Belconnen Way Hotel & Serviced Apartments

Hotels
7.6 (1597 reviews)
77 Belconnen Way, Belconnen , Canberra , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean
Location
Friendly staff
Cons:
Poor cleanliness
Old rooms
Lack of amenities

Categories

Cleanliness
6.98
Reviews indicated issues with cleanliness, including dirty showers and dust.
Service
8.95
Mixed reviews on service, but noted some friendly staff despite issues.
Location
8.99
Location was frequently praised for its convenience.
Room Quality
7.44
Room quality had mixed feedback, with some complaints about aging facilities.
Amenities
7.97
Amenities were lacking (e.g., no microwave), but some basic needs were met.
Value for Money
6.93
Reviews highlighted a perception of poor value for the price paid.
Food and Beverage
5.48
No restaurant on site and complaints regarding the provision of amenities.
Overall Experience
8.05
Overall sentiment reflects dissatisfaction but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:45

Property Description

Luxurious Accommodation

Experience modern furnishings and air conditioning in all rooms at The Belconnen Way Hotel and Serviced Apartments. Choose from a variety of options, including apartments with kitchenette/kitchen for added convenience.

Convenient Location

Situated in the Hawker Shopping Centre, our hotel is surrounded by a supermarket, restaurants, and a liquor store. Just a 5-minute drive away, you'll find Canberra Stadium and Westfield Shopping Centre, perfect for sports fans and shopaholics alike.

Relaxation at Its Best

Unwind in our large guest lounge, designed for your ultimate relaxation. Enjoy the complimentary WiFi and take advantage of the free car parking during your stay at The Belconnen Way.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card and a 3.8% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 1597 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 6.93
Food and Beverage: 5.48
Overall Experience: 8.05
L
Lucyanne • family_with_children • au
10
perfect - easy
Pros:

room - the space was nice and spacious loved it thank you and love the after hours service - we drove from melbourne for my sons rugby game so we only need the room for less than 8hrs was perfect thank you very much

Cons:

n/a

2026-03-06 • via Nuitee
G
Gayle • couple • au
8
I would stay again for locality
Pros:

Close to who I was visiting. Staff friendly and helpful

Cons:

Looked a bit dull. Although clean

2026-03-06 • via Nuitee
D
David • solo_traveller • au
7
Reception friendly on arrival, room was spacious
Pros:

Reception friendly on arrival, room was spacious

Cons:

A lot of dust in room, very small shower, hotel was a bit tired

2026-03-05 • via Nuitee
R
Ron • solo_traveller • au
9
Clean convenient for me has EV charging facilities
2026-03-05 • via Nuitee
K
Kmac • couple • au
5
Disappointing this time
Pros:

The location suited us
free parking
friendly staff

Cons:

Hairdryer did not work
springs in bed made a strange noise
balustrade on stairs were not clean (sticky to touch)
door to room was very difficult to open and close (adjustment needed)
water pressure in shower very poor

2026-03-05 • via Nuitee
J
Jenny • solo_traveller • au
6
Not great
Pros:

Not much

Cons:

Not lift to top floor

2026-03-04 • via Nuitee
M
Max • couple • au
7
2026-03-02 • via Nuitee
S
Sosefo • couple • au
7
Pros:

Convenience.. close to amenities for an overnight stay we were happy with location

Cons:

Not much

2026-03-02 • via Nuitee
Z
Zeena • family_with_children • au
10
was great as usual
Pros:

location , clean ,

Cons:

the pillows were not very comfortable

2026-03-01 • via Nuitee
L
Lior • couple • au
8
2026-02-28 • via Nuitee
W
Wyndham • solo_traveller • au
8
Was expecting a lot less than I got
2026-02-28 • via Nuitee
M
Michael • extended_group • au
4
Needs to be cleaned
Pros:

Good location next to bakery and nice cafes and restaurants.

Cons:

We had booked a 2 bedroom apartment months before the stay and then when we arrived they had no 2 bedroom apartments left so they gave us two double rooms. G11 and G9.
Shampoo and soap containers in bathroom were empty.
Previous tenants shampoo container was left empty in bathroom.
Bathroom was dirty. Shower curtain kept falling off.

2026-02-25 • via Nuitee
W
White • solo_traveller • au
9
Very comfortable
Pros:

Location to family was great

2026-02-24 • via Nuitee
C
Christopher • couple • au
9
Pros:

Location and size of room

Cons:

Servicing of room. Not done daily

2026-02-24 • via Nuitee
P
Peter • couple • au
10
Pros:

everything

Cons:

nothing

2026-02-23 • via Nuitee
T
Tasman • couple • au
8
Great stay
Pros:

Kind staff and welcoming

Cons:

Didn't have extra bed in room

2026-02-23 • via Nuitee
A
Andrew • solo_traveller • au
7
Cons:

It was good clean and nice and comfortable. The bathroom is clean but very little water pressure

2026-02-23 • via Nuitee
N
Neil • family_with_children • au
8
2026-02-23 • via Nuitee
P
Peters • family_with_children • au
9
2026-02-23 • via Nuitee
L
Lee • family_with_children • au
10
2026-02-23 • via Nuitee