Best Western Augusta West

Hotels
Best Western
8.1 (265 reviews)
452 Park West Drive , Quail Creek , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Jacuzzi tub

Categories

Cleanliness
7.29
Standard quality for this hotel tier.
Service
8.26
Standard quality for this hotel tier.
Location
8.3
Standard quality for this hotel tier.
Room Quality
8.25
Loved the Jacuzzi tub.
Amenities
8.28
Standard quality for this hotel tier.
Value for Money
8.24
Standard quality for this hotel tier.
Food and Beverage
8.29
Standard quality for this hotel tier.
Overall Experience
7.86
Overall satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:48

Property Description

Outdoor Pool and 24-Hour Fitness Centre
Enjoy a refreshing swim in the outdoor pool or stay active at the 24-hour fitness centre during your stay at Best Western Augusta West.

Modern Amenities in Every Room
Relax in comfort with a 32-inch flat-screen cable TV with HBO, microwave, fridge, and coffee-making facilities in each contemporary room. Stay connected with free WiFi and keep your valuables secure in the in-room safe.

Convenient Location
Situated just 7 miles from Augusta National Golf Course, and in close proximity to Fort Gordon, Augusta State University, and the Augusta Canal, Best Western Augusta West offers a central location for your visit.

Book now to experience these fantastic amenities and a convenient location at Best Western Augusta West!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Daily housekeeping service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AGS

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 265 reviews
Cleanliness: 7.29
Service: 8.26
Location: 8.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 7.86
N
Newsome couple us
6
Our stay was pleasant, it was nice just to have a night away despite the few things I mentioned above.
Pros:

The location, staff were all nice, very quiet during our stay

Cons:

We rented a king room with the Jacuzzi tub for our anniversary and the jets were not that great on the tub, the sheets wouldn't stay on the bed, every time we would lay down they popped off the corner, water pressure in bathroom sink was very low, and there was a horrible smell in the hallway that about made me sick. Not sure if it was coming from another room or where it was coming from but it wasn't a good smell. Not trying to sound mean or disrespectful but it smelled like a nursing home or a elderly persons toliet. It's hard to explain again I apologize wasn't trying to be disrespectful. Also the pool was nice very very warm from our lovely ga scorching summer heat, however it could use alittle cleaning. I would stay again but for the price of it I expected alittle better.

2026-07-20 via Nuitee
D
Diane solo_traveller us
7
2026-07-06 via Nuitee
E
Eula solo_traveller us
8
Pros:

The location,price,employees

2026-07-02 via Nuitee
R
robin solo_traveller us
10
2026-06-05 via Nuitee
C
Curtis solo_traveller us
6
Very okay
Pros:

For the most part everything was good!

Cons:

The continental breakfast was nothing short of a joke! There was a bowl of frozen gas station biscuits on the counter and that was it!

2026-06-05 via Nuitee
C
Clashunda solo_traveller us
10
2026-06-04 via Nuitee
C
Chris family_with_children us
7
Discount stay next time would be nice
Pros:

Bed comfortable tub is amazing

Cons:

No hot breakfast just cereal upset about this my 5 yr old had nothing to eat

2026-05-19 via Nuitee
S
Scott solo_traveller us
9
2026-04-29 via Nuitee
C
Curtis couple us
6
Probably won’t stay there again
Cons:

The bowl of frozen gas station biscuits in the place of the "continental breakfast “
The desk clerk decided to charge my card 3 hours before I arrived even though the website said I would not have to pay until I arrived, almost costing me an overdraft fee

2026-04-27 via Nuitee
N
Nico solo_traveller de
6
2026-04-18 via Nuitee
B
Bryan solo_traveller us
8
Good place to stay - will be back!
Pros:

Convenient to location attending, and easy on/off the Interstate.

Cons:

Nothing

2026-04-16 via Nuitee
S
Shanequa couple us
10
2026-04-07 via Nuitee
K
Keira couple us
10
2026-03-19 via Nuitee
J
June family_with_children us
10
3 day stay
Pros:

The welcome feelings making me feel like I was at home with family

Cons:

It was nothing I really didn't like but the hot water in the shower could have been hotter 😜

2026-03-02 via Nuitee
C
Chris solo_traveller us
7
2026-02-27 via Nuitee
D
Dennis couple us
9
Good value for last minute reservation.
Pros:

Breakfast was very good. Room was very nice and clean.

Cons:

Only complaint is lack of TV/Remote instructions and a list available stations.

2026-01-19 via Nuitee
K
Kiondre couple us
10
2026-01-11 via Nuitee
M
Misty couple us
9
2025-12-28 via Nuitee
L
Linda couple us
10
2025-10-26 via Nuitee
S
Swain couple us
8
2025-10-09 via Nuitee