Hotel Pantalon

Hotels
6.7 (218 reviews)
Dorsoduro 3942 (calle Crosera Pantalon) , Venice , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Clean arrival
Helpful staff
Cons:
Uncomfortable beds
Rude service
Poor room condition
Misleading amenities

Categories

Cleanliness
4.6
The room was reported to be in a bad state, with smelly comforters and overall poor maintenance.
Service
7.07
While staff were professional, some reports indicated rude behavior and inefficiency.
Location
9.1
The location is highly praised, being inside Venice and convenient for guests.
Room Quality
6.06
The beds were firm, and there were issues with humidity and lack of maintenance.
Amenities
5.59
Limited amenities noted, such as non-functioning air conditioning and inadequate room supplies.
Value for Money
6.55
Some aspects felt overpriced versus reality based on misleading information.
Food and Beverage
7.6
Late breakfast service was a noted drawback, though it may meet basic expectations.
Overall Experience
7.07
Multiple negative experiences across various categories led to a disappointing overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:30

Property Description

Rooftop Terrace with Stunning Views
Hotel Pantalon offers a unique experience with its rooftop terrace overlooking the iconic Frari Church. Enjoy breathtaking views of Venice while sipping your morning coffee or unwinding in the evening.

Elegant Rooms with Venetian Touch
Indulge in the charm of Venice with rooms featuring parquet floors, Murano glass chandeliers, and wood beams on the ceiling. Each room comes with a private bathroom equipped with a hairdryer, ensuring a comfortable stay.

Prime Location for Exploring
Situated in the university area near the S. Toma water-bus stop, Hotel Pantalon is conveniently located near San Pantalon Church and the renowned Peggy Guggenheim Collection. Immerse yourself in the cultural richness of the Dorsoduro neighborhood.

Experience Venice in style at Hotel Pantalon. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Location

Guest Reviews

6.7
Based on 218 reviews
Cleanliness: 4.6
Service: 7.07
Location: 9.1
Room Quality: 6.06
Amenities: 5.59
Value for Money: 6.55
Food and Beverage: 7.6
Overall Experience: 7.07
S
Sergei solo_traveller ch
8
2026-08-27 via Nuitee
N
Nadine solo_traveller de
5
2026-08-23 via Nuitee
J
jeannielyn family_with_children ae
6
We like the area where we stay accessible to restaurants and shops
Pros:

I like the hotel staff are accommodating and friendly

Cons:

The bathroom is small it’s hard to get to the bath Tub

2026-08-22 via Nuitee
R
Rebecca solo_traveller it
8
2026-08-12 via Nuitee
N
Nina solo_traveller ch
7
Pros:

L'hôtel est très bien placé. Il est propre et décoré avec soin.
En revanche, la literie est très dure. Le seul hic.
Le personnel est très gentil, merci.

Cons:

La literie est dure.

2026-08-10 via Nuitee
A
Anaïs solo_traveller fr
8
Short stay but good !
Pros:

Great location ! Close walk to some touristic areas, but the street itself is not so crowded even at peak season ! Absolutely loved that it wasn’t far from the Piazzale Roma too. Also the bedding was clean and just perfect, and the staff very very helpful.

Cons:

SO noisy. Of course it’s an old building and it’s a good value for money so you can expect thin walls and a lot of people around (earplugs are a must). The curtains were not occulting and the bathroom was old, I personally did not mind. No strange smell or anything.

2026-08-10 via Nuitee
C
Cuases family_with_children co
8
Pros:

Las habitaciones

2026-08-03 via Nuitee
D
Da Col solo_traveller it
7
2026-07-21 via Nuitee
R
Rahman Rizik solo_traveller at
10
2026-07-19 via Nuitee
E
Elisabeth solo_traveller cl
4
Pros:

La ubicación, los locales comerciales al lado y la estación de tren a 15 minutos.

Cons:

La habitación es igual a la foto ,pero es pequeñísima ,las camas todas casi juntas y el personal de recepción con mala actitud y disposición.

2026-07-13 via Nuitee
D
Daria solo_traveller cz
2
Pros:

- location

Cons:

Unfortunately, my experience at the hotel was disappointing.

* The bathroom was not cleaned properly throughout my stay. On arrival, I found long black hair stuck to the bathroom walls
* The room itself felt quite dated, with visible marks and scuffs on the walls in both the bedroom and the bathroom.
* When I arrived at around 7:00 pm to check in, the hotel was closed. I waited outside for approximately 20 minutes while repeatedly calling the reception, but no one answered. There was also no notice on the door explaining the situation. I eventually left to check in at another hotel, and only then did someone call me back, saying they had “only stepped out for a few minutes,” which was obviously not the case
* No iron at the hotel

2026-07-12 via Nuitee
M
Maria Angelica solo_traveller pt
8
Pros:

La ubicación

Cons:

Em baño. Era muy pequeño. El retrete estaba muy junto al lavamanos y casi no podías usarlo con comodidad.

2026-07-08 via Nuitee
M
Mika_Mika family_with_children ua
6
A decent place to stay in a great neighborhood
Pros:

Location is excellent, in the heart of Dorsoduro. Staff was very pleasant and helpful, we felt like they were genuinely happy to accomodate us, even though our booking was last minute. Even though the hotel is small, they offered to keep our bags after check out and helped with carrying the suitcases up narrow stair. The bed linens and towels were very clean and crisp. Tha air conditioning in the room was running.

Cons:

The hotel is old and the rooms are small. But we didn't expect any different.

2026-06-29 via Nuitee
A
Alla solo_traveller de
10
2026-06-24 via Nuitee
N
Nelson couple es
7
Pros:

Hotel con un estilo muy retro, pero necesita un importante mantenimiento. El baño estaba en muy malas condiciones: la tapa del inodoro estaba suelta y se movía constantemente, además el lavabo estaba justo encima, lo que dificultaba su uso. La bañera tenía zonas con óxido y no disponía ni de mampara ni de cortina, por lo que el agua se salía por todo el baño.

La cama de la habitación tenía ruedas y, una vez acostados, se movía sola. También los enchufes estaban en mal estado, ya que nos resultó imposible cargar dos teléfonos móviles.

Como puntos positivos, el aire acondicionado funcionaba correctamente, la ubicación del hotel es buena y el trato del personal fue excelente.

Como sugerencia, el llavero de la habitación podría ser menos pesado, ya que resulta algo incómodo de llevar.

2026-06-21 via Nuitee
F
fillaud couple fr
7
Pros:

La terasse en haut de l'hotel avec la vue sur la cathedrale.

2026-06-15 via Nuitee
S
Schlum solo_traveller it
7
2026-06-13 via Nuitee
E
Elena solo_traveller il
10
2026-06-10 via Nuitee
S
Semikina couple de
2
Very uncomfortable rooms, but good location and nice staff
Pros:

The staff is nice

Cons:

The room was in a very bad condition, furniture is old, the fridge does not work, there is no shower curtain in the bathroom, the smell is very bad.

2026-06-08 via Nuitee
7
756spartakt Family
2
We were left outside
Pros:

Here’s a polished version that keeps your concerns clear and professional while still conveying your frustration:

We were left outside despite having a confirmed reservation and a check-in time of 6:00 PM. When traveling internationally, especially from overseas, arrival times can vary significantly. Since our stay had already been fully paid for, it was very disappointing to be denied access over a €40 shortfall.

The hotel’s policy requires guests to provide passports, but not all visitors are from Italy. There should be a better process in place for international travelers who have already paid for their accommodations rather than leaving them stranded outside.

The following morning, we tried calling the hotel at 9:00 AM, but no one answered. We eventually had to walk to the property around noon to resolve the issue ourselves.

Overall, this was a very poor experience. The front desk staff appeared concerned about repercussions from upper management and seemed unable to help. We chose to leave rather than continue dealing with the situation.

Hospitality businesses should prioritize customer service and provide reasonable solutions for paying guests. Unfortunately, this experience fell far below expectations. I hope management reviews these policies and makes improvements for future guests.

Terrible experience.

2026-06-05 via Tripadvisor