Comfort Inn & Suites Orem - Provo

Hotels
•
Comfort
8.3 (978 reviews)
427 West University Parkway , Orem , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
7.8
Mixed reviews on cleanliness; some rooms had issues with maintenance and stains.
Service
9.3
Overall, staff were friendly and helpful, making for a pleasant experience.
Location
9.3
Great location with convenient access to shopping and main roads.
Room Quality
7.8
Some rooms uncomfortable, with complaints on beds and noise.
Amenities
8.3
Amenities were basic but sufficient; breakfast showed some improvement.
Value for Money
7.8
Several reviews felt the rooms didn't meet value expectations.
Food and Beverage
7.8
Breakfast had mixed reviews, with some saying it had a lack of appeal.
Overall Experience
8.3
Most reviews indicated a satisfactory stay despite some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:02

Property Description

Convenient Location near Brigham-Young University
The Comfort Inn and Suites Orem is ideally situated just 5 miles away from Brigham-Young University, making it a perfect choice for visiting families and alumni.

Relaxing Amenities for a Comfortable Stay
Enjoy the heated indoor pool, hot tub, and gym facilities during your stay at the Comfort Inn Orem. Unwind after a long day of exploring or meetings in these relaxing spaces.

Pet-Friendly Accommodations with Daily Breakfast
Not only does Comfort Inn Orem offer pet-friendly rooms, but guests can also start their day right with a complimentary continental breakfast served daily.

Book your stay at Comfort Inn and Suites Orem now for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 978 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.3
J
John • couple • us
9
Pros:

Nice, clean hotel. Big indoor pool and hot tub open from 8 am to midnight. Good breakfast. Room was comfortable and clean.

2026-04-18 • via Nuitee
E
Elijah • couple • us
9
2026-04-16 • via Nuitee
K
Karina • family_with_children • us
8
2026-04-16 • via Nuitee
S
Sylva • extended_group • us
10
2026-04-16 • via Nuitee
J
Jewkes • solo_traveller • us
10
2026-04-15 • via Nuitee
B
Barbara • couple • us
6
2026-04-14 • via Nuitee
L
Laurie • couple • us
8
Fine for an overnight stay
Pros:

Value

Cons:

Parking and location wasn't the best

2026-04-14 • via Nuitee
L
Lucas • family_with_children • br
9
Lugar bacana, custo beneficio é bom. Vale a pena ficar!
Pros:

Para padrões americanos o café da manhã era ok. Quartos bons, perto de tudo.

Cons:

Limpeza pode dar uma leve melhorada, mas foi ok.

2026-04-13 • via Nuitee
K
Karren • solo_traveller • us
9
2026-04-13 • via Nuitee
C
Cindy • family_with_children • us
10
Excellent staff, clean
Pros:

Clean, friendly staff

2026-04-12 • via Nuitee
B
Bryan • couple • us
10
Good stay
Pros:

Great location and close to a lot of things

Cons:

Weird ‘old Mexican food’ odor in room for a while

2026-04-11 • via Nuitee
B
Blane • solo_traveller • us
8
2026-04-11 • via Nuitee
F
Fugal • solo_traveller • us
10
2026-04-09 • via Nuitee
M
Michele • couple • ca
8
Had an issue with one of the beds and the staff provided another room promptly
Pros:

Clean, comfortable accommodation and staff was very accommodating

2026-04-07 • via Nuitee
F
Fugal • family_with_children • us
8
2026-04-06 • via Nuitee
K
Kathryn • couple • us
9
We would definitely stay again. Though things weren't perfect, it was worth what we paid for. Thanks
Pros:

The breakfast was good.
The room was very clean and in good condition.
The bed was comfortable.
The price and location were perfect for our needs
The staff was very friendly.
Parking was convenient,

Cons:

The pillows were not very comfortable
The mini fridge was quite loud in the middle of the night, we turned it off so it wouldn't keep us awake. We did turn it on again before we left.
The iron had something stuck on it that we were worried would come off on the items we were pressing. We spent some time trying to get it off.
The breakfast eggs ran out

2026-04-03 • via Nuitee
P
Polly • couple • us
5
Pros:

Friendly staff

Cons:

Breakfast had no host to keep it clean. We are at 6:30 and it was already messy. Got a handicapped room that we didn’t ask for

2026-04-02 • via Nuitee
B
barbara • solo_traveller • us
9
2026-04-01 • via Nuitee
L
Luke • family_with_children • ca
8
2026-03-28 • via Nuitee
D
David • family_with_children • us
8
2026-03-26 • via Nuitee