Belconnen Way Hotel & Serviced Apartments

Hotels
7.6 (1632 reviews)
77 Belconnen Way, Belconnen , Canberra , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean
Location
Friendly staff
Cons:
Poor cleanliness
Old rooms
Lack of amenities

Categories

Cleanliness
6.98
Reviews indicated issues with cleanliness, including dirty showers and dust.
Service
8.95
Mixed reviews on service, but noted some friendly staff despite issues.
Location
8.99
Location was frequently praised for its convenience.
Room Quality
7.44
Room quality had mixed feedback, with some complaints about aging facilities.
Amenities
7.97
Amenities were lacking (e.g., no microwave), but some basic needs were met.
Value for Money
6.93
Reviews highlighted a perception of poor value for the price paid.
Food and Beverage
5.48
No restaurant on site and complaints regarding the provision of amenities.
Overall Experience
8.05
Overall sentiment reflects dissatisfaction but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:45

Property Description

Luxurious Accommodation

Experience modern furnishings and air conditioning in all rooms at The Belconnen Way Hotel and Serviced Apartments. Choose from a variety of options, including apartments with kitchenette/kitchen for added convenience.

Convenient Location

Situated in the Hawker Shopping Centre, our hotel is surrounded by a supermarket, restaurants, and a liquor store. Just a 5-minute drive away, you'll find Canberra Stadium and Westfield Shopping Centre, perfect for sports fans and shopaholics alike.

Relaxation at Its Best

Unwind in our large guest lounge, designed for your ultimate relaxation. Enjoy the complimentary WiFi and take advantage of the free car parking during your stay at The Belconnen Way.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card and a 3.8% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 1632 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 6.93
Food and Beverage: 5.48
Overall Experience: 8.05
D
David • solo_traveller • au
10
2026-04-18 • via Nuitee
N
Neville • couple • au
5
2026-04-18 • via Nuitee
C
Chris • couple • au
6
Pros:

Location

Cons:

Lift out of service for long period

2026-04-18 • via Nuitee
G
Georgie • family_with_children • au
8
2026-04-18 • via Nuitee
N
Nabila • family_with_children • au
8
2026-04-17 • via Nuitee
D
Dean • couple • au
9
2026-04-15 • via Nuitee
D
David • couple • au
6
Hard to say we were only there one night!
Pros:

Convenience & close to shops

Cons:

Road noise

2026-04-14 • via Nuitee
A
Andrew • solo_traveller • au
8
2026-04-13 • via Nuitee
J
jason • extended_group • au
7
2026-04-13 • via Nuitee
P
Paul • couple • au
4
Average
Pros:

Close to restaurants

Cons:

Lifts not working, very noisy. Air condition heating not working

2026-04-12 • via Nuitee
K
Kirsten • couple • au
5
2026-04-12 • via Nuitee
L
luana72 • solo_traveller • au
9
Pros:

Great location, great value, spacious.

Cons:

Needs a fan in the bathroom

2026-04-12 • via Nuitee
A
Amanda • family_with_children • au
8
Clean and comfortable.
Pros:

Surprisingly nice inside. Clean with comfortable beds. Friendly and helpful staff. Close to shops. Would stay again.

2026-04-12 • via Nuitee
C
christopher • couple • au
2
you get what you pay for
Pros:

Close proximity to shops

Cons:

No microwave to heat food or milk for coffee/tea.

2026-04-11 • via Nuitee
D
Deborah • solo_traveller • au
8
2026-04-11 • via Nuitee
N
Nripendra • family_with_children • au
1
Really disappointed with over all experience so I had to change the place of stay after 4 days
Pros:

The room service was shocking - had to request for everything every day - when we get back from our tour - bathroom no bin change - no towels replaced and old towels not removed - milk and coffee not replenished - a guy who does the house keeping had limited english allways on the phone on his ipod had to raise your voice for him to notice you. What a shocking place to be honest - if you have family stay away.

Cons:

Service - Cleaniliness - Staff at reception is always behind in the office chatting

2026-04-11 • via Nuitee
H
Helen • solo_traveller • au
10
Pros:

The locationn

Cons:

N/a

2026-04-11 • via Nuitee
B
Billy • solo_traveller • au
10
2026-04-09 • via Nuitee
S
Stuart • couple • au
8
2026-04-09 • via Nuitee
T
Tanya • family_with_children • au
7
2026-04-08 • via Nuitee