El Diplomatico

Hotels
8.6 (2037 reviews)
Avenida Insurgentes Sur 1105 , Mexico City , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Room Quality
Cons:
Maintenance issues
Wi-Fi problems
Inconsistent service

Categories

Cleanliness
8.33
Some reviews mentioned issues with maintenance and cleanliness, impacting the score.
Service
8.91
Mixed reviews with some issues in service quality, yet overall positive attention from staff.
Location
9.15
Highly rated location with proximity to metro and amenities.
Room Quality
8.4
Overall comfortable and spacious, but had some issues with maintenance.
Amenities
8.53
Good amenities but several complaints about Wi-Fi and air-conditioning.
Value for Money
8.59
Generally perceived as fair value given the location and amenities.
Food and Beverage
8.15
Breakfast variety mentioned as insufficient, slightly lowering the rating.
Overall Experience
8.71
Mixed reviews overall, with an average experience largely dictated by location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:17

Property Description

Convenient Location near Mexico City Points of Interest
Located just a short distance from the World Trade Center, El Diplomatico Hotel offers spacious guestrooms with modern amenities, including wireless internet access.

Comfortable Rooms with Essential Amenities
Each room is equipped with a coffee maker, cable TV, and a private bathroom featuring a shower and hairdryer for a comfortable stay.

Surrounded by Shopping and Dining Options
Situated amidst shopping centers, businesses, and local restaurants, guests can easily explore the nearby Zona Rosa and access public transportation for further adventures.

Book your stay at El Diplomatico now to experience convenience and comfort during your Mexico City visit.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    Children from 10 years old to 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 2037 reviews
Cleanliness: 8.33
Service: 8.91
Location: 9.15
Room Quality: 8.4
Amenities: 8.53
Value for Money: 8.59
Food and Beverage: 8.15
Overall Experience: 8.71
K
Karla Alejandra • solo_traveller • mx
6
Buena ubicación
Pros:

La ubicación

Cons:

El baño siempre tenía olor a caño, se escuchaba mucho el ruido de las habitaciones de a lado y tmb de su bomba de agua, la recepcionista no tenia un buen trato y el servicio en restaurante era muy malo

2026-07-02 • via Nuitee
E
ELEVI • solo_traveller • mx
9
2026-07-01 • via Nuitee
F
Fernando • solo_traveller • mx
5
Pros:

Ubicación

Cons:

No había agua caliente, fue reportado y no atendieron, la caja de seguridad no funcionaba

2026-07-01 • via Nuitee
S
Sebastian • extended_group • co
10
Pros:

wifi excelente , sitios cercanos para conocer muy buena ubicacion , en el restaurante del hotel muy buen serivico y alimentos

2026-06-30 • via Nuitee
M
Marco Alfonso • solo_traveller • mx
9
2026-06-30 • via Nuitee
E
Emilio • extended_group • mx
10
2026-06-29 • via Nuitee
J
Juan David • solo_traveller • co
10
Pros:

Me encanto la vista, la ubicacion, las instalaciones y el personal no pude ver el restaurante en otra ocacion sera

Cons:

La cafetera un poco complejo la utilizacion

2026-06-29 • via Nuitee
E
Ernesto • solo_traveller • mx
10
2026-06-28 • via Nuitee
M
Miguel Angel • family_with_children • mx
10
2026-06-28 • via Nuitee
E
Emmanuel • solo_traveller • mx
9
2026-06-27 • via Nuitee
L
Lizbeth Mariana • couple • mx
10
2026-06-27 • via Nuitee
A
Ayrton • solo_traveller • mx
9
Cons:

La atención de recepción

2026-06-26 • via Nuitee
A
ABIGAIL • solo_traveller • mx
7
regular
Pros:

La ubicación

Cons:

El baño estaba sucio. Es la segunda vez que me hospedo y el baño está sucio. La primera vez la taza tenía salpicado pipi en la tapa. La segunda vez la taza tenía un bello íntimo, lo que indicaba que no había sido lavado.

2026-06-23 • via Nuitee
K
Koen • couple • nl
8
2026-06-23 • via Nuitee
K
Keller • solo_traveller • br
5
Pros:

Te staff was great, but the room was unconrfotable as the bathroom.

Cons:

The room and the bathroom

2026-06-21 • via Nuitee
R
Raul • solo_traveller • mx
8
Pros:

Atención y desayunos

Cons:

Aire acondicionado esta viejo y hace ruido

2026-06-21 • via Nuitee
G
Guillermo • solo_traveller • mx
8
2026-06-20 • via Nuitee
M
Martinez Sanchez • extended_group • mx
9
2026-06-18 • via Nuitee
F
Fernando • solo_traveller • mx
8
2026-06-14 • via Nuitee
J
Juana Delia • solo_traveller • mx
10
Pros:

Ubicacion y servicio

2026-06-13 • via Nuitee