El Diplomatico

Hotels
8.6 (1871 reviews)
Avenida Insurgentes Sur 1105 , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Room Quality
Cons:
Maintenance issues
Wi-Fi problems
Inconsistent service

Categories

Cleanliness
8.33
Some reviews mentioned issues with maintenance and cleanliness, impacting the score.
Service
8.91
Mixed reviews with some issues in service quality, yet overall positive attention from staff.
Location
9.15
Highly rated location with proximity to metro and amenities.
Room Quality
8.4
Overall comfortable and spacious, but had some issues with maintenance.
Amenities
8.53
Good amenities but several complaints about Wi-Fi and air-conditioning.
Value for Money
8.59
Generally perceived as fair value given the location and amenities.
Food and Beverage
8.15
Breakfast variety mentioned as insufficient, slightly lowering the rating.
Overall Experience
8.71
Mixed reviews overall, with an average experience largely dictated by location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:17

Property Description

Convenient Location near Mexico City Points of Interest
Located just a short distance from the World Trade Center, El Diplomatico Hotel offers spacious guestrooms with modern amenities, including wireless internet access.

Comfortable Rooms with Essential Amenities
Each room is equipped with a coffee maker, cable TV, and a private bathroom featuring a shower and hairdryer for a comfortable stay.

Surrounded by Shopping and Dining Options
Situated amidst shopping centers, businesses, and local restaurants, guests can easily explore the nearby Zona Rosa and access public transportation for further adventures.

Book your stay at El Diplomatico now to experience convenience and comfort during your Mexico City visit.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    Children from 10 years old to 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1871 reviews
Cleanliness: 8.33
Service: 8.91
Location: 9.15
Room Quality: 8.4
Amenities: 8.53
Value for Money: 8.59
Food and Beverage: 8.15
Overall Experience: 8.71
L
Lidia • solo_traveller • cl
4
Cons:

Casi no tenía luz, super oscuro y solo unas lamparitas en el velador, y si abrías las cortinas igual estaba oscuro, la cadena del baño jalaba cada 30 minutos mas o menos, los resortes de la cama se enterraban y el aire acondicionado sonaba como matraca, ah y x si fuera poco, el Internet no funcionaba

2026-04-18 • via Nuitee
F
Fernando • solo_traveller • mx
8
2026-04-18 • via Nuitee
S
Sebastian • couple • cl
1
No cumple con lo prometido, mala atención del personal
Pros:

Ubicación

Cons:

No cumple con lo prometido, sin Wifi, muy antiguo

2026-04-18 • via Nuitee
M
Maria Rosario • couple • mx
9
Hotel bien ubicado y con amenidades
Pros:

La ubicacion

Cons:

Todo bien

2026-04-17 • via Nuitee
E
Elidee • family_with_children • mx
10
2026-04-16 • via Nuitee
S
SANDRA • family_with_children • mx
9
agradable
Pros:

La ubicación.
La seguridad

Cons:

No tener frigorífico

2026-04-15 • via Nuitee
C
Cespedes • solo_traveller • mx
10
Pros:

Las instalaciones bien, cómodas

2026-04-15 • via Nuitee
C
Christian • couple • mx
9
2026-04-13 • via Nuitee
K
Kristina • solo_traveller • us
7
2026-04-13 • via Nuitee
J
Jessica • family_with_children • mx
7
Pros:

La ubicación

Cons:

Las camas, la limpieza

2026-04-12 • via Nuitee
• couple • mx
7
2026-04-10 • via Nuitee
L
LORENZA SOCORRO • solo_traveller • mx
8
Pros:

ubicación y amplitud de habitación

Cons:

Que el precio lo han elevado considerablemente en unos cuantos meses

2026-04-06 • via Nuitee
L
LAURA • family_with_children • mx
9
2026-04-06 • via Nuitee
• extended_group • mx
10
2026-04-06 • via Nuitee
B
Brenda • family_with_children • mx
9
2026-04-06 • via Nuitee
G
genoveva • family_with_children • mx
5
2026-04-06 • via Nuitee
V
vargas • family_with_children • mx
8
Pros:

La ubicación excelente.

Cons:

El servicio.

2026-04-05 • via Nuitee
J
Jose A • couple • us
10
I’ll be back again like the hotel for it’s conveniences
Pros:

Been a customer forever

Cons:

It’s close to my moms house

2026-03-31 • via Nuitee
L
Luis • couple • mx
8
Great staying at El Diplomatico
Pros:

Excellent location

Cons:

All good

2026-03-30 • via Nuitee
J
jaime • family_with_children • mx
10
Pros:

Las camas, son muy comodas

Cons:

Todo estuvo genial

2026-03-29 • via Nuitee