Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Spacious rooms
Delicious food
Cons:
Strong odor in some rooms
Unhelpful front desk service

Categories

Cleanliness
8.9
The room was clean and comfortable, but there was a strong odor from some rooms.
Service
10
Exceptional service from staff, especially the concierge; however, the front desk service had issues.
Location
9.9
Great location but not close to subway, which requires a 15-minute walk.
Room Quality
9.9
Spacious and well-equipped rooms with a good view.
Amenities
9.9
Good pool and gym facilities, although not tested.
Value for Money
9.9
Quality aligns well with the price paid.
Food and Beverage
9.9
Breakfast and other dining options were highly praised.
Overall Experience
10
Overall a very good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:13

Property Description

Luxurious Accommodation with Stunning Views
Shangri-La Chengdu, situated by Jinjiang River, offers well-equipped guest rooms with city views. Each room features elegant decor and modern amenities, providing a comfortable and luxurious stay.

World-Class Facilities for Relaxation and Recreation
Guests can indulge in a luxurious body massage at CHI, The Spa, or unwind at the modern gym, tennis court, and swimming pool. Whether you seek relaxation or activity, the hotel caters to all your needs.

Culinary Delights for Every Palate
With multiple dining options including local Sichuan, Cantonese, and international cuisine, Shangri-La Chengdu ensures a delightful culinary experience. From traditional dishes to European fare, there's something to satisfy every craving.

Experience luxury, comfort, and exceptional service at Shangri-La Hotel, Chengdu. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 312 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 10
K
Kaplan • couple • gb
7
Cons:

The spa shouldn't be segregated between men and women. It was a massive disappointment not to be able to go to the sauna with my partner.

2026-04-25 • via Nuitee
D
David • solo_traveller • py
10
Excelente
Pros:

Instalaciones modernas, limpias y muy buena ubicación

Cons:

Quizá el personal, al menos los de front desk, deberían manejar mejor el idioma inglés

2026-04-22 • via Nuitee
S
sergio • couple • it
10
2026-04-22 • via Nuitee
L
Laura • extended_group • gb
10
I would highly recommend coming here, especially if you’re not from China! The location is incredible, the hotel is very
Pros:

I liked ho friendly the staff were, how clean the rooms were and the location was incredible!

Cons:

Nothing

2026-04-21 • via Nuitee
J
Jessa Marie • couple • us
10
Overall area and hotel is great, views are great, the only downside is that you can hear the noises from your room.
Pros:

Nice staff, clean room, close to taiko li and Anshan bridge within walking distance kanzhai alley is few minutes drive

Cons:

Not a sound proof room, you can hear the adjacent room noise and outside it’s a bit noisy

2026-04-19 • via Nuitee
T
Thiengviboonvong • couple • th
10
2026-04-19 • via Nuitee
E
elearma • couple • it
8
2026-04-19 • via Nuitee
9
9f3f0f0e0daf725b753a7d21a0e8a7e3 • extended_group • hk
10
Pros:

Breakfast at the Executive Club was quiet and adequate but hours could be more flexible,

Cons:

Longer hours for breakfast would be better.

2026-04-18 • via Nuitee
C
cdcca8305135711098cf785f736c04b4 • family_with_children • gb
9
Excellent hotel with excellent staff
Pros:

Staff - they have gone over and above

2026-04-18 • via Nuitee
D
dd88481f6dac717df4bfe33f101b5e54 • solo_traveller • hk
7
2026-04-17 • via Nuitee
F
f03622bd348570963cae24cf34a59958 • couple • sg
10
2026-04-17 • via Nuitee
D
dd88481f6dac717df4bfe33f101b5e54 • couple • hk
8
2026-04-17 • via Nuitee
• couple • mx
9
2026-04-16 • via Nuitee
4
4a39599c06957146ad47932db28239e3 • solo_traveller • de
7
Tolle Lage, tolle Aussicht, Frühstück mittelklasse
Pros:

Die Lage des Hotels ist wunderbar, viele Sehenswürdigkeiten oder interessante Orte sind zu Fuß oder mit dem Fahrrad zu erreichen. Die Aussicht vom Zimmer war klasse und das Gym war eines der besten, die ich jemals gesehen habe.

Cons:

Das Hotel wirkt ein bisschen in die Jahre gekommen, was aber grundsätzlich nicht schlimm ist. Enttäuschend fanden wir das Frühstück, das hatte kein 5 Sterne Niveau. Der Raum ist voll, eng und laut und die angebotenen Speisen sind okay, aber tatsächlich nicht so besonders. Bei anderen fünf Sterne Hotels hatten wir bessere Erfahrungen gemacht.

2026-04-15 • via Nuitee
5
5888bc3c54fe71b4263748b055a3df83 • solo_traveller • gb
10
2026-04-14 • via Nuitee
J
Jo • couple • de
7
Cons:

The recommendations of the staff were not really good. They didn’t recommend good hotels or didn’t know good tea shops to buy local tea. The breakfast room almost feels like an after hour club because the music is so loud and way too much in the morning.

2026-04-08 • via Nuitee
I
iulia • family_with_children • ru
8
Pros:

Отличный разнообразный завтрак. Хорошие виды из окон.

Cons:

Запах табака из вентиляции даже в номерах для некурящих. Неправильное описание номера: номер сьют, забронированный для семьи 2 взрослых плюс 2 ребенка, оказался пригоден для проживания только 2-х человек, так как софа в гостиной не предназначена для сна. Пришлось на месте бронировать дополнительный номер.

2026-04-07 • via Nuitee
D
dianasue • couple • my
10
Pros:

Room, facilities, staffs, location

2026-04-05 • via Nuitee
M
martina • couple • at
10
2026-04-05 • via Nuitee
I
Ilia • couple • ru
7
2026-04-05 • via Nuitee