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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Pool with view
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Toilet with grab rails
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Pet bowls
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Spacious Accommodations in Central Santiago
This 4-star hotel in Santiago offers spacious rooms in a prime location next to a subway station and close to major attractions like Cerro Santa Lucia and Plaza de Armas.
Outdoor Pool and Well-Equipped Gym
Enjoy a refreshing dip in the outdoor pool during the summer months and stay active in the well-equipped gym open year-round at Mercure Santiago Centro.
Delicious Dining Options and Chilean Wines
Indulge in a varied breakfast spread and savor international cuisine for lunch and dinner at the hotel's restaurant. Unwind at the Lobby Bar with a selection of fine Chilean wines.
Book your stay at Mercure Santiago Centro for a perfect blend of comfort, convenience, and exceptional service.
Please note the property charges upon check-in and in Chilean Pesos. If paying in US Dollars, the exchange rate of the day will be applied.
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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
Parking is provided by an external company and we offer you a discount on it
Room service is available from 7:30h to 22:00h
Please note that property has following beakfast policy for children applying since the 1st of August:
- Children up to 3 years old do not pay breakfast
- Children between 4 and 11 years old pay half the value of breakfast
- Children from 12 years old pay the full value of breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Jun 4, 2026 until Thu, Oct 15, 2026
A deposit may be required at the property.
Location
Guest Reviews
Buena ubicación
El personal del desayuno no sabía informar con claridad sobre si los productos contenían leche, algo especialmente importante para personas con intolerancias. Además, si querías pedir una tortilla, tenías que esperar hasta las 7:00 h, por lo que no era posible solicitarla antes.
Its downtown so it puts you in a good place for sightseeing
The area is grotty especially at night
Espaço e limpeza
Entorno do hotel bem feio
The silence at night. I could sleep wonderful.
No parking at the entrance of the hotel.
excelente lugar
Su ubicación, el buen servicio del restaurant
Que pongan televisores más modernos, los que tienen son muy antiguos, sin conexión a internet. Se malogró el televisor 2 veces.
Stanza arredata con mobilio vecchio bagno vecchio e incrostato. Un giorno il water si è otturato lo abbiamo segnalato la mattina ma la sera era ancora otturato. Anche la moquette dei corridoi non pulita
Posizione
El desayuno es muy completo
La habitacion tienen muy poca luz y los colores son muy apagados
El desayuno
Muy poca luz en los cuartos
Café da manhã bom!!!! Funcionários muito atenciosos
Quarto com aparência velha, faltam reparos e cheiro de cigarro no banheiro e no quarto. No geral, não volto mais! Existem opções muito melhores pelo mesmo valor.
They offered the option to keep the luggage safely after checking out
El desayuno muy bueno, las habitaciones grandes.
Podrían mejorar un poco la limpieza
Le restaurant. Une personne proposant des activités payantes de loisirs et facilitant le paiement. Personnel à l'écoute et proposant de solutions aux problèmes posés.
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