Hotel Pantalon

La posizione

That it was inside venice

Great place to stay! They are very strict on their office hours and only accept cash for the tourist tax. Loved how lively just down the street was for a locals bar- great vibes!

La ubicación es buenisima

The place was clean. The service people seemed annoyed with us. They were professional enough though . The location is not on the main road but using google maps it was easy to find. Walking distance easily from where the bus drops you off. Shops and restaurants close by. The bed however was really really firm. Almost like they put a little padding on a piece of plywood.

Situation géographique: difficile de faire mieux à ce tarif

Both the location & the helpful staff were plus points.

Gute Lage, nettes Personal

We had a very disappointing experience with hotel stay, and the reality of the room did not match your expectations based on the Hotels.com website. Here's a breakdown of the feedback:
* Inaccurate Website Information: The photos and descriptions on the website did not accurately represent the room we received. This is a significant issue, as travelers rely on this information to make informed decisions.
* Lack of Transparency: Hotels.com failed to disclose that the booking was for an apartment-style suite with no daily housekeeping. This is a crucial detail that should be clearly stated upfront.
* Limited Room Supplies: We had to purchase basic supplies from outside, which is not what one expects from a hotel. This suggests the room was not adequately stocked for the duration of your stay.
* Poor Room Condition: The room was in a "bad state," and the comforters were "smelly." This indicates a lack of cleanliness and poor maintenance, which is unacceptable for any accommodation.
* Misleading Third-Party Booking: You felt misled by Hotels.com, as the experience did not align with the standard you've come to expect from them.

AC was listed as an amenity. We arrived on a day that was 80 degrees with high humidity. Our room was very hot and uncomfortable. Went down to desk to inquire about AC. Management told us they would not turn AC on until June, despite the high temps. Desk staff was rude and condiscending. Woman at desk was mumbling about us in Italian - I understand Italian. We were told to "open the windows", which let in bugs and mosquitoes. Was too late to find another hotel that evening. Needless to say, none of us sleep. WIFI was also down when we arrived and the halls smelled of mold. TV cable was pulled out and TV unplugged. We checked-out the next morning and went to another hotel - air conditioned, working WIFI and no smell.

Le logement était bien propre à notre arrivée.

Rated this hotel at 1 only due to not being able to rate it as a 0. Due to flight change, we didn't arrive until the day after we were due. Reception was not happy due to this which was apparent when we saw the room given to us. A single room attempting to be a double and failing miserably. The bathroom, if it can be called this, was so dated and small that it looked like something from Middle Earth.
Obviously no cats were there due to the lack of room to swing them. Having to hold onto the opposite wall from the bath (without stretching!) just to get out of the shower wasn't easy. Although there WAS a 4-inch gap between the bath and the WC that you could fit your dainty foot down on the floor for stability if needed. The limescale and rust around the tap in the bath were a clear indication of the years between cleaning.
I would not recommend this hotel to my worst enemy.