Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Clean and spacious rooms
Cons:
Some amenities need updating
Value perceived as high

Categories

Cleanliness
9.31
Rooms were reported as clean and well-maintained.
Service
9.78
The concierge team and overall staff received high praise for their exceptional service.
Location
9.82
The hotel is in a great location, making it easy to explore Buenos Aires.
Room Quality
9.27
Rooms were described as spacious and comfortable.
Amenities
9.3
The hotel's amenities were generally well-received, although some areas could use updates.
Value for Money
8.76
While the hotel is more expensive, guests felt that the overall experience justified the price.
Food and Beverage
9.31
Guests enjoyed the high-quality food and attentive service in the restaurants.
Overall Experience
9.68
Guests expressed a high level of satisfaction and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:47

Property Description

Luxurious Accommodation
Palacio Duhau - Park Hyatt Buenos Aires, located in a plush palace in Recoleta, offers rooms with marble bathrooms and stunning views. The rooms are elegantly decorated with Belle Epoque furnishings and modern art, ensuring a comfortable stay with air conditioning, heating, and plasma TVs.

Gourmet Dining Experience
Enjoy a full buffet breakfast and savor Argentinean delicacies at Duhau Restaurante, known for its extensive wine selection. For a unique dining experience, head to Gioia Restaurante & Terraces for al fresco dining with a view of the palace and gardens. Oak Bar offers drinks and snacks in a cozy setting with garden views.

Relaxation and Convenience
Indulge in beauty treatments at the spa, unwind in the hot tub, or opt for a massage session. The hotel also provides a gift shop, babysitting services, and valet parking. With its proximity to exclusive boutiques and key attractions, Palacio Duhau - Park Hyatt Buenos Aires is the perfect choice for a luxurious stay.

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports(CUIT: 33536194849)
Please note that pets are allowed as long as they weigh less than 26 lb.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 12 years old stay for US$0 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 313 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.68
G
Gillian • couple • ca
9
The only place we'd consider staying at if we return to Buenos Aires.
Pros:

Above all, the staff at the Park Hyatt are superb -- knowledgeable, helpful, proactive, and charming. Our room was extremely comfortable -- great bed linens and an intelligent layout and use of space. The breakfast was substantial and varied: what's more it was available until 11:00 am -- a generous deadline for which we were extremely grateful. Finally, this is a truly beautiful property, clean, tastefully decorated and maintained, and situated in one of the most elegant neighbourhoods in Buenos Aires.

Cons:

Just one caution: because of the nature of the property -- two buildings spanned by a cascade of green gardens above ground and a spacious marble passageway beneath -- there are a number of different levels to negotiate. Elevators as well as stairs are available to accommodate the differences.

2026-03-05 • via Nuitee
S
Sheila • couple • gb
7
Comfortable and clean
Pros:

Great location

Cons:

Two parts to hotel with two entrances and spread out.

2026-03-04 • via Nuitee
J
John • solo_traveller • us
9
excellent
2026-03-04 • via Nuitee
M
Mario • couple • br
1
Promete muito e entrega NADA.
Pros:

A única coisa que vale no hotel é a localização

Cons:

Não gostei de basicamente NADA. A piscina tem um produto químico forte que não permite que você fique com os olhos abertos mais do que 10 segundos debaixo d’água; o café da manhã é HORRÍVEL; não existe piscina externa; não há absolutamente nada a fazer num hotel que você paga uma fortuna; banheiro desconfortável; quarto com cama pequena; tem que andar um mundo inteiro do quarto até o spa. Na sauna dei de cara com um velho nu e nem entrei. Hotel BIZARRO.

2026-03-02 • via Nuitee
H
Harry • family_with_children • de
8
Pros:

super Frühstück, edles Ambiente, gute Restaurants, gute Lage

Cons:

Preis unserer Ansicht zu hoch, undurchsichtige Kreditkarten Vorreservierungen die 12 Tage nach Abreise immer noch reserviert waren ( angeblich die Schuld unserer Kreditkartenbank)
seltsamerweise nur bei diesem Hotel,
Deluxe-Zimmer nicht im Palacio sondern im dazugehörigen Hochhaus

2026-03-01 • via Nuitee
H
H5144EBedwardr • NONE
10
Beautiful stay in the heart of Buenos Aires
Pros:

The hotel has a beautiful setting, with a green garden area between the original Palacio building and the the more modern tower. We had a room in the Palacio building which we loved, it felt more intimate and classical than the tower building. All of the facilities were top notch and the overall design is beautiful. All of the staff were friendly and helpful.

The neighborhood is charming and felt very safe - lots of nice cafes and stores within a few blocks.

2026-02-27 • via Tripadvisor
J
Jens • couple • de
10
2026-02-26 • via Nuitee
D
D6368WOalbertoc • Business
8
Beautiful Hotel
Pros:

Beautiful hotel, in the nicest possible location - but 4 star service and food. Large very confortable rooms and a great gym and spa

2026-02-25 • via Tripadvisor
A
Andrew • solo_traveller • za
9
2026-02-23 • via Nuitee
F
Florentine_Gourmet • Solo travel • Washington DC, District of Columbia
10
Beautiful setting
Pros:

I stayed two nights in the modern building.

One of the better hotels in Latin America.

Above all, it has a beautiful setting: a quiet oasis in the city center, with lovely gardens and an impressive main building. I recommend dining in the Gloria restaurant, on the outdoor Terrace, with a view of the gardens and palace.

As others have noted, excellent service.

2026-02-21 • via Tripadvisor
Y
Yanalisss • Friends getaway
10
Amazing food, great service
Pros:

Outstanding vegan food and a beautiful atmosphere.

Alan was an amazing server — attentive, friendly, and made the experience even better.

10/10, highly recommend!

2026-02-16 • via Tripadvisor
7
751vladab • Friends getaway
10
Simply Amazing!
Pros:

Incredible. The food was amazing, wonderful ambiance and Alan made our experience superb! Huge thanks to Alan and the team - we will definitely be back

2026-02-16 • via Tripadvisor
D
Denverexpat2 • NONE • Denver, Colorado
10
A brilliant option for a stay in Buenos Aires
Pros:

We loved our stay at this Hotel. The location was perfect and easy for us to get around. The moment we checked in we felt like the staff we there to go above and beyond to make our stay perfect. The room was spacious and beautifully decorated and had a view of the garden. The cleaning staff were exceptional and went above and beyond just cleaning, they were amazing. Breakfast had a multitude of choices, from fresh cooked options to an expansive buffet of many great choices for all palates. Overall this hotel is well worth the extra cost. We would stay here again in a heartbeat as it made our visit to Buenos Aires even more memorable

2026-02-16 • via Tripadvisor
B
BostonBunch • Friends getaway
10
Classy oasis
Pros:

Park Hyatt in Buenos Aires is a special place full of class, impeccable service, and beautiful surroundings. We loved the beautiful gardens and spent many meals al frescos. We had connecting rooms, one was a suite and the deco/ amenities were top notch with welcome wine and light refreshments (I assume because of our status). We used the sauna/Jacuzzi and pool and were please with cleanliness. The pool was deep and long enough for laps. The hotel is situated in a safe and classy area of BA and walking distance to the yellow bus station, cemetery, Art museum and other attractions.

Minor inconveniences: the hotel has too enhances with two check in areas but despite that, it was hard to find concierge to help with basics like booking at a restaurant. Also, sauna and pool closes at 8pm which I think is too early. We would have liked to use the facilities after a long day walking around on a few occasions.

All in all, still a 5 stars and would highly recommend!

2026-02-14 • via Tripadvisor
P
Peter • couple • gb
9
A relaxed stay in luxurious surroundings in a fabulous city location
Pros:

We loved having breakfast on the terrace in the walled garden. We liked that we could have options of buffet or table service and that if we asked, our waitress would try to find us a table outside. Our room in the new 'tower' was quiet, well designed and very comfortable. The art installations were an unexpected bonus. We did not have dinner in the hotel, but were delighted with the recommendations made by the concierge team, who we found very helpful and informative. Do have a drink in the hotel bar as the cocktail waiters are highly skilled. The hotel is in a great location and we found we could easily walk to many of this wonderful city's main attractions.

Cons:

Our only issue was when we came back to stay for a further night after we had been on a 10 day trip. I had asked for a late check in and if possible a late checkout the next day as we had an evening flight and wanted to spend further time exploring the city during the day. I appreciate this is not always possible and indeed the late check out was not available. So I asked if there was somewhere that we could change before we left for the airport. I was told we could use the spa. However, when we came back from our city tour bike ride, we were told that we would have to change in the business centre toilets. This was rather difficult and certainly not ideal and spoiled what otherwise had been the perfect stay. I think for a hotel of this quality, a better alternative could have been offered.

2026-02-14 • via Nuitee
R
Roamland • Couples • London, England
10
Beautiful hotel in beautiful Buenos Aires
Pros:

This really is a beautiful hotel. The gardens are stunning, overlooked by magnificent trees that shield you from the sun, ensuring pleasant dining experiences in the perfectly light breeze.

It's important to note that there are two buildings, the palace and then a more functional modern building. We were kindly upgraded within the modern building where we had a view of the palace from our window. As this was a celebration we were also gifted a magnificent bottle of Malbec which was much appreciated.

The room was large and had all modern conveniences. It did resemble a business centre and there were little details that felt odd like the positioning of the taps, shower head and toilet roll holder all of which didn’t seem to be in quite the right place! We didn’t mind though as the room perfectly served our needs and the view was great.

The afternoon tea here is fantastic, although the staff need to take care when packaging the leftovers. We were going to gift the remainder of the cakes to our local friend, but the staff put these in a box in a carrier bag on its side and destroyed them all sadly.

We were wonderfully looked after by the concierge Jose, he was superb. He advised us of where to explore and recommended that we dine at Don Julio in Palermo, also arranging a tour of their wine cellar, which was great.

The local area is lovely and it is safe to walk around. There is a certain European feel which made the city feel a little more familiar. The architecture is beautiful.

We would definitely recommend staying here. We thank the staff for their patience as we had a poor experience with the agent with whom we booked, and who managed to confuse all communication. In the end the staff ensured that this didn't affect our stay.

2026-02-12 • via Tripadvisor
J
JORGE • couple • uy
9
2026-02-12 • via Nuitee
K
karenbG1675OD • NONE
4
3 night stay in Feb 2026
Pros:

Room is adequate.
Room was not made when we returned at 2.00, left 8:00 am
Only bar in the hotel is a cigar bar, the smell of smoke is unbearable, no other bar to go to to have a drink
Service in rest is very slow, adequate at best.
Not impressed

2026-02-07 • via Tripadvisor
G
gaterp • Family
10
One of best hotels that we have stayed in! Beautiful, excellent staff and comfortable rooms! We were very happy here!
Pros:

We stayed here just one night and I wished we had the time to be a guest for several nights. It was a perfect experience! Thank you to the staff! They are amazing! I can’t find a thing wrong with them.

2026-02-07 • via Tripadvisor
R
rcwhitejr • NONE • Spring, Texas
10
Super staff meets your needs
Pros:

This is a really unique and special place. We really enjoyed the staff at the Palacio Duhau. I sprained my leg and they were able to make my stay more comfortable. Thank you so much!

2026-02-04 • via Tripadvisor