WoodSpring Suites Killeen

Hotels
•
WoodSpring
5.9 (469 reviews)
501 East Central Texas Expressway , Killeen , US
+1 254-526-6900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple mentions of helpful managers)
Clean rooms and common areas
Comfortable/cozy beds reported by many guests
Convenient location for work / easy check-in
Quiet and peaceful for many stays
Fast, responsive service to reported issues (toilet, repairs)
Cons:
Safety concerns: reports of homeless/crackheads loitering nearby
Some beds reported as very hard
Kitchen lacking utensils / kitchen described as useless
Laundry is available but considered overpriced
Shower issues (low water pressure) and occasional bathroom maintenance (running toilet)
Ongoing renovations can be inconvenient and some public areas are closed
Staff not always reachable by phone (mentioned by at least one guest)

Categories

Cleanliness
7.5
Multiple guests explicitly noted that rooms and common areas were kept clean; cleaning staff and room condition received consistent praise though some rooms are undergoing renovations.
Service
9
Service is repeatedly praised — staff described as friendly, attentive and going the extra mile (several mentions of managers Ms. Johnson and Ms. Tina). A minority mention staff not always in the office or answering phones.
Location
5
Location is convenient for work/nearby destinations for some guests, but multiple reviews raise safety concerns (loitering, homeless/criminal activity nearby), producing a mixed overall sentiment.
Room Quality
5
Room quality is mixed: several guests praised comfortable/cozy beds and pleasant rooms, while others reported very hard beds and shower/water-pressure issues.
Amenities
3.5
Amenities received negative comments: kitchen described as useless/no utensils, laundry is available but considered overpriced, and workout/public areas are under renovation or limited.
Value for Money
5
Value impressions vary — some call it an economical, clean option while others note extra charges (laundry) or describe it as expensive but convenient, leading to a neutral score overall.
Food and Beverage
3
Food/beverage options are weakly represented and specifically criticized where mentioned: kitchen facilities lacking utensils and effectively unusable for some guests.
Overall Experience
9.2
A majority of reviewers report excellent stays driven by helpful staff, cleanliness and comfort (several 'phenomenal' comments); however there are notable negative outliers focused on safety and certain room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Modern Amenities
WoodSpring Suites Killeen offers modern amenities such as a flat-screen TV with cable channels in each room, along with a separate seating area and a desk for your convenience.

Convenient Facilities
Guests can take advantage of the on-site guest laundry facilities and enjoy the ease of free parking during their stay at WoodSpring Suites Killeen.

Prime Location
Located just a 10 minutes' drive from Fort Hood and 5 miles from Texas Thunder Speedway, WoodSpring Suites Killeen offers a convenient and accessible accommodation option for your visit to the area.

Book your stay at WoodSpring Suites Killeen now to experience comfort and convenience during your travels.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The party named on the credit card used at booking must be present at check-in unless a third-party authorization form has been previously provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRK

Location

Guest Reviews

5.9
Based on 469 reviews
Cleanliness: 7.5
Service: 9
Location: 5
Room Quality: 5
Amenities: 3.5
Value for Money: 5
Food and Beverage: 3
Overall Experience: 9.2
T
Teyanna • couple • us
1
2026-11-05 • via Nuitee
A
amah • couple • us
3
Not safe full of crackheads need real beds and better bathrooms
Pros:

Nothing to like about that place would not recommend

Cons:

They need real beds, shower is a struggle cause the shower head had a slow and little water pressure
It's a place for crackheads and homeless. Didn't feel safe
Questionable people were just around the hobbies 24/7 and lying on the cough
Very very unsafe and ghetto

2026-10-27 • via Nuitee
D
Dontae • solo_traveller • us
10
2026-10-25 • via Nuitee
R
Russell • solo_traveller • us
10
2026-10-24 • via Nuitee
R
Russell • solo_traveller • us
10
2026-10-24 • via Nuitee
R
Russell • solo_traveller • us
10
2026-10-24 • via Nuitee
L
Lando • family_with_children • us
10
Pros:

It was peaceful nicely rooms and bathrooms and amazing way to get in easily good experiences all around going there the crew did spectacular and fast pace.

Cons:

N/A

2026-10-24 • via Nuitee
R
Robert • couple • us
10
Cons:

Bed was hard

2026-10-23 • via Nuitee
C
Christopher • solo_traveller • us
10
the room and common areas were kept clean. The staff was pleasant. Would come back
Pros:

Liked everything

Cons:

N/A

2026-10-21 • via Nuitee
S
Stacy • solo_traveller • us
10
Pros:

Very comfortable atmosphere. Rooms, beds comfortable. The staff was friendly and helpful. Everything was pleasant

Cons:

N/a

2026-10-14 • via Nuitee
J
Juan • solo_traveller • us
10
2026-10-09 • via Nuitee
R
Rene • solo_traveller • us
10
Pros:

The Staff display excellent customer service. Helpful to resolve any issue. Ms. Johnson (Manager ) is very personal and professional.

Cons:

Nothing in staff control. Workout and public area is under construction.

2026-10-09 • via Nuitee
D
Dontae • solo_traveller • us
9
2026-10-08 • via Nuitee
R
Raven • couple • us
10
2026-10-07 • via Nuitee
N
Natasha • solo_traveller • us
10
2026-09-18 • via Nuitee
C
Cheyenne • couple • us
10
2026-09-14 • via Nuitee
S
Shasity • couple • us
8
2026-09-14 • via Nuitee
P
Paris • couple • us
10
2026-09-04 • via Nuitee
J
James • solo_traveller • al
9
Pros:

Customer service was exceptional. Attentive and went the extra mile to help.

Cons:

Toilet needed adjustment and water ran unnecessarily. When I told the staff about the problem, they were right on it. I was impressed!

2026-08-24 • via Nuitee
L
LaQuondra • solo_traveller • us
10
2026-08-22 • via Nuitee