Comfort Inn & Suites Orem - Provo

Hotels
•
Comfort
8.3 (1069 reviews)
427 West University Parkway , Orem , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
7.8
Mixed reviews on cleanliness; some rooms had issues with maintenance and stains.
Service
9.3
Overall, staff were friendly and helpful, making for a pleasant experience.
Location
9.3
Great location with convenient access to shopping and main roads.
Room Quality
7.8
Some rooms uncomfortable, with complaints on beds and noise.
Amenities
8.3
Amenities were basic but sufficient; breakfast showed some improvement.
Value for Money
7.8
Several reviews felt the rooms didn't meet value expectations.
Food and Beverage
7.8
Breakfast had mixed reviews, with some saying it had a lack of appeal.
Overall Experience
8.3
Most reviews indicated a satisfactory stay despite some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:02

Property Description

Convenient Location near Brigham-Young University
The Comfort Inn and Suites Orem is ideally situated just 5 miles away from Brigham-Young University, making it a perfect choice for visiting families and alumni.

Relaxing Amenities for a Comfortable Stay
Enjoy the heated indoor pool, hot tub, and gym facilities during your stay at the Comfort Inn Orem. Unwind after a long day of exploring or meetings in these relaxing spaces.

Pet-Friendly Accommodations with Daily Breakfast
Not only does Comfort Inn Orem offer pet-friendly rooms, but guests can also start their day right with a complimentary continental breakfast served daily.

Book your stay at Comfort Inn and Suites Orem now for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1069 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.3
I
Irene • family_with_children • us
10
2026-06-26 • via Nuitee
O
Olivier • couple • fr
8
2026-06-26 • via Nuitee
N
Nobuo • solo_traveller • us
7
2026-06-26 • via Nuitee
D
Deanna • solo_traveller • us
9
2026-06-26 • via Nuitee
D
Daiva • family_with_children • us
9
2026-06-25 • via Nuitee
D
Dulce • couple • mx
7
Inconforme
Pros:

Siempre me a gustado todo

Cons:

Ya van dos veces una el baño tapado
La segunda vez no salia agua caliente para bañarte

2026-06-25 • via Nuitee
M
Michael • couple • us
10
Very pleasant
Pros:

Great location for Nieces graduation

Cons:

Needed more lights around mirrors. Had cataract surgery and have to have brighter lights to see clearly when getting ready in the morning

2026-06-18 • via Nuitee
C
Christine • solo_traveller • us
9
2026-06-17 • via Nuitee
A
Amy • couple • us
10
We’d definitely stay again.
Pros:

It was our first time traveling with a pet, and it was much easier than I expected. Everyone was kind and made the experience simple. The hotel was clean and our room was comfortable.

2026-06-13 • via Nuitee
L
Luis • solo_traveller • us
10
2026-06-12 • via Nuitee
M
MarvinLashley416 • couple • us
4
Terrible value.
Pros:

Nothing

Cons:

Very uncomfortable bed. Smelly hallway. Way overpriced.

2026-06-12 • via Nuitee
R
RICARDO • solo_traveller • us
9
Very satisfied
Pros:

I loved the location and a comfortable room and the clean bed. The breakfast is very good, my kids loved it. Thanks!

Cons:

I didn't like it when I took shower cause the floor gets wet. It doesn't have to have a tub, but at least something to control the water from exiting to the floor.

2026-06-12 • via Nuitee
L
Linda • couple • us
9
2026-06-11 • via Nuitee
A
Austin • solo_traveller • us
8
2026-06-09 • via Nuitee
D
Dawn • family_with_children • us
10
Great place to stay! Good location to everything. Nice clean rooms and a good breakfast
Pros:

Everything! The location is good. The rooms are nice and clean. The Staff is very nice. Good breakfast

2026-06-08 • via Nuitee
M
McGrail • solo_traveller • us
9
2026-06-08 • via Nuitee
R
Raul • couple • mx
8
2026-06-07 • via Nuitee
C
Chantel • solo_traveller • us
4
2026-06-05 • via Nuitee
B
Barb • couple • us
9
Would definitely stay again.
Pros:

Very clean, and pleasantly quiet.

2026-06-04 • via Nuitee
B
Brenda • couple • us
9
Great place to stay.
Pros:

Breakfast was great, and the attendant was on top of keeping everything clean and replenished.

2026-06-03 • via Nuitee