Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent location
Beautiful facilities
Comfortable rooms
Cons:
Poor service during check-in
Food quality issues
Small breakfast area

Categories

Cleanliness
9.91
Rooms are mentioned to be clean and well-maintained.
Service
8.88
Poor service experience cited, with complaints about the check-in process.
Location
10
Central location praised in multiple reviews.
Room Quality
9.87
Rooms are described as beautiful and comfortable.
Amenities
9.4
Facilities like the spa and pool available, but some limitations noted.
Value for Money
8.86
Food quality cited as subpar for the expected price.
Food and Beverage
8.41
Concerns expressed about the quality and selection of food.
Overall Experience
9.9
Mixed experiences, but overall satisfaction highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:27

Property Description

Luxurious 5-Star Stay in Sao Paulo

Elegant Accommodation: Meliá Paulista boasts rooms with modern amenities including a flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable stay.

Indulgent Features: Guests can enjoy a buffet breakfast each morning, relax in the sauna, take a dip in the indoor pool, or unwind in the hot tub, promising a truly luxurious experience.

Convenient Amenities: With a restaurant, fitness centre, bar, shared lounge, and business centre on-site, along with services like concierge assistance, airport transfers, and free WiFi, Meliá Paulista caters to all your needs seamlessly.

Experience luxury and convenience at Meliá Paulista - book your stay now for an unforgettable experience!

Important information:

Please note that for security reasons, the card used for the pre-payment of the reservation will be requested at the time of the check-in, along with the photo ID. If the guest does not have the card, please contact the property in advance.

When booking more than 9 rooms, different conditions of rates, availability and payment forms may apply. The property will contact you after you book to provide instructions.

Please note that the credit card holder must be a guest and will be required to show a photo ID and the credit card used to book upon check-in.

Please note that on Sundays guests are recommended to use the alternative entrance of the hotel through Rua Augusta, 1806 due to the restricted access through Avenida Paulista. Please contact the property for further details.

Please note that some categories offer views to Paulista Avenue. It is subject to availability and extra charges may apply. Please contact the property for further details.

All cots are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 45 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for R$ 52 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2947 reviews
Cleanliness: 9.91
Service: 8.88
Location: 10
Room Quality: 9.87
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.9
M
Marcela • couple • br
8
Muito legal mas a empresa deu desculpas como: demorou porque tinha são Silvestre ( como se fosse uma surpresa; sendo que
Pros:

Gostei de tudo

Cons:

O box estava marcado de gordura corporal; a janela estava suja pelo lado de fora atrapalhando a visão nítida da paulista. Ficamos 3 horas e pouco para fazer o check in.

2026-03-06 • via Nuitee
E
Eluin • solo_traveller • co
10
Pros:

Ubicación , aseo, desayuno

2026-03-06 • via Nuitee
D
Daniele • couple • br
5
Não gostei do meu quarto, úmido com ácaros , sou alérgica, vista horrível
Cons:

Ácaros

2026-03-06 • via Nuitee
V
Victor • couple • es
4
Hotel correcto que no merece 5* y personal pesimo.
Pros:

Correcto. Un poco viejo. Estaba mejor antes.

Cons:

Que el servicio de taxi al aeropuerto fue un desastre. El personal terrible. Pésimo.

2026-03-06 • via Nuitee
B
Bernabe Simon • extended_group • es
5
2026-03-06 • via Nuitee
P
Pasquale • couple • it
10
2026-03-05 • via Nuitee
J
Juliana • couple • br
10
Um dos melhores hotéis da Avenida Paulista
Pros:

Eu adorei tudo! O quarto é super amplo, com uma cama grande e roupas de cama maravilhosas! Super bem localizado, em frente a uma estação de metrô. Muito prático!

2026-03-05 • via Nuitee
K
Karla • extended_group • br
8
2026-03-04 • via Nuitee
C
Cinthya • couple • br
10
2026-03-04 • via Nuitee
C
Christian • couple • fr
8
Pros:

La localisation et le petit déjeuner

Cons:

J’ai fait lavé du linge et 3 jours après rien il fallait payer à la réception pour le récupérer. Il ne me l’avait pas dit. Manque de confiance dans la clientèle. Dans tous les hôtels le linge était sur le lit et on paye au Check out. Faire payer une taxe pour faire monter une personne dans sa chambre. Pour des raisons de sécurité l’enregistrement est bien mais ils devraient garder les papiers jusqu au départ de la personne. Car aujourd’hui ils maîtrisent les entrées mais pas les sorties.

2026-03-04 • via Nuitee
J
José • family_with_children • pe
9
vacaciones calurosas
Pros:

el hotel se encuentra en una zona bien ubicada, de donde se puede ir a cualquier sitio, se tiene a la mano el metro, el bus; la atención del personal muy buena, al igual que la variedad de las comidas; habitación muy cómoda; esperamos volver en otra oportunidad, Gracias por todo.

2026-03-03 • via Nuitee
J
javier • solo_traveller • es
10
2026-03-03 • via Nuitee
T
Tomas Edgard • extended_group • pe
8
2026-03-02 • via Nuitee
C
Claudia • extended_group • us
8
Pros:

Excellent location

Cons:

The room was too small for 3 people

2026-03-02 • via Nuitee
J
JULIANA • family_with_children • br
9
Ótimo hotel no coração da av paulista e café da manhã delicioso
Pros:

Já eh a terceira vez nesse hotel e adoro: no coração da paulista, tudo perto, café da manhã eh maravilhoso, quarto confortável, fácil de pegar táxi, uber, metrô. Atendentes muito educados e me ofereceram o quarto conjugado em um late check out até 13 hs. Muito gentis.

Cons:

Achei o check in muito lento e o quarto não estava pronto às 15 hs.

2026-03-02 • via Nuitee
C
Coralie • couple • fr
10
2026-03-01 • via Nuitee
S
Soares da Silva • family_with_children • br
10
2026-03-01 • via Nuitee
B
Beatriz • couple • fr
7
Nice stay, great location and amazing staff.
Pros:

The staff

Cons:

The time limitation for the sauna and swimming pool and the rooms are a bit old. The corridors need some refreshment of baseboards.

2026-03-01 • via Nuitee
R
Ricardo • couple • br
9
Pros:

Localização, limpeza, cafe da manhã

Cons:

Preço, muito elevado para um hotel da categoria

2026-03-01 • via Nuitee
M
Miguel • couple • es
8
2026-02-28 • via Nuitee