Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Clean and spacious rooms
Cons:
Some amenities need updating
Value perceived as high

Categories

Cleanliness
9.31
Rooms were reported as clean and well-maintained.
Service
9.78
The concierge team and overall staff received high praise for their exceptional service.
Location
9.82
The hotel is in a great location, making it easy to explore Buenos Aires.
Room Quality
9.27
Rooms were described as spacious and comfortable.
Amenities
9.3
The hotel's amenities were generally well-received, although some areas could use updates.
Value for Money
8.76
While the hotel is more expensive, guests felt that the overall experience justified the price.
Food and Beverage
9.31
Guests enjoyed the high-quality food and attentive service in the restaurants.
Overall Experience
9.68
Guests expressed a high level of satisfaction and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:47

Property Description

Luxurious Accommodation
Palacio Duhau - Park Hyatt Buenos Aires, located in a plush palace in Recoleta, offers rooms with marble bathrooms and stunning views. The rooms are elegantly decorated with Belle Epoque furnishings and modern art, ensuring a comfortable stay with air conditioning, heating, and plasma TVs.

Gourmet Dining Experience
Enjoy a full buffet breakfast and savor Argentinean delicacies at Duhau Restaurante, known for its extensive wine selection. For a unique dining experience, head to Gioia Restaurante & Terraces for al fresco dining with a view of the palace and gardens. Oak Bar offers drinks and snacks in a cozy setting with garden views.

Relaxation and Convenience
Indulge in beauty treatments at the spa, unwind in the hot tub, or opt for a massage session. The hotel also provides a gift shop, babysitting services, and valet parking. With its proximity to exclusive boutiques and key attractions, Palacio Duhau - Park Hyatt Buenos Aires is the perfect choice for a luxurious stay.

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports(CUIT: 33536194849)
Please note that pets are allowed as long as they weigh less than 26 lb.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 12 years old stay for US$0 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 348 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.68
C
centerfield84 • Family • Greensboro, North Carolina
10
Great experience there; Staff tried very hard!
Pros:

First, it feels super-safe and secluded inside a major world city. The staff tried very hard to please. The room (we had a suite) was good for us and our 16-year-old daughter. The shower was fabulous. The views from the room were a little disappointing, but that is about the only drawback.

We enjoyed the breakfast buffet and the dinner restaurants. We loved the seclusion. The pool was adequate for what we needed.

2026-04-20 • via Tripadvisor
D
danielmwiegand • Business • Irvine, California
10
Hotel in beautiful historic building
Pros:

Nice, luxury hotel in Buenos Aires’ Recoleta district. The hotel is in the beautiful, nearly 100 years old Palacio Duhau building, which is the main attraction factor of this hotel.

Rooms are nice too. Very typical Park Hyatt style but probably due for an update within the next few years.

I only stayed here for a short two night business trip and unfortunately didn’t get to try any of the onsite restaurants.

2026-04-20 • via Tripadvisor
V
Veronica • couple • ar
10
2026-04-20 • via Nuitee
H
hebey2019 • Solo travel • Los Angeles, California
10
True palacio
Pros:

The best Hyatt I’ve stayed. Great location, great service, big and clean room. Although I only stayed one night, but it made me feel I’m a queen. Abigail and all the staffs are very professional and helpful. Absolutely palacio experience!

2026-04-19 • via Tripadvisor
A
amy • couple • us
10
2026-04-19 • via Nuitee
M
Miguel • couple • py
10
2026-04-18 • via Nuitee
M
María Paz • couple • cl
10
2026-04-14 • via Nuitee
S
SidSpaceman • Solo travel • Montreal, Quebec
10
Luxury, Comfort, and Wonderful People!
Pros:

Palacio Duhau is a truly special place. From the moment I arrived, there was a sense of calm, elegance, and quiet luxury that stayed with me throughout the week.

The property is beautiful—refined, timeless, and perfectly situated. But what made the experience stand out was the people. Every interaction was warm, attentive, and genuinely welcoming. The level of service is world-class, yet it feels natural and unforced.

After full days exploring Buenos Aires, it was a pleasure to return to a place that felt both luxurious and grounding. Dining at the hotel was consistently excellent, and the overall experience felt effortless from start to finish.

I left feeling very well taken care of. My sincere thanks to the team for making this such a memorable stay.

Alejandro (transportation)
Julieta (check-in)
Alexander (bar)
Paulo (reception)
José (concierge)
Alejandro (restaurant)
Azul (reception)
Santiago (reception)
Angel (reception)
Rodrigo (reception)

2026-04-12 • via Tripadvisor
Y
Yannick • couple • ch
8
Très bien
Pros:

Excellent emplacement au centre du quartier.
Chambre très propre et calme.
L'hôtel est très beau, le jardin/terrasse central et très sympa.

Cons:

Rien

2026-04-12 • via Nuitee
L
lynlyf • NONE • Singapore
6
Not really Park Hyatt level
Pros:

Not worth the price. Better hotels in the same location IMO. To enjoy the garden or building, just go and eat there. Seems a lot of people having tea there, would do that next time if I felt the need to see it.

2026-04-11 • via Tripadvisor
L
leecF4443XR • NONE • Ventura, California
10
Buenos Aires visit post cruise
Pros:

Impeccable service from every aspect of this hotel from arrival to departure. Beautiful hotel and grounds. Extremely professional and helpful staff from checkin, restaurants, bell staff and housekeeping. Cannot say enough. One of our best stays ever. Wish we could have stayed longer than our 3 nights to take advantage of the spa and other restaurants. Highly recommended.

2026-04-04 • via Tripadvisor
K
Kamal • couple • us
10
2026-04-03 • via Nuitee
J
jose ramon • extended_group • es
9
Excelente hotel
Pros:

Muy buen hotel buenas instalaciones buen servicio y muy bien ubicado

2026-04-02 • via Nuitee
I
ISABELLE • couple • ch
10
Excellent séjour
Pros:

Magnifique Palace ,bien localisé en centre-ville,avec d’excellents restaurants.

2026-04-01 • via Nuitee
M
Mark42139 • Solo travel • New York City, New York
10
Exceptional Stay!!!
Pros:

As a frequent traveler and Hyatt Globalist, I had heard quite a bit about how wonderful this property was, so my expectations were high, and the hotel exceeded all of my expectations with a truly fantastic stay!

Prior to my trip, I was in touch with the concierge who were so incredibly helpful with all of my plans, including arranging a tango show at the Café de los Angelitos. This show was the highlight of my trip, and just a one of a kind experience! Shout out to Lucio and Jose from the concierge team who arranged everything! After my stay, I received a very kind email from Magali Brandariz, the Chief Concierge thanking me for completing the survey and for my feedback, and welcoming me back in the future.

The hotel emailed me ahead of time to confirm arrival and departure times, and provided excellent information.

Once at the property, Andrea checked me in, and followed up via WhatsApp with a transportation question I had.

During my short stay, I received an email from Gustavo advising me that my room was ready, as well as a follow up from Abigail ensuring that everything was perfect.

As a Hyatt Globalist, I was upgraded to an INCREDIBLE executive suite, found a kind note from the GM, an amenity waiting for me, as well as a complimentary cocktail at the hotel bar!

Every single staff member was incredibly professional, gracious and hospitable, and ensured a perfect stay.

I could not have had a more perfect stay, and my only regret is that I only had 1 night in Buenos Aires, and I wish I had stayed longer! I very much look forward to returning in the near future to Buenos Aires and staying at this truly luxurious world class property!

2026-03-31 • via Tripadvisor
A
Antonia • couple • cl
9
2026-03-30 • via Nuitee
A
ALEXIS • family_with_children • us
10
2026-03-29 • via Nuitee
P
Pedro • couple • br
10
Pros:

Tudo

Cons:

Nada

2026-03-26 • via Nuitee
P
patgr36 • Solo travel • Windsor and Maidenhead, Berkshire, England
10
Superb short stay
Pros:

One night stay on my way through Buenos Aires to get to Patagonia

The service was completely superb. Pre arrival arrangements, meet and greet at the airport, arrival at hotel and during snd after stay. Some of the very best I have experienced.

The hotel is beautifully designed outside and in. Tranquil and modern based on the old building design

Room wise, i had booked a suite but was upgraded to the Alvear suite. Thank you! This was extremely spacious and beautifully designed.

Food and drink wise i wanted to try the restaurant but as i was tired post travel i had room service. I checked out early so only time for a quick breakfast. Lovely to sit outside and a good buffet selection (I didnt try the a la carte option)

Extremely highly recommend. Just a pity my trip was so short and i hope to come back and spend more time with family at some point.

2026-03-22 • via Tripadvisor
L
Lubor • family_with_children • us
10
Amazing ambience, location and staff
Pros:

Amazing ambience, location and staff

2026-03-22 • via Nuitee