Petit Palace Plaza del Carmen

Hotels
•
Petit Palace Hoteles
8.6 (2331 reviews)
Plaza del Carmen, 4 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cleanliness
Cons:
Small room size
Limited space for movement

Categories

Cleanliness
9.04
Guests appreciate the cleanliness of the hotel, noting it was very clean and well-maintained.
Service
9.01
Service is highlighted as excellent, with particular praise for the staff being friendly and attentive.
Location
9.05
The location is frequently mentioned as perfect and convenient for accessing local attractions.
Room Quality
7.5
Some reviews mentioned that the rooms are small, which impacted the overall rating.
Amenities
8.53
Amenities were adequately mentioned with no major complaints.
Value for Money
8.49
The general consensus is that the hotel offers good value for its price, alongside commendable service and cleanliness.
Food and Beverage
8.54
Positive comments about the breakfast and dining options available.
Overall Experience
8.61
Overall experience was highlighted as enjoyable and satisfying by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:53

Property Description

Luxurious Boutique Hotel in the Heart of Madrid

Hydromassage Showers and Free Bike Rentals
Indulge in relaxation with hydromassage showers in every room and explore the city for free with complimentary bike rentals.

Convenient Amenities and Discounts
Enjoy air conditioning, flat-screen TVs, and free laptop-sized safes in all rooms. Take advantage of discounts for nearby attractions and public parking.

Central Location and Nearby Attractions
Experience the vibrant city life just steps away from Puerta del Sol. Explore Gran Via Casino and Teatro Principal Gran Via within minutes of the hotel.

Book now to experience the perfect blend of luxury and convenience at Petit Palace Plaza del Carmen.

Important information:

Depending on the season, air conditioning or heating is provided.

The pet supplement is EUR 25 per pet per stay.

Reservations of more than 5 rooms may be subject to special conditions and additional supplements.

Reservations of more than 10 nights, may be subject to special conditions and additional supplements.

Please note that all special requests are subject to availability and may incur additional charges.

The property will send guests instructions on how to check in online within 7 days prior to arrival.

An airport shuttle service is available upon request for an additional charge. All shuttle services are subject to availability and must be arranged prior to arrival.

Smoking or consuming illegal substances on site is prohibted and will incur an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 2331 reviews
Cleanliness: 9.04
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
A
Ainara • couple • es
6
2026-04-11 • via Nuitee
O
Olivier • extended_group • fr
9
Séjour agréable
Pros:

Localisation
Propreté
Gentillesse du personnel
Calme

Cons:

Climatiseur bruyant

2026-04-11 • via Nuitee
A
ALBERTO • extended_group • es
8
Volveré
Pros:

Ubicación, personal, desayuno.

Cons:

Relación calidad precio

2026-04-11 • via Nuitee
R
Riquelme Kurth • family_with_children • cl
10
2026-04-10 • via Nuitee
D
DELIA ANA • extended_group • es
10
2026-04-10 • via Nuitee
D
David • solo_traveller • es
5
Habitacion de los pin y pon
Cons:

Una habitación con altura normal para poder moverse
Habitación inhabitable , techos muy bajos y espacios perdidos , donde te puedes poner de pie no cumple con lo mínimo de una habitación individual y tiene mil cama encima que no tiene espacio

2026-04-10 • via Nuitee
S
Susana • couple • es
10
Recomendable
Pros:

Bueno

2026-04-08 • via Nuitee
D
Dtlopvel • family_with_children • es
7
Pros:

Ubicación y personal estupendo

Cons:

Habitación abuardillada te das en la cabeza von las vigas si te descuidas. El aparato de aire acondicionado muy viejo, pasamos frio

2026-04-07 • via Nuitee
R
Royo • family_with_children • es
9
2026-04-07 • via Nuitee
L
Lucca • family_with_children • pt
9
2026-04-06 • via Nuitee
A
andrea • family_with_children • it
9
Pros:

Camera belle e pulite
posizione ottima

2026-04-06 • via Nuitee
M
Maurizio • couple • it
9
2026-04-06 • via Nuitee
C
Carlos Cesar • couple • ar
10
Volveré!
Pros:

Ubicación espectacular

Cons:

Tamaño de la habitación un poco reducido, lo justo para estadía breve.

2026-04-05 • via Nuitee
S
Sergio • extended_group • es
10
2026-04-05 • via Nuitee
C
Cláudia • family_with_children • pt
9
Pros:

Localização

Cons:

Limpeza pode melhorar um bocadinho e o ar condicionado não estava a funcionar corretamente.

2026-04-04 • via Nuitee
J
John • family_with_children • gb
9
Petit Plaza hotel
Pros:

Nice room. Good location. Very helpful and friendly staff.

Cons:

Nothing.

2026-04-04 • via Nuitee
A
ALEJANDRO • couple • ar
8
Muy buenas
Pros:

La ubicación

Cons:

Nada

2026-04-04 • via Nuitee
J
Josue • family_with_children • es
8
2026-04-03 • via Nuitee
A
Alexandro • family_with_children • es
1
Pros:

Ubicación

Cons:

Personal

2026-04-03 • via Nuitee
J
Johann • family_with_children • de
8
Pros:

Nice location, confortable room.

2026-04-03 • via Nuitee