Belconnen Way Hotel & Serviced Apartments

Hotels
7.6 (1902 reviews)
77 Belconnen Way, Belconnen , Canberra , AU

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Location
Friendly staff
Cons:
Poor cleanliness
Old rooms
Lack of amenities

Categories

Cleanliness
6.98
Reviews indicated issues with cleanliness, including dirty showers and dust.
Service
8.95
Mixed reviews on service, but noted some friendly staff despite issues.
Location
8.99
Location was frequently praised for its convenience.
Room Quality
7.44
Room quality had mixed feedback, with some complaints about aging facilities.
Amenities
7.97
Amenities were lacking (e.g., no microwave), but some basic needs were met.
Value for Money
6.93
Reviews highlighted a perception of poor value for the price paid.
Food and Beverage
5.48
No restaurant on site and complaints regarding the provision of amenities.
Overall Experience
8.05
Overall sentiment reflects dissatisfaction but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:45

Property Description

Luxurious Accommodation

Experience modern furnishings and air conditioning in all rooms at The Belconnen Way Hotel and Serviced Apartments. Choose from a variety of options, including apartments with kitchenette/kitchen for added convenience.

Convenient Location

Situated in the Hawker Shopping Centre, our hotel is surrounded by a supermarket, restaurants, and a liquor store. Just a 5-minute drive away, you'll find Canberra Stadium and Westfield Shopping Centre, perfect for sports fans and shopaholics alike.

Relaxation at Its Best

Unwind in our large guest lounge, designed for your ultimate relaxation. Enjoy the complimentary WiFi and take advantage of the free car parking during your stay at The Belconnen Way.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card and a 3.8% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 1902 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 6.93
Food and Beverage: 5.48
Overall Experience: 8.05
K
Katherine • couple • au
10
2026-10-24 • via Nuitee
R
Robert • solo_traveller • au
10
2026-10-24 • via Nuitee
E
Evie • solo_traveller • au
9
2026-10-23 • via Nuitee
M
MATTHEW • solo_traveller • au
9
2026-10-23 • via Nuitee
S
stein • solo_traveller • au
9
2026-10-22 • via Nuitee
J
Jolanda • extended_group • au
9
2026-10-22 • via Nuitee
T
Tek • solo_traveller • au
8
2026-10-22 • via Nuitee
M
Maria • couple • au
8
Pros:

Location,clean

Cons:

Toasters are not provided for fire alarm reasons.Curtains needed some attention

2026-10-22 • via Nuitee
K
Kathy • extended_group • au
2
Disappointing
Pros:

Comfortable beds

Cons:

No teaspoons to make coffee, no shampoo, couldn't open wardrobe door because then fridge was in the way.
Could do with a very good clean

2026-10-22 • via Nuitee
J
Justice • extended_group • au
9
Worth the money
Pros:

The staff and area it was in

2026-10-21 • via Nuitee
J
Justice • extended_group • au
9
Worth the money
Pros:

The staff and the area it was in

2026-10-21 • via Nuitee
T
Tracey • family_with_children • au
9
Pros:

Location close to hospital and shops and decor was nice and a lovely young man on reception that was so helpful

Cons:

Would be good to have a microwave

2026-10-21 • via Nuitee
D
Daniel • family_with_children • au
2
Would never stay again unless you dont plan on sleeping
Cons:

I booked 3 months in advance for 2 adults and 3 children and was given a room with 1 double bed and 2 singles, bathroom had no exhaust so after a shower our towels, clothes and toilet paper were damp, and a damaged a/c unit for another room outside our window making alot of noise all night as well as the neighbors and floor above

2026-10-20 • via Nuitee
A
Andrew • family_with_children • gb
8
Pros:

Friendly staff and clean rooms

Cons:

N/A

2026-10-18 • via Nuitee
A
Amanda • extended_group • au
3
Pros:

Location

Cons:

Utilities
Electric hot plate didn’t work
Kettle didn’t work properly
Coffee , salt etc was not refilled
1 toilet roll
Room squashed didn’t look like the picture

2026-10-17 • via Nuitee
T
Tony • couple • au
4
staff don’t seem to care.
Cons:

Staff were not friendly and seemed to be annoyed we were asking for things like a fork and a tea towel. No toaster in room and when asked said we don’t have toasters in any room and just got stated stared at. Will
Never recommend this hotel. Had a kitchenette and one fork and chipped cups no tea towel, and minimal cooking g equipment. Sign on door for inventory said was supposed to be a toaster. If they do t want to put one in, ok, but don’t make out we are weird for asking by staring at us like we asked for fireworks.

2026-10-17 • via Nuitee
C
Carmel • couple • au
10
2026-10-17 • via Nuitee
Z
Zareef • solo_traveller • au
8
2026-10-17 • via Nuitee
S
Sharon • family_with_children • au
7
Room for improvement
Pros:

Location and that the had interconnecting room

Cons:

One of the TV remotes would not work, even after changing the batteries in the remote.
One of the bedside lamps did not work either.
We had no toaster in the room noted as an apartment.
There was nowhere to put soap or shampoo on in the shower - making it a high risk for slippung over for my elderly mother.
Ran out of tissues, tea and coffee.
Also I got cold and had no extra blankets in the room, and none one to call for room service.

2026-10-15 • via Nuitee
T
Taylor • extended_group • au
8
2026-10-14 • via Nuitee