Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent location
Beautiful facilities
Comfortable rooms
Cons:
Poor service during check-in
Food quality issues
Small breakfast area

Categories

Cleanliness
9.91
Rooms are mentioned to be clean and well-maintained.
Service
8.88
Poor service experience cited, with complaints about the check-in process.
Location
10
Central location praised in multiple reviews.
Room Quality
9.87
Rooms are described as beautiful and comfortable.
Amenities
9.4
Facilities like the spa and pool available, but some limitations noted.
Value for Money
8.86
Food quality cited as subpar for the expected price.
Food and Beverage
8.41
Concerns expressed about the quality and selection of food.
Overall Experience
9.9
Mixed experiences, but overall satisfaction highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:27

Property Description

Luxurious 5-Star Stay in Sao Paulo

Elegant Accommodation: Meliá Paulista boasts rooms with modern amenities including a flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable stay.

Indulgent Features: Guests can enjoy a buffet breakfast each morning, relax in the sauna, take a dip in the indoor pool, or unwind in the hot tub, promising a truly luxurious experience.

Convenient Amenities: With a restaurant, fitness centre, bar, shared lounge, and business centre on-site, along with services like concierge assistance, airport transfers, and free WiFi, Meliá Paulista caters to all your needs seamlessly.

Experience luxury and convenience at Meliá Paulista - book your stay now for an unforgettable experience!

Important information:

Please note that for security reasons, the card used for the pre-payment of the reservation will be requested at the time of the check-in, along with the photo ID. If the guest does not have the card, please contact the property in advance.

When booking more than 9 rooms, different conditions of rates, availability and payment forms may apply. The property will contact you after you book to provide instructions.

Please note that the credit card holder must be a guest and will be required to show a photo ID and the credit card used to book upon check-in.

Please note that on Sundays guests are recommended to use the alternative entrance of the hotel through Rua Augusta, 1806 due to the restricted access through Avenida Paulista. Please contact the property for further details.

Please note that some categories offer views to Paulista Avenue. It is subject to availability and extra charges may apply. Please contact the property for further details.

All cots are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 45 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for R$ 52 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 3117 reviews
Cleanliness: 9.91
Service: 8.88
Location: 10
Room Quality: 9.87
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.9
A
Augusto_Bacelar • couple • br
10
2026-05-30 • via Nuitee
R
Renata • couple • br
10
2026-05-30 • via Nuitee
E
Elaine • solo_traveller • br
10
Pros:

Localização

Cons:

Internet com muita oscilação.

2026-05-30 • via Nuitee
A
Artiñano • solo_traveller • cr
9
Great
Pros:

Great location

Cons:

Needs better bed sheets

2026-05-29 • via Nuitee
M
maria • couple • co
6
2026-05-29 • via Nuitee
H
Hosana • solo_traveller • ch
9
Pros:

Funcionários atenciosos localização perfeita

Cons:

Foi tudo muito bom

2026-05-28 • via Nuitee
A
Albigezi • solo_traveller • ca
10
2026-05-27 • via Nuitee
C
Carolina • couple • cl
10
Excelente ubicación y atención
Pros:

Todo, excelente atención

Cons:

Estacionamiento de pago.

2026-05-26 • via Nuitee
A
Artiñano • solo_traveller • cr
9
Nice
Pros:

Great location

Cons:

Could have better housekeeping and bed sheets

2026-05-26 • via Nuitee
R
Renata • extended_group • br
10
2026-05-26 • via Nuitee
M
Marcos • extended_group • br
7
Razoavel
Cons:

Alto custo e cafe da manha fraco

2026-05-26 • via Nuitee
S
sonalp85 • Couples • London, England
10
Wonderful
Pros:

What a wonderful hotel in a very central location with easy access to transport. The hotel is lovely but more importantly the staff were wonderful. A big shout out to Santiago who excels at his job. He made us feel so welcome and gave us some excellent suggestions. We would definitely stay here again on our return.

2026-05-25 • via Tripadvisor
J
Juliana • couple • br
8
Custo benefício ótimo
Pros:

Da praticidade e localização, funcionários muito solícitos e acolhedores.

Cons:

Deixei um pertence muito importante no hotel, já tentei contato por telefone, e-mail e site, não obtenho retorno, muito ruim a experiência pós estadia.

2026-05-25 • via Nuitee
A
Alessia • extended_group • it
7
Overall very good, very kind staff
Pros:

Staff is very king, good breakfast and good location

Cons:

Hotel needs a little update

2026-05-24 • via Nuitee
K
Kamila • solo_traveller • br
3
2026-05-20 • via Nuitee
M
Michael • solo_traveller • gb
1
Pros:

Rude staff booked a master and the room was not 5 star was a small bathroom, and the staff in the restaurant needed training

2026-05-20 • via Nuitee
M
McL0vinit • Solo travel • Detroit, Michigan
10
Solid value and location, excellent service
Pros:

Excellent experience at this hotel, especially Carlos at concierge! The entire staff should be commended on amazing service, breakfast bar was also sizable. Will be returning.

2026-05-19 • via Tripadvisor
M
Mauricio • family_with_children • br
10
2026-05-19 • via Nuitee
J
jpbbotelho • solo_traveller • br
9
Pros:

Localização.

Cons:

Complicado pegar uber quando a Paulista ta fechada.

2026-05-18 • via Nuitee
F
Fernando • couple • br
9
Pros:

Bom Café da Manhã

Cons:

falta de Disponibilidade para um early check in, mas nada que fosse obrigação do hotel, apenas achamos que deveria haver uma tarifa diferenciada para tal, e não o pagamento de mais uma diária integral.

2026-05-18 • via Nuitee