno strappato il passaporto e mi hanno persino buttato fuori dalla finestra. La cosa peggiore è che l’albergo non mi ha dato nemmeno un euro di aiuto e sono rimasti completamente indifferenti a tutta la situazione.

Cons:

mi è successa una cosa assurda: mi hanno rubato tutti i soldi, mi hanno strappato il passaporto e mi hanno persino buttato fuori dalla finestra. La cosa peggiore è che l’albergo non mi ha dato nemmeno un euro di aiuto e sono rimasti completamente indifferenti a tutta la situazione.

2026-03-28 via Nuitee
A
Arnaud family_with_children za
5
2026-03-27 via Nuitee
M
Marie-Claire family_with_children be
10
Pros:

Le confort, la chambre juste ce qu il faut.
Nous avons très bien dormi.
A 9 min à pied du zenith de Lille.
Petit déj tout ce qu il faut.
Très bon accueil et explications
Parking couvert très pratique

Cons:

Juste manquait une boîte de mouchoirs c est tout

2026-03-27 via Nuitee
L
Lara family_with_children fr
9
Pros:

L'espace était très propre et fonctionnel.
Petit très copieux et bon.
Personnel très agréable.

Cons:

Le manque de couette : deux petites couettes pour quatre couchages.

2026-03-26 via Nuitee
A
Ahmed family_with_children fr
4
Pros:

Bonjour, l'accueil, le service au petit déjeuner.

Cons:

Bonjour, nous avions réservé une chambre avec un lit double king size et à l'arrivée on nous propose deux lits de 1 place...si nous n'étions pas très fatigué, nous aurions changé d'hôtel.

2026-03-26 via Nuitee
M
María Victoria family_with_children es
6
Pros:

Qué está cerca de la feria

Cons:

Cogimos una taza xke las q había eran pequeñas y nos persiguió hasta la habitación para llevársela
El exterior , la parte de atrás, estaba
súper sucio, no lo limpian nunca

2026-03-26 via Nuitee
B
Blerie solo_traveller fr
7
2026-03-25 via Nuitee
J
Jessica family_with_children fr
7
2026-03-24 via Nuitee
B
Bouabane couple ma
6
2026-03-24 via Nuitee
T
Tristram family_with_children fr
9
2026-03-24 via Nuitee
L
Laurine family_with_children fr
9
2026-03-23 via Nuitee
D
Debora couple nl
8
2026-03-23 via Nuitee
L
Laurine family_with_children fr
9
2026-03-23 via Nuitee
B
Bouvard couple fr
5
Séjour pratique grâce à l’emplacement et aux services, mais décevant à cause du manque de propreté.
Pros:

J’ai apprécié la localisation de l’hôtel, à environ 20 minutes à pied du centre-ville, ce qui est très pratique. La réception ouverte 24h/24 est un vrai plus, surtout après un concert car cela permet d’arriver à n’importe quelle heure. Le parking souterrain ainsi que les places disponibles devant l’hôtel sont également très appréciables.

Cons:

La propreté de la chambre laissait à désirer. Il y avait beaucoup de saletés, notamment sous l’évier de la salle de bain et sur la moquette. Nous avons également constaté des taches sur les fauteuils et la moquette, ainsi que des chaussettes oubliées dans le placard, ce qui n’est pas acceptable.

2026-03-23 via Nuitee
N
Noel family_with_children fr
6
Bien pour une nuit
Pros:

Personnel très gentil
Petit déjeuner complet (juste, les oeufs brouillés ne sont pas terribles...)

Cons:

Chambre au 3eme étage. Très mal insonorisé.on entend tout ce qu'il se passe a côté.
Un " jeu " dans l'encadrement de la fenêtre laissait passer l'air et de ce fait, le bruit de la rue et de l'autoroute proche. Heureusement que j'avais prévu les boules quies.
La literie est un peu dure.
J'ai signalé le problème de la fenêtre a la réception.

2026-03-22 via Nuitee
L
Lucia couple be
7
2026-03-22 via Nuitee
L
Lilia family_with_children be
7
2026-03-22 via Nuitee