Best Western Augusta West

Hotels
•
Best Western
8.2 (155 reviews)
452 Park West Drive , Grovetown , US
+1 706-651-9100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Good location
Friendly/helpful staff
Comfortable bed
Quiet during stay
Pool/tub available
Cons:
Hallway odor / cleanliness concerns
Poor breakfast / limited F&B options
Room maintenance issues (sheets, tub jets, low water pressure)
Pool could use cleaning
Perception of value not matching price

Categories

Cleanliness
6.5
Negative mentions of a persistent hallway odor and notes that the pool could use cleaning; some room-related cleanliness/maintenance issues reported (sheets popping off).
Service
9.5
Multiple reviewers called staff nice and helpful; service is a clear positive in the reviews.
Location
9.6
Repeatedly described as a perfect/convenient location by several guests.
Room Quality
8.5
Mixed feedback: comfortable beds and an appreciated tub for some, but issues with Jacuzzi jets, sheets not staying on, and low sink water pressure were reported.
Amenities
9
Pool and tub are positives (pool very warm, tub praised by some), though the pool could use cleaning; overall amenities generally liked.
Value for Money
8
Several guests felt the price was a bit high for the issues noted and one asked for discounts next time; overall value is moderate.
Food and Beverage
5.5
Consistently negative comments about breakfast: limited options, no hot breakfast for children, and poor-quality continental items.
Overall Experience
9
Generally pleasant stays reported and several guests said they enjoyed their stay or would return, despite specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Outdoor Pool and 24-Hour Fitness Centre
Enjoy a refreshing swim in the outdoor pool or stay active at the 24-hour fitness centre during your stay at Best Western Augusta West.

Modern Amenities in Every Room
Relax in comfort with a 32-inch flat-screen cable TV with HBO, microwave, fridge, and coffee-making facilities in each contemporary room. Stay connected with free WiFi and keep your valuables secure in the in-room safe.

Convenient Location
Situated just 7 miles from Augusta National Golf Course, and in close proximity to Fort Gordon, Augusta State University, and the Augusta Canal, Best Western Augusta West offers a central location for your visit.

Book now to experience these fantastic amenities and a convenient location at Best Western Augusta West!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Daily housekeeping service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AGS

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
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Guest Reviews

8.2
Based on 155 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.6
Room Quality: 8.5
Amenities: 9
Value for Money: 8
Food and Beverage: 5.5
Overall Experience: 9
A
Adrian • couple • gb
10
Pros:

Really enjoyed my stay

Cons:

Perfect location for me, excellent breakfast

2026-09-16 • via Nuitee
N
Newsome • couple • us
6
Our stay was pleasant, it was nice just to have a night away despite the few things I mentioned above.
Pros:

The location, staff were all nice, very quiet during our stay

Cons:

We rented a king room with the Jacuzzi tub for our anniversary and the jets were not that great on the tub, the sheets wouldn't stay on the bed, every time we would lay down they popped off the corner, water pressure in bathroom sink was very low, and there was a horrible smell in the hallway that about made me sick. Not sure if it was coming from another room or where it was coming from but it wasn't a good smell. Not trying to sound mean or disrespectful but it smelled like a nursing home or a elderly persons toliet. It's hard to explain again I apologize wasn't trying to be disrespectful. Also the pool was nice very very warm from our lovely ga scorching summer heat, however it could use alittle cleaning. I would stay again but for the price of it I expected alittle better.

2026-07-20 • via Nuitee
D
Diane • solo_traveller • us
7
2026-07-06 • via Nuitee
E
Eula • solo_traveller • us
8
Pros:

The location,price,employees

2026-07-02 • via Nuitee
C
Curtis • solo_traveller • us
6
Very okay
Pros:

For the most part everything was good!

Cons:

The continental breakfast was nothing short of a joke! There was a bowl of frozen gas station biscuits on the counter and that was it!

2026-06-05 • via Nuitee
R
robin • solo_traveller • us
10
2026-06-05 • via Nuitee
C
Clashunda • solo_traveller • us
10
2026-06-04 • via Nuitee
C
Chris • family_with_children • us
7
Discount stay next time would be nice
Pros:

Bed comfortable tub is amazing

Cons:

No hot breakfast just cereal upset about this my 5 yr old had nothing to eat

2026-05-19 • via Nuitee
S
Scott • solo_traveller • us
9
2026-04-29 • via Nuitee
C
Curtis • couple • us
6
Probably won’t stay there again
Cons:

The bowl of frozen gas station biscuits in the place of the "continental breakfast “
The desk clerk decided to charge my card 3 hours before I arrived even though the website said I would not have to pay until I arrived, almost costing me an overdraft fee

2026-04-27 • via Nuitee
N
Nico • solo_traveller • de
6
2026-04-18 • via Nuitee
B
Bryan • solo_traveller • us
8
Good place to stay - will be back!
Pros:

Convenient to location attending, and easy on/off the Interstate.

Cons:

Nothing

2026-04-16 • via Nuitee
S
Shanequa • couple • us
10
2026-04-07 • via Nuitee
K
Keira • couple • us
10
2026-03-19 • via Nuitee
J
June • family_with_children • us
10
3 day stay
Pros:

The welcome feelings making me feel like I was at home with family

Cons:

It was nothing I really didn't like but the hot water in the shower could have been hotter 😜

2026-03-02 • via Nuitee
C
Chris • solo_traveller • us
7
2026-02-27 • via Nuitee
D
Dennis • couple • us
9
Good value for last minute reservation.
Pros:

Breakfast was very good. Room was very nice and clean.

Cons:

Only complaint is lack of TV/Remote instructions and a list available stations.

2026-01-19 • via Nuitee
K
Kiondre • couple • us
10
2026-01-11 • via Nuitee
M
Misty • couple • us
9
2025-12-28 • via Nuitee
L
Linda • couple • us
10
2025-10-26 • via Nuitee