Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Clean and spacious rooms
Cons:
Some amenities need updating
Value perceived as high

Categories

Cleanliness
9.31
Rooms were reported as clean and well-maintained.
Service
9.78
The concierge team and overall staff received high praise for their exceptional service.
Location
9.82
The hotel is in a great location, making it easy to explore Buenos Aires.
Room Quality
9.27
Rooms were described as spacious and comfortable.
Amenities
9.3
The hotel's amenities were generally well-received, although some areas could use updates.
Value for Money
8.76
While the hotel is more expensive, guests felt that the overall experience justified the price.
Food and Beverage
9.31
Guests enjoyed the high-quality food and attentive service in the restaurants.
Overall Experience
9.68
Guests expressed a high level of satisfaction and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:47

Property Description

Luxurious Accommodation
Palacio Duhau - Park Hyatt Buenos Aires, located in a plush palace in Recoleta, offers rooms with marble bathrooms and stunning views. The rooms are elegantly decorated with Belle Epoque furnishings and modern art, ensuring a comfortable stay with air conditioning, heating, and plasma TVs.

Gourmet Dining Experience
Enjoy a full buffet breakfast and savor Argentinean delicacies at Duhau Restaurante, known for its extensive wine selection. For a unique dining experience, head to Gioia Restaurante & Terraces for al fresco dining with a view of the palace and gardens. Oak Bar offers drinks and snacks in a cozy setting with garden views.

Relaxation and Convenience
Indulge in beauty treatments at the spa, unwind in the hot tub, or opt for a massage session. The hotel also provides a gift shop, babysitting services, and valet parking. With its proximity to exclusive boutiques and key attractions, Palacio Duhau - Park Hyatt Buenos Aires is the perfect choice for a luxurious stay.

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports(CUIT: 33536194849)
Please note that pets are allowed as long as they weigh less than 26 lb.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 12 years old stay for US$0 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 350 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.68
P
paolo • couple • cl
10
2026-05-04 • via Nuitee
P
Pierre • couple • fr
8
2026-05-04 • via Nuitee
A
Alejandra • family_with_children • cl
10
2026-05-03 • via Nuitee
L
LGsus • solo_traveller • mx
10
El mejor hotel en Buenos Aires
Pros:

El sercicio del personal y la habitación Alvear, tambien el jardín.

Cons:

Todo me gustó

2026-05-03 • via Nuitee
L
lucascW6162RD • Business
10
Mateo the best
Pros:

Mateo was really helpfull, really cared about our stay, did more than we asked for, gave the best recommendations. Honestly the best employee in the hotel, hope to see him next time

2026-05-02 • via Tripadvisor
D
Daniele Maria • couple • br
10
Pros:

Camas

2026-04-28 • via Nuitee
9
93danielo • NONE • Atlanta, Georgia
4
Not worth the hype
Pros:

I don’t understand the positive reviews of this hotel.

The check in process was poorly communicated and late. I don’t mind check in being delayed but we kept being told “a few minutes” when it was well over an hour later that the room was ready. No offer for a drink at the bar or even directions on the hotel layout while we waited.

The park one bedroom suite is exceptionally poorly furnished, specifically the living room. It feels like a dentist office waiting room. Just a big desk, two chairs at the desk, and two waiting room style chairs. No couch. No rug. No warmth at all.

On top of that it’s impossible to turn the bathroom lights fully on while keeping the bedroom lights fully off. If you turn the bathroom lights on, the overhead lights in the closet turn on, which is connected to the bedroom without and partition or door. So if you want to shower while your partner is still sleeping, you’re SOL. Just incredibly illogical all around.

Positive notes are the grounds are very nice, and the staff are well intentioned if not the most polished (at least my check in agent wasn’t).

I doubt I’ll be back, which is a shame. I had high hopes for this hotel. I’ll just get an Airbnb next time and skip the empty ritziness of the Recoleta hotels.

2026-04-27 • via Tripadvisor
A
alex • couple • pe
4
2026-04-27 • via Nuitee
U
U4121MFjessicaw • NONE
10
Beautiful hotel and amazing hospitality!!
Pros:

The property is beautiful and all of the hotel staff are incredibly helpful, and friendly! All around 10/10 experience.

2026-04-23 • via Tripadvisor
C
centerfield84 • Family • Greensboro, North Carolina
10
Great experience there; Staff tried very hard!
Pros:

First, it feels super-safe and secluded inside a major world city. The staff tried very hard to please. The room (we had a suite) was good for us and our 16-year-old daughter. The shower was fabulous. The views from the room were a little disappointing, but that is about the only drawback.

We enjoyed the breakfast buffet and the dinner restaurants. We loved the seclusion. The pool was adequate for what we needed.

2026-04-20 • via Tripadvisor
D
danielmwiegand • Business • Irvine, California
10
Hotel in beautiful historic building
Pros:

Nice, luxury hotel in Buenos Aires’ Recoleta district. The hotel is in the beautiful, nearly 100 years old Palacio Duhau building, which is the main attraction factor of this hotel.

Rooms are nice too. Very typical Park Hyatt style but probably due for an update within the next few years.

I only stayed here for a short two night business trip and unfortunately didn’t get to try any of the onsite restaurants.

2026-04-20 • via Tripadvisor
V
Veronica • couple • ar
10
2026-04-20 • via Nuitee
H
hebey2019 • Solo travel • Los Angeles, California
10
True palacio
Pros:

The best Hyatt I’ve stayed. Great location, great service, big and clean room. Although I only stayed one night, but it made me feel I’m a queen. Abigail and all the staffs are very professional and helpful. Absolutely palacio experience!

2026-04-19 • via Tripadvisor
A
amy • couple • us
10
2026-04-19 • via Nuitee
M
Miguel • couple • py
10
2026-04-18 • via Nuitee
M
María Paz • couple • cl
10
2026-04-14 • via Nuitee
S
SidSpaceman • Solo travel • Montreal, Quebec
10
Luxury, Comfort, and Wonderful People!
Pros:

Palacio Duhau is a truly special place. From the moment I arrived, there was a sense of calm, elegance, and quiet luxury that stayed with me throughout the week.

The property is beautiful—refined, timeless, and perfectly situated. But what made the experience stand out was the people. Every interaction was warm, attentive, and genuinely welcoming. The level of service is world-class, yet it feels natural and unforced.

After full days exploring Buenos Aires, it was a pleasure to return to a place that felt both luxurious and grounding. Dining at the hotel was consistently excellent, and the overall experience felt effortless from start to finish.

I left feeling very well taken care of. My sincere thanks to the team for making this such a memorable stay.

Alejandro (transportation)
Julieta (check-in)
Alexander (bar)
Paulo (reception)
José (concierge)
Alejandro (restaurant)
Azul (reception)
Santiago (reception)
Angel (reception)
Rodrigo (reception)

2026-04-12 • via Tripadvisor
Y
Yannick • couple • ch
8
Très bien
Pros:

Excellent emplacement au centre du quartier.
Chambre très propre et calme.
L'hôtel est très beau, le jardin/terrasse central et très sympa.

Cons:

Rien

2026-04-12 • via Nuitee
L
lynlyf • NONE • Singapore
6
Not really Park Hyatt level
Pros:

Not worth the price. Better hotels in the same location IMO. To enjoy the garden or building, just go and eat there. Seems a lot of people having tea there, would do that next time if I felt the need to see it.

2026-04-11 • via Tripadvisor
L
leecF4443XR • NONE • Ventura, California
10
Buenos Aires visit post cruise
Pros:

Impeccable service from every aspect of this hotel from arrival to departure. Beautiful hotel and grounds. Extremely professional and helpful staff from checkin, restaurants, bell staff and housekeeping. Cannot say enough. One of our best stays ever. Wish we could have stayed longer than our 3 nights to take advantage of the spa and other restaurants. Highly recommended.

2026-04-04 • via Tripadvisor