El Diplomatico

Hotels
8.6 (1871 reviews)
Avenida Insurgentes Sur 1105 , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Room Quality
Cons:
Maintenance issues
Wi-Fi problems
Inconsistent service

Categories

Cleanliness
8.33
Some reviews mentioned issues with maintenance and cleanliness, impacting the score.
Service
8.91
Mixed reviews with some issues in service quality, yet overall positive attention from staff.
Location
9.15
Highly rated location with proximity to metro and amenities.
Room Quality
8.4
Overall comfortable and spacious, but had some issues with maintenance.
Amenities
8.53
Good amenities but several complaints about Wi-Fi and air-conditioning.
Value for Money
8.59
Generally perceived as fair value given the location and amenities.
Food and Beverage
8.15
Breakfast variety mentioned as insufficient, slightly lowering the rating.
Overall Experience
8.71
Mixed reviews overall, with an average experience largely dictated by location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:17

Property Description

Convenient Location near Mexico City Points of Interest
Located just a short distance from the World Trade Center, El Diplomatico Hotel offers spacious guestrooms with modern amenities, including wireless internet access.

Comfortable Rooms with Essential Amenities
Each room is equipped with a coffee maker, cable TV, and a private bathroom featuring a shower and hairdryer for a comfortable stay.

Surrounded by Shopping and Dining Options
Situated amidst shopping centers, businesses, and local restaurants, guests can easily explore the nearby Zona Rosa and access public transportation for further adventures.

Book your stay at El Diplomatico now to experience convenience and comfort during your Mexico City visit.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    Children from 10 years old to 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1871 reviews
Cleanliness: 8.33
Service: 8.91
Location: 9.15
Room Quality: 8.4
Amenities: 8.53
Value for Money: 8.59
Food and Beverage: 8.15
Overall Experience: 8.71
M
Millovsky • family_with_children • mx
8
2026-03-14 • via Nuitee
J
JOSE ANGELO • solo_traveller • mx
7
Urge cambiar colchones en pésimas condiciones
Pros:

El servicio del personal

Cons:

El colchón en pésimas condiciones, son muy incómodos y viejos, están rotos e incluso los resortes a la vista, es una verguenza

2026-03-14 • via Nuitee
E
Eduard • solo_traveller • es
6
2026-03-13 • via Nuitee
R
RUBEN JOSE • family_with_children • mx
10
Estancia de calidad y excelencia.
Pros:

Habitaciones muy cómodas y de lujo todo muy limpio y de excelencia.

Cons:

Todo me gustó.

2026-03-12 • via Nuitee
L
Lilia • family_with_children • mx
9
Pros:

Es un hotel con tradición. Soy un cliente frecuente desde hace mucho. Y he visto como han ido creciendo y adaptarse a los cambios mejorando siempre. Me gusta la confiabilidad

2026-03-10 • via Nuitee
S
Sánchez Montero • family_with_children • mx
10
2026-03-09 • via Nuitee
I
Ivan • solo_traveller • mx
8
Deben poner atención en la refrigeración
Pros:

La ubicación

Cons:

Mi habitación no tenía refrigeración

2026-03-09 • via Nuitee
J
Jose Juan • family_with_children • mx
8
2026-03-09 • via Nuitee
M
Maribel • family_with_children • mx
8
Pros:

El personal muy atento

Cons:

Las toallas muy maltratadas

2026-03-08 • via Nuitee
A
Alfredo • family_with_children • mx
7
Pros:

La ubicacion

Cons:

La habitacion tenia mucho polvo

2026-03-07 • via Nuitee
G
GONZALEZ SILVA • solo_traveller • mx
10
Pros:

Alojamiento

2026-03-07 • via Nuitee
E
Escalante • family_with_children • mx
10
2026-03-07 • via Nuitee
C
Carlos A. • couple • mx
9
Un lujo en lo cotidiano
Pros:

comodidad y el espacio

Cons:

Es necesario checar la seguridad ya hacia la noche.

2026-03-03 • via Nuitee
A
Alejandro • family_with_children • mx
10
Pros:

La ubicación muy buena

Cons:

Las almohadas no están comodas

2026-03-02 • via Nuitee
J
Jose • extended_group • mx
8
It was a good stay
Pros:

The location

Cons:

The staff was not that kind

2026-03-02 • via Nuitee
T
Torres paniagua • couple • mx
10
Placentera segura y en familia
Pros:

Excelente ubicación

2026-03-01 • via Nuitee
F
Fernando • family_with_children • mx
8
Pros:

Ubicación

Cons:

Camas

2026-03-01 • via Nuitee
P
Paofermh • family_with_children • mx
10
2026-02-27 • via Nuitee
I
Ivan • family_with_children • mx
10
Pros:

La ubicación

Cons:

Cama muy dura

2026-02-25 • via Nuitee
D
David • family_with_children • ie
7
2026-02-25 • via Nuitee